Property grounds

Reviews of Dunollie Hotel

3 out of 5
Dunollie Hotel
Broadford, Isle of Skye, Scotland

Reviews

6.6
Rating 10 - Excellent. 106 out of 710 reviews" "
Rating 8 - Good. 220 out of 710 reviews" "
Rating 6 - Okay. 192 out of 710 reviews" "
Rating 4 - Poor. 117 out of 710 reviews" "
Rating 2 - Terrible. 75 out of 710 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kwun Hang Austin

Liked: Cleanliness
Stayed 3 nights in Mar 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Good food. Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Brett

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel perfectly located right on the bends of the River Ness. Short walk to town.

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were very basic and plain. This doesnt sit well. However the staff were quite helpful and accomodating.
Stayed 2 nights in Oct 2023

6/10 Okay

Andreas Weber

Stayed 2 nights in Oct 2023

8/10 Good

pip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy food large selection on menu and good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aishwarya

Stayed 1 night in Oct 2023

6/10 Okay

Lauren

Stayed 1 night in Oct 2023

4/10 Poor

Sylvain

Disliked: Cleanliness, property conditions & facilities
Dismal interior that needs some maintenance and upgrades.
Stayed 1 night in Oct 2023

8/10 Good

Sidnei

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location and good restaurant.
Stayed 1 night in Oct 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service
Property was nice and staff seemed good especially dining room staff. Mirror in room fell off the wall but caught it so it didn’t break. Nice place overall
Stayed 2 nights in Oct 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A cheap, comfortable option for those on a budget. There was a Co-op next door to pick up some cheap eats/wine etc. Bar and food prices at the hotel were a bit steep I felt. No real criticisms of the hotel itself. And our ocean view from our room was one of the best hotel views we’ve had.
Stayed 1 night in Oct 2023

2/10 Terrible

Meifang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very cold and smelled very damp. The window was broken and could not close properly. The room was so dirty, there was hair everywhere that was not ours and there was so much dust. The hot water boiler was not emptied and cleaned out properly from the previous guests. The dinner was overpriced and not good as well.
Stayed 1 night in Oct 2023

10/10 Excellent

DAVID

Stayed 1 night in Oct 2023

2/10 Terrible

Lisa

Travelled with family
The room was cold, damp, and not clean. Definitely not as advertised on line!! When we asked to be moved, we got a room with 2twin beds, small room again, definitely NOT worth the price of the room!!
Stayed 2 nights in Sep 2023

6/10 Okay

Carl

Stayed 1 night in Oct 2023

10/10 Excellent

Ola

Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh...
Basic accommodation. Clean and adequate... but could be much better with just a bit of work. Staff were hit and miss... Some were great and a couple were rude. Food was the same.... adequate but nothing stellar.
Stayed 2 nights in Oct 2023

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The location of the property was good. However, the hotel itself is very old, I don't really think it was worth the price, especially since the rooms are very very small and did not have a fridge. Which is something that is important for when you're travelling so we can put our food inside the fridge for the night. It isn't a place I would stay again, but if these things don't matter to you, then a one night stay may be ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Stayed 1 night in Oct 2023

2/10 Terrible

BARBARA

Stayed 1 night in Sep 2023

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, room comfort
Look around
Not a very attractive hotel. Very mediocre. Food not great either. Look around for something else.
Stayed 2 nights in Sep 2023

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right on the water. Clean, comfortable accommodations.
Stayed 2 nights in Sep 2023

8/10 Good

Anthony

Stayed 1 night in Sep 2023

4/10 Poor

Seth

Travelled with partner
Disliked: Staff & service
Mostly cold reception to the hotel. Did not get the same welcome and friendliness from the front desk staff as most hotels. We also had to fill out a check in document that required our passport/state license information (seemed sketchy.) The restaurant had decent food, but the servers were rude and kind of threw our food at the table we were placed at. The bartender was great, very friendly and helpful with the drink selection. The room was spacious and had a good ocean view and the beds were clean. Shower was very cold, did not warm up properly. Overall I’d recommend avoiding this hotel and opting for a B&B or camp pod on Skye, Dunollie made for a bad stay on Skye.
Stayed 1 night in Sep 2023

