Fitness facility

Reviews of Dosso Dossi Hotels & Spa Downtown

5 out of 5
Dosso Dossi Hotels & Spa Downtown
Vatan Caddesi No:46-48 Fatih, Istanbul, Istanbul

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 856 reviews" "
Rating 8 - Good. 235 out of 856 reviews" "
Rating 6 - Okay. 84 out of 856 reviews" "
Rating 4 - Poor. 39 out of 856 reviews" "
Rating 2 - Terrible. 47 out of 856 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

jane

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I checked out a day early, even though I had already paid. There was a threatening atmosphere around the hotel and lobby. The bed was terrible, I wouldn't have given the sheets or pillows to my dog. Tried to change them but not possible. Do not stay here.
Stayed 2 nights in Apr 2024
Response from Kader Erdoğan on 25 Apr 2024
Dear Guest,First and foremost we would like to thank you for choosing Dosso Dossi Hotels Spa Downtown for your stay. It is with great concern to note that you were not fully satisfied with the bed. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Kind Regards,Kader ErdoğanGuest Relations Department

8/10 Good

Farzin

Liked: Cleanliness, property conditions & facilities
It was a good hotel. But the fridges in some of the rooms don’t work
Stayed 3 nights in Apr 2024
Response from M. Yusuf Kanyılmaz on 21 Apr 2024
Dear Farzin,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards, M. Yusuf KanyılmazGuest Relations Department.

6/10 Okay

Kenza

Travelled with family
Disliked: Staff & service, property conditions & facilities
I was disappointed with the indoor pool and spa , actually I booked this hotel only because of my son (he likes to swim) but unfortunately we couldn’t use the pool at all . The pool is very very cold and the floor arround the pool is super slippery, my son and me we fall down on our back , even I could see other people falling down on their back . Iam so disappointed.
Stayed 10 nights in Apr 2024
Response from M. Yusuf Kanyılmaz on 19 Apr 2024
Dear Guest,We would like to thank you for taking the time to offer us your honest feedback. First of all, we would like to thank you for your positive comments about our our pool. We are concerned to note though that our pool didn't leave you completely satisfied. All comments have been passed to the relevant departments in order to ensure that we're able to deliver a 5-star guest experience. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.Kind Regards,M. Yusuf KanyılmazGuest Relations Department.

10/10 Excellent

Luay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 3 nights in Apr 2024
Response from Kader Erdoğan on 12 Apr 2024
Dear Luay,At Dosso Dossi Hotels Spa Downtown our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,Kader ErdoğanGuest Relations Department

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing I did not like was the pool temp. And the jacuzzi temperatures. Were way too cold.
Stayed 2 nights in Apr 2024
Response from Kader Erdoğan on 12 Apr 2024
Dear Luis,Many thanks for choosing to visit Dosso Dossi Hotels Spa Downtown. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,Kader ErdoğanGuest Relations Department

10/10 Excellent

Luay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2024
Response from Kader Erdoğan on 12 Apr 2024
Dear Luay,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Dosso Dossi Hotels Spa Downtown. Warm regards, Kader ErdoğanGuest Relations Department

10/10 Excellent

Carolina

Stayed 1 night in Mar 2024

10/10 Excellent

AHMAD ZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are very nice , thank you Yousef for getting the shoes, it was very nice of you guys Much appreciated. I want to thank the management for going the extra mile for making my daughter. Rooms are super clean, nice pool, etc great breakfast Hotel is about 15 minutes train ride, 10 minutes car about an hour walking distance to all attractions They have the same hotel in old city which much closer to all sites
Stayed 6 nights in Mar 2024
Response from M. Yusuf Kanyılmaz on 1 Apr 2024
Dear AHMAD ZIA,Thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are proud to know that you enjoyed our friendly staff, delightful breakfast and comfortable room. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.With Kind Regards,M. Yusuf KanyılmazGuest Relations Department.

4/10 Poor

Andy

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor customer service, noisy airconditing unit kept us up all night, noise from outside due to no sound proofing on the windows, booked a twin room with 2x double beds with city view and asked if they could be joined or they could change it to a single king size bed but upon arrival got checked into a different room (much smaller room) with one single double bed and a shocking view of the opposite building on the alley way which was littery 5 meters away. upon calling the staff at the front desk i was told that this is the room i had booked and they had sold out on the double rooms. once i requested to speak to the manager it was then that i was moved to a different room, still smaller than what i had booked with a queen size bed but the view was of the front road wich was better. room was very noisy from both outside noise and in-room services noise such as aircon and toilet flushing from other rooms. breakfast was decent but staff looked looked unhappy as they were constantly getting told off by the restaurant manager infront of the guests. Also couldnt use the pool or spa as they told us we need to have swimming caps (who packs swimming caps when they go to a hotel!) overall rating will be poor as we did not enjoy our stay at all from the start.
Stayed 3 nights in Mar 2024
Response from M. Yusuf Kanyılmaz on 30 Mar 2024
Dear Guest,Thank you for choosing to stay at Dosso Dossi Hotels Spa Downtown and for bringing your review to our attention. It is with great concern to note that your stay wasn't perfect due to the view and the bed. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.With Kind Regards,M. Yusuf KanyılmazGuest Relations Department

