The King Double Room with balcony was excellent and the bed was very comfortable.
However, I was very disappointed with the Breakfast service where I was ushered to a restaurant outside of the hotel on my first day and the breakfast was terrible at the restaurant. After that, I never used or ate the free breakfast for the rest of my stay.
Cleaning service was not terrible. Room was not cleaned properly.
The most disappointing and bad experienced I had was that my 200 Lira was missing from my wallet from my handbag which I had zipped closed and when I returned I noticed my handbag zip was opened including my wallet and found that my 200 lira was missing when the cleaner cleaned my room.
The first lady manager did not take any immediate action and was not helpful, she made me wait and did nothing. She took it so lightly as if it was not important.
However, when they sent another manager to handle my problem, he was very helpful and made an afford to resolve my problem. He had offered to compensate me by providing 1 night stay in replacement as a payment to the room on my next stay there as they could not compensate me in cash. He had also promised to provide me with free usage of their facilities in the building and promised a better services for me and to improve their services better.