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Reviews of Paloma Pasha - All inclusive

5 out of 5
Paloma Pasha - All inclusive
Cukuralti Mah. Ataturk Bulvari, Ozdere, Menderes, Izmir

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 75 reviews" "
Rating 8 - Good. 25 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 3 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanil

Liked: Staff & service, property conditions & facilities
Great place hotel and staff
Stayed 2 nights in May 2023
Response from Paloma Pasha Team on 30 Jul 2023
Dear Guest,Thank you very much for the feedback you took your valuable time and shared after your visit, we are very happy that you were satisfied with many things in our hotel and that you had a pleasant holiday here. Thank you for your interest in our hotel and we hope to be able to say "Welcome" again soon.Kind regardsYour Paloma Pasha Team

10/10 Excellent

Ali

Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An experience to live!
We've stayed in a terrace suit; the room, the facilities, food, kindness of the staff was amazing. I certainly recommend this experience. Special thanks to Mrs. Seçil and Ms. Ceren on front desk for their continous support and kindness.
Stayed 3 nights in Sep 2021
Response from Banu Bozacı - Guest Relations Manager on 22 Sept 2021
Dear Guest , Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely,

8/10 Good

Makbule, Allison Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my parents stayed here 3 nights and honestly everything was great except their food which I’m shocked nobody else mentioned it in their reviews. Food was tasteless, either no salt or too salty. Not much variety.. But the beach is very nice and the hotel is pretty quiet so overall it was a good experience.
Stayed 3 nights in Sep 2021
Response from Banu Bozacı - Guest Relations Manager on 22 Sept 2021
Dear Makbule , Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely,

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with beautiful views, very nice swimming pool and great restaurants
Stayed 3 nights in May 2019
Response from Banu BOZACI - Guest Relations Manager on 31 May 2019
Dear Anonymous, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness was of good standard and the rooms were lovely. Some of the staff appeared to be reluctant to approach or serve you. Overall, I I had a good experience but communications in English can also be improved.
Stayed 5 nights in Apr 2019
Response from Banu BOZACI on 3 May 2019
Dear Anonymous, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely, Banu BOZACI - Guest Relations Manager

4/10 Poor

Andrea, United Kingdom

Liked: Cleanliness, staff & service
Serious concerns
We have just returned from a 2 week break at Paloma Pasha. Firstly I have to say how wonderful the waiters, restaurant managers, bar staff and cleaners are, they work a very hard job and always were so polite and accommodating. Pool and Sea was well life guarded and safe. Now the serious part, our daughter was served raw chicken not once but 3 times during our stay. The first time we reported it to the restaurant manager and guest relations manager, we felt this was taken very seriously and we put it down to error. The second time, my daughter reported to the Guest Relations Manager and she asked that the General Manager contact her to discuss this further as was not acceptable, she was met with a reply of 'Her chicken was ok when she ate it at lunchtime" and nothing further more was done, no general manager contacted us at all. The third time was the last day and I took a piece of chicken that has just been put on the buffet straight from the grill and it was raw again, I gave it straight back to the chef! This could be very serious especially for a young child or elderly person. The food was rarely hot and overall the worst food that we have ever eaten on holiday. I think the Tripe Soup tipped it over the edge! Food felt really low end budget and we wonder if it was because the Lire was very poor. Quite a few trip hazards around the pool decking area, the amenities for the animation team are very sub standard with a dart board and a left handed archery bow.
Stayed 14 nights in Aug 2018
Response from Banu BOZACI on 5 Feb 2020
Dear Andrea, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Guest Relations Manager

10/10 Excellent

TB, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Excellent accommodations, extremely friendly staff. Osman and Hassan Mobarak are the best in the restaurant. They were very friendly and nice. they are truly an asset. Beser from the room service was also extremely friendly and accommodating. The food was really good and the facility is a great place to relax and enjoy your vacation. We went there twice this year and planning to go back in the future.
Stayed 7 nights in Sep 2017
Response from Banu BOZACI on 5 Feb 2020
Dear TB, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely, Guest Relations Manager

6/10 Okay

LEO, Istanbul

Liked: Cleanliness, room comfort
The Hotel needs renovation especially the beach,water is nice but not excellent,it's very shallow you must walk quite a few in the sea in order to be able to swim.Staff were good generally,foods were average they could have more variation I think, (except of Turkish night),the activities are poor you might be boring all day there is no nearly any activity to do around hotel or in the hotel,rooms were very clean always and has enough space for a family.I would generally recommend for the family with children.
Stayed 5 nights in Jul 2017
Response from Banu BOZACI on 5 Feb 2020
Dear LEO, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely, Guest Relations Manager

