Front of property – evening/night

Reviews of Balin Hotel - Special Class

Balin Hotel - Special Class
Mimar Kemalettin Mh. Ordu Cad .Dibekli, Cami Sokak No:10 - Fatih, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 87 reviews" "
Rating 8 - Good. 33 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 7 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dipal

Stayed 2 nights in Jan 2024

8/10 Good

Faisal

Stayed 4 nights in Jul 2023

6/10 Okay

Rahim

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good location. However, do not trust them with tours, etc from the staff of this hotel. Also first and fourth floors were renovated. Second floor and third floors were in poor condition.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ayaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It gives me pleasure to write few words about Balin Hotel, very good location, historical sites are easily accessible. Everyone in the hotel from the front office to restaurant very hospitable.I highly recommend this hotel for families as well..
Stayed 3 nights in Apr 2022
Response from Nil Küçükmetin on 1 May 2022
Dear Ayaz We thank you very much for your kind review. It is honor to host you. Hope to see you again in the future. Best regards 🙏

2/10 Terrible

ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2021

4/10 Poor

Fungai

Disliked: Cleanliness, property conditions & facilities
Our stay wasnt that good as our room had no lights. We had to use the bathroom lights. Informed reception and nothing was done. On the description it says there will be bottles of cold water and an electric kettle in the room for teas and coffee but nothing was there. Dissapointed
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive service
Probably the most attentive, friendly, helpful staff I have ever seen in a hotel. The staff is extremely helpful and attentive to the guests needs. I love how charming the hotel is, but the best part was for sure the staff! The hotel is also located in a great area so people can explore the city walking or via the city trolley. I absolutely loved Istambul and I believe my experience was great and I know that had a lot to do with the wonderful hotel staff. They gave me ideas many times and told me what was the fastest, cheapest way to get around the city. My room was cleaned daily, and I appreciated my free water, with ice too! I was very impressed with my whole experience! Thank you Balin Hotel crew 😄👏
Stayed 12 nights in Jun 2019

8/10 Good

Valentina

Liked: Staff & service, room comfort
Excellent location, but it needs more cleaning.
We stayed for 3 nights. The location of the hotel is excelent, less than 2 minutes from Beyazit metro station. There is a mosque in front of the hotel, so if you need more silence, you can ask for a room in the back(no view). Beakfast was good, but you need to wake up early, 8AM is okay, 9 is too late. The hotel in general is in good condition, but it requires more cleaning and some small fixes . In the bathroom floor of the room that we stayed were small pieces of broken glass. The reception arranged to be cleaned on the following day, but it was dangerous as somebody could get a bad cut or worse. Overall we had good stay. 3.5/5
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom is unclean, the towels are unclean ,The room is uncomfortable and there is an annoying sound coming from the air conditioner engines
Stayed 2 nights in Jan 2019

10/10 Excellent

cheng tai, 酒店就在古鎮旁邊,走路幾分鐘就到,很方便

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Viwe

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not really happy...
Hotel was fine but rooms were not properly clean.the first day was ok but other days you would see staff on the floor for previous days.i even wrote that they must clean the floor. Bathroom They will enjoy the bin and wipe the floor if there's empties of shampoo or what so ever they will leave it there.if you left a cupboard open in the morning you will find it in the evening opened till you come back. Food Breakfast They will give a plate with cold breakfast that you can see it's yesterday's but it was on the fridge.they choose on what you eat sometimes
Stayed 4 nights in May 2018

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick stay
Enjoyed the location and friendly staff

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

6/10 Okay

Amine

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Corrina, Toronto

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Don't waste your time.
Honestly there are so many places to stay in Istanbul, please don't feel like you need to pick this one. When we arrived, they couldn't find our reservation. They said they would have to see if there was a room available. We ended up waiting for 2 hours until someone checked out and they were able to get the room ready. I would have left except that the reservation was non-refundable and they has my credit card info. When we FINALLY got a room, it stunk of smoke. I tried to open the window and it fell on me. Other than that, everything was fine, but the above mentioned is enough for me not to recommend this dump. Beautiful city, stay somewhere else!

