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Reviews of Taxim Express

Taxim Express
Inonu Mh. Cumhuriyet Cd. No 135, Istanbul, Istanbul

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 65 reviews" "
Rating 8 - Good. 20 out of 65 reviews" "
Rating 6 - Okay. 16 out of 65 reviews" "
Rating 4 - Poor. 6 out of 65 reviews" "
Rating 2 - Terrible. 8 out of 65 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ketevan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The service staff is very warm, attentive, friendly. There is cleanliness and all conditions to relax and concentrate on your business. Thank you very much for this wonderful hotel, I will definitely come back!
Stayed 5 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing from the first minute it was a grief. The front desk was very mean. I have videos of his ugly behavior . I showed him Expedia confirmation number but he was screaming and saying that we don't work with Expedia for two years , I asked to talk to the management and when he called his manager his manager was also ugly and I could hear him on the phone screaming so he did not want to talk to me and hang up on the front desk guy. I asked them to give letter sating that they don't work with Expedia so I can get my money back but they refused. The only option was either I leave to find another hotel or I pay cash because they refused to take credit card. Since I was tiered and not familiar with area I had to pay cash and I had a receipt with video showing that I got charged twice , one by Expedia and another by the hotel. The room was not the room that I was chosen when I reserved instead they gave me a room with two twin bed! Bathroom was dirty. Breakfast was horrible and treatment were very very unprofessional by the service staff where there was only two. I did not eat because I could not trust that the food from it is look seems stored somewhere in the heat for days! Security zero. Anyone can come into the hotel without anyone asking question. I was very worried for may money where I had to carry what I had everywhere I go during these two unpleasant days that I stayed there. Expedia should not have listed this hotel . I called Expedia and selected option callback but!
Stayed 2 nights in Jun 2021

10/10 Excellent

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from FOM on 7 Mar 2020
Merhaba Mustafa Bey, Öncelikle Taxim Express Hotel'i tercih ettiğiniz için teşekkür ederiz. Konaklamanızın güzel geçtiğini öğrenmek bizleri son derece memnun etmiştir. Bir sonraki konaklamanızda da sizleri otelimizde ağırlamaktan memnuniyet duyarız. Saygılarımızla,

8/10 Good

Melhem Sons Company

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from FOM on 2 Mar 2020
Dear Melhem Sons Company, Thank you for great rating. Best Regards,

8/10 Good

Hiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy ,the room was very clean and comfort
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Dear Our Guest Hiwa, Thank you for your nice comments. Best Regards,

6/10 Okay

Nasser

Stayed 2 nights in Jan 2020

8/10 Good

Muhammad

Travelled with group
Stayed 2 nights in Jan 2020
Response from SERKAN HAYTA on 23 Jan 2020
Dear Our guest , Thank you so much about your best point for Taxim Express Hotel , Hope to see you again your next reservation , Best Wishes , Serkan HAYTA

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019
Response from Serkan HAYTA on 19 Jun 2019
Dear Sir / Madam , Thank you very much about your point for Taxim Express Hotel , We are waitting about comment also. Hope to see you again , Kind Regards ,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WE DID NOT ENJOY OUR TIME AT ALL. We changed the room several times, the carpets were very dirty and the toilet was not clean. In another room the aircondition was not working and it had an awful smell because of smoking. The Deluxe room is not worth the money. It was not even clean. The staff was very rude to me and my wife, we were shouted at and laughed at because our complaints. The breakfast was OK, nothing to complain about. The Manager of the Hotel is kind too. He takes your complaining serious and give you a new room. In Front of him the staff is kind without hin very rude. The time in the hotel was awful and I can not recommend it at all!
Stayed 2 nights in May 2019
Response from Front Office Manager on 7 Jun 2019
Dear Sir/ Madam , Thank you very much about your comment for Taxim Express Hotel . l think your family total rooms 3 - 4 all team was help your all of thinks , For rooms minumum 2 times was change and We give a to you free up greate high floor room classman and catogory For eat We give extra services free of charge too. For Staff , Your family ask to front office team a day minumum 20 questions but they want to help all think and they give all questions answer too. ( The other guest was wait finish to your all question many time , front of the desk ) Just We do not accept one request from your family '' You want to back your money for deluxe Catogory Room '' than you want to stay standart catogory room. We said sorry about it. Cos this request is should be before your arrival time ( you can check your reservation modification and cancellation policy ) Finally We are so sorry cos you do not happy after leave to our hotel , Hope to see you again , your next trip in istanbul will be great for your family too. Best Wishes , Serkan HAYTA