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is decent if you
Stayed 1 night in Sep 2023

8/10 Good

Christine

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023
Response from Reception on 12 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Good

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reception on 12 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Good

Will

Stayed 1 night in Sep 2023
Response from Reception on 12 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

2/10 Terrible

Catalina, Newport News

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
It's 'Fine' for an Overnight Stay
I'm Scottish but live in the USA. This hotel is akin to a low grade Holiday Inn. Its clean enough, bathrooms are updated, beds are the usual comfort level and the breakfast buffet is decent. In-house food is ok, just choose wisely and don't look for gormet Local food. It has a decent bar. Its not a 6.4, more like an 8.0 based on it being a 3 star hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Excellent

Claude-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, practical, dry, warm, nice but unpretentious. Great breakfast and dining room with sea views
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
When we arrived we parked the car down the back of the hotel which had a lovely view. On entering the hotel i wasnt sure it seemed a bit run down and need of an update. Rooms were basic but comfortable. We headed straight out after dropping off our luggage and when we returned there were 2 coaches of people in the hotel. We ate at the restaurant which was ok. We had a great nights sleep and shower was great. Went down for breakfast which was buffet which had some hot food, cereals, fruit, toast and hot drinks.
Stayed 1 night in Aug 2023

8/10 Good

Marc, WINDSOR

Travelled with partner
Liked: Cleanliness, staff & service
Over all, a good stay. Would return. More nuanced review: From the outside, its not a great looking building and when we mentioned to a few people where we were staying, they giggled and rolled their eyes. However, we didn't have any issues: there was easy parking. Reception staff were warm and welcoming. Check-in was quick and easy, despite there being 3 coaches in the car park and therefor 150? guests on site. The room was clean. The bed was comfortable with nice linens. The towels were good quality. I think the bathrooms has had a refit as it looked more modern than the building: it was good quality and clean with plenty of hot water. Breakfast was plentiful (buffet style) All in all a good stay - It's not a modern travel lodge / Hamptons by Hilton type of stay - they still use keys for the doors and the TV is small and on a wall bracket. Its also not a high end luxury stay with room service etc. But, it is clean, comfortable, convenient and the staff have a positive attitude.
Stayed 1 night in Aug 2023

10/10 Excellent

Erika

Stayed 2 nights in Aug 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 Okay

John

Travelled with family
Disliked: Room comfort
Ok for a stopover night.
It was Ok for a night. Not too comfortable and lots of noise at night. Food was disappointing too.
Stayed 1 night in Jul 2023

4/10 Poor

Marcheta, Llano

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
although the location and view was nice, the property itself is in very poor condition. No elevator, the bed was incredibly uncomfortable, and the rooms were extremely small.
Stayed 1 night in Jul 2023

8/10 Good

ROUX

Stayed 1 night in Jul 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

2/10 Terrible

Anda Luisa

Stayed 1 night in Jul 2023

8/10 Good

Fu Lam

Stayed 1 night in Jul 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

2/10 Terrible

Annette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms we received were in the basement, where the hallway rug was wet for the entire time we were there. Inside our rooms, door knobs were missing, floors had not been vacuumed or swept and hair and scraps of bathroom tissue were on the bathroom floor from the previous visitors. Even when we asked staff to clean this up, it was not completed. Towels were not changed when asked for them - instead we were given a black garbage bag to put them in ourselves. Beds were not made even though we asked for room service. The only thing decent about this hotel was that the food.
Stayed 2 nights in Jul 2023

4/10 Poor

Fadel

Stayed 2 nights in Jul 2023

4/10 Poor

Danielle

Stayed 1 night in Jul 2023

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good base to explore the Island of Skye.
Stayed 1 night in Jul 2023
Response from Reception on 4 Sept 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

6/10 Okay

Sue

Travelled with group
Liked: Cleanliness
Altough the hotel had a nice setting, we were very disappointed looking out onto a portacabin and crates! The room was comfortable but no bedside tables. Breakfast enjoyable.
Stayed 1 night in Jun 2023