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Reviews of Americas Best Value Inn & Suites Clinton Jackson

2.5 out of 5
Americas Best Value Inn & Suites Clinton Jackson
102 Clinton Loop Drive, Clinton, MS

Reviews

6.0
Rating 10 - Excellent. 50 out of 240 reviews" "
Rating 8 - Good. 47 out of 240 reviews" "
Rating 6 - Okay. 42 out of 240 reviews" "
Rating 4 - Poor. 36 out of 240 reviews" "
Rating 2 - Terrible. 65 out of 240 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it was a little confusing because they’re switching it to a red roof I guess and the parking lot had a huge pot hole in it super dangerous for tires of travelers. Super sweet staff though would stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Mia

Travelled with partner
Disliked: Amenities
This hotel was horrible. It has a horrible smell. The bed sheets were not clean and there were roaches all over the room. It was truly disgusting. On top of that, there were barely any channels working in the tv. It was honestly bad. I’m not coming here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Samiraa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the set up of the hotel , for the price and a quick stay it was awesome
Stayed 1 night in Apr 2024

2/10 Terrible

bert, Belle Chasse

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not bad but the staff and owners are very rude . You will need a dump truck to get to your room with all the large sink holes in the drive way. I stood there twice and one time my room didn't have a microwave and the second time I had to complain and threaten to leave to get a microwave in the room . Horrible experience , I would not stay here again
Stayed 3 nights in Apr 2024
Response from Jay on 13 Apr 2024
Hello,We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We will address your concerns with our staff, if there is anything else i can do for you, please let me know

2/10 Terrible

Melissa

Stayed 1 night in Apr 2024
Response from Jay on 12 Apr 2024
Hello,
We are very sorry our hotel did not meet your expectations during your stay. I am passing this message along to our team members and will get this fixed up right away. Please give us another chance to make things right for your next visit.

2/10 Terrible

Sade

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed uncomfortable , bugs on the wall , feeling itchy & also the shower leaking water out
Stayed 1 night in Apr 2024
Response from Jay on 8 Apr 2024
Hello,
We are truly sorry you were not happy with your stay. I hope you can give us another chance to make things right for your next stay………………..

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it was a nice spot for their rates
Stayed 2 nights in Mar 2024
Response from Jay on 8 Apr 2024
Thank you very much. We really really appreciate and see you again.

6/10 Okay

Sarina

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Jay on 8 Apr 2024
Thank you very much

2/10 Terrible

Laura, Maricopa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It took 25 minutes to get check in help at the front desk who tjen argued I was early...at 5pm. Acted drugged out. Roaches. No coffee. Breakfast bar almost empty except condiments and no coffee. Overall crappy experience.
Stayed 1 night in Jan 2024
Response from Guest Relations on 23 Jan 2024
Dear Laura,We apologize for any confusion and will be sure to look into this matter. This is not typical of an experience with us, and we will be sure to consult all of our teams to see where we have fallen short. Please visit us again so we can show you a much better stay.

2/10 Terrible

Karla, Springfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave after the first night due to the door being ajar when we returned for the night When we asked for a refund, was told no refund and that we were lying about the door to our room being open. Advised her that not t only was this the second room (first room was filthy so they gave us another room)- we asked for additional sheet due to sheet's being dirty- was told there would be a $15 charge for the extra sheet. But after our room being ajar even though we told it we didn't want any housekeeping, the room was still entered--Unacceptable!!! Will be disputing the charge because we didn't stay there!!! And the people behind the desk didn't care whether we left or not or whether we dispute the charge!!
Stayed 5 nights in Nov 2023
Response from Guest Relations on 8 Dec 2023
Dear Karla,Your experience is not one that we are proud to read. Our guests and their satisfaction are very important to us, and we will be sure any opportunity to improve is seized. Nonetheless, we apologize for any discomfort felt. Regarding any refund, it must be directed to the third-party site you used to book, as we have limited access to your billing information. They will be able to assist you better. Kind regards.

