Gloomy old hotel in need of updating. Poorly maintained. Our bathroom window glass was cracked and so was the glass door that led to our balcony. The reason the door was cracked was because it didnt shut properly - fix it! Towels were rough, grey, threadbare and tattered, more like €20 hostel towels than €100 hotel towels. Bathroom suite was old, everything needed brightening up. Breakfast was adequate. Staff were pleasant and location was good to walk to the city centre. There is no lift. Our room was up 54 steps with our heavy cases. The view of the mountains does not compensate for this hotels shortcomings.