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Reviews of Amiral Palace Hotel Boutique Class

Amiral Palace Hotel Boutique Class
Cankurtaran Mah Bayramfirini, Sok No-7 34400 Sultanahmet, Istanbul, Istanbul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 341 reviews" "
Rating 8 - Good. 47 out of 341 reviews" "
Rating 6 - Okay. 16 out of 341 reviews" "
Rating 4 - Poor. 4 out of 341 reviews" "
Rating 2 - Terrible. 6 out of 341 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nazneen

Disliked: Staff & service
The staff was not very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic location, very close to the Blue Mosque and we could walk everywhere Beautifully decorated and very clean. Breakfast was absolutely great with wonderful views of the Bosphorus. Staff were great with our kids. We'd definitely recommend!
Stayed 3 nights in Apr 2024
Response from Amiral Palace Hotel Management on 19 Apr 2024
First of all, thank you for choosing Amiral Palace Hotel & Spa.We are working hard to be worthy of your incredible score and kind words.Kind Regards,

6/10 Okay

Nico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning was not on because, I've been told, that they switch it on in April. My stay was in late March, it was too hot to sleep with the windows closed and too noisy to sleep with the windows open. In my 3-night stay I didn't have any good night sleep.
Stayed 3 nights in Mar 2024
Response from Amiral Palace Hotel Management on 19 Apr 2024
First of all, thank you for choosing Amiral Palace Hotel & Spa.We are sorry about the experience you had. However, since our hotel operates with a central heating system and March was cold, it was not possible to switch to summer mode. However, we would like to point out that we offer an alternative when you report this.Kind Regards,

10/10 Excellent

Prasanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Amiral Palace Hotel Management on 19 Apr 2024
First of all, thank you for choosing Amiral Palace Hotel & Spa.We are working hard to be worthy of your incredible score.Kind Regards,

10/10 Excellent

Rachel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Lovely rooftop breakfast room & nice hammam & small pool (12m long).
Stayed 3 nights in Mar 2024
Response from Amiral Palace Hotel Management on 19 Apr 2024
First of all, thank you for choosing Amiral Palace Hotel & Spa.We are working hard to be worthy of your incredible score and kind words.Kind Regards,

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and tidy. The staff are all very polite, friendly and helpful. The view from our room was not great but overall we enjoyed our stay. We would definitely recommend this hotel to others!
Stayed 3 nights in Feb 2024

10/10 Excellent

Sadia

Stayed 6 nights in Dec 2023

10/10 Excellent

Philippe

Stayed 4 nights in Dec 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful room and property! The staff were phenomenal and so gracious. We enjoyed the restaurant. The food was delicious.

10/10 Excellent

Yuliana, los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Nov 2023

10/10 Excellent

Jayakumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and very friendly and courteous staff. Enjoyed great Turkish breakfast and I would highly recommend for anyone.
Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfasts in the rooftop space. Internet slow at times. Very convenient to the major sites.
Stayed 4 nights in Nov 2023

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent hotel! Helpful staff, comfortable rooms, good restaurant and close to all the major attractions. I highly recommend this hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful, elegant and fabulously located property. Overlooking the sea from the roof top restaurant but a stone's throw from the great sites. No time wasted! We also felt safe wandering in this area. Immaculate inside and very pretty outside too! The spa was superb, we even had a wonderful massage. The breakfasts are outstanding, such range and tasty with incredible views. The staff were so professional but also kind and thoughtful, outstanding service. Even though the taxi service may seem a little expensive, it is great value for money as you are in a great vehicle, with trustworthy drivers and Istanbul traffic is crazy. [ I even left my phone in the taxi and the staff arranged for it's safe and speedy return to me ] Overall, a complete gem !
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Noshin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at Amiral

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in an excellent location!! Very clean, modern space…. Staff is super friendly and very willing to help.. breakfast is absolutely incredible!! We loved our room, except that we were on the 1st floor street level-and couldn’t leave our curtains open at all…
Stayed 4 nights in Oct 2023

4/10 Poor

Simon

Stayed 3 nights in Oct 2023

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful stuff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fenomenal. friendly staff always looking to help. We were treated like Royalty. I will recommend to family and friends.
Stayed 2 nights in Oct 2023
Response from AMİRAL PALACE TEAM on 22 Oct 2023
Dear Alberto,,Thank you for your feedback.Wre are here for you and for your saticfication.We are happy when you are happy.Thank you again and welcome next time again!Best wishes and regards!