6/10 Okay

Yolunda

Travelled with family
Okay for sleeping only.
Had to ring a bell 3 times and wait 5 minutes or more for someone to come to the front desk. The first still had an occupant and a cat when we walked in so I had to go back downstairs to get a new room.
Stayed 1 night in Oct 2023

2/10 Terrible

Donald

Bug infested rooms with filthy bedsheets.
The rooms were absolutely filthy, and we could not spend the night. The first room they gave us had at least a dozen bugs in it. They moved us to a room with dirty bed sheets (yellow red and black stains, burn holes, and haird all over the sheets). We had to find another place to sleep. It was that disgusting and unacceptable.To make matters worse, they refused to give us a refund. Do not stay here, the conditions of the rooms are squalid and the management is negligent. If management is reading this, please give me a refund.
No one was at the front desk so we left a note before we left. They refuse to give us a refund for a rooms we couldn't stay in. Unacceptable.
Burn holes in bedsheets! Gross
Random hairs on bedsheets? No thanks
Stained bedsheets. Disgusting
Stayed 1 night in Oct 2023
Response from Guest Relations on 24 Oct 2023
Dear Donald,The cleanliness of our accommodations is incredibly important to us, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to have our housekeeping and pest control teams look into your comments further and make changes where necessary. Please consider joining us again soon.

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room we were given was dirty had towels on the floor bed not made we had to make them give us another room
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I walked up I saw all kind of unnecessary stuff in the front entrance yard I guess you can say. Then I walked in guest area to check in and the first time was that they had the breakfast area unfinished like boxes and all kinds of stuff sitting there look like for months on going so I asked to check in the young lady was nice and polite but was on the phone on her Bluetooth the entire time while checking me in. So checked in the next thing that gave me red flags was that I was paying almost 2x what they where charging online thinking getting a great or better deal then on person so that pist me off plus saying in the information that Free Breakfast but there not even a breakfast area at all 🤔 so i go up to my room. The 3rd thing was I turn the lights on as i walk in theres a sitting are with a couch desk end tables lamps u know all needs to be updated so can't turn light on tv comes on but somehow not connected for channels tired everything 😕 so walk in then i see roaches thats a no no from the start so I got my room changed went in this room same thing crazy because
Stayed 1 night in Sep 2023
Response from Guest Relations on 23 Sept 2023
Though it was a pleasure hosting you, we regret that you didn't have the stay you expected and deserved. Although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your time with us. Rest assured, all your constructive comments matter to us and will be shared with the respective teams to help us enhance our guest experience. We wish you well and hope you'll consider giving us another try someday.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First off they are in the middle of renovations so when I arrived there was a wasp in the lobby amongst other things. The room we stayed in tv wasn’t working. Although she offered to change my room she didn’t have my preference available because they are renovation. We had big dirty towels to use as bath towels. Ages when I requested more they gave us some rags. There was a hole in the ceiling in the bathroom. The bed was the comfortable part of our stay. Well my kids did get to enjoy the pool. After being told it was closed because they was renovating.
Stayed 2 nights in Aug 2023
Response from Guest Relations on 31 Aug 2023
We are pleased that some aspects of your stay were in order; however, we apologize for the others that fell short of expectations. Ensuring that we never impact our guests with our current improvement is our goal. Nonetheless, we will discuss with our staff how we can improve, and we thank you for taking the time to share your experience. It is our hope that you and your family will come back and see all the ways we have improved and enjoy more fun times at the pool.

4/10 Poor

Ryan

Travelled with family and small children, Travelled with group
Disliked: Staff & service, property conditions & facilities
Will email corporate. Too much to type.
Stayed 2 nights in Jul 2023
Response from Jay on 24 Jul 2023
Hello,
We are truly sorry you were not happy with your stay. I hope you can give us another chance to make things right for your next stay.

8/10 Good

Maria

Stayed 1 night in Jul 2023

4/10 Poor

Rachel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Run down facility. Our first room, neither of the 2 TVs worked, toilet was wobbling. Our other parties room door was broken. All the rooms smelled like smoke.
Stayed 1 night in Jul 2023
Response from Jay on 20 Jul 2023
Hello,On behalf of our team we sincerely apologize you were not satisfied with our services. We will pass this along to our team and hope you give us another chance.

