Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

Posted 28-Nov-2016
Pros: close to family
Was in a good location in Pearl. Easy to find from the interstate with plenty of places to eat close by. Staff very helpful and polite. When I first entered something they had used to clean the lobby started me coughing the clerk had me check my room to make sure that I did not have any difficulties in any other areas before she would check me in. It was just something they had cleaned with in the lobby and was not as strong after a little while. Not a big problem. Room was nice did not eat the breakfast so I can't comment on how it was. If we need a room next time we are in the area we would stay here again.
4out of 5
by A verified traveller from US

Posted 20-Nov-2016
Decent hotel.....mold on bathroom wallpaper but other than that it was clean. Very nice staff, good breakfast, comfortable beds.
5out of 5
by A verified traveller from Wr. Neudorf

Tolles Hotel nahe Shopping Center

Posted 04-Nov-2016
Pros: Zimmer Super und sehr sauber Frühstück ausreichend und gut
Cons: Habe keinen Pool gefunden ? Kann eigentlich nichts negatives über das Hotel sagen
4out of 5
by A verified traveller

Nice place to stay..

Posted 21-Oct-2016
Pros: The room was extra spacious, and the beds were extremely soft and comfortable.
Cons: It would've been nice if the breakfast lasted until 10:30..
5out of 5
by A verified traveller

Posted 02-Sep-2016 on Hotels
The hotel was in a great location, very clean, nice staff...I would stay again! Thanks!
5out of 5
by Donna from Texas

Posted 20-Jun-2016 on Hotels
Great hotel, will definitely stay again. Joyce at the front desk couldn't have been nicer. We were there for the All American Youth Barrel Race, our horse got hurt and had to leave 2 days early-wasn't a problem at all-didn't have to pay for the nights we weren't going to be there. Beds very comfortable.
2out of 5
by Michael from Fort smith,ar

Mildew stinky room

Posted 13-Jun-2016 on Hotels
Terrible room. Room had a very bad smell to it. Hotel was nice on the outside but room had an extremely strong mildew smell. Others nearby were complaining in the smell.
5out of 5
by sharon from Arlington, Texas

On Road for Family Visit

Posted 03-Jun-2016 on Hotels
Staff was very efficient and patient. Took care of all our requests. Would not hesitate to stay here again.
4out of 5
by A verified traveller

Very comfy beds & friendly staff

Posted 22-May-2016 on Hotels
Stayed one night while traveling through. Very comfortable bed, reasonable rates and updated decor. Front desk clerk and breakfast person were very friendly. Breakfast had decent selection of eggs, meats, waffles, fruit, oatmeal bar, plus assortment of breakfast pastries, juice, etc.
3out of 5
by Mary Ellen from Natchez, MS

A FAIRFIELD DISAPPOINTMENT

Posted 01-May-2016 on Hotels
The air conditioner in one of our rooms did not work correctly. Kept going off on its own and not coming back on like it should have. Very uncomfortable. Did not report it because my son and his friends were in the room next door and I was not switching rooms in the middle of the night. Also, it was uncomfortably warm in the lobby are. A few years ago, my sons and I stayed at Fairfield Inn & Suites in Baton Rouge, Louisiana, and really liked it. I booked 2 rooms at the one in Pearl and was VERY disappointed after the A/C malfunctioned. I will never stay at another Fairfield Inn, nor will I recommend your hotel to anyone. It was ridiculous to pay $90+ dollars for a room without a properly functioning air conditioner.
Comment from Hotel Management
16-Jul-2016 by Nupesh, Hotel Management
Thank you for taking the time to review our hotel. I'm saddened to see that you did not have a great experience at our hotel. I would like to sincerely apologize to you for the okay experience as you said. If you could provide me with information on areas to improve on I would be more than glad to hear them. I would like to ensure that bad experiences do not happen at our hotel; as we pride ourselves in guest satisfaction and cleanliness. I hope that you will give us another chance to show you how truly great we are. Please come back to see us again when you are in the area.