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Reviews of Aristocrat Hotel

3.5 out of 5
Aristocrat Hotel
Cankurtaran Mah.Dalbasti Sok No:11, Sultanahmet Fatih, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 469 reviews" "
Rating 8 - Good. 176 out of 469 reviews" "
Rating 6 - Okay. 44 out of 469 reviews" "
Rating 4 - Poor. 17 out of 469 reviews" "
Rating 2 - Terrible. 12 out of 469 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Yousef

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and convenient location
Stayed 15 nights in Oct 2023
Response from Sam on 17 Nov 2023
Dear Yousef, Thank you for taking your time to share your experience. It was a pleasure to host you at our hotel. We would like to see you again at our hotel in your future travel. Best Regards, Sam

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The view is amazing! Location is the best in town. Walking distance to the blue mosque and Grand Bazar, and lots of great shops and restaurants. Delicious Turkish breakfast every morning. Staff is wonderful, and they all speak English.
Stayed 4 nights in Oct 2023
Response from Sam on 7 Nov 2023
Dear Sahar,Your feedback warms our hearts! It's always a pleasure to hear about our guests' positive experiences. We'll be here, ready to make your next stay just as wonderful. Best Wishes Sam Aristocrat Family

10/10 Excellent

Misbah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hassan and Sam were so helpful And made our entire stay incredible. They were flexible and helped us with so much info. The room was very clean and spacious. A lot of things were walking distance and very clean. Absolutely loved the view and the breakfast. The beds were super comfy and from moment from check in to check out everything was 10/10. We look forward to coming back.
Stayed 2 nights in Oct 2023
Response from Sam on 18 Oct 2023
Dear Misbah, Your feedback warms our hearts! It's always a pleasure to hear about our guests' positive experiences. We'll be here, ready to make your next stay just as wonderful. Best Wishes Sam Aristocrat Family

10/10 Excellent

Edita, West Des Moines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location couldn’t be any better, the staff was wonderful, from the reception to the breakfast help. I will be coming back and staying here for sure.
Stayed 3 nights in Jul 2023
Response from Sam on 18 Jul 2023
Dear Edita,We are glad to read that you loved your stay with us! We are absolutely delighted to know that we have met your overall experience and that the service of the level was excellent. We do appreciate the opportunity to have welcomed you and we sincerely hope you will choose Aristocrat Hotel once again. Best regards Sam

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
This place is fabulous, location is the best in town, the views form the breakfast room are breathtaking, you can see the blue mosque in one side and Ahia Sofia to the other side. Clean comfy room, the staff are super friendly.
Stayed 3 nights in May 2023
Response from Sam on 18 Jul 2023
Dear Mara,Thank you for considering us exceptional in terms of service. That is indeed great praise and we are really appreciative of your comments. Istanbul has a lot to offer and Aristocrat Hotel is a very special hotel and the team is a truly great one. We do appreciate the opportunity to have welcomed you and we sincerely hope you will choose Aristocrat Hotel once again. Warm regards Sam

8/10 Good

Mohsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and quiet
Stayed 5 nights in May 2023
Response from Sam on 4 Jun 2023
Dear Mohsan, Thank you for considering us exceptional in terms of service. That is indeed great praise and we are really appreciative of your comments. Istanbul has a lot to offer and Aristocrat Hotel is a very special hotel and the team is a truly great one. We do appreciate the opportunity to have welcomed you and we sincerely hope you will choose Aristocrat Hotel once again. Best regards Sam

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Apr 2023
Response from Sam on 3 May 2023
Dear Olga; Thank you very much for taking the time to leave this lovely review and wonderful rating. It was a great pleasure to have you as our guest. Please be kindly advised our entire staff enjoyed catering to your needs as much as you enjoyed your stay with us. We hope that your future travel plans will bring back to our hotel. Best regards Sam

10/10 Excellent

Alvaro

Stayed 1 night in Mar 2023
Response from Sam on 22 Apr 2023
Dear Alvaro;Thank you so much for this rating, İt was a great pleasure to host you ın our hotel, We would like to see you again at our hotel in your future travel.Best regardsSam

4/10 Poor

Intekhab

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Location of Property is very good. Everything is at walklable distance. Other than that nothing is good. First rooms are too small and too close to other rooms, that if you knock your room door, the neighnour open the door of his room. Secondly they charge for everything even water bottle. I stayed in many hotels around the world and nobody ever charge for warer bottle. Secondly room has mold smell specially wahroom. Entrance of hotel has 4 or 5 steps, that was not convenient if you accompanied with senior person. Other thing hotel streets are blocked from all sides , so you need to walk little and carry your luggage. Overall I am not satisfied and would not recommend.
Stayed 2 nights in Mar 2023
Response from Sam on 7 Apr 2023
We are very sorry for your disappoint please accept our apologies we take all the feedbacks very seriously. We would like to let you know that you get what you pay for and you can not blame us for this that streets are blocked. Our hotel is in the heart of the old city just next to the blue mosqe and hagia sophia and it is very quiet place no horn no lound noise from streets. Our streets are not blocked from all side, İt is blocked only from one side for puplic cars, that street which leads to hagia sophia area. and that's why it is quiet place. you did not have to walk little and carry your luggage. there is a way taxi can come just in front of our hotel, drivers always pretend like they do not know how to come here and tells to their customer all the streets are blocked.

