Silahsor Cad. No: 42 Bomonti Sisli, Istanbul, Istanbul
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
we pay lots of money for this hotel and they are still charging parking fee from guests. when we checking out at hotel, i spoke with the receptionist guy about it. they can not handle it and management can not find a solutions for that. you are really crazy and big robber.
samet
Stayed 3 nights in Apr 2024
Response from Rainer Gieringer General Manager on 16 Apr 2024
Dear samet,Thank you for taking the time to share your feedback regarding the parking situation at our hotel. We truly value your opinion and apologize for any inconvenience you experienced.We understand your frustration regarding the parking fees, and we want to clarify that the reason for the charges is due to the parking facility being managed by a separate company, not directly affiliated with the hotel. While we strive to provide the best possible experience for our guests, certain amenities, such as parking, are operated independently.However, we appreciate your input and will certainly take it into consideration as we continue to improve our services. If there's anything else we can assist you with during your stay, please don't hesitate to reach out to our team.Thank you again for choosing to stay with us.Warm regards,
Love this property. For sure will be staying there again
Yasir
Stayed 2 nights in Mar 2024
Response from Rainer Gieringer General Manager on 11 Apr 2024
Dear Yasir,Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Bomonti Hotel and Conference Center.I truly hope to be able to welcome you back to the Hilton Istanbul Bomonti in not too distant future.Sincerely,
enjoyed our stay, highly recommend to those who use cars. Area around hotel is under construction and there is a long walk to the underground station.
Shahida
Stayed 4 nights in Mar 2024
Response from Rainer Gieringer General Manager on 5 Apr 2024
Dear Shahida,Thank you very much for taking the time to share your experiences with us following your recent stay at Hilton Istanbul Bomonti Hotel and Conference Center.I truly hope to be able to welcome you back to the Hilton Istanbul Bomonti in not too distant future.Sincerely,
Beautiful hotel and very professional and nice staff
Harshehnaz
Stayed 5 nights in Mar 2024
Response from Rainer Gieringer General Manager on 5 Apr 2024
Dear Harshehnaz,Thank you for your positive review. Your feedback is most rewarding and motivation for our Team.I truly hope to be able to welcome you back to the Hilton Istanbul Bomonti in not too distant future.Sincerely,
I mistly liked the nice welcoming from the employees
Majdi
Stayed 2 nights in Mar 2024
Response from Front Office Team on 23 Mar 2024
Dear Majdi, Thank you for your positive review. Your feedback on our customer service is most rewarding and motivation for our Team.I truly hope to be able to welcome you back to the Hilton Istanbul Bomonti in not too distant future.Best regards,
8/10 Good
Fawzi
4 Mar 2024
Fawzi
Stayed 7 nights in Feb 2024
Response from Rainer Gieringer General Manager on 24 Mar 2024
Dear Fawzi,Thank you for rating us with 4 points.I truly hope to be able to welcome you back to the Hilton Istanbul Bomonti in not too distant future.Sincerely,Rainer GieringerGeneral Manager
The stay was lovely. The staff was nice, spacious room and breakfast with nice variety.
Elena-Laura
Stayed 4 nights in Feb 2024
Response from Rainer Gieringer General Manager on 24 Feb 2024
Dear Elena-Laura,Thank you for your positive review. Your feedback is most rewarding and motivation for our Team.I truly hope to be able to welcome you back to the Hilton Istanbul Bomonti in not too distant future.Sincerely,Rainer GieringerGeneral Manager
6/10 Okay
jawad
Travelled with partner
17 Feb 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Service Not as expected for the value.
jawad
Stayed 2 nights in Feb 2024
Response from Rainer Gieringer - General Manager on 19 Feb 2024
Dear Jawad:I would like to thank you for your review in regard to your recent stay with us. Our commitment is to provide each and every guest with a memorable stay and always ready to go extra mile for our guests, so I was very disappointed to learn that we failed and allowed you to depart less than satisfied. If you are ever back in Istanbul, please feel free to contact us and we will do our best to reinstate your confidence in Hilton Bomonti. Thank you again for your visit and hope to welcome you back again soon.Sincerely,Rainer GieringerGeneral Manager
Best personalized service! Incredible location with a great SPA.
Nataliya
Stayed 6 nights in Feb 2024
Response from General Manager on 11 Feb 2024
Dear Guest, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer Gieringer
Overall all was great except the roads are narrow and the surrounding was not that nice!