8/10 Good

ChrisPett, Bodrum

Business traveller
Liked: Cleanliness, staff & service
Clean comfortable bed and excellent shower. Good breakfast too. WiFi quite slow.
Stayed 1 night in May 2019
Response from Serkan Hayta on 16 May 2019
Dear Chris Pett , Thank you very much for your great comment for Taxim Express Hotel. We will try to best for all guest , Hope to see you again in our Hotel

6/10 Okay

Rashid

Travelled with family
Disliked: Staff & service
I didn’t like the treatment of the stuff at the restaurant, some of the stuff are rude
Stayed 1 night in Apr 2019
Response from FOM on 11 May 2019
Dear Mr.Rashid, First of all thank you for staying with us. We improve ourself everytime. Best Regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The hotel is very conveniently located, has good comfortable beds and shower. There is also a good breakfast available.
Stayed 1 night in Mar 2019
Response from Serkan HAYTA on 1 Apr 2019
Dear Our Guest , Thank you very much about your great comment for Taxim Express Hotel. Hope to see you again , Best Regards ,

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Dec 2018
Response from Serkan HAYTA on 9 Jan 2019
Dear Our Guest , Thank you very much about your feedbackpoint for our hotel, Hope to see you next time again , Best Regards ,

8/10 Good

Chris, Bodrum, Turkey

Liked: Cleanliness, staff & service, room comfort
The hotel is good value and quite near to Taksim, Istikal St. etc. Staff were very polite and friendly and the room comfortable and clean. I will use again when I visit Istanbu.
Stayed 1 night in Oct 2018
Response from Serkan Hayta on 26 Nov 2018
Dear Our Guest Chris , Thank you very much for your comment about our hotel , The our hotel location walking arount 10-15 minutes for Taksim Istiklal St. , Shooping area and the others , Hope to see you again in Istanbul your second house Taksim Express Hotel. Best Regards , Serkan Hayta Supervisor

6/10 Okay

Lewend

Disliked: Staff & service
Stayed 7 nights in Oct 2018
Response from Serkan HAYTA on 26 Nov 2018
Dear Our Guest Lewnd , Your feedback point made me extremly no so happy. I really appreciate your feedback point because it will help us to take our service to the next level and improve our Hotel in the best way. We are known by our great location and seeing that the guests express their admiration very often, is such an amazing impact on our improvements as a hotel. We are very excited to have you here again. Best Regards ,

6/10 Okay

MS, Finland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One star too many
An OK hotel if you are just looking for a place to stay for a night or two. If you are looking for an extaordinary stay this is not the place for you. Good location just some 5 minutes walk from the Havabus (airport bus shuttle) end station. Walls in the room would need to be painted and there were some spider nets in the corners. The bathroom was newely renovated and in very good condition. The staff were patient and friendly when I had some trouble to pay because my creditcard didn't work.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel the only problem is the inernet connection
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to transport, clean, friendly staff and safe.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall experience was positive. The hotel staff were friendly and recommended places for us to go. They were helpful in calling for a taxi and communicating with the taxi driver on our behalf. They only issue I had was noisy guests some times.

