first of all, I had more option to take for hotel, but I chose forse hotel, because they had shuttle service from airport.so,I took that one because I didn't know any turkish language, I arrived to Istanbul, I didn't see any one to take me to the hotel, after one hour waiting, I found some one, who spoke English and Turkish. He called hotel, they said, they don't have that service. I had to pay $50.00 to some body who take me to hotel, I don;t know It was false advertising for hotel[...] ?any ways after that, in all 2 nights and one day I was over there, no body ever said welcome. They had very poor customer service, and there mean, I don't recommend forse hotel to any one. However, it had a comfortable bed.