10/10 Excellent

Jean-Baptiste

Stayed 3 nights in Oct 2023

8/10 Good

Danielle, Saint bruno

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well situated near everything, close to tram. However i found the place to be a bit noisy, which is expected I guess for this area. Maybe ask to have room at 3rd floor would be actually better. Staff is nice, everything is well kept! Breakfast and views : can’t be beat!
Stayed 4 nights in Oct 2023
Response from AMİRAL PALACE TEAM on 18 Oct 2023
Dear Danielle,Thank you for your great review.We value your time here that we strive to provide efficitive service during your stay in and work to deserve your loyalty.Thanks again and hope to see you with us.Stay healthy and happy!

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is in a very convenient location for enjoying the Old Town of Istanbul. Easy walking distance to Hagia Sophia, Blue Mosque and Grand Bazaar and a quick tram ride to sights in other areas. We really enjoyed the upbeat vibe of the area, but be prepared to 'walk the gauntlet' of tourists restaurants and their aggressive staff on your way to anywhere (not the hotel's fault). The hotel offered an AMAZING breakfast in their rooftop restaurant, one of the best we've had. Although I do wish there had been an open area on the roof to enjoy at other times of the day (all the hotels around there have rooftop bars, etc.) - it would have been lovely to come back after a long day of sightseeing and just go up to an outside roof area and watch the sunset without having to buy a drink or be in the restaurant. The room was comfortable and clean, but small. We were also supposed to have a 'VIP' package and a city view, but neither of those happened. The staff was excellent, friendly and helpful and we really appreciated the shuttle to the airport. I wish I had taken advantage of the spa facilities as they looked lovely. I would stay here again and would recommend this hotel to anyone wanting to explore Old Town Istanbul.
Stayed 3 nights in Oct 2023
Response from w on 17 Oct 2023
Dear Sara,First of all thank you for your valuable feedback. We are glad to hear that you were satisfied with yourexperience.

10/10 Excellent

PHILOMENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay in this property. The staff is very accommodating and attentive to anything that we needed. The location is a plus because is close to all popular sites. We enjoyed our time there and will definitely come back.
Stayed 3 nights in Oct 2023
Response from AMİRAL PALACE TEAM on 14 Oct 2023
Dear Rosio,Great thanks for your nice words and trust!Our goal is to provide you with the best service possible and want you to know that your happiness and pleasure is our top priority.Thank you again!Best wishes!

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a better wi-fi
Closed to all the famous places
Stayed 6 nights in Oct 2023
Response from AMİRAL PALACE TEAM on 9 Oct 2023
Dear Ernesto,We appreciate your feedback.Our goal is to provide you the best service possible, so we take your experience into consideration.Thank you again for your perfect review and looking forward to see you with us again.Stay happy !

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's just in a great location. i guess an alley is considered "city view"
Stayed 3 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 4 Oct 2023
Dear Patrick,Thank you for your feedback. Our hotel is located in the old city and the whole region has the same concept,so original historical old city view.Here all streets are same, so original old city.Warm regards.

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing news nice and modern design hotel
Stayed 1 night in Sep 2023
Response from AMİRAL PALACE TEAM on 28 Sept 2023
Dear Darya,İt was truly an honor to host you.We are pleased that you like our hotel and hope you will give us further opportunities to welcome you backWe are very thankful for your kind feedback! Stay blessed,pretty and smile always!

10/10 Excellent

yomaira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very close to many places and staff was amazing
Stayed 3 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Dear Yomaira,Thanks for sharing your positive feedback,It is valuable and give us motivation.We hope you will choose us again on your next trip to İstanbul !

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean and the hotel had all the amenities desired. The staff were also very friendly and helpful
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Dear Jonathon,Thank you so much for sharing this with us and you have left a smile on the faces of our whole team with your kind words.It will be our pleasure to host you again!