2/10 Terrible

Djordje

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Kemal, Hamburg

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Genel yorum (konum, temizlik vs.)
Konum iyi, ama malesef temizlik vasat değil vasat ötesi, bir önceki müşterinin kıllarını duvar, duşta ve yerde görmek çok hoş değil. Yarıdan az kalan ve yedeği çoktan biten tuvalet kağıdını oda görevlisi neden değiştirmez. Alez de kurumuş kan lekesi var, beyaz çarşaf altından gözüküyor. Bir Alez kaç paraki aylarca öyle kullanılsın. Manzaralı odaların manzarası iyi. Ulaşım rahat, dikkat ederlerse temizliğe gerisi güzel olur.
Stayed 2 nights in Jan 2020
Response from SERKAN HAYTA on 23 Jan 2020
Değerli Misafirimiz , Öncelikle mühim değerlendirmeleriniz için çok teşekkür eder , yapılan değerli yorumlarınız bizim için çok önemlidir. Temizlik konusunda daha dikkatli olacağımızdan emin olabilirsin , konu ile ilgili ayriyetten özür dileriz. Expedia ve Hotels.com da yapılan economik oda reservasyonlarımızda ücretsiz olarak misafirlerimizin deluxe odadan ( deniz manzaralı ) yardımcı olmaktayız. Bir sonraki konaklamanızda sizlere daha iyi hizmet verme arzusundayız. Saygılarımla , Serkan HAYTA

8/10 Good

Alaeddine

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from SERKAN HAYTA on 23 Jan 2020
Dear Our guest , Thank you so much about your best point for Taxim Express Hotel , Hope to see you again your next reservation , Best Wishes , Serkan HAYTA

2/10 Terrible

HESSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
تجربة تعيسة
تجربة سيئة و رائحة الغرفة كريهة و الفندق مظلم و الخدمة صفر و الغرفة لاتنظف كل يوم و حتى كلينكس لايوجد
Stayed 7 nights in Dec 2019
Response from SERKAN HAYTA on 23 Jan 2020
Dear,our guest Hessa , Thank you very much for your comment for Taxim Express Hotel , We will try to best for your second stay by our hotel , I hope you will be happy next time with us. Best Regards , Serkan HAYTA

2/10 Terrible

saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
أسوء فندق مر علي
الفندق جدًا شيء من حيث النظافة والموظفين غير ودودون وإزعاج ولايصلح للعوائل يعني المستوي صفر
Stayed 7 nights in Dec 2019
Response from SERKAN HAYTA on 23 Jan 2020
Dear,our guest Saad , Thank you very much for your comment for Taxim Express Hotel , We will try to best for your second stay by our hotel , I hope you will be happy next time with us. Best Regards , Serkan HAYTA

6/10 Okay

Hamad

Disliked: Cleanliness, staff & service, property conditions & facilities
فندق تقسيم اكسبرس :(
الفندق سيئ من كل النواحي من ناحيه النظافه و الخدمه و الاستقبال لا انصح به
Stayed 7 nights in Dec 2019
Response from SERKAN HAYTA on 23 Jan 2020
Dear Our guest , Thank you so much about your comment for Taxim Express Hotel , Hope to see you again your next reservation , Best Wishes , Serkan HAYTA

6/10 Okay

Berkman Selçuk

Stayed 1 night in Dec 2019
Response from SERKAN HAYTA on 23 Jan 2020
Sayın Berkman Selcuk , Otelimiz için yapmış olduğunuz puanlamanız için teşekkür ederiz. Bir sonraki konaklamanızda sizleri tekrar aramızda görmek isteriz. Saygılarımla , Serkan HAYTA

2/10 Terrible

Wahid

Disliked: Staff & service, property conditions & facilities, room comfort
Hotal 000000
Hotal rien a voir sur tout la linge sur tout le service et petit-déjeuner
Stayed 3 nights in Dec 2019
Response from Serkan HAYTA on 10 Dec 2019
Dear Our Guest Wahid , Thank you so much for your comment for Taxim Express Hotel , We are sorry about your information for our breakfast , In our breakfast there are 55 kind of the opion for all the guest, I hope you will like to next time our services , Best Regards ,