4/10 Poor

Kae

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
the floor was sticky and nasty. the bed had stains on it and the roof had bad water damage. the hot tub in the room had mold around it
Stayed 1 night in Jul 2023
Response from Guest Relations on 15 Jul 2023
Dear Kae,Thanks for taking the time to write us a review. We are disheartened that we were unable to meet your expectations. We will be sure to share your comments with our team for improvement. We hope that you will book us in the future so we an exceed your expectations. We appreciate you choosing to stay with us. Take care.

4/10 Poor

Tasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Just sleep in your truck!
Awful Smelled like straight mold dew. We noticed shortly after the carpet was damp! On top of the smell being awful we seen 2 roaches one crawling on the wall beside the bed! There was what looked like blood and dirt on the curtain the sheets were dirty and holes throughout the room including the wall of the shower! Would not recommend will not stay again
Stayed 1 night in Jun 2023
Response from Guest Relations on 29 Jun 2023
Dear Tasha,Please know that your experience is not one that we are proud of and does not match the high standards we have in place. We will work closely with our team to ensure all concerns are addressed and that our accommodations are ready for future guests. It is our hope that you will consider revisiting us in the future so that we can show you an even better experience in all areas. Thank you.

2/10 Terrible

Shantel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointed because there were roaches in the room and when i went to speak with the manager he had an attitude and act like he didn't care about the issue at all
Stayed 1 night in Jun 2023
Response from jay on 24 Jun 2023
Hello,We are very sorry our hotel did not meet your expectations during your stay. I am passing this message along to our team members and will get this fixed up right away. Please give us another chance to make things right for your next visit.

6/10 Okay

Julia

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The room wasn’t very clean but the beds were comfortable
Stayed 1 night in Jun 2023
Response from jay on 24 Jun 2023
Hello,We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We will address your concerns with our staff, if there is anything else i can do for you, please let me know.

2/10 Terrible

Autumn

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked nothing about this property. As soon as we walked into the room there were cockroaches crawling up the wall. I went in the bathroom and there was moth poop on the toilet paper. The soap AND shampoo dispensers were totally empty, so I knew our room had not even been cleaned. I asked the receptionist if we could get another room and she had one. It looked kind of gross but smelled like it had been cleaned a little so we took that one. The bathroom light did not work so I had to give my two-year-old a shower (because the plug for the bath drain was also missing) in the dark with my phone flashlight. The toilet never stopped running all night. The pillows were about 12 in tall so we had two choices, to use no pillow, or break our necks. The next morning we went down to breakfast and it was all dark and there was a shopping cart (from where? who knows) parked in front to block it off. I asked the lady at the desk if they had a breakfast to take away thinking maybe they're still doing the covid thing with pre-wrapped breakfast? She was very rude and said "You can see there is no breakfast." I asked if the coffee machine was at least on and she told me I had coffee in the room. There was a coffee pod machine in our room and packets of instant coffee with nothing to load them in. I told her the coffee machine and coffee in our room did not work together and she told me "You put it in there" and walked off. I will never stay here again.
Response from jay on 21 Jun 2023
Hello,On behalf of our team we sincerely apologize you were not satisfied with our services. We will pass this along to our team and hope you give us another chance.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
I had a problem with my hotel room. They put me in a room where the A/C wasn’t working. I asked to be put in another room and they said everything was booked but why put me in a room that they knew the air was working. I had to go purchase a fan in order to maintain comfort.
Stayed 1 night in Jun 2023
Response from Guest Relations on 15 Jun 2023
Please accept our sincere apologies for your experience. While we work hard to ensure our guests enjoy their stay, we regret that our hotel was fully committed, and we were unable to move you to another room. Our maintenance team will ensure everything is working as it should, and we hope you will choose to revisit us and see all how we have improved. Thank you, and safe travels.