10/10 Excellent

matin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in Dosso Dossi hotels
Stayed 3 nights in Mar 2024
Response from M. Yusuf Kanyılmaz on 30 Mar 2024
Dear matin,Warm greetings from Dosso Dossi Hotels Spa Downtown.Thank you for your 5-star review on our hotel.Looking forward to welcoming you back at the hotel.With kind regards,M. Yusuf KanyılmazGuest Relations Department

10/10 Excellent

Zhixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to take the train or the bus to explore around.
Stayed 2 nights in Mar 2024
Response from Kader Erdoğan on 23 Mar 2024
Dear Zhixin, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at Dosso Dossi Hotels Spa Downtown will be a pleasant journey. Best regards,M. Yusuf KanyılmazGuest Relations Department

10/10 Excellent

Laurenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what i liked was the services from staff was top notch. they were always ready to help in anyway they can. the hotel was neat with daily cleaning. i liked the the jacuzzi/hot tub, the steam room and sauna. the only down side was the tv's in the rooms were not modern. but who goes on holiday to watch tv?
Stayed 4 nights in Mar 2024
Response from Kader Erdoğan on 19 Mar 2024
Dear Laurenda,Let us thank you for staying with us at Dosso Dossi Hotels Spa Downtown. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Istanbul.Kind regards,Kader ErdoğanGuest Relations Department

8/10 Good

shahla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was nice, the breakfast was great. The bathrooms were not of a 5 star hotel. They have not been cleaned properly so there was fungus in the shower screen. The shower screen door was not fitted well so the shower water came out every time and made a mess. Sink was blocked and we had to call service to fix it. The most negative for me was there are smart tvs in the rooms but can’t use them as they can’t connect to the internet’s. The most positive was the staff. They are friendly and very helpful. I will like to thank Mert in particular. Every staff member we came across spoke English and was very courteous. That makes your stay very pleasant. If we ever stay in Faith again we will stay here.
Stayed 6 nights in Feb 2024
Response from Kader Erdoğan on 19 Mar 2024
Dear shahla,Thank you very much for choosing Dosso Dossi Hotels Spa Downtown for your stay in Istanbul. Our team is very happy that you enjoyed your stay at Dosso Dossi Hotels Spa Downtown and that you enjoyed your stay. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.With Best Regards,Kader ErdoğanGuest Relations Department

6/10 Okay

Wail

Liked: Cleanliness, staff & service
Stayed 14 nights in Dec 2023
Response from Kader Erdoğan on 12 Mar 2024
Dear Wail,We appreciate that you have taken the time to write a review for Dosso Dossi Hotels Spa Downtown. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Kader ErdoğanGuest Relations Department

10/10 Excellent

Mayada

Stayed 3 nights in Feb 2024

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and very convenient location.
Stayed 7 nights in Feb 2024
Response from Kader Erdoğan on 24 Feb 2024
Dear Kamal,Let us thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with our location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Kader ErdoğanGuest Relations Department

10/10 Excellent

Muhammad Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Feb 2024
Response from Kader Erdoğan on 23 Feb 2024
Dear Muhammad Umar,Thank you very much for taking the time to rate Dosso Dossi Hotels Spa Downtown with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,Kader ErdoğanGuest Relations Department

10/10 Excellent

Nayyar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport was nearby, staff was very friendly and helpful, overall a very good experience! Food was very nice.
Stayed 7 nights in Feb 2024
Response from Kader Erdoğan on 23 Feb 2024
Dear Guest,Greetings from Dosso Dossi Hotels Spa Downtown. Thank you for your excellent review of our hotel. We are delighted to hear that you had a positive experience at Dosso Dossi Hotels Spa Downtown and that you enjoyed the taste & variety of our food and the experience. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.With Best Regards,Kader ErdoğanGuest Relations Department

4/10 Poor

dia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check in was an issue , even though I had my reservation # and the confirmation, they stated that my name was not on it , had to contact Expedia to fix that That staff was very rude and disrespectful and kept calling me lady not looking me in the eye A bother young female lady called Kader was very polite and kept apologizing
Stayed 4 nights in Feb 2024
Response from Kader Erdoğan on 19 Feb 2024
Dear Guest,Thank you for choosing to stay at Dosso Dossi Hotels Spa Downtown and for bringing your review to our attention. It is with great concern to note that you were not fully satisfied with our staff. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.Kind Regards,Kader ErdoğanGuest Relations Department

10/10 Excellent

Zafar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and professional hotel was great good location as metro station is a 4 min walk. Will use again
Stayed 6 nights in Feb 2024
Response from Kader Erdoğan on 15 Feb 2024
Dear Guest,Thank you very much for choosing Dosso Dossi Hotels Spa Downtown for your accommodation. Our team is happy to note that you enjoyed our professional staff and convenient location. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Dosso Dossi Hotels Spa Downtown.Best Regards,Kader ErdoğanGuest Relations Department

6/10 Okay

Shayer

Stayed 5 nights in Jan 2024

10/10 Excellent

Chehreh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with excellent staff and the breakfast was great.
Stayed 11 nights in Jan 2024
Response from Kader Erdoğan on 1 Feb 2024
Dear Chehreh,Thank you very much for choosing Dosso Dossi Hotels Spa Downtown for your stay in Istanbul. We are delighted to hear that you had a positive experience at Dosso Dossi Hotels Spa Downtown and that you enjoyed the variety of the breakfast and the attentiveness of our staff. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,Ömer ÇağlarGuest Relations Department

2/10 Terrible

Arshia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
At first glance the hotel seems very nice, warm and inviting. However, nothing works as it is supposed to. We had to change our room key 7 times in as many days because of a faulty door and battery issue. The mini fridge in the room did not work and the cleaning service was awful. The only saving grace for this hotel was the staff at the cafe.
Stayed 7 nights in Jan 2024
Response from ÖMER ÇAĞLAR on 26 Jan 2024
Dear Arshia,We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that your stay wasn't perfect due to our service. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.With Best Regards,Ömer ÇağlarGuest Relations Department

8/10 Good

Mohammad Taimoor Ali

Liked: Cleanliness, amenities
Good property with good location. A bit more consideration for the guest will truly mean hospitality. Breakfast finishes on dot 10:30. If guest are still sitting, they will start taking food away which I found strange.
Stayed 2 nights in Jan 2024
Response from ÖMER ÇAĞLAR on 25 Jan 2024
Dear Mohammad,Thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are delighted to hear that you had a positive experience at Dosso Dossi Hotels Spa Downtown and that our convenient location allowed you to move around. We would love to welcome you back in the nearest future.Kind Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from ÖMER ÇAĞLAR on 15 Jan 2024
Dear Mohammad,We appreciate the great rating you have posted and look forward to welcoming you back at Dosso Dossi Hotels Spa Downtown in the near future.With best regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Sultan Ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible location to go around Istanbul
Stayed 4 nights in Jan 2024
Response from ÖMER ÇAĞLAR on 13 Jan 2024
Dear Sultan Ahmed,Let us thank you for choosing Dosso Dossi Hotels Spa Downtown for your stay and we are glad we were able to meet your expectations. We are delighted to hear that you had a positive experience at Dosso Dossi Hotels Spa Downtown and that our convenient location allowed you to move around. We would love to have the chance to welcome you back in Istanbul for another stay.Best Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

AMADEO

Stayed 1 night in Jan 2024
Response from ÖMER ÇAĞLAR on 13 Jan 2024
Dear AMADEO,Thank you for taking the time to leave your feedback. It is gratifying to read that you enjoyed our location and that our staff is doing well. Your kind words have been shared with everyone here, we look forward to welcoming you back soon! Best regards, Ömer ÇağlarGuest Relations Department

10/10 Excellent

Oleg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very friendly and helpful staff.
Stayed 1 night in Dec 2023
Response from ÖMER ÇAĞLAR on 30 Dec 2023
Dear Oleg,Thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! Our team is happy to note that you enjoyed the delightful breakfast and friendly staff. We would love to welcome you back in the nearest future.Best Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Ranim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from ÖMER ÇAĞLAR on 22 Dec 2023
Dear Ranim,Thank you for your overall positive response. We are sharing your excitement and awaiting for you to welcome back at Dosso Dossi Hotels Spa Downtown. Best regards, Ömer ÇağlarGuest Relations Department

8/10 Good

besmellah

Liked: Amenities
Stayed 1 night in Dec 2023
Response from ÖMER ÇAĞLAR on 19 Dec 2023
Dear besmellah,Many thanks for choosing to visit Dosso Dossi Hotels Spa Downtown. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ÖMER ÇAĞLAR on 23 Dec 2023
Dear Andrew, Thank you very much for rating your stay in Dosso Dossi Hotels Spa Downtown. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. Our team is very happy that you enjoyed your stay at Dosso Dossi Hotels Spa Downtown and that you enjoyed our staff. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future. Kind Regards, Ömer Çağlar Guest Relations Department

8/10 Good

Ibrahim, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class service and hotel was very clean and safe. However you have to pay a deposit on arrival despite me paying for my stay in full.
Stayed 3 nights in Dec 2023
Response from ÖMER ÇAĞLAR on 15 Dec 2023
Dear Ibrahim,Greetings from Dosso Dossi Hotels Spa Downtown. Thank you for your excellent review of our hotel. We are pleased to note that you enjoyed the comforts of our hotel including our hotel and our service. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.With Kind Regards,Ömer ÇağlarGuest Relations Department

8/10 Good

Raed

Travelled with partner
Liked: Cleanliness, staff & service
Good location friendly staff 😜 Nice breakfast for guests. Some of the rooms need an upgrade.
Stayed 5 nights in Dec 2023
Response from ÖMER ÇAĞLAR on 7 Dec 2023
Dear Raed,Let us thank you for choosing Dosso Dossi Hotels Spa Downtown for your stay and we are glad we were able to meet your expectations. We are happy to know that you enjoyed the location, breakfast and staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Dosso Dossi Hotels Spa Downtown.With Best Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

anne

Liked: Cleanliness, staff & service
Gorgeous hotel with outstanding amenities
Stayed 1 night in Nov 2023
Response from ÖMER ÇAĞLAR on 6 Dec 2023
Dear Anne,Thank you for taking the time to share your recent experience in DOSSO DOSSİ HOTELS-DOWNTOWN İstanbul and giving us perfect feedbeck. We are expecting to welcome you back to our hotel next time you will travel to our area. please let us know if we can assit you for booking arrangment.Kind Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been for 3 nights at Dosso dossi The hotel has a very good location.We liked the room ,provided all facilities that you need for few day.The room get celaned every day.very happy😊
Stayed 3 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 8 Dec 2023
Dear Musa,Thank you for choosing to stay at the Dosso Dossi Hotels Spa Downtown. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad to receive your compliments about your room and our location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

seda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all amazing. Rooms are well maintained and clean. facilities are 1st class. Area is safe and easily accessible to train, trans and taxis. Shopping is in easy reach. Food is 1st class, room service is 24hr and staff are 1st class as well as service. I usually stay somewhere different each time i come to istanbul, but on my next visit, I will definitely stay here again.
Stayed 9 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 28 Nov 2023
Dear Seda,Let us thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are delighted to hear that our staff provided you with great service and that you enjoyed your room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Dosso Dossi Hotels Spa Downtown.Best Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at great location
Stayed 1 night in Nov 2023
Response from ÖMER ÇAĞLAR on 24 Nov 2023
Dear Guest,We are very happy you chose Dosso Dossi Hotels Spa Downtown for your stay in Istanbul. We are delighted to hear that you had a positive experience at Dosso Dossi Hotels Spa Downtown and that you enjoyed the accessibility of our location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 9 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 22 Nov 2023
Dear Mazen,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at Dosso Dossi Hotels Spa Downtown.Kind regards,Ömer ÇağlarGuest Relations Department

6/10 Okay

Mustafa

Travelled with family and small children
Liked: Cleanliness
Pros Very good location Cons Very dark. The hallway and rooms are equipped with motion sensors lighting. Very dark Charged extra for the kids
Stayed 2 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 19 Nov 2023
Dear Mustafa,We appreciate that you have taken the time to write a review for Dosso Dossi Hotels Spa Downtown. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Essayas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 15 Nov 2023
Dear Essayas,Many thanks for choosing to visit Dosso Dossi Hotels Spa Downtown. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,Ömer ÇağlarGuest Relations Department

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 14 Nov 2023
Dear Josh,Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Best regards, Ömer ÇağlarGuest Relations Department

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was impecable and it had very modern lobby decorations.
Stayed 3 nights in Nov 2023
Response from ÖMER ÇAĞLAR on 12 Nov 2023
Dear Martha, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards, Ömer ÇağlarGuest Relations Department

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but a little old fashioned
We spent two nights in the Dosso Dossi Downtown and spa hotel at the end of an 8 week trip. This was our 16 th hotel that trip. Location was okay, about a half hour walk to the Grand Bazaar. There's a metro station nearby too. Some excellent art works in the foyer. Room and bathroom a good size. Comfortable and clean. Overall we enjoyed our stay. One thing we were really disappointed with was the policy of expecting everyone to wear a swim cap in the pool. We didn't have any, have never worn them, so wwe were excluded from using the pool. Very very disappointed as we had chosen a hotel with a pool deliberately. We were told we could buy a cap from them, at 450 try each(£15!) Not worth it for two nights. Anyway I consider it so insulting to be asked to wear one. My husband is hairy all over, should he wear a bodysuit?
Stayed 2 nights in Oct 2023
Response from ÖMER ÇAĞLAR on 3 Nov 2023
Dear Gillian, Thank you for choosing the Dosso Dossi Hotels- Downtown İstanbul and for taking time to offer your feedback . We are delighted to know that you enjoyed your visit, and we hope tose you again on a near futureBest Regards.Ömer ÇAĞLARGuest Relations Department.

8/10 Good

King Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall experience was cheerful, clean, breakfast was good enough. Only 5 min walk from the nearest "Emniyet-fatih" metro station & 5 stops away from the "Otogar coach" station (where you can take the Havaist aiport bus to the IST airport (which is an hour or so depending on the traffic). There is a Carrefour & also a SOK supermarkes nearby where you can do resupply One of the windows could not be closed but I didn't bother to complain at that time. Pls check. The water pressure could be a little higher.
Stayed 1 night in Oct 2023
Response from ÖMER ÇAĞLAR on 28 Oct 2023
Dear King Ho,First and foremost we would like to thank you for choosing Dosso Dossi Hotels Spa Downtown for your stay. We are very glad that you enjoyed your stay and that you were happy with the breakfast. We would love to have the chance to welcome you back in Istanbul for another stay.With Kind Regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Facility was very clean
Stayed 2 nights in Oct 2023
Response from ÖMER ÇAĞLAR on 24 Oct 2023
Dear Jacinto,Let us thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are delighted to hear that you had a positive experience at Dosso Dossi Hotels Spa Downtown and that you enjoyed the friendliness of our service. We would love to have the chance to welcome you back in Istanbul for another stay.With Best Regards,Ömer ÇağlarGuest Relations Department

4/10 Poor

Estelle

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from ÖMER ÇAĞLAR on 15 Oct 2023
Dear Estelle,We are sorry to hear about your recent stay. We try our best to make everyone feel welcomed. While it didn't meet your expectations, we still hope you had a great time. Hopefully we wish we can be the place you are looking for in your next visit. With kind regards, Ömer ÇağlarGuest Relations Department

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent location Staff are excellent Bed matreses need replacement The worst part is the WIFI, it keeps cutting off and the log on process is very tedious
Stayed 4 nights in Sep 2023
Response from ÖMER ÇAĞLAR on 10 Oct 2023
Dear Mohammad,Thank you for your time give a rating and sharing your experience with us. We are looking forward to welcome you back to Dosso Dossi Hotels –Downtown İstanbul.Kind Regards,Ömer ÇAĞLARGuest Relations Department.

8/10 Good

Mark, West Perth

Liked: Cleanliness, property conditions & facilities
Comfortable stay
Response from ÖMER ÇAĞLAR on 30 Sept 2023
Dear Mark,Let us thank you for staying with us at Dosso Dossi Hotels Spa Downtown. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Istanbul.Kind regards,Ömer ÇağlarGuest Relations Department

6/10 Okay

Mohammad

Travelled with family
Liked: Amenities
The hotel has deteriorated, water in the shower comes cold and hot while taking shower The receptionists are very kind, welcoming and helpful, however the lady who is responsible for guest relations and helping in tours was not helpful Room service is poor, they forgot to clean our room one day The worst is the WIFI service, it keep disconnecting snd login is tedious The bed mattresses are caving The hotel is still a good choice but it needs major upgrades and improvements
Stayed 1 night in Sep 2023
Response from ÖMER ÇAĞLAR on 23 Sept 2023
Dear Mohammad,Thank you for choosing to stay at Dosso Dossi Hotels Spa Downtown and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,Ömer ÇağlarGuest Relations Department

10/10 Excellent

BERRAH

Stayed 2 nights in Sep 2023
Response from ÖMER ÇAĞLAR on 15 Oct 2023
Dear Berrah,Thank you for your time give a rating and sharing your experience with us. We are looking forward to welcome you back to Dosso Dossi Hotels –Downtown İstanbul.Kind Regards,Ömer ÇAĞLARGuest Relations Department.