8/10 Good

John, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing resort
We stayed in a Terrace Suite which overlooked the pool and the sea, the view was beautiful and most nights we would sit in the Jacuzzi enjoying the evening sun. The room was beautiful and would be recommended to those wishing to stay at Paloma Pasha. Our stay was during April, the sun during the day was hot however in the evening it got chilly. The hotel would provide blankets to guest which came in handy and I thought that was a nice touch towards Guest satisfaction. Although it was hot during the day, the swimming pool was cold but bearable once jumping in and getting that initial shock. The food choice was ok, however a greater variety is needed. Comparing to Club Sultan from previous trips, Sultan provided a greater variety. For my son Joseph, there was a kids club. Once spending a few days there, he became very comfortable with the staff and enjoyed his time. They looked after him very well and was sad to be leaving. We would like to thank Ferdi, the kids club team (sorry I can't remember all the names) and the chef lady (again apologies for not knowing names) for all their time. Perhaps due to low season, the entertainment games were limited. Greater choice is recommended and would hope this would be the case in higher seasons. Overall, we as a family enjoyed the hotel and would stay again.
Response from Yasemin K. l Guest Relations Manager on 3 Jun 2016
Dear John, Thank you so much for writing such a positive and encouraging review of your recent stay with us at Pasha. All your comments have been passed onto our staff for their encouragement. Thank you again. Our aim is to always make each and every one of our guests feel warmly welcomed and have a holiday of a lifetime so we are glad we achieved this for you. We hope that we will have the chance to see you return to us soon but this time as part of our Pasha family! Best Regards,

10/10 Excellent

Ricky James, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second year at this resort, and both times the overall experience has been outstanding. The staff are always very welcoming and helpful towards whichever needs you have. They pretty much have everything that you would need on a holiday away in the sun. A beautiful outdoor swimming pool, which is very relaxing. An indoor pool for those who which to swim or relax indoor for a while away from the sun. The sea is right there also on the same resort, and they have a wide range of activities that you can do. This hotel also has a few slides which actually are pretty fast, however you are met with a freezing cold pool at the bottom. This is due to the slide section being slightly in the shade. The hotel has a wide range of options regarding restaurants, and although our food taking 2 hours in the Italian restaurant one night.. the smiling faces of the servers kept us entertained and kept the alcohol flowing. There is always something happening in the evening, whether this be at the jazz club or a late night party in pasha (the nightclub). The rooms are all very clean with outstanding views. They also are very flexible with rooms and the number of people you can have in them. I was in the smallest room, but there was 3 of us in there. 2 had their own beds, and they made the sofa bed up for me. I cannot fault this hotel at all, only maybe the wifi, but when they have such an amazing place for you to relax, the last thing you need to do is be on the phone all day!! ENJOY..
Response from Yasemin K. l Guest Relations Manager on 3 Jun 2016
Dear Ricky James, Wow! What a lovely review to have received and read! Thank you very much for taking the time to write it. We are glad to hear that you enjoyed your second visit and all inclusive concept and hotel and we hope to welcome you back as part of the Pasha family again very soon for another ENJOYable holiday experience. Best regards,

4/10 Poor

juber, tyne and wear

Disliked: Staff & service, property conditions & facilities
Hotel Looks good, but dirty & cold pool,
Hotel looks good, food generally was good. But there were a few issues. - some some lifts didn't work properly, others were out of order. - buffet would run out of certain items too quickly and too often. - all hotel staff (including manager) would always 'pass the buck' when complaints were made. - indoor pool water was murky and had bits of tissue floating in it, was never cleaned for the whole week. - outdoor pool had heating turned down or off. It was too cold to swim all week. Pool was always empty because of this. - Al a carte resturant service was shockingly bad. Waited 2 hours for mains, which were cold, got wrong deserts, most of the starters never came out at all, and whe we complained, waiters would walk off claiming not to speak English, but would speak English to other guests.
Response from Yasemin K. l Guest Relations Manager on 3 Jun 2016
Dear Juber, I would like to take this moment to thank you for taking the time to write a constructive review of your recent stay with us. It is always important for us to know how our guests feel and what they think about our hotel so that we can improve it for the future. We hope that we do have the chance to welcome you back once again - if not Pasha, then another of our Paloma Hotels. The doors will always be open and it will be an honour to welcome you once again. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , friendly atmosphere , beautiful place
Response from Yasemin K. l Guest Relations on 25 Mar 2016
Dear Valued Guest, Thank you for taking the time to share your opinions of your holiday at Paloma Pasha with the wider travelling community. We are very glad to hear that you were pleased with our facilities. We look forward to the time when we are able to warmly welcome you once again to Paloma Pasha Resort. Best regards,