10/10 Excellent

Keith

Stayed 1 night in May 2023
Response from jay on 24 Jun 2023
Thank you so much for taking the time to write us about your recent stay at America’s Best Value Inn. I am thrilled to hear about your five star worthy experience with us. It is wonderful to hear that you had a great experience with us! Thank you for the wonderful comments about our location, friendly team, and cleanliness! We know you have many options to choose from and we thank you for choosing America’s Best Value Inn! We look forward to seeing you again soon.

2/10 Terrible

Aleesha

Stayed 1 night in Apr 2023
Response from jay on 21 Jun 2023
Hello,On behalf of our team we sincerely apologize you were not satisfied with our services. We will pass this along to our team and hope you give us another chance.

4/10 Poor

Tracie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay again
Took 10 minutes for any one to come check us in. The lock on the door did not work and there were gnats all across n the room due to the outside doors being open during the day and the room doors being left open after they were cleaned.
Stayed 2 nights in Mar 2023
Response from Guest Relations on 31 Mar 2023
Dear Tracie,We sincerely apologize for the experience you had at our hotel. Your comments are greatly appreciated, as they help us to determine where we need to improve. We would love to host you again for a better stay, so please come back and see us the next time you're in the area.

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Weekend visit
Bed was comfortable. That’s where the positive stops. Bathroom ceiling was falling in, looked like black mold on the ceiling from water damage and had been painted over. No coffee for coffee maker. No toilet paper in bathroom. Bathroom door hinges were loose and door dragged badly. Sofa bed was not usable. There hasn’t been breakfast at the hotel since before Covid started. Still have “stay 6 feet apart” stickers and signs saying “masks must be worn”. Nobody wore masks. Also, hallways smell like cigarette smoke and very strong, sweet, cheap air freshener. Inside the room smelled fine. My family has been staying here for years and each time is worse than the last. I believe this will be our last stay, sadly. If the owners would do some updating, this could be a nice place again. Unfortunately, it seems like they don’t care about the property. On the plus side, it is reasonably priced and convenient location, close to restaurants.
Bathroom ceiling.
Stayed 2 nights in Mar 2023

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service
Never stay here!
I had to push a ring doorbell to get anyone to counter to check in. Once someone finally came, they acted as if it was an inconvenience to check me in at 3:30 pm. Then they tried to charge me $20 more bc we were going to use the pull out sofa bed that clearly states it sleeps 3. Never brought us the sheets for the pull out bed. Owner was very rude. We were supposed to stay here 4 more times this spring but have cancelled and changed hotels. The air conditioner was never turned on and didn’t work the entire night. Once we started packing up the car to leave, they turned it on.
Stayed 1 night in Mar 2023
Response from jay on 14 Mar 2023
on behalf of our team we sincerly apologize

2/10 Terrible

Catherine

Disliked: Staff & service
After I counted roach # 4, I finally left at noon and lost my money on that room for the evening! I couldn’t stay any longer it was disgusting and no one was even available to check out I just left my room key on the desk and left!
Stayed 2 nights in Mar 2023
Response from jay on 14 Mar 2023
Thank you for your review! We are in the process of renovating our hotel and are always trying to improve! We look forward to serving you next time!

2/10 Terrible

Lasaundra

Stayed 1 night in Feb 2023
Response from lx on 14 Mar 2023
Thank you for your review

10/10 Excellent

ronald

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overnight stay

6/10 Okay

Sherrie

Travelled with family and small children
Disliked: Cleanliness
Room was ok but i had dirty towels left in my room Tub wasnt cleaned

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad
Response from Guest Relations on 21 Dec 2022
Dear Justin,Thank you for taking the time to leave us your thoughts, as all guest feedback is appreciated. We trust you brought any concerns to the attention of our team so we could address them. If you have any specifics you'd like us to know regarding your stay, we encourage you to reach out to us offline so that we can assist you. We wish you safe travels and hope for a better visit in the future.