8/10 Good

Selim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Orta altı
Girişde yukarı katlarda yeriniz varsa yardımcı olmanızı rica ediyorum dedim ve inadına en alt kattan oda ayarladılar. Otel lokasyonu iyi. Kahvaltı fiyata göre gayet iyi. Temizlik banyo ve wc için iyi fakat oda için önceki müşterilerden kalan izleri görecek kadar kötüydü. Televizyon keyfi yapmak isteyenler içinde karıncalı izlemeyi sevenler tercih edebilir :)
Stayed 1 night in Nov 2019
Response from Serkan HAYTA on 27 Nov 2019
Sayın Selim Bey , Öncelikle otelimiz için göndermiş olduğunuz değerli yorumunuz için teşekkür ederiz. Müsaitlik doğrultusunda misafirlerin istelerinde karşılama uğraşındayız. Kanal yayınlarında yardımcı olabilmek için teknik servis hizmetlerimiz 24 saat tüm misafirlerimizdedir. Bir sonraki konaklamanızda tekrar Taxim Express Hotel 'i seçmeniz dileğiyle, Saygılarımla ; Serkan HAYTA Ön Büro Müdürü

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from FOM on 21 Nov 2019
Dear Our Guest, Thank you for your rating. Best Regards,

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler
Stayed 2 nights in Oct 2019
Response from FOM on 23 Nov 2019
Dear Mr.Ali, Thank you for your good rating. Best Regards,

10/10 Excellent

GULNARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from FOM on 15 Jul 2019
Sn.Gülnara Hanım, Puanlamanız için teşekkür ederiz. Sizleri her zaman Taxim Express Hotel'de ağırlamaktan mutluluk duyarız. Saygılarımızla,

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No 16 tryp
ممتاز
Stayed 1 night in Mar 2019
Response from FOM on 18 Mar 2019
Dear Mr.Saleh, Thank you for your comment. Best Regards,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sehr dreckig gewesen Unter den Betten Müll Tische und Fernseher sehr viel Staub Kühlschrank war verdreckt innen Teppich überall Flecken
Stayed 5 nights in Feb 2019
Response from Serkan HAYTA on 15 Mar 2019
Dear Our Guest , Thank you very much about your comment for our hotel , We are very sorry about this problem for your room clean , Before the leave to hotel when you contact to front desk staff , we can change to your room or we can do clean for all off them. Hope to see you again next trip will be better than before. Best Regards ,

8/10 Good

Verified traveller

Travelled with family, Business traveller
breakfast time start a little late for the guest who has to leave for Airport earlier.
Stayed 3 nights in Feb 2019
Response from FOM on 2 Mar 2019
Dear Our Guest, Thanks for your comment. Best Regards,

8/10 Good

ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı içerik olarak zayıftı
Stayed 3 nights in Feb 2019
Response from FOM on 27 Feb 2019
Saygıdeğer Misafirimiz Ahmet Bey, Sizlerin değerli yorumları ile kendimizi her zaman geliştirmek için çalışıyoruz. Yorumunuz için teşekkür ederiz. Saygılarımızla,

6/10 Okay

Ayse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
İyi
İyi bir karşılama yaşadık ancak temizlik sorunu var
Stayed 2 nights in Feb 2019
Response from FOM on 23 Feb 2019
Merhaba Ayse Hanım, Öncelikle otelimizde konakladığınız ve değerli yorumunuz için teşekkür ederiz. Her konuda kendimizi geliştirmeye özen gösteriyoruz. Bu konuda da gerekli özeni göstereceğimizden şüpheniz olmasın. Bir daha ki konaklamanızda sizleri tekrar Taxim Express Hotel'de görmek dileğiyle. Saygılarımızla,

