Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from B, goodlettsville

Posted 28-Jan-2016
Quick checkin, very nice clerk, room clean, bed okay, kinda weird mattress it was like all memory foam so you felt like you were getting out of a valley when you got up
Comment from Hotel Management
31-Jan-2016 by nn, Hotel Management
I first would like to thank you for taking time out of your busy day to write a review regarding your stay at our hotel. I would also like to thank you . I appreciate your commitment to the brand. Also, I am glad to see that you found our hotel to be extremely clean and the housekeeping staff service to be excellent. I will make sure to pass on your kind comments regarding the housekeeping staff to my entire team. Additionally, I want to apologize that we did not achieve our goal of ensuring that you were 100% satisfied prior to leaving our hotel. We pride ourselves on providing top notch customer service and I'm very sorry that we fell short in this category. I assure you that my team and I are very committed to delivering the best customer service and we will use your suggestions to better our hotel. Again, thank you very much for your commitment to the Marriott family of hotels. I hope that the next time you are in the area you will visit our hotel again so that we can show you a great Marriott stay that I know we are capable of achieving. Sincerely,
5 out of 5
Recommended
for Families
by Julie from Olive Branch

Like sleeping on a cloud

Posted 27-Oct-2015 on Hotels
We were there 1 night after a band competition and were very impressed! The beds were WONDERFUL!! SO SOFT! The only thing you could do better is have an indoor pool and whirlpool. We were extremely pleased. The service was great and we were charged only the rate we were booked, no surprises. The staff is friendly and the breakfast was hot and nice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Accommodations

Posted 19-Oct-2015
Pros: The friendly staff and clean rooms
Cons: Just keep up the great job on customer courteous. Very important.
Location: The hotel is in a great location. The event was just a few miles away from our stay which made is very convenient for us since it was a long travel.
My family and I really enjoyed our stay with Fairfield Inn.. The rooms were very clean and the hospitality staff were very courteous and friendly.
5 out of 5
Recommended
for Families
by Marianne from Ozark, Alabama

Posted 10-Sep-2015 on Hotels
beautiful place. friendly staff. super clean. huge variety for breakfast. absolutely would stay again.
5 out of 5
Recommended
for Couples
by wayne from little rock, miss.

Posted 08-Sep-2015 on Hotels
Every one was nice. Breakfast was great.. loved our stay.
5 out of 5
Recommended
for Families
by Faye from ATL

Capp

Posted 04-Sep-2015 on Hotels
Helpful, engaged with about what our needs. Accommodating!
3 out of 5
Recommended
for Families
by A verified traveller

Posted 22-Aug-2015 on Hotels
Great stay! One room that we booked had an odor, but since we were busy with wedding festivities we didn't have very much time to spend in the rooms. Really great staff that greeted us well and made us feel valued! By the way the beds were very comfortable
5 out of 5
Recommended
for Couples
by Tom

This traveller left a rating score only Posted 21-Aug-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Plano, Tx

Very new...very nice...

Posted 17-Aug-2015
Pros: the amenities
Cons: nothing
Location: plenty of restaurants nearby...but food at hotel was great!
Very new...very nice...excellent staff...would definitely stay again long term or whenever passing through. convenient access to highway and plenty restaurants and shops nearby. Fantastic and fast free wifi. Was able to watch my cousins graduation streaming live with no interruptions.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pearl

Nice hotel near the airport

Posted 06-Jul-2015
I loved the hotel and the staff. The only problem we had was the bed. The bed seemed to sink in with my husband and I. I would have loved to have a bigger bed. Overall it was a pleasant stay.