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Blue Mosque and Ayasofya are in clear view from the breakfast area. Walking distance to many places. Very friendly staff. Good food options. Ask for Turkish coffee 😊
Stayed 3 nights in Mar 2023
Response from Sam on 7 Apr 2023
Dear Adem; Thank you so much for considering us exceptional in terms of service. That is indeed great praise and we are really appreciative of your comments. Istanbul has a lot to offer and Aristocrat Hotel is a very special hotel and the team is a truly great one, which we can see you have appreciated. We look forward to seeing you back in the Aristocrat Hotel in the very near future. Best regards

8/10 Good

Shshank

Liked: Cleanliness, staff & service, amenities
This hotel is literally 3 mins walk from Blue Mosque. Our room balcony had a view of Blue Mosque. Their breakfast was very good at the rooftop terrace. Rooms sizes and decor is mediocre. It is value for the money.
Stayed 2 nights in Aug 2022

10/10 Excellent

Wassim

Stayed 3 nights in Aug 2022

6/10 Okay

winthrop

Liked: Cleanliness, amenities, property conditions & facilities
Property is fine, but the older guy running the place really reminded me of Basil Fawlty... put me in a big run, said he would have to move me next night... 3 minutes later he comes back and says never mind other room is ready. Later he delivered laundry, 3 minutes later he knocks on the door saying he swapped the wrong shirts, but no, the shirt he was holding wasnt mine and i didnt have someone elses... thank god. Lobby is much smaller than picture looks, fish eye lens. Breakfast was okay, seven hills restrant tasted much better. Owner was a real nice fellow but not there often, younger staff were better... really was like fawlty towers tv shoe with the older guy running the place, i found it very comical, lol.
Stayed 3 nights in Jun 2022
Response from servet on 24 Jul 2022
DEAR GUEST. Our friend who brought your clothes accidentally brought you another guest's clothes. I'm sorry for that We wish you healthy days Yours truly

6/10 Okay

Mohmedayaz

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2022

10/10 Excellent

Abul Fadal Abdul

Travelled with group
Liked: Staff & service, property conditions & facilities
I am so glad I selected this hotel. It is a small hotel in a fantastic location only few minutes walk from from the Blue Mosque, Sofia, and Topkapi. Restaurants and souvenir shops are all over the place. Although it does not have the glamour of a 5-star hotel, it is quite cozy. Rooms are very clean and the staff are simply awesome. It is the best bang for your money.
Stayed 2 nights in Jan 2022

8/10 Good

Mukhammadjon

Travelled with group
Liked: Cleanliness, staff & service
Normally
Hotel is good but the price for hotel a little bit expensive 😉
Stayed 1 night in Dec 2021
Response from ARİSTOCRAT HOTEL TEAM on 30 Dec 2021
Dear Mukhammadjon Thank you for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

zara

Stayed 4 nights in Oct 2021

10/10 Excellent

Ammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021

10/10 Excellent

Jamal A

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!!
Stayed 6 nights in Jul 2021
Response from İbrahim on 5 Aug 2021
Dear Our Guests We appreciate so much for your nice feedback. Looking forward to serve you again in our hotel. Best Regards İbrahim

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Super stay
Stayed 2 nights in Jul 2021
Response from MALİK on 23 Jul 2021
Dear Our Guests We appreciate so much for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Super stay, 2 minutes from the blue mosque
Stayed 2 nights in Jul 2021
Response from MALİK on 23 Jul 2021
Dear Our Guests We appreciate so much for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021
Response from İbrahim on 18 Jul 2021
Dear Our Guest Thank you for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
انصح به لمن يبحث عن المتعة لقربه من كل شي
فندق قريب جدا على جميع محطات التنقل والاماكن التاريخية وسعره مناسب والخدمة جيده
Stayed 2 nights in Jun 2021
Response from MALİK on 14 Jun 2021
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay near sultanahmet Great room , the best customer service Will stay again And highly recomend to my friends and family
Stayed 4 nights in May 2021
Response from MALİK on 17 May 2021
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Nagina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021
Response from MALİK on 30 Jan 2021
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and the service was very helpful. They made the stay welcoming and answered any questions we had. Hotel was c
Stayed 14 nights in Dec 2020
Response from MALİK on 13 Jan 2021
Thank you for your nice feedback. Looking forward to serve you again in our hotel

8/10 Good

AHMAD

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2020
Response from MALİK on 30 Dec 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2020
Response from MALİK on 11 Dec 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Selma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020
Response from MALİK on 30 Nov 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020
Response from MALİK on 25 Nov 2020
DEAR GUEST İF YOU WRİTE ANY COMMENT WE UNDERSTAND YOU ARE OUR ORJINAL GUEST BUT WE ARE SURE YOU ARE NOT OUR REAL GUEST .

