Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Very comfy beds & friendly staff

Posted 22-May-2016 on Hotels
Stayed one night while traveling through. Very comfortable bed, reasonable rates and updated decor. Front desk clerk and breakfast person were very friendly. Breakfast had decent selection of eggs, meats, waffles, fruit, oatmeal bar, plus assortment of breakfast pastries, juice, etc.
3out of 5
by Mary Ellen from Natchez, MS

A FAIRFIELD DISAPPOINTMENT

Posted 01-May-2016 on Hotels
The air conditioner in one of our rooms did not work correctly. Kept going off on its own and not coming back on like it should have. Very uncomfortable. Did not report it because my son and his friends were in the room next door and I was not switching rooms in the middle of the night. Also, it was uncomfortably warm in the lobby are. A few years ago, my sons and I stayed at Fairfield Inn & Suites in Baton Rouge, Louisiana, and really liked it. I booked 2 rooms at the one in Pearl and was VERY disappointed after the A/C malfunctioned. I will never stay at another Fairfield Inn, nor will I recommend your hotel to anyone. It was ridiculous to pay $90+ dollars for a room without a properly functioning air conditioner.
Comment from Hotel Management
16-Jul-2016 by Nupesh, Hotel Management
Thank you for taking the time to review our hotel. I'm saddened to see that you did not have a great experience at our hotel. I would like to sincerely apologize to you for the okay experience as you said. If you could provide me with information on areas to improve on I would be more than glad to hear them. I would like to ensure that bad experiences do not happen at our hotel; as we pride ourselves in guest satisfaction and cleanliness. I hope that you will give us another chance to show you how truly great we are. Please come back to see us again when you are in the area.
5out of 5
by derrick

This traveller left a rating score only Posted 30-Apr-2016 on Hotels
4out of 5
by cyril

This traveller left a rating score only Posted 18-Apr-2016 on Hotels
5out of 5
by A verified traveller

very sweet staff

Posted 18-Apr-2016 on Hotels
wonderful staff and very good breakfast
4out of 5
by A verified traveller

Quiet and comfortable

Posted 11-Apr-2016
Quiet, convenient location. Clean, comfortable room. Tasty breakfast.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Apr-2016 on Hotels
5out of 5
by A verified traveller

Posted 01-Apr-2016 on Hotels
Front desk clerk was very accommodating and gave me a room on the first floor. Breakfast the next morning was delicious and wait staff was very pleasant. I will be staying here on future trips. Hopefully in a room with a firmer mattress.
5out of 5
by deborah from Banning

Great Hotel.

Posted 25-Mar-2016 on Hotels
Great breakfast. Quiet.
5out of 5
by A verified traveller

Posted 19-Feb-2016
This was perfect for our weekend stay! Everything was great!