Ratings based on 1,152 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Albany, GA

Great Location and Great Rooms

Posted 10-Oct-2017
Pros: The location, the cleanness, good breakfast very nice rooms and the staff was very friendly and helpful.
Cons: The breakfast need to add waffles.
Location: The hotel was close to the dinner shows, many places to eat.
I picked this hotel because of the location and the past experiences I have had with Embassy Suites. I booked this hotel about 6 months ago. On the day I was to check in the I got a call from my friends telling me that there is a problem with the reservations. I called the hotel and I was got transferred to a Lynn, and she looked up my reservations that I had made and told me that the we was good to go. When we arrived at the hotel we was told that our hotel rooms had been cancelled, because they could not verified my credit card. I told the manger that it wasn't 2 hours ago that I spoke with someone name Lynn, and she told me that every thing was okay. Ms. Hill, the manager told us that since I did not contact the hotel that they cancelled our reservations. We was told they did not have anymore rooms. I told her that the reason I booked this hotel was because it was close to all that we had plan to do while we was there. She then offer to put us at other hotel and then come back for the last 2 nights of our stay at the Embassy suites there.. I really want to tip my hat to Kate B. asst. manager for check on us and following up to make sure we was happy. The rest of our stay was Great, but would have preferred not to be inconvinced like we were.
3 out of 5
Recommended
for Everyone
by A verified traveller from miami, fl

Good hotel close to the parks

Posted 28-Sep-2017
Great acomodaciĆ³n, very comfortable huge room. Very comfortable bed and silent room
Comment from Hotel Management
03-Oct-2017 by Andrew A., Hotel Management
Glad to hear you enjoyed our newly renovated suites. If you visited, we hope you enjoyed the theme parks!
5 out of 5
Recommended
for Everyone
by A verified traveller from North Shields, Tyne & Wear

Fantastic Location

Posted 26-Sep-2017
Pros: Has to be the staff, extremely polite and any request not a problem for them. From the chaps outside welcoming you back to hotel, cleaners, bar staff
Location: In the middle of some fantastic nightlife. Bars & restaurants with public transport links right on doorstep. Don't need a car as Uber taxis service
Step out of hotel entrance and you are right in the mix of some fantastic nightlife. Many bars and restaurants to choose from. Visited many of these and was very surprised at the prices even with the exchange rate not being as it has in the past. Will definitely be back
Comment from Hotel Management
03-Oct-2017 by Andrew A., Hotel Management
We have to admit, our location is best! So glad to read about your stay and wonderful experience. I hope you had the time of your life here on International Drive.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Sep-2017
everything was excellent, we were delighted with breakfasts and services
Comment from Hotel Management
03-Oct-2017 by Andrew A., Hotel Management
Free breakfast is a wonderful amenity.. Glad to read you were able to take advantage!
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good hotel

Posted 26-Aug-2017
Pros: Friendly and helpful staff
Cons: Maybe a bit more hot food choice at breakfast, i think thats just because im used to a british fry up tbh
Location: Great location, near to everything and the free bus to the parks saved us loads of dollar !
Yeah good breakfast, people were nice and friendly, maids did a good job of the rooms bless them
4 out of 5
Recommended
for Everyone
by A verified traveller from Suriname

Great Hotel

Posted 26-Aug-2017
Pros: rooms and breakfast
Cons: no comments
Location: shops are close by, restaurant are close by,
Hotel is great, breakfast is great and staff very helpfull. very recommend
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Aug-2017
Nice place to stay. I liked the hot breakfast and complimentary drinks.
5 out of 5
Recommended
for Everyone
by A verified traveller from Monroe Mi.

Beautiful Vacation Experience

Posted 21-Aug-2017
Pros: Atmosphere, Staff, Breakfast, Happy Hout
Location: Close walk to stores and restaurants
Everything about the Hilton was perfect. Nice room, great food, 2 pools.
5 out of 5
Recommended
for Everyone
by A verified traveller from Quebec City, Canada

Wonderful hotel.

Posted 20-Aug-2017
Pros: Everything.
Well situated. Close to everything on intl. drive. Great buffet breakfast and evening reception. Employees are very nice and friendly. Would stay here again and recommend to everyone I know. Overall a wonderful place to stay while in Orlando.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful experience

Posted 19-Aug-2017
Every thing ok. Deal like my home. Nice place located. Air condition very good.