Search Hotels Near Inland Center Mall, San Bernardino

"Great staff…rooms are clean and updated. We enjoyed the bar and restaurant."

"Everything was clean, facilites were nice and room was great. Staff was very helpful at check-in and check-out except one member of your staff who was not helpful at all when I called ahead to ensure my reservation would go smoothly. He was rude and condescending. "

"We walked in the building and were overcome with the smell of bad marijuana ir whatever it was they were smoking IN A NON SMOKING HOTEL. Wanted to watch network TV. No signal Oscars were on. Other channels work. Went down to desk the guy said he had no idea, never heard of that kind of problem. Didn't know what to do. I would have moved to another hotel, but we had already been charged and were tired."

"Excellent"

"Room was clean, staff was nice. Parking is limited. "

"The property is rundown, smells like a mixture of weed, cigarettes and mold. The area surrounding it is unsafe. The room was sticky on surfaces walls and floors and smelled terrible. I was very tired so I slept a few hours then left long before sunrise. I would highly encourage you to only stay here if you’re desperate. I am a simple traveler and I don’t require much nor do I care about hotel appearance but this place was more of a homeless shelter. "

" The hotel itself was okay. Clean enough and reasonably comfortable for a short stay. However, the staff experience really brought it down. They were unhelpful, seemed disinterested, and at times came across as rude. With better customer service, this place could be much better, but as it stands, I wouldn’t rush back. The male working early in the am was completely rude. "

"This was a fantastic stay for us! The entire property was clean and comfortable and the neighborhood was convenient for everything from hitting Universal Studios to just enjoying Southern California as a hole.The communication with Miguel was great, though we never had any reason to chat with him during the stay. It was an easy check in and out and I’d definitely stay there again!"

"The property was okay it looked well maintained but the pools were dirty the jacuzzi was dirty and they had a lot of other visitors that were there hanging out around the balconies outside partying being loud. But I assume because it was a Friday night. The room was just okay it smelt of smoke even though it was a non-smoking room the walls could use another paint job. but for the most part I just stayed one night and got out the next morning"