Oh my, oh my! I had been wanting to return to this property for a long time. I stayed for mother's day in 2015 with my family and loved everything about this facility. Unfortunately the experience was a bit disappointing as the place is a bit run down. The AC unit in the room was set to 75 so the unit would stop running once it reached 75 in the middle of a summer night! Temps are reaching 105 degrees daily and we were not able to set the temp lower and for a good night rest. Also the water pressure in the shower was non-existent. It took forever for one person to shower and forget about washing/rinsing out your hair, it felt like a 2 hour shower just getting my hair wet.
The king sized bed was very comfy but the pillows? they were an absolute joke. There were 5 "baby" pillows on our bed, could not even see them in a King size mattress. We requested "regular/standard" sized pillows from room service but those never arrived.
The rinsing stations throughout the pool area did not work and unfortunately the huge floating inflatable trampoline was also no longer there.
I did enjoy the amenities offered (kayak, paddle board, pool seemed clean also) and it was very peaceful. We were looking to relax so this was definitely a plus. There are no restaurants on property but the sister hotel next door (walking distance) does have a Starbucks and a Tiki Bar (also very run down).
Hopefully management is addressing some of these concerns, I look forward to returning in the future.