10/10 Excellent

El-aich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد جدا
الفندق جيد جدا ومناسب للعوائل
Stayed 7 nights in Jan 2019
Response from FOM on 17 Jan 2019
Dear El Aich, Thank you very much for your comments and rating. Hope to see you in Taxim Express Hotel again. Best Regards, Hotel Management

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it too much staff were amazing and reception team are very good the location is excellent and close to every thing price is very good with its service and location I will book it again
Stayed 5 nights in Dec 2018
Response from FOM on 3 Jan 2019
Our Dearest Guest Khaled, First of all thank you for your great review. Hope to see you again in Taxim Express Hotel. Best Regards, Hotel Management

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
Stayed 2 nights in Dec 2018
Response from FOM on 31 Dec 2018
Dear Mr. Saleh, Thank you for your comment. Best Regards,

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018
Response from FOM on 8 Dec 2018
Dear Our Guest, Thank you for your rating. Best Regards, Hotel Management

10/10 Excellent

Aydanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Serkan HAYTA on 28 Nov 2018
Sayın Aydanur Hn , Öncelikle otelimizi tercihe ettiğiniz için teşekkür ederiz. Otelimize ayriyetten zaman ayırıp değerlendirme puanı verdiğiniz için minnettarız. Bir sonraki konaklamanızda sizi tekrar aramızda görmek dileklerimizle.. Saygılarımla ,

10/10 Excellent

Ilhami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
War wunderschön
Stayed 3 nights in Nov 2018
Response from FOM on 26 Nov 2018
Dear Mr.Ilhami, Thank you for your superb comment and rate. Best Regards, Hotel Management

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter!!!
Le personnel de cet hotel très arnaqueurs, le petit déjeuner est juste mangeable... a ne pas conseiller!!
Stayed 4 nights in Oct 2018
Response from Serkan HAYTA on 26 Nov 2018
Dear Our Guest , Thank you very much for taking your precious time to give us your valuable review . I am sure that my staff really enjoyed serving to all your needs as much as you enjoyed your stay at Taksim Express Hotel Istanbul. My hotel staff is one of the best with their warmth and welcoming spirit and it is a pleasure to learn that you felt so well taken care of during your stay with us. I really appreciate your feedback, For breakfast we try to best all time for all guest , We are looking forward to welcoming you back. Kind Regards ,

4/10 Poor

Gaffari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Serkan HAYTA on 26 Nov 2018
Dear Our Guest Gaffari , We would like to thank you for taking your time to write this feedback point. When you write to some detais for hotel information service , breakfast , location and the other will be better cos your feedback very important about hotel and the other custemurs. Hope to see you again our hotel next time. Best Wishes ,

8/10 Good

Nurseyma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu cok iyi
Otelin konumu ve ulaşımı mükemmele yakın. Özellikle fiyat performans oranı cok yüksek. Kahvaltısı ideal check saatinde oldukça yardımcı oluyorlar. Sadece otelin bulgular kısmında otoparkı oldugu yazmasına rağmen otoparkın olmadığını bu durumu hotels.com a bildirdiklerini ama daha duzeltilmedigini söylediler. Onun dışında sorunsuz kafanız rahat konaklayabileceginiz bir yer.
Stayed 2 nights in Jul 2018

4/10 Poor

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel, sucio, ruidoso y mal servicio
Pésimo hotel. Sucio, ruidoso, desaseado. EL wifi no funciona bien. Baños siempre sucios. Toallas en pésimo estado y machadas.
Stayed 6 nights in May 2018

6/10 Okay

saltuk

Liked: Staff & service
Kalınabilir
Otel genel olatak temiz.Havlular çok eski ve kirli idi. Kahvaltıda garsonların çok gürültülü bir şekilde tabak ve bardakları taşıması rahatsız edici idi.

10/10 Excellent

cenk

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Aydanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort