Front of property

Reviews of ibis Styles Tours Centre

3 out of 5
ibis Styles Tours Centre
4 Place de la Liberté (ex Place Thiers), Tours, Indre-et-Loire

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 452 reviews" "
Rating 8 - Good. 214 out of 452 reviews" "
Rating 6 - Okay. 58 out of 452 reviews" "
Rating 4 - Poor. 24 out of 452 reviews" "
Rating 2 - Terrible. 3 out of 452 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super staff.
Staff were brilliant and spoke excellent English even though I did try to speak French! Confusing instructions on Hotels.com re. parking which ask you to phone and reserve and when I rang the hotel, they told me we don't have to ring and reserve parking, just turn up. A bit difficult to know here the Ibis car park is and how to get into it, as there is a ground floor open air one and then a basement one which both look a bit narrow to get into. We double-parked and went into ask and I spoke to a really helpful young man on reception who told us what to do to open the barrier and were able to find a space in the open air car park. One member of staff, Fatoumata, deserves special mention. She went above and beyond to help me when I gave a complicated request to try and track down some perfume I wanted to buy for my mother which she had bought on a previous trip at a visitor centre for a chateau. She rang the property and waited patiently for about 20mins for them to answer. She finally spoke to someone in the gift shop for me to enquire about the perfume - as it was complicated I couldn't have managed with my standard of French language! It saved us driving out there 40mins to find out they no longer sold the perfume so I am so grateful she went above and beyond to help with my slightly odd request. Went to the restaurant around the corner Au Coin Gourmand - fantastic and wonderful steak with super wine. We felt the Ibis restaurant a little pricy for the food on offer.
Stayed 1 night in Sep 2023
Response from Christoph S on 25 Oct 2023
Dear Virginia, We very much appreciate your comments regarding your stay in our hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regardsChristophe S Directeur

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late to the facility and seemed like a dangerous area. The mattress was a little uncomfortable but the breakfast and price made the stay an ok one.
Response from Christophe S on 25 Oct 2023
DearJose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Christophe SDirecteur

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great price, brilliant for our overnight stop over
Stayed 1 night in Aug 2023
Response from Christophe S on 3 Oct 2023
Thank you

10/10 Excellent

Alexandre, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical clean Ibis hotel. Extremely friendly and helpful staff.
Stayed 2 nights in Aug 2023
Response from Christophe S on 3 Oct 2023
Thank you

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jun 2023

8/10 Good

cheol ju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is spacious.
Response from Christophe S on 5 Dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Christophe SDirecteur

10/10 Excellent

C

Stayed 1 night in Aug 2022
Response from Christophe S on 22 Aug 2022
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.Christophe SDirecteur

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, quiet at night, good sized rooms. Busy junction but easy access to city centre and great public transport.
Stayed 2 nights in Jul 2022
Response from Christophe S on 22 Aug 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Christophe SDirecteur

8/10 Good

Ingrid

Stayed 1 night in Jun 2022
Response from Christophe S on 7 Jul 2022
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Christophe S Directeur

8/10 Good

Mei Foon Elaine

Stayed 1 night in Jun 2022
Response from Christophe S on 7 Jul 2022
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Christophe S Directeur

10/10 Excellent

Rachel

Stayed 1 night in Jun 2022
Response from Christophe S on 30 Jun 2022
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Christophe S Directeur

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Christophe S on 25 Apr 2022
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Christophe S Directeur

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover on our Tour de France
Such a quick and easy check in…really polite receptionist; parking so easy; room a delight; so quiet.
Stayed 1 night in Sep 2021
Response from Christophe S on 4 Oct 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe S Directeur

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay
An overnight stay where we found the disabled room to be be almost ideal - very comfortable beds, quiet for a town centre location & a good shower. Breakfast was of a very good standard that seems to be typical of Ibis Styles. Obviously a popular destination as many other Europeans were staying at the same time as ourselves.
Stayed 1 night in Aug 2021
Response from Christophe S on 4 Oct 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe S Directeur

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Christophe S on 18 Aug 2021
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, nos salutations distinguées. Christophe S Directeur

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient overnight stop off
Stopped off on the way from London to Biarritz. Underground car park. Clean room with comfy bed. Plenty of restaurants 10 mins walk away. Close to the motorway.
Stayed 1 night in Jul 2020
Response from Christophe S on 17 Aug 2020
Dear Daniel, Thank you to have taking time to share your satisfaction. Best regar

8/10 Good

Philippa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from cs on 16 Aug 2020
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Christophe S Directeur

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover.
Great place. Restaurant service was excellent, but food was uneven in cooking. A wonderful breakfast!
Stayed 1 night in Oct 2019
Response from Christophe S on 28 Oct 2019
Dear Michael Thank you to have taking time to share your satisfaction further to your stay. Best regards

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from Christophe S on 4 Oct 2019
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Christophe S Directeur

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location near the tram line so easy to get into the centre. Parking available. Room looked a bit tired
Stayed 1 night in Aug 2019
Response from Christophe S on 20 Sept 2019
Thank you for your comment.

