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Reviews of Hotel Goldene Krone

3 out of 5
Hotel Goldene Krone
Maria Theresien Strasse 46, Innsbruck, Tirol

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 527 reviews" "
Rating 8 - Good. 227 out of 527 reviews" "
Rating 6 - Okay. 124 out of 527 reviews" "
Rating 4 - Poor. 31 out of 527 reviews" "
Rating 2 - Terrible. 13 out of 527 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Property conditions & facilities
Easy check in , clean , great location , no issues
Stayed 3 nights in Feb 2024

8/10 Good

Simon

Stayed 1 night in Jan 2024

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Innsbruck
Great hotel in Innsbruck with excellent staff. It was very clean, great location and superb breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Had a really lovely stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tanami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a stunning building in an excellent location right down the road from shops, restaurants, Christmas markets, and historical monuments/tourist attractions.
Stayed 2 nights in Dec 2023

8/10 Good

Colleen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Nov 2023

6/10 Okay

Sean Seungwon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old Small Inn style
Stayed 1 night in Oct 2023

6/10 Okay

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places
Stayed 4 nights in Oct 2023

6/10 Okay

Dean

Travelled with partner
Front staff were great, breakfast staff never cracked a smile. Old hotel obviously but very comfortable. We ran out of shower gel the first night, no refill next morning so had to go down and ask front desk for more, just 1 pillow each that were so soft you didn't even realise you had it, had to ask for extra pillows. The bed was amazingly comfotable too. Close to the old town and just about everything else we wanted to see. Great pizza bar just 10mins away, crocodile pizza bar, great friendly staff, the most delicious pizzas. Be aware the Church/clock bells start ringing atound 6am and continue throughout the day until around 10pm.
Stayed 2 nights in Oct 2023

6/10 Okay

mark

Hotel was conveniently located. Breakfast was very good.
Stayed 3 nights in Sep 2023

6/10 Okay

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very noisy because the room was so hot, and the windows had to remain open
Stayed 7 nights in Sep 2023

10/10 Excellent

E

Stayed 1 night in Sep 2023

6/10 Okay

Wayne

Liked: Staff & service
Stayed in a single room for 3 nights in September. Very hot & stuffy room. The bathroom was very small although the shower was full size. Location was excellent, close to main station & easy walk to attractions. Breakfast was basic but very adequate. I was unlucky to get hotter than usual weather but I would not stay here during summer as there is no a/c.
Stayed 3 nights in Sep 2023

6/10 Okay

Jasman

Travelled with partner
There was no hotel parking and rooms were very small.
Stayed 1 night in Aug 2023

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice economy lodging in Innsbruck's city center. That the front desk is not manned until check-in at 3pm can be challenging for those of us depending on the schedules of public transportation to arrive and depart (no luggage holding), but whenever I return to Innsbruck, I will choose to stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient- helpful staff
Stayed 1 night in Jun 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Jun 2023

8/10 Good

Nola

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Deborah

Stayed 2 nights in Jun 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in May 2023

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property! Just was weird the staff disappeared after the checkout time and came back at night for check in time.
Stayed 2 nights in May 2023

8/10 Good

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Bathroom was small but usable.
Stayed 2 nights in May 2023

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 5 minute walk from the station and the staff were very friendly and welcoming. We would definitely stay again!
Stayed 1 night in May 2023

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Railway Journey
Start of a trip travelling by train from Innsbruck to Verona. Hotel in great position about 5 minutes walk from both main railway station and Imperial Palace.
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller in Innsbruck
Absolutely first class. Only needed a one night stay and found the Golden Crown on Hotels.com. Good price, very comfortable room, nice and cosy (it had been 5 degrees during the day), friendly staff, lovely breakfast. What more can i say other than i would have no hesitation in staying there again in the future.
Stayed 1 night in Mar 2023

6/10 Okay

Shirley

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
The hotel is very central to the old town and a short walk to the train station. Although the check in times are stated i.e. 07:00-11:00 then 15:00-19:00 having a flight in the middle of the day makes it akward because you can't leave your bags, the hotel is unattended. Staff are friendly, basic breakfast but good enough (not good for vegans). Rooms are decent size but decore a little dated and dark. Comfortable beds and a good shower. On the whole it was a pleasant stay. 7/10
Stayed 2 nights in Feb 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel with clean warm rooms and in a good central location. Free breakfast was a bonus. Great value for money and one of the most powerful showers I've ever used!
Stayed 1 night in Jan 2023

8/10 Good

Geoffrey

Stayed 1 night in Feb 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we were traveling with a lot of baggage the elevator was appreciated. The breakfast area was well replenished when a product was no longer avalable . A great budget hotel with breakfast included was good value for money. THe only improvement would be to have reception open between 11 am and 3 pm.
Stayed 1 night in Feb 2023

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Staff & service, amenities
Location would have been great if only they would not have emailed us only 10 min before they closed to propose leaving a key while we were train hopping to get there. then no way to get access to our room or even to open the front door at 22:00, so we were alone with a young child in the dark waiting on the street in a foreign town. we ended up to rent another hotel 20min walk away in dark poorly lit streets. just because they could not have been bothered to let us know in advance the check in procedures. 10 min before closure is NOT what i expect from a professional hotel.

8/10 Good

Minako

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A paper cup which was provided in the room was not covered by plastic. It would be eco-friendly, but we don't know whether it is really clean and unused.

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy here (1 adult, 2 kids) in a triple room. The hotel is old fashioned but clean and comfortable. The bathroom felt like you were in a ship, in a weird way. Breakfast was simple but good and plentiful (coffee, milk, juice, hard boiled eggs, breads, meat, cheese, jams and spreads, cearal, and yogurt). Note that the hotel reception is only open in the morning until 11 and then again for 3 to 7, so you can not store you bags to collect outside those house. There are cheap lockers at the train station. The hotel reception has umbrellas and electric kettles to borrow (no tea/coffee facilities in the room). Great location close to the center.
Stayed 1 night in Nov 2022

6/10 Okay

Stefano

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in ideal location to explore city but is quite dated, hence the cheaper price.

8/10 Good

ricky

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Old, dated rooms, they close the office during the time most people would want to store their luggage. No option for early check-in or late check-out
Stayed 1 night in Oct 2022

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness
convenient,
Stayed 2 nights in Sep 2022

8/10 Good

Gurmeet

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Sarah

Stayed 1 night in Aug 2022

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, staff & service
Simple and central. Limited check in time is regrettable
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly!
Stayed 1 night in Aug 2022

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
No bar and could not find a drinks vending machine
Stayed 1 night in Aug 2022

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great service.
Stayed 1 night in Jul 2022

10/10 Excellent

leticia

Stayed 1 night in Jul 2022

8/10 Good

Robert

Stayed 2 nights in Apr 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older building but very well upgraded, modern shower room. Good location close to train station.
Stayed 1 night in Apr 2022

10/10 Excellent

Anne

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Centrally located. 2 min walk to central square, 5 min walk to train station. Clean room, classic, bathroom a bit outdated but its just a bathroom. Breakfast basic but good coffee machine. One drawback is hours of reception. Checkin cut off at 7PM and couldnt leave luggage for a few hours on checkout as I couldnt retrieve it within the window for my train. Outside of these things - great value.
Stayed 1 night in Feb 2022