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy lindo igual a las fotografías, muy bien ubicado, el buffet de desayuno excelente y con una vista hermosa!
Stayed 2 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Querida Mariana,Gracias por su evaluación positiva y sus comentarios son valiosos para nosotros.Has dejado una sonrisa en el rostro de nuestro equipo con tus amables palabras.Fue un placer recibirlo y esperamos volver a recibirlo en su próximo viaje a Estambul.Mantente en salud y felicidad.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly staff
Stayed 3 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Dear Victor,We are thanskfulll for your feedback and it is valued by every team member here.Our guests are important for us.You welcome any time and next time!

10/10 Excellent

Solangie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Dear Solangie,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.We are happy to have you as a guest. You’re welcome to come again anytime.

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Dear Jefferson,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.We are happy to have you as a guest. You’re welcome to come again anytime.

8/10 Good

Kelly

Stayed 3 nights in Sep 2023
Response from AMİRAL PALACE TEAM on 7 Oct 2023
Dear Kelly,Thank you for taking a moment to share your review.It is our pleasure to serve guests like you. We hope to host you again!Thanks!

10/10 Excellent

victoria

Stayed 1 night in Sep 2023
Response from AMİRAL PALACE TEAM on 1 Oct 2023
Dear Victoria,We are grateful for your 5star review)Our team is so glad to hear that you are plesarued and we are honored to have you as our guest.Thank you again!

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room givin was backed up into a alley and upgraded me to a suite. Very welll done.
Stayed 3 nights in Sep 2023
Response from Saïd on 11 Sept 2023
Thank you, Victoria, for taking the time to share your feedback on your recent stay at AMIRAL PALACE Boutique Hotel Istanbul. We're delighted to hear that you had a positive experience with us. It's great that our team was able to accommodate you with a suite, ensuring your comfort during your stay. We strive to provide the best possible experience for our guests, and your kind words serve as motivation to keep up the good work. We hope you enjoyed your time in Istanbul, and should your travels bring you back to this beautiful city, we would be honored to welcome you again. If you have any special requests or preferences for your next stay, please feel free to let us know, and we will do our best to make it a memorable one. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

8/10 Good

Summaya

Travelled with family
Liked: Staff & service
Nice hotel but rooms are too small and bathrooms are even smaller. Cant even wash your face properly.
Stayed 3 nights in Sep 2023
Response from Saïd on 9 Sept 2023
Dear Summaya, Thank you for choosing to stay at AMIRAL PALACE Boutique Hotel Istanbul and for taking the time to share your feedback on Expedia. We're pleased to hear that you found our hotel to be nice, however, we understand that you were not completely satisfied with the size of our rooms and bathrooms. Istanbul is known for its historical architecture, and as a result, room sizes in many hotels, including ours, can be more compact than in modern buildings. We apologize for any inconvenience this may have caused during your stay. Your comments are valuable to us, and we will take them into consideration as we continually strive to improve our services and accommodations. We appreciate your feedback and hope that despite these concerns, you had an overall enjoyable stay with us. If you choose to visit Istanbul again, we would be delighted to welcome you back and ensure a more comfortable experience. Best regards, The Guest Relations Team AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

Anatoliy

Stayed 2 nights in Sep 2023
Response from Saïd on 9 Sept 2023
Dear Anatoliy, Thank you for taking the time to share your feedback with us. We're thrilled to see that you had a fantastic experience during your recent stay at our hotel. It's always our goal to provide top-notch service, and we're delighted to hear that we met your expectations. Your perfect score of 10 out of 10 means a lot to us, and it serves as a testament to our team's dedication to ensuring our guests have a memorable and enjoyable stay. Should your travels bring you back to our wonderful city, we'd be honored to welcome you again to the AMIRAL PALACE Boutique Hotel Istanbul. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

Christopher G

Stayed 4 nights in Aug 2023
Response from Saïd on 7 Sept 2023
Dear Christopher, Thank you for your fantastic 10/10 rating and for sharing your positive experience at AMIRAL PALACE Boutique Hotel. We're thrilled to learn that you had a wonderful stay with us. It's great to know that you enjoyed our facilities, location, and the service provided by our team. We always aim to provide our guests with the best possible experience, and your feedback is very much appreciated. Should your travels bring you back to Istanbul, we would be delighted to welcome you again. If you have any special requests or preferences for your next visit, please do not hesitate to reach out to us. Once again, thank you for choosing us, and we hope to see you again soon. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

