Ratings based on 156 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from wilm

Loved it

Posted 13-Sep-2017
We had a wonderful time we did marathon and had a great experience
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Perfect Location

Posted 24-Aug-2017
A more modern hotel in this vicinity. Has an air cooler (which is not common in older hotels). Friendly staff.
2 out of 5
by A verified traveller from K

Rude staff, money minded and no hospitality.

Posted 22-Jul-2017
I had a very bad experience with the front office staff who showed no hospitality to the customer. This hotel being in a tourist location shows no courtesy to customers and they don't care customer needs. The breakfast at the hotel is terrible. The hotel has a different policy for individual tourist vs a group booking. Be very careful with the front office staff as they keep looking for ways to make money from you.
4 out of 5
Recommended
for Everyone
by A verified traveller

Generally good

Posted 30-Jun-2017
Having no ac and freezer was a bit uncomfortable despite the high price. However, the room was nice and clean, and the location had great accessibility.
3 out of 5
by A verified traveller

Too small attick room,I hit my head twice.

Posted 28-Jun-2017
Well located but not really value for money even at Interlaken
3 out of 5
by Brian

Posted 25-Jun-2017 on Hotels
The location was good. The staff were great - friendly and helpful. The room was spacious and clean BUT there was no air conditioning or minibar. We use the minibar to keep cool purchases made off site and not having a minibar is a huge inconvenience. During our stay the temperature was around 30 degrees and it was difficult to sleep without air conditioning.
5 out of 5
by YU-KEI

Worth staying

Posted 02-Jun-2017 on Hotels
Very good location, kind and helpful staff.
3 out of 5
Recommended
for Everyone
by A verified traveller from leb

Good location

Posted 16-Feb-2017
A hotel in the middle of the city. Clean somehow but the rooms are a bit odd; however i will stay there another time
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Location Location Location

Posted 01-Dec-2016
Pros: Location
Cons: Not much
This hotel being in the right location and very comfortable for a short stay. All the comfort and amenities that you would expect from such a star rated place.
3 out of 5
by A verified traveller

Good hotel near Interlaken West station

Posted 24-Oct-2016 on Hotels
This hotel is located near Interlaken West Station. However major attractions are near Interlaken Ost (East) station such as Lake tour, Harder Kulm etc. I would rather prefer to stay near Interlaken Ost Station. Having said that Hotel is good and well maintained. There is vegetarian restaurant just behind the hotel. Breakfast is served in a adjacent cafe. As usual vegetarian choice is limited.