10/10 Excellent

Ceety, K

Liked: Staff & service, property conditions & facilities
The hotel was as expected - 5 star
Good experience and had a good day at the spa facilities were excellent food was very good lots of choice of salads meats and desserts
Response from Yasemin K. l Guest Relations Manager on 23 Nov 2015
Dear Ceety, Thank you for sharing feedback of your recent holiday at Paloma Pasha Resort. We are very happy to read that you made good experiences especially with our food selection and spa facilities. We hope that we will have the chance to see you return to us in the future. Warmest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break solo traveller
Great hotel of a high standard. Beautiful location and fantastic staff. Very safe for a solo female traveller.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary
Excellent place to stay. We stayed off season and it was very relaxing with very few people. The weather was great even in November. The buffet is open basically 24 hours...so you never go hungry. The facilities are beautiful and they have their own beach. We will definitely stay here again!
Response from PALOMA HOTELS on 21 Feb 2015
Dear valued guests, On behalf of the entire Paloma Pasha Team I would like to thank you for taking the time and making the effort to share your thoughts and experiences of your recent holiday at the Paloma Pasha Resort. We are very glad to hear that you describe our hotel as an 'Excellent place to stay' . We are pleased to hear that you were happy with our facilities and that you 'will definitely' visit us again. We look forward to the time when we are able to warmly welcome you once again to Paloma Pasha Resort. Best regards, Yasemin K. l Guest Relations Paloma Pasha Resort

10/10 Excellent

Julia , Southend on Sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great stay would recommend by far best fou
Feel staff favoured Germans at the bar and couldn't always understand English. Facilities excellent and Levent animator excellent in making everyone welcome. reception excellent in helping enquiries disco too loud and show finished for season. weather ok. Fabulous location for Ephesus visit taxi ride and walk to local shops
Response from GR Pasha on 6 Jun 2015
Dear Julia, Thank you for taking the time to share your opinions of your 'Overall Great Stay' at Paloma Pasha with the wider travel community. We are glad to hear you were pleased with our facilities. Our staff always strive to provide the best possible service to all our guests and we are saddened to hear that you felt unsatisfied with this aspect of our service. Pleae kindly be assured that your comments will be passed on to the bar management team for their attention. We wlsh you all the best for the rest of the year and hope to welcome you once again in Paloma Pasha Resort. Sincerely, Yasemin K. / Guest Relations Paloma Pasha Resort

10/10 Excellent

Jenny, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - highly recommended
Lovely hotel, fab room and pool. It was great to have a cool dip in the pool followed by a warm dip in the sea. Amazing choice of food in main restaurant. Of three alternative 'special' restaurants we tried two - 'The Ottoman' and 'The Fish'. Neither were 'special' or a patch on the main restaurant regarding food or staff. Pleasant and helpful reception staff. We'd love to go back.
Response from PALOMA HOTELS on 20 Jun 2015
Dear Jenny, On behalf of the entire Paloma Pasha Team I would like to thank you for taking the time and making the effort to share your thoughts and experiences of your recent holiday at the Paloma Pasha Resort. We are pleased to hear that you were happy with our facilities and that you 'would love to go back' again. We look forward to the time when we are able to warmly welcome you once again to Paloma Pasha Resort. Best regards, Yasemin K. l Guest Relations Paloma Pasha Resort

10/10 Excellent

Leigh , Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with wonderful staff
This hotel is lovely and the staff are so friendly. The food is amazing and the views are gorgeous. They make sure you are comfortable and are very helpful. Would recommend and you'll have a wonderful time.
Response from Yasemin K. l Guest Relations Manager on 23 Nov 2015
Dear Leigh, Thank you very much for taking the time to write such a fantastic review of your recent stay at Paloma Pasha Resort. We are very pleased to hear that you had a great holiday in our lovely resort. Our staff very much appreciates your comments. We hope that we will have the chance to see you return to us for another 'wonderful' holiday experience. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and access excellent
Our overall experience was excellent , comfortable stay very friendly and very polite staff at all levels.Cattering superb very hygienic varying varities highly satisfying portions. Level of cleanliness , service, politeness respect to customers was unique. Facilities for health polycy organic food, on site facilities for Gym, swimming. However wastage of food may need preventing, may be by reduction in varietes or reducing to main meals to breakfast and evening meal only

10/10 Excellent

Ken, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
The hotel is clean and is never too crowded. Look for low season pries, the normal rates can be too high.