ADAM

Stayed 2 nights in Sep 2023
Response from Saïd on 7 Sept 2023
Dear Adam, Thank you for taking the time to leave a perfect 10/10 review of your recent stay at AMIRAL PALACE Boutique Hotel. We are thrilled to hear that you had such a wonderful experience during your time with us. Your positive feedback is greatly appreciated, and we are delighted to know that you found your stay to be exceptional. We hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like to experience on your next visit, please feel free to let us know. We are always here to ensure your stay is comfortable and enjoyable. Once again, thank you for choosing us. We look forward to hosting you again soon. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

Felix M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very friendly staff, great food and great breakfast, perfect location
Stayed 2 nights in Jul 2023
Response from Saïd on 7 Sept 2023
Dear Felix M, Thank you for taking the time to leave a fantastic review of your recent stay at AMIRAL PALACE Boutique Hotel. We are delighted to read that you had an excellent experience and found our hotel to be excellent with very friendly staff. It's wonderful that you enjoyed our great food and breakfast offerings as well as our perfect location, which allowed you to make the most of your time in Istanbul. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future. If there's anything specific you'd like to experience on your next visit, please don't hesitate to share your preferences with us. Once again, thank you for choosing us. We look forward to hosting you again soon. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

JASON, MIAMI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful rooms, great service and best location close to everything. Breakfast was delicious. Highly recommended.
Stayed 1 night in Sep 2023
Response from Saïd on 7 Sept 2023
Dear JASON, We appreciate you taking the time to share your positive feedback regarding your recent stay at AMIRAL PALACE Boutique Hotel. It's wonderful to hear that you had an excellent experience during your visit. We take pride in providing beautiful rooms, great service, and an ideal location for our guests to explore Istanbul. Knowing that you enjoyed our delicious breakfast and found our hotel highly recommended is truly rewarding. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If you have any specific preferences or requests for your next stay, please feel free to let us know, and we'll be happy to assist. Thank you for choosing us, and we can't wait to host you again. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

Marsha, San Antonio

Stayed 2 nights in Aug 2023
Response from AMİRAL PALACE TEAM on 25 Sept 2023
Dear Marsha,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.We are happy to have you as a guest. You’re welcome to come again anytime.

10/10 Excellent

Stanislava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property and will recommend it to our friends back in Australia!👏🙏
Stayed 4 nights in Aug 2023
Response from Saïd on 2 Sept 2023
Dear Stanislava, Thank you for choosing AMIRAL PALACE Boutique Hotel for your stay in Istanbul, and for taking the time to share your fantastic feedback with us. We're thrilled to hear that you enjoyed your stay and that you plan to recommend our hotel to your friends in Australia! Your kind words mean a lot to us, and we're delighted that you liked everything about our property. Providing our guests with a memorable and comfortable experience is our top priority, and it's wonderful to know that we succeeded in achieving that during your visit. If you or your friends ever plan to return to Istanbul, please don't hesitate to reach out to us. We would be honored to welcome you back and offer our warm hospitality once more. Thank you for your support, and we look forward to the possibility of hosting you again in the future. Warm regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel Istanbul

10/10 Excellent

Felix M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Location perfect, breakfast super, and dinning exquisite. Accommodations excellent. Great and friendly staff.
Stayed 1 night in Jul 2023
Response from Saïd on 24 Aug 2023
Dear Felix, We sincerely appreciate you taking the time to leave such a positive review of your recent stay at AMIRAL PALACE Boutique Hotel. Your perfect 10 out of 10 rating truly brightens our day! It's wonderful to know that our central location, delightful breakfast, and exquisite dining options contributed to your amazing experience. We're thrilled that you found our accommodations excellent and that our staff's friendly service left a positive impression on you. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another memorable stay in the future. Your kind words and support mean a lot to us. Best regards, The Guest Relations Team, AMIRAL PALACE Boutique Hotel