6/10 Okay

brian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Christophe S on 22 Aug 2019
Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Mr RCD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant just what we needed a comfy bed & hot shower
Stayed 1 night in Jul 2019
Response from Christophe S on 12 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Alexandre

Travelled with family
Disliked: Cleanliness
Family trip
Convenient to explore Tours, Amboise and Chenonceaux. Expensive for what it offers in terms of comfort. Good breakfast.
Stayed 1 night in Jul 2019
Response from Christophe S on 3 Aug 2019
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Christophe S Directeur

8/10 Good

Edmond, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had been a bit closer to downtown (20 min walk), but it was a spacious and comfortable room. Good breakfast. Perfect base for a few days in Tours to explore the beautiful Loire Valley. Free street parking nearby to avoid the 9 EUR/night hotel fee.
Stayed 4 nights in Apr 2019
Response from Christophe S on 23 Apr 2019
Dear Edmond, Thank you for your comment Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Christophe S on 1 Jan 2019
Thank you for your coment Best regards

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Christophe S on 19 Sept 2018
Cher Jacques, Merci d'avoir pris le temps de partger votre satisfaction, suite à votre sejour à l' Ibis Styles de Tours Centre. Cordialement Christophe S Directeur

8/10 Good

Simon

Tours “tour”
Close to the tram with easy access to the old town. Welcome, room, and breakfast all good. parking €9/night which didn’t seem too bad but had to go into hotel to ask where it was. Two entrances next to one another, one going underground, very tight access - had to abandon and go in ground access which worked out fine.
Stayed 1 night in Aug 2018
Response from Christophe S on 5 Sept 2018
Dear Simon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe S Directeur

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little out of the wsy but nice
Stayed 1 night in Jul 2018
Response from Christophe S on 6 Aug 2018
Thank you for your comment Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Christophe S on 30 Jul 2018
Thank you Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very spacious room and comfortable.
The hotel rooms are clean, and spacious, we got a large room with a nice window. The parking lot needs to be painted again, but besides that everything is good. The hotel is close to a supermarket and the city is located on an area that facilitates short trips to visit attractions close to Tours.
Stayed 1 night in Jun 2018
Response from Christophe S on 25 Jul 2018
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Tours Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe S Directeur

10/10 Excellent

lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Christophe S on 26 Jun 2018
Dear Lise, Thank you. Best regards

8/10 Good

yan

Liked: Cleanliness, property conditions & facilities, room comfort
Small and clean. Good value of money. Convenience location and tiny parking
Stayed 1 night in Jun 2018
Response from Christophe S on 26 Jun 2018
Dear Yan, Thank you to have taking time to share your satisfaction. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good choice if you want to visit Tours; street was a bit noisy at night (people on the street) but it quieted down; excellent breakfast, lots to choose from including being able to boil yourself an egg. Very friendly checkin/out. We opted to park on the street (free) vs. the self-park parkade.
Response from Christophe S on 1 Jul 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe S Directeur

8/10 Good

haemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel.
Big room for the family, good price and nice breakfast. Easy to reach the old town.
Response from Christophe S on 17 Apr 2018
Dear Haemi, Thank you for your positiv feed back we are very pleased you enjoyed your stay in our hotel. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50 metres from the tram
The hotel was full of light, the staff were helpful,and the rooms were well looked after.The breakfast room was large, and the service brisk. The room had no drawers or shelves and only five coat hangers,not enough for a double room.The rectangular bathroom basin took far too long to fill, and there was only one chair plus a pouffe and a tiny desk. The room was spacious, but the space could be better used.
Stayed 5 nights in Apr 2018
Response from Christophe S on 27 Apr 2018
Dear Anonymous, Thank you to have taking time to share your satisfaction further to your stay, we are very plesased you enjoyed your stay in ouir hotel. Best regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, good location, poor quality
Cheap, great location, right next to Gare de l'Est. And lots of good restaurants in the area. Very low-quality service and lodgings. When I walked in, a few people were standing around at the desk chatting and ignoring me. They finally turned around and looked annoyed at me for interrupting their conversation. I explained to them I had a reservation, and they rolled their eyes and gave me the keys. The room itself was very low quality and there was a cockroach in the bathroom. Wifi didn't work. All around, not really a pleasant experience. I chose this hotel, as I just needed somewhere close to the train station for one night and I wanted to keep costs down. Next time, I will pay 20-30 Euro more.
Stayed 1 night in Dec 2017
Response from CS on 15 Feb 2018
Dear Guest, I am sorry but you made a mistake our hotel is in Tours and not in Paris. So this comment is for an other hotel . Best regrds Christophe S General Manager

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stop over on way back to Cherbourg, really nice spot, easy to access old town via tram. Free breakfast is very. Good too.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
friendly staff, good breakfast
Stayed 1 night in Aug 2017

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
OK hotel, but nothing spectacular. Bit of a walk to the twon centre. Overall good family overnight stay.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base on direct tram line into the town centre
Stayed 2 nights in Jul 2017

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel to spend the night
It's a fine hotel to stay and spend the night. The garage is opcional.
Stayed 1 night in Jul 2017
Response from Christophe S on 28 Jul 2017
Dear Paulo, We very much appreciate your comments regarding your stay at the ibis Styles Tours Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe S

6/10 Okay

Verified traveller

more run down than other ibis styles
narrow entrance to car park, breakfast mediocre, pillows uncomfortable
Stayed 1 night in Jul 2017

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marie, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed overnight, pleasant large room. Taxi came on time.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Great location, with a stroll to the centre of the town and our room was clean, comfortable and with air conditioning.
Response from Christophe S on 25 Jul 2016
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Tours Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe S Directeur

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mr John, N. Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycling Loire
Modern hotel with basement carpark. Free tea and coffee all day. Great for a stop off