6/10 Okay

Kemal olca

Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Good hotel to relax and enjoy

8/10 Good

Kamy, Maastricht, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort which deserve to be perfect
This is an amazing resort and I would recommend it to everyone. There are two very important side issues that need to be mentioned: 1. There is no hospital in the vicinity and the hotel does not have a medical team. There is a private clinic close-by where the charges are ridiculously high. It would be nice to have a doctor on site in case of emergency. 2. The hotel does not have a shuttle service to/from Izmir airport. This was not communicated to us via Expedia website. We were told by Expedia, on a follow up phone call, that taxi charge is 50 Euro per person each way which is extremely high. The problem is serious specially when the arrival time of the flight is after midnight when there is no info desk or public transportation.

10/10 Excellent

ez, brooklyn ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal if you get the off season rates. Makes for a very comfortable base of operations for touring the area. A bit of a drive but very scenic coastal ride to Ephesus, Selcuk and Kusadasi. Very friendly staff

8/10 Good

Elena, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Very good pleasant resort. Staff are friendly however some don't speak good English but they try their best and this is what counts. Respect to the animations team,good stuff!! Rooms are great and comfy beds! Loved the sea view from the balcony. Will surely recommend and come back if back to the same area of turkey.

10/10 Excellent

ermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Food is great, pools are amazing, lots of them, hotel is super clean and maintained. The weak points of hotel is staff, half of them did not speak any english, or had any desire or effort to answer any questions, and other half were great, the best i seen in turkey. There is entertainment at night, free drinks all day at the bar, free vine. The beach also is not that great and there is ton of houses around. I would definetly go there again. If you need any help there, just talk to receptionist Atila, he was great, very helpfull.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
The resort exceeded our expectations in all ways. Great staff. Great food. Beautifully designed and maintained facility. Couldn't really ask for any more. World class stay.

8/10 Good

H+H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paloma Pasha Resort
The hotel was fine, a bit overpriced. Some service at the deck could improve as you sometimes have to go to inside bar to get your own drinks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
quality staff, clean room, good food. I will stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average quality of food

8/10 Good

Yolanda, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paloma Pasha Resort, Özdere, Turkey
Spend great time at the Paloma Pasha, food was good, personnel were friendly and a quiet place for relaxation. Nice entertainment programs, my compliments to the chief of the animation team.

10/10 Excellent

lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again, our stay at Ploma Pasha met every expectation - friendly service, quality food, and comfy room. We are sure to come back for more
Stayed 5 nights in Oct 2023
Response from Your Paloma Pasha Team on 4 Nov 2023
Dear Ms Lene,Thank you for choosing Paloma Pasha for your stay, and for sharing your positive feedback. We are thrilled to hear that you had a wonderful experience with us, enjoying our friendly service, quality food, and comfortable rooms. We look forward to your return in the future for more memorable stays.Kind regards,

8/10 Good

sadiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Paloma Pasha Team on 30 Jul 2023
Dear Guest,Thank you for taking the time to share your experiences with other holidaymakers. We are delighted that you were satisfied with the service we provided for you and we look forward to your next visit to our hotel.Kind regardsYour Paloma Pasha Team

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Oct 2022
Response from Banu KÖSE on 1 Nov 2022
Sehr geehrter Herr Ali,Wir danken Ihnen für Ihre freundliche Bewertung und Ihren netten Worte. Wir freuen uns sehr, zu wissen, dass Sie einen schönen Urlaub bei uns hatten. Wir würden uns sehr freuen, Sie im Paloma Pasha Resort nochmals begrüßen zu dürfen.Mit freundlichen Grüssen,Ihr Paloma Pasha Team