8/10 Good

Charly, Bogota

Liked: Staff & service, room comfort
Excellent situation
Hotel staff friendly and always tying to help the guests

8/10 Good

zana, kosovo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Perfect location for shopping
The hotel was decent, had a perfect location very close to the shops and as well as to the train and bus station. Wasn't very satisfied with the hotel cleanliness. Needs a renovation perhaps as well

10/10 Excellent

jesus, Seoul , Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and excellent hotel, close to Grand Bazar, ve
I Found a very friendly and nice personal attention from Staff, always pending to attend any question or to solve some issue about any requierement of the client, me in this.csse.

6/10 Okay

muhammad , Dallas

Liked: Staff & service
Disliked: Cleanliness
Good location
Carpet where I stayed needed some deep cleaning. Location was great. Close to all major attractions.

10/10 Excellent

Brian, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint hotel
This hotel was very nice and had a very helpful staff. It is also right across from the bazaar, which is always a good thing. The ONLY complaint, the beds are small and hard...and for two full grown men (father and son) it was a bit uncomfortable.

10/10 Excellent

Tammy, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY nice hotel. Rooms a bit small but everything else 100%. Great variety at breakfast (English & Turkish) and very filling - a good start to the day. Hotel 2mins walk from Grand Bazaar & very convenient to tram (called a funicular there.) Check-out 12pm. Luggage room to store bags if you're not going straight to airport. Smoking lounge looking on to road for smokers.

8/10 Good

Ola, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Balin Hotel is a nice hotel to stay good location staffs brilliant its from home to home I will always lodge there.

8/10 Good

Kendeas, Cyprus

Liked: Cleanliness, staff & service
Nice hotel
Its a nice cosy hotel near to monuments!all the staff is friendly and the service is very good!we had a great time and we are forward to our next visit!!

10/10 Excellent

Mike, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location restaurant in hotel
1/2 block from the tram, great service, good plumbing, reasonable\y quiet for this location. The breakfast was good. It's nice that they have a full service restaurant right in the hotel. Breakfast starts at 8. Roons a little small but the hotel is a beautiful old building.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and accommodating. The room was clean though a little small. The buffet breakfast was a little disappointing as some of the items didn't seem fresh. Overall, good for a short stay.

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
On the first night we had a problem where the hotel didn't have two twin rooms as we had requested so we had to settle for a double. We were moved to a twin the next morning and given a complementary free breakfast as an apology. For the rest of the stay, there were no problems and the staff were fantastic and extremely friendly. The hotel itself was located a short walk from the blue mosque and a tram station and staff were very forthcoming with advice on what to do and how to get there. Overall, we truly enjoyed our stay at the Balin and apart from the first night there were no problems.

8/10 Good

Dave M., Lansing, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, small hotel near Grand Bazaar
The hotel is close to the tram stop and large bus turnaround station at the Grand Bazaar. The hotel is about half a block from the main street and a downhill walk to the main mosques and museums (take the tram back up from the Spice Market!). I could have used a better map to find it. The hotel is elegantly appointed and the rooms have all the modern amenities including AC. Very friendly English-speaking staff. Nice breakfast buffet served in the lobby which makes the seating tight.

8/10 Good

Chris, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Staff polite and responsive. Place is new and clean. Great shower. Air conditioning was needed and worked. The window opened to another building 1 foot away (no view whatsoever--couldn't even see the sky). Breakfast was tasty. Great location--5 minute walk to Grand Bazaar and many restaurants. Maybe a 10 minute walk to the Blue Mosque, etc.

8/10 Good

JulieH, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
We had a 2 night stay following a tour of Turkey. The Balin Hotel is well placed about 50 metres down a side street off the main street where the tram runs and about 300 metres to the Grand Bazaar,.Plenty of other shopping, including street traders, and eating places close by. Formalities on arrival handled most efficiently by Davut and bags whisked to our room by the obliging porter. Room was smallish but sumptuously furnished with cream and gold wallpaper and matching brocade curtains. Bathroom was clean with shower only (which suited us). Air conditioning was very effective and fast. We were told that the restaurant was due to reopen in a week so only breakfast (ample without being lavish) and the bar were operating. The hotel is directly opposite a mosque and while we loved the 5 times a da/night calls to prayer, light sleepers might not.

