Garden

Reviews of Hotel Buyuk Hamit

Hotel Buyuk Hamit
Genctürk Cad No. 72 74, Istanbul

Reviews

5.8
Rating 10 - Excellent. 6 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 8 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 14 out of 41 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Babak

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2022
Response from selin on 16 Jan 2023
Thank you for the rating. We would like to see you again in our hotel with its renovated version.

6/10 Okay

Nueda

Disliked: Amenities, property conditions & facilities
The hotel was going through renovations and was very loud. The lobby of the hotel had a very strong paint odour because it was being painted. The carpet of the rooms had holes and stains.
Response from selin on 16 Jan 2023
We apologize for the inconvenience caused by the renovation.We are renewing to serve you better. We would like to see you again in our hotel.

2/10 Terrible

Rebin

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shame hotel
Hotel buyuk hamit need renovation. The pictures in the website or hotels.com are misleading .the staff are friendly The bad part when they bring pest control to spray the room with guests in the rooms in rainy day.other guest you can hear them all the night.plus the prices in front desk less than booking online
Stayed 5 nights in Oct 2022
Response from selin on 8 Nov 2022
Our hotel has been renovated. carpets were removed and parquet was laid. We would like to welcome you again to serve you better.

2/10 Terrible

Tetiana

Stayed 1 night in Sep 2022

2/10 Terrible

Darwesh

Stayed 1 night in Jul 2022

8/10 Good

Yasir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good hotel very friendly staff and a great location you can get in Istanbul.
Stayed 10 nights in May 2022
Response from S on 21 Jun 2022
thank you :)

2/10 Terrible

Wissam

Stayed 2 nights in Nov 2021

10/10 Excellent

Mohammad

Stayed 4 nights in Oct 2021
Response from General manager on 4 Nov 2021
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2021
Response from gm on 23 Mar 2021
thanks

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel and best location and staff is friendly
Stayed 2 nights in Jan 2020

8/10 Good

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 7 nights in Nov 2019
Response from S on 8 Jul 2022
THANKS WE ARE WAITING AGAIN

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small and there is not view also it's dirty.
Stayed 3 nights in Oct 2019

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad hotel
The price online was good, so i reserved for 7 days and the surprise was when they show me the first room, ....i was shocked that the room is in the lobby level with window access to the heating main unit and the AC, i refuse this room , so the second room was in the first floor with view to the alley and was in very bad shape and no safe box in the room , i refused the second , the third room was also in the first floor with view to the main street but also in bad shape like no one do any maintenance for 20 years, most of the light are non functional the AC unit has a breaker on the wall only you can turn it on or off , water drip under the sink , the bathtub is very very old with a lot of crack in it and no curtain so the water will fill all the bath room floor, the window curtain are not a black out, we wake up from the first light , the lock of the room is like a closet lock , the furniture of the restaurent for the breakfast are not stable we verify the chair before we sit on it, coffee machine was not working most of the time, the breads was not precut, so peoples touch all the bread with their hand and cut it , unsanitary. When i confront the manager about the room condition , his answer was that i paid for an economy room and if i want to upgrade my room the different is 25 Euro per night, there was no different type of room at the hotel.com site and when i search it it show picture of a good room only, this in not an hotel of 4 stars , 1 stars is more then enough.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of thanks entire hotel team, they are very hard workers specially in morning break fast. Furniture at the breakfast environment needs to replaced as it required proper maintenance. Rest all ok about all services.
Stayed 12 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Raed

Liked: Property conditions & facilities, room comfort
Every thing is good only AC the show 18 on screen but the ply with it in men office it was between 24 to 25 but the breakfast and diner if good
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic staff, superb variety of food
Stayed 2 nights in Apr 2019

8/10 Good

Arif

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Erkan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten als 5-köpfige Familie das teuerste Zimmer genommen, weil wir ja logischerweise 5 Betten gebraucht haben, ABER das Beste kommt jetzt.. Erst an der Rezeption hieße es das unser Zimmer nicht im Hotel ist, sondern gegenüber vom dem Hotel. Also heißt wir waren NICHT im Hotel, sondern gegenüber vom Hotel in einem Apartment Zimmer, wo zum Hotel gehört ... war erstmal SCHOCKIERT, weil diese Information nicht mal ansatzweise in der Beschreibung stand. Na ja egal, das Apartment hatte einen Aufzug, schön und gut, aber wenn grade mal eine Person reinpasst, bringt mir der Aufzug auch nichts, Aufzug war auch teilweise defekt ... Unsere Koffern mussten wir bis zu vierten Stock (wende Treppe)teilweise hochschleppen. Weil nicht alles in den Aufzug gepasst hat, soviel zum ersten Tag ... Wir wollten nicht in dem Zimmer bleiben, weil wir nicht direkt im Hotel waren und hatten uns entschlossen mit der Person an der Rezeption zu reden, dass es so nicht geht dann hieß es das wir im Hotel zwei zimmern bekommen würden aber, was draufzahlen müssen, HÄÄ ich hab das teuerste Zimmer und soll noch für zwei kleine zimmern, was wir bekommen, hätten noch draufzahlen, dachte ich höre nicht richtig, es ging hin und her diskutierten aber konnten uns irgendwie nicht einigen und letztendlich entschloss ich mich mit meiner Familie in dem Zimmer zu bleiben und verbrachten unsere 9 tage in dem Zimmer wo aussah wie im Asylheim ... das Sofa war kaputt, der Boden war dreckig, nicht zu empfehlen und nie wi

