Ratings based on 1,070 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Detroit

Wonderful hotel!

Posted 05-Sep-2017
The staff was so friendly, the rooms were nice and clean! Great staff and amenities
4 out of 5
Recommended
for Families
by A verified traveller from Orlando fl

Best place in Islamorada

Posted 05-Sep-2017
Pros: great location!
Cons: Mattresses were uncomfortable.
Location: there are many things to do : fishing, snorkeling, diving for lobsters, sitting at the beach and drink...
We had a great time at this resort. The staff was nice and they were very helpful when we launched everyday they brought us ice and made sure we had everything we needed. There is a small store "Abels" that has everything you need five minutes from the resort and a fuel station for your boat. We will definitely be coming back to this place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great stay, great facilities.

Posted 05-Sep-2017
All good. Rooms were recently updated, except for the balcony doors which are still the old slider style and sticky or difficult to open.
2 out of 5
by A verified traveller

Posted 28-Aug-2017
This hotel was overpriced for what you get. The breakfast wasn't good.
3 out of 5
by A verified traveller

Hotel, Not a resort!

Posted 27-Aug-2017
We stayed a week. There is a daily resort fee of $25.00 that includes breakfast (pastries, cold cereal, instant oatmeal, yogurt, etc), pool towels, kayaks, & bike rentals. Breakfast started at 8 am which is when we needed to be at the dive shop, so we only ate once. We were not allowed eat in the room where the breakfast was set up. We certainly did not feel we got $25.00 worth of services! We also did not have a dresser in the room. Being there for a week, it was difficult living out of suit cases and no real place to keep the suitcases for easy access. The main air vent needs to be vacuumed!
1 out of 5
by A verified traveller from MN

Moldy and overpriced!

Posted 15-Aug-2017
The office staff was incompetent & unprofessional. The door to our room was filthy. The room was tiny for four people. The bathroom vent was covered in mold, and the shower head lacked water pressure. We checked out a day early due to our dissatisfaction, and when we complained about these issues, the staff didn't even realize that we were checking out early. They didn't even offer any type of compensation, room change or refund.
4 out of 5
Recommended
for Everyone
by A verified traveller from bolton ma

Posted 02-Aug-2017
Nice hotel and great location. I would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Jul-2017
Amazing place to stay, we loved everything about the place.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, FL

Great view and location!

Posted 06-Jul-2017
Pros: Location, restaurant, room with view, beach, activities
Cons: The service was slow and they skipped cleaning our room one day.
Location: Tons of fishing, restaurants and bars!
We really enjoyed our stay! It's a terrific location with a great beach right on the ocean! A ton of things to play with...corn hole, ping pong, paddleboards, kayaks...all included!
3 out of 5
Recommended
for Everyone
by A verified traveller

No beach

Posted 04-Jul-2017
Beautiful resort and you can use amenities at neighboring resort. But there is no beach. The lagoon is so deep you can not touch anywhere and water is very dark. If you love the beach this is not for you.