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Overview of Hotel Zihua Caracol

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Guest reviews

3.6 / 5Good
169 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationLa Madera Beach2 min walk
Popular LocationMunicipal Market11 min walk
Popular LocationFisherman's Walk13 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)17 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Zihuatanejo

Located in Zihuatanejo's Playa la Madera neighbourhood, Hotel Zihua Caracol is in the city centre and near the beach. The area's natural beauty can be seen at La Ropa Beach and Zihuatanejo Bay. Magic World Aquapark and Delfiniti are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.

Visit our Zihuatanejo travel guide
Map
Popular Location

What's nearby

  • La Madera Beach - 2 min walk
  • La Ropa Beach - 7 min walk
  • Municipal Market - 11 min walk
  • Fisherman's Walk - 13 min walk
  • Archaeological Museum of the Great Coast - 15 min walk

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 17 min drive

Restaurants

  • Restaurante Los Caracoles — 1 min walk
  • Terraza Burgados Grill — 1 min walk

About this property

Hotel Zihua Caracol

Zihuatanejo hotel in Playa la Madera, walk to La Ropa Beach
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a business centre and conference space. All rooms are individually furnished and offer room service and safes. Guests will also find TVs.
Hotel Zihua Caracol offers 30 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and blackout curtains. Each accommodation is individually furnished. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily 8:00 AM–noon: MXN 118 for adults and MXN 79 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Outdoor pool

Family friendly

Cots/infant beds (surcharge)
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Linens
Rollaway/extra beds (surcharge)

Bathroom

Towels

Entertainment

TV

More

Access via exterior corridors
Individually furnished
Iron/ironing board (on request)
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM and 10 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

This property is closed from 3 April 2020 to 31 May 2020 (dates subject to change).

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MXN 88.
Cots (infant beds) are available for MXN 50

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MXN 118 for adults and MXN 79 for children (approximately)
  • Late check-out fee: MXN 250 (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol
Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel
Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel Zihuatanejo

Guest reviews

5 - Excellent
33
4 - Good
67
3 - Okay
41
2 - Mediocre
20
1 - Poor
8
3.8
Cleanliness
4.0
Service and Staff
3.7
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

3/5

    Property was decent. According to Expedia, the room was supposed to have a private balcony but it was a shared terrace, no smoking allowed. Free breakfast was convenient.

    Stayed 2 nights in Mar 2019

    1/5

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2019

      2/5

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Mar 2019

        2/5

          This traveller didn’t leave comments with their review
          Stayed 2 nights in Mar 2019