6/10 Okay

Dr.khalid

Liked: Staff & service, room comfort
nice hotel near granbazzar
location is great, walking distance from Granpazzar, metro i didn't like the breakfast Beyazet area sleeps early .. i like sultanahmed batter

10/10 Excellent

JOHN, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the ideal place to see Istanbul
All was good. Great location good service reasonable price-when extension is completed even the breakfast should be enjoyable! Special mention should be made of Nil the Sales Manager who has to handle some very uncouth guests

4/10 Poor

Tom, UK

Liked: Cleanliness
Disliked: Room comfort
A Bad Experience!
I normally do not write up hotel experiences, but have decided to do so as this is a hotel I will not use again. I spent 15 minutes waiting in line to check in as there only one staff member behind the desk. Could never have breakfast as it was served from 8am. Being on business, I was leaving the hotel at 8am!. My room was on the 4th floor in the attic area and requiried stooping at the window end of the room as to edge around the bed . The window in itself was very small and opened on to the roof ledge which meant that it could not be left open at night for security reasons. There was no safe available in the room, but the most insulting experience of all was on checkout. I was made wait until a staff member went to my room to check the mini bar and validate my prior statement which was that I had not used the mini bar. I felt embarrassed, insulted and my integrity brought in to question. I stay in Istanbul hotels every month in the Beyazit area and have never been subjected to this type of experience. Sad, as the hotel looks nice from the outside!

8/10 Good

Verified traveller

Liked: Property conditions & facilities
I booked one week double room in this hotel, when we arrived at about 11:30 am at the hotel, it was completely full and we had to wait till 2 pm Then we were offered a very small room, it was small even for a single room. Then after long wait and complain we were offered a second room and again terribly small. The third room was good but two single beds joined together. Later on everything seemed much better and the staff were very helpful and we had great time. The room even had a small balcony and only couple mins walk from the tram.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay at the Balin Hotel Istanbul
Good location for easy access to the Grand Bazaar and the tram. Quiet location and quiet in the hotel, very comfortable and friendly atmosphere. Good choice at breakfast and good quality too. A very pleasant stay.

10/10 Excellent

recep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from TUANNA on 25 Oct 2023
Dear Recep,Thank you very much for take your valuable time to comment.We will always continue to provide better service for you.Best Regards...

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 3 nights in Apr 2023

10/10 Excellent

Djillali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Notre expérience était très bonne
Stayed 6 nights in Jun 2022

6/10 Okay

Mohamed

Hôtel très simple, il est pas comme les photos
Stayed 3 nights in May 2022

6/10 Okay

Julio

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Ubicación perfecta para sitios de interés turísticos
Stayed 2 nights in May 2022

10/10 Excellent

Luiz Fernando

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Minha terceira vê nesse hotel! Ótima localização! Perto do Grand bazar. Ótimos restaurantes ao redor! Só os funcionários do hotel que não falam inglês fluente e não Entendem o que falamos.
Stayed 7 nights in Nov 2019

2/10 Terrible

Olgun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucune compréhension en cas de force majeure
Mon avion a été annulé, certes je n’ai pas pris d’assurance vu que j’ai pris la chambre la veille et que j’étais sur d’y aller, je n’ai pas demandé un remboursement mais un report à ma nouvelle date d’arrivee Qu’on m’a refusé, une fois j’ai eu un cas similaire l’hotel Avait accepté de me laisser un solde créditeur chez eux. Je suis donc insatisfait de leur sens du commerce et de la satisfaction client surtout que je ne veux pas de remboursement . Merci à l’equipe Hôtels.com qui ont tenté d’arranger également le problème
Stayed 1 night in Nov 2018

10/10 Excellent

BETTA, ORIAGO VENEZIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFETTO X ANDARE OVUNQUE A PIEDI UNA GODURIA TUTTO BUONO ANCHE AL RISTORANTE SOTTO L'HOTEL
Stayed 5 nights in Oct 2018

6/10 Okay

zouhir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant, proche du centre
Personnel très a l'écoute de ses clients. . Sejour agréable. .
Stayed 3 nights in Mar 2018

4/10 Poor

Kuiha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Berlin

Liked: Staff & service
Hotel in zentraler Lage
Zentrale Lage ideal für Sadttouren. Es entwickelt sich ein Investitionsstau in der Erhaltung der Einrichtung.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

MOADH, France lyon

Disliked: Property conditions & facilities
très moyen
pas top . litterie moyenne personnel pas très accueillant petit dej pauvre .... moyen koi