2/10 Terrible

Annie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a dirty room then given room where nothing worked, dirty, bed sheets had brown stains on them, walls were dirty, no iron but ironing board, sink had no stopper, bathroom door wouldn’t close😡. The only reason we stayed was because of our refund might not be credited back to our credit card and it was going to be a hassle but believe me we were very unsatisfied from the time we go there and paid for 2 nights. Did not get any sleep
Response from Guest Relations on 2 Dec 2022
Dear Annie,Property cleanliness is imperative, so it is upsetting to hear about our shortcomings. There is no excuse, and we will speak with housekeeping immediately. Our maintenance team will also look into your concerns regarding our upkeep. Your feedback is highly appreciated, and we will do better moving forward.

2/10 Terrible

Jordan

Disliked: Staff & service, amenities, property conditions & facilities
poor service, smelled and unfriendly
Stayed 1 night in Nov 2022
Response from Guest Relations on 27 Nov 2022
Dear Jordan,Thank you for reaching out, though we're saddened that you didn't have the exceptional visit we strive to provide our guests. Please accept our sincere apologies that our services and accommodations fell below your expectations. Ensuring our valued guests feel welcome and comfortable is important to us, and we assure you that your concerns will be shared with the respective teams as we uphold our high-quality standards and value. In the future, we hope you consider giving us another chance to change your perceptions.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Regina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Walls dirty, bed mattress was awful. Bathroom wasn’t stocked properly and had damage.
Stayed 2 nights in Aug 2022
Response from Jay on 22 Aug 2022
Hello,On behalf of our team we sincerely apologize you were not satisfied with our services. We will pass this along to our team and hope you give us another chance.

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Clinton Miss ABV Inn
Run, run away. We had 2 rooms, the main door wouldn't latch shut on one room, a guy came out with a big hammer and beat it into submission at 9pm. One room had no toilet paper at all not even on the roller. Both rooms bathroom doors wouldn't close more than halfway. No pots in either room for the coffee maker. Moldy golfball size hole in ceiling in one bath from water damage, rooms felt sticky even with AC running, floor in one room was slippery like the french fry area in a restaurant. Had a breakfast area that was being used for storage of what seemed to be debris, no breakfast, no coffee, no nothing. The beds where comfortable and it was quiet.
No toilet paper at all in this room
Both rooms, no pot, maker and cofee just no pot
Door sticks here.
Stayed 1 night in Aug 2022
Response from Jay on 8 Aug 2022
Hello, We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We will address your concerns with our staff, if there is anything else i can do for you, please let me know.

6/10 Okay

Kyle

Travelled with family and small children
Disliked: Cleanliness
It was a place to sleep for a few hours. I got what I paid for.
Stayed 1 night in Aug 2022
Response from Jay on 23 Aug 2022
Thank you for the great review. We always appreciate our valued guests letting us know about their experience. See you soon!

2/10 Terrible

Richard

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Slippery pool steps-I fell No breakfast bar No pool towels Sofa bed very small snd broken
Stayed 1 night in Jul 2022
Response from Guest Relations on 24 Jul 2022
Dear Richard, Though we are grateful you chose us to host your stay, we are distressed to learn about the experience you described. Rest assured, your concerns matter to us as we constantly strive to enhance our guest experience and improve the areas that matter most to you. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 Terrible

Baily

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't usually write reviews (especially negative ones), but quite honestly, this was the worst hotel I've ever stayed in and all I found while booking was good ones. The exterior and location seemed nice, as did the pool, but the moment we walked into our room we were hit with a strong, musky, mildewy odor. Neither the front door nor the bathroom door opened or closed properly, there was actual mold all over the shower curtain and water damage marks on the ceiling, the bathroom floor was clearly unswept with dirt and dead bugs all over it, and the pullout couch was absolutely useless as there was no bedding for it and the mattress felt like nothing but springs. The only reason we didn't just up and leave was because we had all been on the road for many hours and just needed a little rest and showers. However, someone was banging on doors on our floor well into the night so we didn't even get that. Do yourself a favor and spend a little more to stay anywhere else.
Stayed 1 night in Jul 2022
Response from Guest Relations on 16 Jul 2022
Dear Baily, We always aim to provide an excellent stay and are looking into your experience to ensure we are rectifying any issue that we come across. We hope you'll consider giving us another chance in the future to impress you with our quality.

4/10 Poor

Ellena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor not vacuumed beside the bed. Unable to be vacuumed because the bed was too big. Bathroom fan loud and clattering. Internet completely non-functional. Manager tried to dismiss my concerns by telling me that my devices were too old.Lobby smelled of some type of incense usually used to disguise other others.
Stayed 1 night in Jul 2022
Response from Jay on 7 Jul 2022
Hello, On behalf of our team we sincerely apologize you were not satisfied with our services. We will pass this along to our team and hope you give us another chance.

6/10 Okay

Shamar

Liked: Staff & service, room comfort
Not the best stay, but still a good one.
This was not my first time staying at this hotel, but it was one of my worst ones. There were cleaning products left in the room. No ashtrays were available even though it was a smoking room. There was hair in the sheets. The door to the closet came completely off the hinge upon opening it. There was a hole in the bathroom wall. There was used coffee bag still in the coffee pot.
Stayed 1 night in Jul 2022
Response from Jay on 23 Aug 2022
Thank you for the great review. We always appreciate our valued guests letting us know about their experience. See you soon!

10/10 Excellent

Jalen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Jay on 5 Jul 2022
Thank you so much for taking the time to write us about your recent stay at America’s Best Value Inn. I am thrilled to hear about your five star worthy experience with us. It is wonderful to hear that you had a great experience with us! Thank you for the wonderful comments about our location, friendly team, and cleanliness! We know you have many options to choose from and we thank you for choosing America’s Best Value Inn! We look forward to seeing you again soon.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Everything was good.
Stayed 1 night in Jun 2022
Response from Jay on 5 Jul 2022
Thank you so much for taking the time to write us about your recent stay at America’s Best Value Inn. I am thrilled to hear about your five star worthy experience with us. It is wonderful to hear that you had a great experience with us! Thank you for the wonderful comments about our location, friendly team, and cleanliness! We know you have many options to choose from and we thank you for choosing America’s Best Value Inn! We look forward to seeing you again soon.

4/10 Poor

Melissa

Stayed 1 night in Jun 2022

6/10 Okay

Joshua

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was friendly and helpful, and it was extremely cheap to rent. The air conditioning was great and you could set it very low, which helps me sleep. The tub/shower was nice and roomy. When I originally came in, I felt like the comments other made about it not being clean were unfair. I had to kill a roach in the bathroom, and when I went to pull down the sheets, I realized there was a pest problem there, too. There were two beds, so I used the smaller, less comfortable one. That's my only complaint, but it's a fairly serious one. I'm also an above the knee amputee, and without prompting the guy at the desk asked if I needed an accessible room and said they had some. I declined, and the regular room met my needs in that arena.
Stayed 1 night in Jun 2022
Response from Jay on 5 Jul 2022
Thank you so much for taking the time to write us about your recent stay at America’s Best Value Inn. I am thrilled to hear about your five star worthy experience with us. It is wonderful to hear that you had a great experience with us! Thank you for the wonderful comments about our location, friendly team, and cleanliness! We know you have many options to choose from and we thank you for choosing America’s Best Value Inn! We look forward to seeing you again soon.

6/10 Okay

Marilyn

Travelled with group
Liked: Room comfort
Disliked: Staff & service
The lady was on her phone the whole time checking us in.. we had 5 people staying in one room was telling me I can’t have all my friends in the room when I booked it for 5 people.. she was very rude.. the room could be alittle better phone didn’t work.. but it wasn’t to bad for us to only sleep there
Stayed 1 night in Jun 2022
Response from Jay on 9 Jun 2022
Hello, On behalf of our team we sincerely apologize you were not satisfied with our services. We will pass this along to our team and hope you give us another chance.

8/10 Good

MARESA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was nice 👌 👍 🙂. But my room was not clean when I made it there @ 6pm. I dusted, sprayed, wiped down bed . Bathroom floor used my own lysol wipes and spray to clean and per my time there I had to request my room to be clean. I had three nights! I clean myself when I made it there my guess was an hour away. Per my request they came and vacuum the floors. No problem and came right on. You want your place to look and feel clean when you are paying to stay! M.Alexander
Stayed 3 nights in May 2022