2/10 Terrible

Mostafa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elendig 5personer lejlighed
Elendig. Toilet vasken er utæt, aircondition dropper, 50%af tiden uden vand, heller varmt vand. Vi var 5 voksende og der var kun 2 håndklæder, og fordi vi er 5 så har de givet os en lejlighed i en anden fremmede bygning , hvor vi skulle krydse en meget farlig trafik, hver morgen til morgen mad, ingen sikkerhed, Camera overvågning, ingen lobby, ingen kontakt med reception...
Stayed 3 nights in Sep 2022

2/10 Terrible

ahmed

Travelled with group
Liked: Cleanliness, room comfort
Badet er veldig smalt og det er ingen parkeringsplass
Stayed 6 nights in Mar 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotelroom wasn’t cleaned. The hotel was in bad and dangerous condition. The roof in the lobby fall down. cheap people try to cheat .not recmonded place
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 3 nights in May 2021
Response from gm on 7 Jun 2021
thanks

6/10 Okay

Ahmed Said

Travelled with family
Liked: Cleanliness
J'ai réservé une chambre de luxe non fumeur pour 3 personnes. A l'arrivée à l'hôtel la chambre se trouve à l'extérieur dans un bâtiment en face de l'hôtel. Toute les chambres disant de luxe qui mon proposés sentent la cigarette impossible d'accepter. Finalement j'ai payé une chambre simple de 3 lits pour une chambre de luxe. Je déconseille cet hôtel.
Stayed 7 nights in Sep 2020

8/10 Good

Ramzi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

10/10 Excellent

Ilkay

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Für den Preis eine gute Empfehlung !!!
Die Zimmer sind sauber, die Steckdose im Bad für den Fön hing runter, wurde aber sofort nach bekanntgabe repariert. Hier und dort gibs makel, hat mich persönlich nicht gestört. Der Service ist top haben alles über Telefon bekommen. Die anbindungen zur Tram waren sehr gut, sodass man überall hinkommt.
Stayed 3 nights in Feb 2020

2/10 Terrible

Fuat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü konaklama
İnternet çekmiyor .üşüdük klima çalışmıyor hasta olduk çok söyledik ısıma çalışmıyor diye ilgilenen yok durum çok kötü kimse tavsiye etmiyorum
Stayed 2 nights in Dec 2019
Response from BÜYÜK HAMİT HOTEL on 3 Jan 2020
Sayın misafirimiz, Konu ile ilgili misafir ilişkileri departmanımıza herhangi bir talep konaklama döneminde ulaşmamıştır. Karşılaşılacak teknik sorunlara karşın hotelimizde 7/24 ekip çalışmaktadır. Tüm misafirlerimiz ile misafir ilişkileri departmanı öncelikli olarak ilgilenmektedir. Büyük Hamit Hotel ailesi olarak sizleri daima ağırlamaktan ve taleplerinizi dinleyerek memnun ayrılmanızı sağlamaktan sorumluluk duyarız. Teşekkür eder, bizi tercih ettiğiniz için teşekkür ederiz.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
샤워시설은 엉망이고 욕조는 차라리 없는게 나을듯.. 샤워커튼이 없어서 물이 흘러 넘침. 내부 인테리어 모두 교체해야 할 정도로 낡았다.
Stayed 1 night in Oct 2019

8/10 Good

Abed elrahman

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019
Response from S on 8 Jul 2022
WE ARE WAITING AGAIN

6/10 Okay

Benmicia

Travelled with family
Stayed 1 night in Sep 2019

8/10 Good

Sayoa

Travelled with family
Liked: Staff & service, room comfort
Hotel con personal muy amable.
Es un hotel turco, demasiado recargado para los tiempos actuales, pero hotel. Los recepcionistas son muy simpaticos y amables, y nos ayudaron en todo lo que necesitamos. Tienen desayuno que no pudimos probar porque nuestro avion salia antes, a pesar de que incluso nos dieron la opcion de abrirnoslo una hora antes de ma habitual. Cerca de la mezquita de Suleiman.
Stayed 1 night in Sep 2019

6/10 Okay

Öner

Disliked: Property conditions & facilities, room comfort
Mann kann hingehen
Allgemein war gut nur die badezimmer m müssen dringend renoviert werden .
Stayed 5 nights in Sep 2019

2/10 Terrible

RAED

Disliked: Cleanliness, staff & service, property conditions & facilities
סיוט לילה במלון
לא יודיע אם כי ההזמנה נעשתה דרך האתר אז קבלנו חדר מגעיל במובן המלה עד כדי כך שבבוקר לא עשיתי מקלחת שאני רגיל לעשות כל בוקר ועשיתי זאת במלון אחר שעברתי אליו
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Ümit

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

6/10 Okay

Alexei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Response from gm on 29 Apr 2018
thanks

10/10 Excellent

YÜCEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ise ve yatak yorgan banyo ve haçlılar sahada hijyen ve temiz olmalı.
Response from gm on 27 Apr 2018
teşekkürler

10/10 Excellent

Rovsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort