- Liked: Cleanliness, property conditions & facilities
They didn’t have my reservation in their system
I had a bad experience because when I showed up at the front desk they said they didn’t have my reservation :( Hotels.ca tried to help but we figured something out on our own. From what I got to see (lobby and washrooms) it was pretty basic but clean. The location is pretty convenient since it’s two blocks away from Plaza de Armas. It is important to note that there are two El Dorado hotels on the same street, one a block away from Plaza de Armas which is not this one, keep going one more block and you’ll find El Dorado Express.