10/10 Excellent

Kenan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren in Terrace Suite, war einfach nur Hammergeil, pures Luxus. Von Whirlpool aus einfach kostenfrei Zimmerservice bestellt und Coktails genossen. Es war eines der besten Hotels in der wir je waren. Personal liest wünsche aus den Augen, sprechen englisch ubd deutsch. Das Essen war Hammergut, es wurde an nichts gegeizt. Kann aufjedenfall jedem Blind weiterempfehlen. Qualitativ hochwertiges Hotel. Was zu bemängeln fällt mit nicht ein. Nächstes jahr sind wir aufjedenfall auch in einem der Palomas. Wenn ich könnte würde ich mehr Sterne vergeben!. Danke für alles liebes Paloma-team
Stayed 8 nights in Oct 2022
Response from Banu KÖSE on 1 Nov 2022
Sehr geehrter Herr Kenan,Wir danken Ihnen für Ihre freundliche Bewertung und Ihren netten Worte. Wir freuen uns sehr, zu wissen, dass Sie einen schönen Urlaub bei uns hatten. Wir würden uns sehr freuen, Sie im Paloma Pasha Resort nochmals begrüßen zu dürfen.Mit freundlichen Grüssen,Ihr Paloma Pasha Team

8/10 Good

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Halil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr gepflegt und zuvorkommendes Personal sorgt für eine sehr angenehme Urlaubsatmosphäre
Stayed 4 nights in May 2022
Response from Banu Köse on 13 Jun 2022
Lieber Halil Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Banu KÖSE - Guest Relations Manager

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
semaine de repos exceptionnelle dans cet hotel.
c'est mon quatrième séjour dans cet hotel et le niveau de qualité est toujours exceptionnel à tous les niveaux.Je recommande cet établissement .
Stayed 7 nights in Apr 2022
Response from Banu Köse on 28 Apr 2022
Cher Jacques, Merci pour vos commentaires et vos compliments. Nous sommes ravis d'apprendre que vous avez passé de tres agreables vacances parmi nous. Au plaisir de vous accueillir a nouveau au Paloma Pasha Resort. Cordialement, Banu KÖSE - Guest Relation Manager

8/10 Good

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben nichts zu bemängel. Sehr nette Mitarbeiter, entspannte Atmosphäre.
Stayed 3 nights in Apr 2022
Response from Banu Köse on 28 Apr 2022
Sehr geehrter Herr Ulrich, Wir danken Ihnen für Ihre freundliche Bewertung und Ihren netten Worte. Wir freuen uns sehr, zu wissen, dass Sie einen schönen Urlaub bei uns hatten. Wir würden uns sehr freuen, Sie im Paloma Pasha Resort nochmals begrüßen zu dürfen. Mit freundlichen Grüssen, Banu KÖSE - Guest Relations Manager

10/10 Excellent

Elif

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmel bir tatil
Her sey dahil konseptli en iyi hotellerden biri Paloma Pasha. Korona doneminden sonra açılmasıni bekliyorduk ve gecen hafta sonu guzel bir kacamak yaptik ailecek. Verdiginiz ucretin karsiligini aliyorsunuz kesinlikle. Cocuklu aileler icinde guzel. Biz 1 yas ve 3 yas çocuklarla gittik ve eglendik. Yemekler tatmin edici ve lezzetli. Sinirsiz icecek, alkollu veya alkolsuz. Odalar temiz ve yeni. Calisanlar güleryuzlu ve cok yardımcı oluyorlar. Odamizin manzarasi da cok guzeldi. Biz gayet memnun kaldik. Tekrar hotel calisanlarina cok tesekkur ederim
Stayed 2 nights in Mar 2022
Response from Banu Köse on 28 Apr 2022
Sayın Elif Hanım, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Paloma Pasha Resort otelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla, Banu KÖSE - Misafir Ilişkileri Müdürü

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Response from Banu Köse - Guest Relations Manager on 3 Feb 2022
Dear Daniel, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Pasha Resort. Sincerely, Banu KÖSE - Guest Relations Manager

10/10 Excellent

Elif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suana kadar iki defa konaklama sansimiz oldu. Ikisinde de oldukca guzel geçti. Esimde bende arkadasimizda cok memnum kaldı. Haftasonu kaçamağı icinde yazin uzun tatil icinde cok guzel bi hotel. Tavsiye ederim herkese. Biz bebegimizle gittik ve bir sikinti yaşamadık
Stayed 1 night in Oct 2019
Response from Banu BOZACI - Guest Relations Manager on 10 Jan 2020
Sayın Elif Hanım, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Paloma Pasha Resort otelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

andrea, Koln

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
great location and hotel, staff not worth of a 5 starts hotel. They messed up badly
Stayed 3 nights in Oct 2019
Response from Banu BOZACI on 5 Feb 2020
Dear Andrea, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Guest Relations Manager

10/10 Excellent

pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Banu BOZACI on 13 Jun 2019
Sayın Pınar Hanım, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Paloma Pasha Resort otelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla, Banu BOZACI - Guest Relations Manager