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020
Response from MALİK on 14 Nov 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Vachida, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. I really enjoyed. My holiday was excellent in this hotel. I recommend this hotel to all my family and friends.
Stayed 6 nights in Oct 2020
Response from MALİK on 6 Nov 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Sajid

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 6 nights in Oct 2020
Response from MALİK on 19 Oct 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not happy Our bathroom was in the bad condition with mold on the walls. Really poor breakfast
Stayed 3 nights in Oct 2020
Response from MALİK on 19 Oct 2020
dear guest realy think You can't stay in a hotel in the world for this money thıs money what do you need more breakfast plase write honestly comment..

8/10 Good

Verified traveller

Travelled with partner
The hotel is very well located, right behind blue mosque, so all attractions are nearby, walking distance. The bedroom was very small, shower had some black mold and towels were old. Good for a 1 night stand. Definitely not for a long stay.
Stayed 2 nights in Oct 2020
Response from MALİK on 19 Oct 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from MALİK on 7 Sept 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

4/10 Poor

Claudia, London

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I stayed here almost ten days . At the beginning when I booked in Expedia all fine . Breakfast included and smiling faces .Then as I have a travel agency they gave me agent rate which was slightly less and a sign of consideration For them I agreed . They promised breakfast which was bread and omelet and coffee . Last three days : they never came to clean . Last week the front desk guy said No more breakfast as I was the only guest . Last night I went out came back at 2:00 am guess what ? Not only I was kept outside in the cold as he never opened up even though I rang and rang but offered to call the gendarme give me back my money and put me out at 3:00 asI had dared to ring the bell . I ignored him and went to sleep . I don’t think this service by the front desk Deserves any praise and ladies please be careful here.The front desk guy has A very sour disposition.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 10 nights in Aug 2020
Response from MALİK on 26 Aug 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Saiqa Akhtar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was very good. The gentleman at the reception was very helpful welcoming and made us feel at home. Special thanks to him. A great person.thanks for a wonderful stay
Stayed 4 nights in Aug 2020
Response from MALİK on 17 Aug 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Mohamed Essa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Aristocrat hotel
The hotel was very clean, perfect location and walking distance to popular tourist attractions. The host was very welcoming and helped a lot with directions and taxis. Would definitely recommended to anyone to stay here and very cheap! Definitely would stay here again
Stayed 5 nights in Jul 2020
Response from MALİK on 6 Aug 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

AQILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Amazing stay
Stayed 1 night in Jul 2020
Response from MALİK on 17 Jul 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with my stay, the staff were extremely kind and helpful. My only complaint was that the wifi didn't work well, but still very happy and satisfied with my stay and would stay here again!
Stayed 1 night in Mar 2020
Response from MALİK on 13 Mar 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break
We had a comfortable stay and the service of the receptionist were great! This hotel is also in a great location which is local to both the Blue Mosque and Hagia Sophia
Stayed 3 nights in Mar 2020
Response from MALİK on 11 Mar 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

8/10 Good

HM, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is at a perfect location, clean and at a quiet place
Stayed 3 nights in Feb 2020
Response from MALİK on 5 Mar 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Honey, Edmonton, Canada

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent, easy to get to everything. friendly staff, good service and quite hotel
Stayed 3 nights in Feb 2020
Response from MALİK on 24 Feb 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Mahdi, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpfull and knowledgable. Breakfast staff are amazing also. Close to all good sites. Provides with shuttle from airport.
Stayed 4 nights in Jan 2020
Response from MALİK on 7 Feb 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the Sultanahmet area where all the attractions are just 5 minutes walk,Blue mosque,Hagia Sophia,museum etc,the tram station is just 7 minutes walk where it will take you the Eminoun area where you can take ferries to the Asian side and bosphorous tours.
Stayed 5 nights in Jan 2020
Response from MALİK on 3 Feb 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendly and super helpful staff. Room was amazing,spacious and clean. I just wished had some basic amenities such as a phone, iron. The staff helped us order in food as most of the menus were in Turkish and we didn’t understand anything. Would definitely stay there again
Stayed 3 nights in Jan 2020
Response from MALİK on 19 Jan 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. As expected
All good. The hotel is simple but clean and with the necessary things. Very good location.
Stayed 2 nights in Jan 2020
Response from MALİK on 19 Jan 2020
Thank you for your nice feedback. Looking forward to serve you again in our hotel.