Outdoor pool, pool loungers

Reviews of Hotel Annabelle

3 out of 5
Hotel Annabelle
Via Federico Variopinto 6, Ischia, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Veronica B.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charging for room
My wife and daughter were charged twice, despite paying in advance the room for three!. She could not leave without paying again, they claimed they have no record of payment I talked to Ms. Annabele by phone. She could not refund the card after leaving. We now, have to engage in costly phone calls while traveling to correct their mustake.
Stayed 2 nights in Sep 2021
Response from Annabella on 23 Sept 2021
We are immensely sorry for the inconvenience caused, but as soon as we saw the double transaction we did not hesitate to contact you to refund the extra expense. Obviously we have offered, as it should be, to pay all the expenses, even the calls (one) that he made to Our Structure. Today we contacted the bank and we have just sent the cancellation form so in 5 days you can find your money on your wife's card again and thus avoid leaving us the bank details requested yesterday by phone. Hoping that everything is resolved and apologizing again for the inconvenience Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service from the staff at Hotel Annabelle. What a beautiful family, that really cares about their customers.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Annabelle is an authentic, family-run, Italian gem hidden away in Ischia. Run by Lucia and her daughter Annabelle, this is a lowkey establishment with a pool, a quaint lobby/living room, charming rooms, and a dining room where breakfast and dinner are offered.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay overall
Overall was good experience - very friendly and helpful staff, convenient location... just couple of things can be improved: weak wifi in the room, toilet and shower functioning ok but a bit too old
Stayed 4 nights in Jul 2019
Response from Annabella on 31 Jul 2019
Thank you for your review. We hope you return in Our Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Très sympa. Annabelle et sa famille sont très accueillants et donnent de bons conseils touristiques.
Stayed 2 nights in Oct 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt trevligt hotell. Supertrevlig familj som driver hotellet. Jättebra rum med balkong, fin liten välskött öppen pool. Stadig och jättegod frukost. Nära till strand, stad och hamn. Rekommenderas 😊
Stayed 2 nights in Oct 2023

10/10 Excellent

Franziska

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cucina e ospitalita
Stayed 4 nights in Jun 2021

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
È stato un piacevole soggiorno con ottima sistemazione e una buona colazione. Direzione e personale assai disponibile. Lo consiglio vivamente. Vetrella
Stayed 1 night in Oct 2020

8/10 Good

Emelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So friendly staff and nice room!
We stayed for two nights. Staff is very friendly and help you with whatever you need. We had some trombe with finding a ferry and here we got almost no help from anyone on the island. Although it is probably due to the COVID situation, ferry’s don’t run as they usually do. Room was comfortable and clean. We had our own terrace which was really nice. All in all a comfortable and nice stay. I would stay here again!
Stayed 2 nights in Sep 2020

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2020
Response from Annabella on 21 Jun 2020
Grazie. Ti aspettiamo ancora qui da Noi

10/10 Excellent

Kellen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Annabella on 4 Oct 2019
Grazie mille per la tua recensione. Siamo contenti che siete stati bene qui da noi. A presto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon séjour à l'Hotel Annabelle. Grande chambre et belle piscine. De plus la propriétaire Lucia est adorable!
Stayed 1 night in Sep 2019
Response from Annabella on 4 Oct 2019
Merci pour la belle critique. Lucia est vraiment contente de ton jugement et t'attend encore ici avec nous.

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquillo, curato, in buona posizione e con personale simpatico, amichevole e molto disponibile.
Stayed 3 nights in Jul 2018
Response from Annabella on 22 Sept 2018
Grazie Emiliano per la tua recensione. Siamo contenti che tu sia stato bene presso di Noi. Un abbraccio.

8/10 Good

Anna, Göteborg

Liked: Cleanliness, staff & service, room comfort
Nice spot in Ischia
Trevligt familjehotell i ett relativt lugnt område mitt emellan Porto (hamnen) och Ponte (slottet). Gångavstånd till allt. Bushållplats mycket nära. Hotellet är lite slitet men detta vägs upp av den genuint trevliga familjen som driver hotellet. Rent och fint och mycket sköna sängar! Kontinental frukost, förmodligen beroende på att vi var där under lågsäsong. Nice family run hotel in a quiet area between Porto (harbour) and Ponte (Castello Aragonese). Walking distance to everything. Bus stop very close to hotel. Hotel is a bit worn down but this is well compensated by the genuinely lovely family that runs the hotel. Wonderful people! Nice clean room and very comfortable beds! Continental breakfast, probably due to it being low season during our visit.

10/10 Excellent

Agneta, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalen så omtänksamma.
Ett mycket trevligt familjehotell med god service på allt. Stort trevligt rum med altan. Bra frukost. Toppen läge för att göra utflykter på ön. Lätt att ta sig till och från färjan .

10/10 Excellent

C.R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tommaso, Napoli

Disliked: Cleanliness, property conditions & facilities, room comfort
Ottima la posizione, meno i servizi.
Hotel situato in una ottima posizione, vicino al centro di Ischia, a pochi passi da Ischia ponte, vicino alle fermate dei mezzi pubblici. Personale molto gentile e disponibile. Camere spaziose quanto basta. C'è la piscina ed il centro benessere, ma per la stagione non ne abbiamo fatto uso. Purtroppo devo lamentare una struttura e arredi abbastanza datati ed una poca attenzione alla pulizia in generale. La prima colazione, servita con distributori automatici, sarebbe da evitare. La scelta dei prodotti è limitata al giusto indispensabile.

10/10 Excellent

Gabriele, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cucina favolosa e servizio eccellente
Ho trascorso una settimana fantastica, Ischia è stupenda, vedrò di tornare molto presto....hotel Annabelle consigliato vivamente a tutti se amate stare in "famiglia".

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
gentili ma trascurato
i proprietari sono molto gentili e alla mano ma le stanze sono a dir poco trascurate. Ecco cosa ho trovato: stanza con anta della doccia a penzoloni, presa con scotch, tappeto con macchie marroni, testiera del letto basculante e quindi un rumore ad ogni movimento, letto infossato, asciugamani bianchi macchiati, sedia in tessuto con aloni di sudore. In generale puzza di fumo.