Ratings based on 54 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Location. Excellent Value. Excellent Sta

Posted 06-May-2017
I stayed a week and would gladly book again Hotel Sarnic. Most of the sights in an easy walking distance. Breakfast buffe varied and well taken care of. Spotless clean. Staff always availaable and assist you with a smile. Fine view from the terrace of the Blue Mosque. Good restaurants around. The bed in my room one of the best I have slept in.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario (Canada)

Wonderful hotel, location couldn't be more perfect

Posted 23-Apr-2017
Pros: Great location!, clean, wonderful staff, complementary breakfasts
Cons: I know it's difficult to add lifts to old buildings; my parents managed 1 flight of stairs well enough. It's just something guests should be aware of.
Location: Walking distance to every! local attraction! Blue Mosque, Grand Bazaar, Aya Sophia, Spice Market, museums, cisterns, everything. It's wonderful.
Everything about our ten-day stay at this hotel was so lovely! Starting from the complementary pick-up from the airport (which was such a relief and comfort, and the driver - even though his English was pretty basic - was so warm and kind and helpful) to our check-in, the staff were all so polite and helpful at every step. It's easy for us, as tourists from Canada, to feel silly or ignorant but the local culture or history or food scene or how even just how to get about town - the concierge and staff made us feel at ease and even anticipated what we were trying to ask for or might like, on occasions. They offered options about which tours to take, which sights to visit (and in which order!), local restaurants to try, as well as fun commentary about local history and politics. I also loved that they would mail out postcards that we might want to send to family and friends. My father wanted to experience the local trains, so they gave detailed instructions on how to do this and which routes to take. They also advised us on what the going taxi rates were, so we wouldn't be taken advantage of. They were accommodating about their breakfast hours, and even with my elderly father - they were patient when explaining things (sometimes repeatedly) and that is something I appreciated very much. The hotel itself was clean (very important!) - no trace of mold or rot or moisture in unwanted places - and solidly built. The decor and ambiance of the dining hall was pretty nice, as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant experience

Posted 19-Apr-2017
Very good location close to the main tourist attractions,clean and cosy, nice and polite staff. I enjoyed my stay here and would definitely recommend it to my friends.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Very close to the tourist side

Posted 15-Apr-2017
Very kind staff,very clean room and great breakfast
5 out of 5
by Esther

Stay here

Posted 01-Feb-2017 on Hotels
Unfortunately the roof top terrace was closed during our visit but otherwise it was first-rate. The airport pick up was most welcome.
3 out of 5
by A verified traveller

Great location

Posted 20-Jan-2017
Pros: Nice room
Cons: Breakfast, no lift, and staff need to be more friendly and accomodating.
Location: Local attractions
Nice room, comfortable bed, good location. Breakfast disappointing well below what is offered at hotels of similar or less rating. Quality and variety of food was not very good. Hotel staff need to be more friendly and more professional. You are lucky if you can get a smile or greeting as you walk up and down stairs. The person in charge of the kitchen is quite abrupt with the young waiter being the most friendly. Urgent change of attitude of staff required.
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Excellent hotel

Posted 07-Dec-2016
Clean, close to the mosque and loads of food places. Free airport bus, just amazing. I will be back soon
Comment from Hotel Management
14-Dec-2016 by Islam Karimov, Hotel Management
Dear Sai, Thank you for staying with us and leaving your review about our Hotel. We glad to see that you have enjoyed your stay in our Hotel. We hope to see you again amond our guests. Best regards, Islam Karimov.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Dec-2016
Good location to all attractions. Enjoyed the breakfast ! Staff helpful with advise.
Comment from Hotel Management
05-Dec-2016 by Islam Karimov, Hotel Management
Dear Guest, Thank you for your kind review about our Hotel. We are very glad to know that you have enjoyed your stay in our Hotel. Hope to see you again on your next trip to Istanbul. Best regards, Islam Karimov.
4 out of 5
Recommended
for Couples
by A verified traveller from Jerusalem, Palestine

Very nice hotel 5 min. away from Sultanahmet

Posted 23-Nov-2016
Pros: Cleanliness, Breakfast and location
Cons: Nothing
Location: Close to the Grand Bazar, Sultanahment and Aya Sofia
We stayed at this hotel for four days in mid November 2016 for our anniversary. It is a very nice, clean hotel that offers good quality breakfast. The staff was very helpful and helped us in all our transit and answered our questions. The room are not big nor small they're decent size and clean. I would recommend it as it is only 5 minutes away from Sultanahmet, and around 8 minutes walk from the tram.
Comment from Hotel Management
25-Nov-2016 by Islam Karimov, Hotel Management
Dear Hiba, Thank you for your kind review about our Hotel. Its always nice to hear compliments from our guest regarding our Hotel. A special thank you that you have noted positivly our breakfast and location. We hope to see you again among our guests in our Hotel. Best regards, Islam Karimov.
5 out of 5
Recommended
for Everyone
by A verified traveller from KSA

Fantastic hotel, good service and nice location!

Posted 16-Nov-2016
Pros: Friendly staff, good service and nice location
Location: Few minutes walk to (10 mins) Blue Mosque and Hagia Sophia
I would like to thank Tarik the manager of Sarnic hotel for the warm accommodation provided to us. I had a wonderful stay at the hotel and it was one of the most comfortable times. I really appreciated the warmth and hospitality that I might not have expected from a hotel. The staff are friendly and helpful, and the beautiful accommodations give hotels a great name. Breakfast was plentiful and it is included in room rate at an affordable cost. Staff speaks English which was useful. Rooms were spacious, clean and very tastefully decorated. Also suggested good places to visit in the city and Tarik arranged all our tour itineraries for each day to make sure we enjoyed our stay in Turkey. A nice clean place to come back to at the end of a long day. Tarik I am so thankful for your kindness. Great job to all your hotel members for going and beyond customer service satisfaction. Fantastic hotel, good service and nice location! Also offers frees shuttle service to and from the airport.
Comment from Hotel Management
18-Nov-2016 by Islam Karimov, Hotel Management
Dear Yhonng, We thank you for your kind review about our hotel. We are also glad to hear that you were pleased with your visit to our hotel and our service. Special thanks that you have allocated positive our staff and location. Your feedback is very important to us because it lets us know that we are on the right way. We will be glad to see you again in our hotel. Best regards, Islam Karimov.