Ratings based on 1,424 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Couples
by a verified traveller from United Kingdom

Basic cabin accomodation but ideally situated

Posted 21-Sep-2018
Pros: The "park-like" grounds which were well kept, and having our private space. Walking distance to town.
Location: Walking distance to town with its western vibe, lots of eateries and gift shops and tourist attractions. Grand Tetons are simply beautiful.
We spent 3 nights here and had a great time, but was long enough for us. The cabin was spotlessly clean but quite small and very basic in terms of equipment. Wouldnt really be possible to cook much at home, but this didnt bother us as we ate out. A family would find this very cramped accomodation. We appreciated the laundry facilities, but it would have been nice if guests didn't have to pay for the machines , like the other places we stayed at during our trip. After all, you cant access the laundrette without your electronic guest pass. The pool and hot tub were nice. A brilliant idea to provide "The Rag" for guests to clean shoes, cars etc, and the little message attached to The Rag really made us laugh! Whoever thought of this is a genius!
Comment from Hotel Management
21-Sep-2018 by Braydon K., Hotel Management
Thank you for taking the time to send us a review, we appreciate your feedback! We are happy you enjoyed your stay with us here in Jackson, Wyoming. The suggestions for improvement are greatly appreciated, as we address each one individually to improve as a company. We hope to see you again soon!!
5 out of 5
by a verified traveller

Posted 19-Sep-2018
Spacious cabin, well equipped, easy walk to Jackson town square. Staff was extremely friendly and helpful.
Comment from Hotel Management
20-Sep-2018 by Lisa Fuller, Hotel Management
Thank you for your kind remarks! We will pass along the compliment to our staff. We hope to see you here again someday.
5 out of 5
by a verified traveller from Alexandria, VA

Posted 18-Sep-2018
Our cabin was clean and just what we needed for a night. The people in the office were extremely friendly and we enjoyed our stay. We would gladly stay there on a return to Jackson Hole.
Comment from Hotel Management
19-Sep-2018 by Lisa Fuller, Hotel Management
Thank you for your sweet comments! We are glad you found everything here to your liking and look forward to accommodating you again someday!
5 out of 5
by a verified traveller from San diego

Posted 18-Sep-2018
Staff very accommodating and good location. Also made great recommendations for float and fishing companies
Comment from Hotel Management
18-Sep-2018 by Lisa Fuller, Hotel Management
Thank you so much for your kind review! We are glad you had a nice stay and look forward to accommodating you in the future.
4 out of 5
by a verified traveller from Oneonta NY

Posted 18-Sep-2018
We had a great time in the cabin and were able to BBQ outside and enjoy a dinner outside.
Comment from Hotel Management
18-Sep-2018 by Lisa Fuller, Hotel Management
We are so glad you liked it here! We hope you enjoy your next stay with us just as much.
5 out of 5
by a verified traveller from Portland Oregon

Posted 17-Sep-2018
Comment from Hotel Management
17-Sep-2018 by Town Square Inns Guest Representative, Hotel Management
Thank you for staying at the Cowboy Village Resort. We would love to have you stay with us again in the near future. We sincerely hope that your stay was everything you wanted. Travel safe and take care.
3 out of 5
by a verified traveller from Nebraska

Posted 12-Sep-2018
staff was not friendly or very helpful cabin is very small with no place to store luggage over priced
Comment from Hotel Management
12-Sep-2018 by Lisa Fuller, Hotel Management
Thank you for your review. We are sorry that you found our staff so unhelpful- we will take your comments into consideration as we prepare for the future.
5 out of 5
by a verified traveller

Posted 12-Sep-2018
Have stayed at Cowboy Village at least half dozen times, and love the feel, services, privacy. Easy access to your car, walking distance to town square, and it feels like home, not some hotel/motel. Highly recommend! I'll be back.
Comment from Hotel Management
12-Sep-2018 by Lisa Fuller, Hotel Management
Thank you so much for your positive review! We value your continued patronage and look forward to seeing you again!
2 out of 5
by a verified traveller

Posted 11-Sep-2018
The cabins are overpriced for what they are. The logs on the side of the queen bunk beds are very dirty and there were spider webs everywhere. The floor was dirty too as well as some of the washcloths. The front desk is polite but the cleanliness is certainly lacking.
Comment from Hotel Management
11-Sep-2018 by Lisa Fuller, Hotel Management
Thank you for your review. We are sorry that you felt the cabins were so dirty. We will let our housekeepers know. Thanks you for your comments, which we will take under consideration as we move forward to better meet your needs in the future.
5 out of 5
by a verified traveller

Posted 09-Sep-2018
good proximity to downtown, really enjoyed the privacy of a separate cabin, good amenities
Comment from Hotel Management
10-Sep-2018 by Braydon K., Hotel Management
Thank you for your kind review! We are glad you enjoyed your stay!