Sophia
Stayed 2 nights in Jan 2024
Response from Rainer Gieringer - General Manager on 1 Feb 2024
Dear Sophia, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 22 Jan 2024
Dear Mehrnaz;I would like to thank you for your review in regard to your recent stay with us. Our commitment is to provide each and every guest with a memorable stay and always ready to go extra mile for our guests, so I was very disappointed to learn that we failed and allowed you to depart less than satisfied. If you are ever back in Istanbul, please feel free to contact us and we will do our best to reinstate your confidence in Hilton Istanbul Bomonti. Thank you again for your visit and hope to welcome you back again soon.Sincerely,Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 15 Jan 2024
Dear Charlie Z, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
Krasimira
13 Jan 2024
Krasimira
Stayed 1 night in Jan 2024
Response from Rainer Gieringer - General Manager on 15 Jan 2024
Dear Krasimira, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 9 Jan 2024
Dear Mohammad, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
8/10 Good
M.Cyrus
25 Dec 2023
M.Cyrus
Stayed 2 nights in Dec 2023
Response from Rainer Gieringer - General Manager on 15 Jan 2024
Dear M.Cyrus, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 19 Dec 2023
Dear Mehdi, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
mehdi, thornhill
15 Dec 2023
mehdi
Stayed 1 night in Dec 2023
Response from Rainer Gieringer - General Manager on 19 Dec 2023
Dear Mehdi,Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
Ali
13 Dec 2023
Ali
Stayed 2 nights in Dec 2023
Response from Rainer Gieringer - Genel Müdür on 19 Dec 2023
Sayın Ali,Güzel puanlamanız için çok teşekkür ederiz, otelimizden mutlu ayrılmanıza çok sevindik.En kısa zamanda tekrar görüşmek dileğiyle.Saygılarımla,Rainer GieringerGenel Müdür
8/10 Good
AMADOU CHAIKOU
10 Dec 2023
AMADOU CHAIKOU
Stayed 1 night in Dec 2023
Response from Rainer Gieringer - General Manager on 11 Dec 2023
Dear AMADOU CHAIKOU,I would like to thank you for your review in regard to your recent stay with us. Our commitment is to provide each and every guest with a memorable stay and always ready to go extra mile for our guests, so I was very disappointed to learn that we failed and allowed you to depart less than satisfied. If you are ever back in Istanbul, please feel free to contact us and we will do our best to reinstate your confidence in Hilton Bomonti. Thank you again for your visit and hope to welcome you back again soon.Sincerely,Rainer GieringerGeneral Manager
Hotel waa 5 star and amazing, beakfast was limited, but we had an executive room so had access to the lounge which was well worth it, But istanbul is a no go, too much traffic and i mean traffic, i would never go back, if it wasnt for the hotel the break away would of been a nightmare. Avoid istanbul complete chaos of a city
angela
Stayed 4 nights in Nov 2023
Response from Rainer Gieringer General Manager on 1 Dec 2023
Dear Angela,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.With kind regards,Rainer GieringerGeneral Manager
This Hilton Hotel is the best I have ever stayed at. Top notch service from everyone. The cleaning staff is exceptional. The breakfast presentation is wonderful. HUGE varieties of food, everything you can imagine. The front desk staff was very helpful even when I had lost my debit card and then needed to extend my stay. When I return I will not stay anywhere else.
Kevin
Stayed 5 nights in Nov 2023
Response from Rainer Gieringer General Manager on 1 Dec 2023
Dear Kevin,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.With kind regards,Rainer GieringerGeneral Manager
Response from Rainer Gieringer General Manager on 1 Dec 2023
Dear Moosa,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.With kind regards,Rainer GieringerGeneral Manager
10/10 Excellent
Madhi
22 Nov 2023
Liked: Cleanliness, staff & service
Madhi
Stayed 3 nights in Nov 2023
Response from Rainer Gieringer - General Manager on 27 Nov 2023
Dear Mahdi, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 13 Nov 2023
Dear Karim, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
Rasha
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
the hotel is really quite and clean we really enjoyed the staying there
Rasha
Stayed 4 nights in Nov 2023
Response from Rainer Gieringer - General Manager on 13 Nov 2023
Dear Rasha, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 7 Nov 2023
Dear Mehry, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 6 Nov 2023
Dear Renwar, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer General Manager on 4 Nov 2023
Dear ADESEWA, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated. We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center. With kind regards,
10/10 Excellent
Alexandre
27 Oct 2023
Alexandre
Stayed 1 night in Oct 2023
Response from Rainer Gieringer - General Manager on 17 Nov 2023
Dear Alexandre, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
4/10 Poor
khaled
23 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
khaled
Stayed 2 nights in Oct 2023
Response from Rainer Gieringer - General Manager on 23 Oct 2023
Dear Mr. Khaled, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
Oumar
16 Oct 2023
Oumar
Stayed 1 night in Oct 2023
Response from Rainer Gieringer - General Manager on 6 Nov 2023
Dear Oumar, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - Genel Müdür on 16 Oct 2023
Sayın Murat Bey,Güzel puanlamanız için çok teşekkür ederiz, otelimizden mutlu ayrılmanıza çok sevindik.En kısa zamanda tekrar görüşmek dileğiyle.Saygılarımla,Rainer GieringerGenel Müdür
10/10 Excellent
BABER
Business traveller
14 Oct 2023
Liked: Amenities
Good
BABER
Stayed 3 nights in Sep 2023
Response from Front Office on 14 Oct 2023
Dear BABER,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.Sincerely yours,
The room was very nice, the view awesome and the shower splendid. We got an upgrade but I am sorry it did not include the lounge.
