Pool

Reviews of Hotel Harvest Amagikogen

3.5 out of 5
Hotel Harvest Amagikogen
1524 Hiekawa, Izu, Shizuoka-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Beds are ROCK hard though and I felt the staff were not really accommodating for very simple things. For example, I requested to be moved to a smaller side table, but the staff was not flexible and insisted my seat is in the middle of the dining hall. I was traveling alone and the side table I asked for no one was ever seated there in the end. Basic information like sharing that there is no detergent in the laundry room before I went for the long walk there could have saved me a trip all the way back to the gift shop to buy detergent. Small things like that just made me feel the staff were a bit sleepy and perhaps not happy with their job. I enjoyed walking around their grounds though and was the perfect location for hiking Amagi. The weather was perfect and I would stay again with my family. Perhaps better accommodated for families rather than solo travelers.
Stayed 2 nights in Sep 2022

10/10 Excellent

ringotse, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel up on the mountain top. There is nothing within 15km of the hotel so make sure you stock up before arrival.
Stayed 1 night in Aug 2018

10/10 Excellent

Milla, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashion hotel with stunning views of Mt Fuji
The hotel is a bit old style but our room was super spacious with stunning views if you can get the Mt Fuji side. We enjoyed the quiet location and hiking trails nearby, and looking at Mt Fuji. The onsen has nothing exceptional but nice with view from the 8th floor. The restaurants had different options, we chose the buffet which was really great quality. The breakfast included with the room price was also fantastic.
Stayed 2 nights in May 2018

10/10 Excellent

Tim, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel on hill top
Very nice experience. Took a bit of driving up the hill to arrive at this hotel but it was well worth the effort. Everything was great. One will not be disappointed by staying at this hotel.
View of Ito city from guest room
Hotel facility
Lobby
Hotel entrance and carpark

4/10 Poor

Gus, Japan

Disliked: Staff & service, room comfort
Average Hotel
Beautiful place, however it's faraway from everything, way off the grid! Very small signs for the hotel and Japanese only. Be prepared to pay an additional ¥300 bath tax, that's not included. Wi-Fi and phone reception is really bad or not available at all. Okay at best!

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Excellent

10/10 Excellent

ゆうと

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022
Response from フロント 黒瀧 on 10 Dec 2023
ゆうと様この度はホテルハーヴェスト天城高原にご宿泊いただきまして、誠にありがとうございます。またご多忙中、当ホテルのレビューを高い評価と共にご投稿くださり、重ねて御礼申し上げます。当館での滞在にご満足いただけたご様子で大変嬉しく思います。また伊豆高原にお越しの際は、当館をお選びいただければ幸いです。ゆうと様のご来館をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Pui Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a highland
Difficult to communicate with staff due to language barrier. The location is a bit remote. Toiletries provided in the hot spring baths are not adequate.
Stayed 2 nights in Mar 2023

8/10 Good

toshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
途中から雪で登れなくなったので、ホテルに連絡したら、スタッフが迎えに来てくれて、とても助かりました。ありがとうございました。 お風呂からの富士山もとてもきれいに見えました。
Stayed 1 night in Jan 2023

8/10 Good

???

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
富士山が綺麗! お部屋も広い! 凄く良かったです。

10/10 Excellent

こうじ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食の待ち時間が和食と洋食でかなり差がある
コロナ渦でビュッフェが休止してしまったのは残念でした。 その際、朝食にて和食と洋食の提供される時間が異なるため、不満を口にしている方がいらっしゃったので、洋食の提供タイミングを少し早くしていただくとよいのかもしれません。 私は和食で、すぐ提供されましたので、いつも通り快適に過ごさせていただきました。
Stayed 1 night in Nov 2021

10/10 Excellent

KUCHIMURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まってみたいリゾートホテル
東急グループのリゾートホテルという事で設備、サービスが洗練されていた。スタッフの対応が首都圏のホテルと変わらないレベルだった。朝食のビュッフェが良かった。
Stayed 1 night in Sep 2021

8/10 Good

YASUO

Liked: Cleanliness, property conditions & facilities, room comfort
スタッフの皆さん真面目な顔が多く 少し笑顔が少なかった様な気がします
Stayed 1 night in Dec 2019
Response from ホテルハーヴェスト天城高原 on 26 Dec 2019
この度はホテルハーヴェスト天城高原をご利用並びに、口コミのご投稿頂きありがとうございます。 スタッフの笑顔に関しましてはご不快な思いをさせてしまい大変申し訳ございませんでした。 ご意見をスタッフ間で共有し、今後はお客様に気持ちの良いサービスのご提供が出来る様、心掛けて参ります。またの御来館心よりお待ち申し上げます。 誠にありがとうございました。

8/10 Good

KUMIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

tsutomu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
楽しい旅行になりました!
8人で利用しました!パターゴルフやテニスも楽しめておばあちゃんから2ヶ月の子供までみんなが楽しめる旅行になりました! ホテルが本当に山奥なのでホテルに行く前に色々買っておいたりしたほうがいいのと夜遅くの到着だったのですが山道はすごく真っ暗なのと突然鹿が飛び出してくるので明るい時間帯に行った方がいいなと思いました! 朝ごはんもとても美味しく大満足です! 今回は曇っていて富士山が全く見えなかったのが残念なのでもう一度リベンジしたいと思います! あとは鹿の量が多いので仕方のないことですがホテルの敷地内に鹿の糞が大量に落ちていたのでベビーカーを利用して移動するときに少し大変でした
Stayed 2 nights in Aug 2019

4/10 Poor

shota

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
朝食が美味しかったです(^^)
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Nice view of Mt. Fuji, quiet but the breakfast is fair
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
のんびりするには良い
リピーターです。 ホテル周辺は何もないので車がないと本数の少ないバス移動がメインになります。 それ以外は景色も良く、料理も美味しいので、日々の疲れを癒しに来るにはとても良いです。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
また行きたい
海に行くにも買い物するにも市街まで出るのにバスで1時間かかるので、少し不便だったりしましたが朝食のビュッフェやディナーのコース料理はとても美味しく応対も親切で心地よかったです!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自然豊かなロケーション
Stayed 1 night in Sep 2018

10/10 Excellent

Yun Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備環境很好
風景太棒了

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おすすめ
海水浴の帰りに宿泊したが、周辺の環境が素晴らしく、とても快適だった。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絶景ホテル
部屋は清潔で,掃除が行き届いていた. 駿河湾,相模湾,富士山が一望でき,バケーションには,いいホテルだと思います.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オススメです。
ホテルの建物がやや古いという事と露天風呂がない事を除けば、完璧です。 食事も美味しく、サービスも素晴らしかった。

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
子供の年齢を正しく伝えていたにもかかわらず、ホテル側の手違いで朝食代の差額(子供=>大人)を請求された。後日、確認の電話を入れて確認してもらった結果、返金されることになったが、こういうミスは不愉快であり、繰り返し起こらないよう注意していただきたい。 せっかくきれいな富士山を楽しみ、スポーツでいい汗をかいた後のことで残念でした。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort