Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Schönes Hotel mit Potential zu "echten" 5 Sternen

Posted 08-Feb-2016
Das Hotel ist sehr gut und zentral im Herzen von Istanbul gelegen. Zu einem echten 5-Sterne-Hotel fehlt es jedoch nicht nur aufgrund von mangelhaftem Service, sondern auch, weil bei genauerem Hinsehen etliche kleinere Mängel im Zimmer zu beanstanden sind.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jan-2016
Nos atendieron muy bien , las vistas increíbles y la ubicación estupenda.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel good fews

Posted 26-Jan-2016
Very good staff everything was good apart from yellow cabs they are not trustworthy they will try to con you
5 out of 5
Recommended
for Everyone
by A verified traveller from new york, ny

A GEM IN ISTANBUL!

Posted 16-Jan-2016
we couldnt have asked for a better stay. The entire staff were so accomodating to our needs and helped us every step of the way. They were all so kind and willing to help! It was absolutely beautiful! Our room got upgraded to one of the suites on the 5th floor. Our balcony was huge and we had views of both the Blue mosque and Ayasofya Mosque, as well as the sea!! All major sights were about a 5 minute walk from the hotel itself, which makes sightseeing a breeze. Breakfast had many different assortments to choose from and was very tasty and fresh! We especially loved the freshly baked bread that was brought in every morning! The jacuzzi bathtub was great, after a long day of sightseeing. We cant rave enough about this place. All we know is that we will definitely be back!! Thank you all for making our stay so wonderful and special.
5 out of 5
Recommended
for Everyone
by A verified traveller

A very nice small Hotel with a great location.

Posted 10-Jan-2016
Pros: The nice staff.
Location: Very central. A short walk to the Blue Mosque and the Hagia Sofia.
The Hotel staff was friendly and accommodating. The room was nicely decorated. We felt comfortable in the neighborhood as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel Close to Blue mosque

Posted 08-Jan-2016
I could hear koran from blue mosque in the morming . It's good. But also I heard sound of rain and somebody's voices
2 out of 5
by A verified traveller from Milano

Molto sovrastimato

Posted 02-Jan-2016
Pros: Posizone, pulizia
Cons: SPA, colazione, servizio soci Best Western
Location: Buona a 5 minuti a piedi (o in taxi) dal cuore di Sultanhemet, no parcheggio
Delusione per un hotel super sponsorizzato da Expedia dove mi sono lasciato convincere a prenotarlo insieme al volo. Buona la posizione a 5 min a piedi dal cuore di Sutanhemet, ma lontanissimo da essere un 5*. Prima dell'arrivo ho mandato email per chiedere informazioni su parcheggio senza ottenere nessuna risposta, una volta arrivato alla reception mi hanno offerto un upgrade gratuito pur di non accreditarmi punti fedeltà Best Western, la SPA è una chimera. In pieno inverno e con la neve fuori sauna e bagno turco spenti con nessuna istruzione. Personale sempre pronto a sollecitare spese extra, colazione inadeguata, senza brioches o pane e marmellata, sala pranzo piccola e sovraffollata, infine la mattina della partenza alle 7 nessuno presente per fare colazione. Lati positivi solo per posizione e pulizia. D'accordo, siamo in Turchia e in una zona super turistica, ma davvero lontano dall'essere un 5 stelle. La prossima volta che torno meglio risparmiare perchè i servizi sponsorizzati (SPA) ci sono solo sulla carta!
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent hotel very close to local mosque .

Posted 23-Dec-2015
Staff very friendly and very helpful are recommend anybody to stay .The tramlines within five minutes walk ,local restaurants and bars are easy reach.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2015
Sehr nette Begrüßung und tolles Personal. Traumhafte Lage ... top Komfort ... gutes Frühstück. Sehr zufrieden gewesen mit der Unterkunft.
4 out of 5
Recommended
for Couples
by A verified traveller from Greece

Posted 30-Nov-2015
Pros: staff is very helpful and friendly
Cons: sauna is not warm enough... there seems to be a technical problem. Some bottles of water (or a water dispenser) in the spa area would be advisable.
Location: Centre of Sutanahmed... what more to say :)
excellent stay. centre of Sultanahmed. Great staff. Good food. Was a pleasure to be here