Roseli
Stayed 7 nights in Oct 2023
Response from Front Office on 14 Oct 2023
Dear Roseli,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.Sincerely yours,
8/10 Good
Ahmed, Gurnee
Travelled with family, Travelled with family and small children
Nice hotel, arriving to the hotel is not. Convenient, we have to walk for long distance with luggage
Ahmed
Stayed 3 nights in Aug 2023
Response from Rainer Gieringer - General Manager on 11 Oct 2023
Dear Ahmed, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Beautiful facilities and attentive staff. Would love to come back.
Ezequiel
Stayed 1 night in Oct 2023
Response from Rainer Gieringer - General Manager on 9 Oct 2023
Dear Ezequiel, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
Monica
3 Oct 2023
Monica
Stayed 4 nights in Sep 2023
Response from Rainer Gieringer - General Manager on 25 Oct 2023
Dear Monica, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer, General Manager on 6 Oct 2023
Dear Cherihane, Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.With kind regards,
Response from Rainer Gieringer - General Manager on 4 Oct 2023
Dear Cherihane, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
We had family suit and rooms condition was perfect, but carpets need to cleaned up and vacuumed well, also I do not know if it is because of post pandemic or it is Turkey, compare to the price that we charged and a five stars hotel, the room service was poor.
Nima
Stayed 4 nights in Sep 2023
Response from Rainer Gieringer - General Manager on 27 Sept 2023
Dear Nima,Many thanks for your stay at the Hilton Bomonti and for taking the time to share your feedback.I was glad to hear you have enjoyed your overall stay with us. We have also taken good note of your constructive comments; this is much appreciated.I hope to be able to welcome you back soon.Best regards,Rainer GieringerGeneral Manager
We stayed in a suite for an extended period. The staff here is excellent especially housekeeping. Yasmin Guzel was our housekeeper and she was so outstanding helping in so many ways. Exemplary employees like her made our stay perfect.
Pamela
Stayed 1 night in Sep 2023
Response from Rainer Gieringer - General Manager on 25 Sept 2023
Dear Pamela, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
6/10 Okay
abdul hussain
22 Sept 2023
abdul hussain
Stayed 5 nights in Sep 2023
Response from Rainer Gieringer - General Manager on 25 Sept 2023
Dear abdul hussain,I would like to thank you for your review in regard to your recent stay with us. Our commitment is to provide each and every guest with a memorable stay and always ready to go extra mile for our guests, so I was very disappointed to learn that we failed and allowed you to depart less than satisfied. If you are ever back in Istanbul, please feel free to contact us and we will do our best to reinstate your confidence in Hilton Bomonti. Thank you again for your visit and hope to welcome you back again soon.Sincerely,Rainer GieringerGeneral Manager
10/10 Excellent
Charlton
19 Sept 2023
Charlton
Stayed 1 night in Sep 2023
Response from Rainer Gieringer - General Manager on 21 Sept 2023
Dear Charlton, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
8/10 Good
Peter
19 Sept 2023
Peter
Stayed 1 night in Sep 2023
Response from Rainer Gieringer - General Manager on 10 Oct 2023
Dear Peter, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
10/10 Excellent
Olga
18 Sept 2023
Olga
Stayed 1 night in Sep 2023
Response from Rainer Gieringer - General Manager on 21 Sept 2023
Dear Olga, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager
Dear Ahmad, Thank you for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.Sincerely yours,
the breakfast is second to none
the executive lounge dinner perfect
our third time staying here wonderful staff.
mete
Stayed 3 nights in Sep 2023
Response from Front Office Team on 16 Sept 2023
Dear mete,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.Sincerely yours,
10/10 Excellent
abdullah
15 Sept 2023
Liked: Amenities
all staff are so helpful . Easy to go to important sites in the city.
abdullah
Stayed 10 nights in Aug 2023
Response from Front Office Team on 16 Sept 2023
Dear Abdullah,Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Hilton Istanbul Bomonti.Sincerely yours,
Response from Rainer Gieringer - General Manager on 15 Sept 2023
Dear Arve, Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.With kind regards, Rainer GieringerGeneral Manager
Response from Rainer Gieringer - General Manager on 21 Sept 2023
Dear MAH, We were delighted to have you staying with us and I am very glad to see you enjoyed your stay at the Hilton Istanbul Bomonti.I look forward to welcoming you back again to our hotel soon.Kind regards, Rainer GieringerGeneral Manager