Ok, but not worth the high cost
I usually stay at another hotel when I visit Istanbul, but decided to try something new on this trip...and upon arrival, regretted my decision. Not only is it more expensive than my regular choice, but it offers much less. It is also situated in a less-than-savoury location. It is situated on a road that is noisy and full of hardware shops. The staff were generally rather unfriendly and not very helpful. And the breakfast, that was the bigger issue for me. No complimentary breakfast, instead, residents must pay 30 lira a day for the breakfast buffet, which is not that great and not worth the money. It's the first hotel I have ever stayed at that doesn't offer complimentary breakfast to residents, that's rather poor for the high cost.
The room was clean and presentable, but the hotel was rather lacking in amenities, with not even coffee/tea facilities in the room. In fact, the room itself was the only near-positive part of staying here, however, the thin walls mean that you can pretty much hear everything your neighbours are getting up to. The view was pretty ok though.
On my next Istanbul visit, I shall be returning to my usual choice which is cheaper, well kept, beautiful, and situated in a nice area and close to all the big sights...with an amazing complimentary breakfast. I wouldn't recommend the Golden City hotel to anyone. Stay in Sultanahmet, it's much more pleasant.
Comment from Hotel Management
17-Mar-2017 by Orçun Filiz, Hotel Management
it was a pleasure for us welcoming you in our hotel . We have received your feedback on Expedia.com today and we were really suprised ;
First of all we would like to express our appreciation for taking time to share your feedback about Istanbul Golden City Hotel.
Your insight is very much valuable by me and my team here at the hotel.
We are sorry to hear that your experience about our hotel did not meet your expectations İf you give us a chance to get from your side and we are eager to change your mindset to have a completely different experience .
But I would like to mention that you are only booking room only type reservations. and if you want to extra breakfast, you'll pay a fee of € 9 per person is stated in your booking
Also, because our hotel is at the heart of istanbul, it is very normal to have traffic during business hours during the week.
For this reason we can not agree with your negative comments
Excuse me , we will do our best and submit all our efforts to change your's mind as possitive . We sincerely invite you in our hotel and insist on welcoming you once again .
we hope that you will give us another chance for this time or in your next time , we promise to you a better experience with us in the fields which you have complained of.
Our aim is to make our guests stays unique and unforgettable with us.
So please do not hesitate to contact me next time you are in Istanbul and perhaps alter your perception.
We hope to see you again and welcome you back to Istanbul Golden City Hotel