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Reviews of Indy Speedway Inn

2 out of 5
Indy Speedway Inn
3851 Shore Drive I 465 To Exit, W 38th And I 465 Exit 17, Indianapolis, IN

Reviews

6.2
Rating 10 - Excellent. 49 out of 266 reviews" "
Rating 8 - Good. 65 out of 266 reviews" "
Rating 6 - Okay. 49 out of 266 reviews" "
Rating 4 - Poor. 51 out of 266 reviews" "
Rating 2 - Terrible. 52 out of 266 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really liked our room itself a lot. Didn't like the fact that the key cards for ours and many other rooms didn't work at all. The manager had to open our door with his master every time we returned to the room.
Stayed 1 night in Apr 2024

8/10 Good

Kayla

Travelled with family
Liked: Amenities
Our hotel was clean and staff helpful but out door wouldn’t lock. You can lock it when you are inside but if you left to go anywhere the door was accessible without key card opened right up. They were sold out so we stayed for the night but would be helpful for longer stays
Stayed 1 night in Apr 2024

4/10 Poor

Juan, Blue Island

Travelled with family
Disliked: Cleanliness
Staff need to pay attention of rooms and showers. Shower curtain was dirty and toilet too. Friendly staff but dirty bathroom.
Stayed 1 night in Apr 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, everything was in poor condition, and the lock on the door to the adjoining room didn't work. I was too tired to mess with switching rooms so I moved furniture in front of it and went to bed. Terrible hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Jose rolando

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Lavonne

Disliked: Property conditions & facilities
Musty smelling room
Stayed 1 night in Aug 2023

6/10 Okay

Cristian

Stayed 4 nights in Aug 2023

4/10 Poor

Willamina

Stayed 1 night in Aug 2023

10/10 Excellent

Ethan

Stayed 1 night in Aug 2023

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Kayla

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dead bug in bed. 2 dead centipedes on bathroom floor-which also looked dirty. Weird smell even though non smoking room. Key card was not actually needed as the door just opened with handle turn. Stated free breakfast but none. Very expensive for what you get. Quite disappointing.
Stayed 1 night in May 2023

6/10 Okay

Reiss

Travelled with group
Disliked: Cleanliness, staff & service
I booked my hotel on Hotels.com and when I went to go check in and show the clerk I had already paid. He told me he still had to take my card for his paper records. He wrote down my information. I now have a charge from Hotels.com and from Indy Speedway Inn that is currently pending. I am going to need to figure out how to dispute this charge if both of these go through.
Stayed 1 night in May 2023

2/10 Terrible

Aaron

Stayed 1 night in May 2023

4/10 Poor

Veronica

Travelled with partner
Disliked: Property conditions & facilities
I was horrfied by the nasty stained sheets. We went to the store to get clean sheets. Room also had a musky smell.
Stayed 1 night in May 2023

4/10 Poor

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charge you for a extra key refrigerator had mold bathroom door couldn’t close toilet to large for restroom door couldn’t close hotel needs a bad update.
Stayed 1 night in Oct 2022

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is a property that obvious caters to a certain clientele. The broken fake finger nail on the floor is a good clue. Also came back to find our door unlocked and open. The other room next to us experienced the same thing.
Stayed 2 nights in May 2022

6/10 Okay

Nathan

Travelled with family
Liked: Property conditions & facilities
Ok stay but nothing special
The stay was ok. But, the ad with hotel . Com said continental breakfast,(no didn’t happen, no continental breakfast, hod a coffee pot in the room (great no filters). The room were out date but clean the first day after that house keeper picked up the used bath towels but didn’t leave any to replace them. Other than that it was ok.
Stayed 2 nights in May 2022

2/10 Terrible

Mary E

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Hemchandran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johnny B is a great host. Funny n helpful.
Stayed 1 night in May 2022

2/10 Terrible

SCOTT

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Teresa

Stayed 1 night in Apr 2022

6/10 Okay

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedway Inn. Call to reserve.
The motel was clean and decently sized, but I got charged $20 extra for having my 9 and 4 year old kids stay, despite putting them in while searching for a room. The rooms at the Indy Speedway lnn are $120 a night, but since I used Hotels.com, I ended up paying $177 which was a "deal" with dozens of extra fees added, plus that extra $20. I didn't know Ticketmaster rented motel rooms. The Indy Speedway Inn wasn't bad at all, but Hotels.com ripped me off and I will not be using it again in the future.
Stayed 1 night in Apr 2022

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far, far away from this nightmare.
This dump should have been condemned and torn down 30 years ago. I have no words to describe the smell in the room. I ran a travelling construction crew in the 80s and 90s and THOUGHT that I had endured the worst motels. WRONG! Could not stand up in the room with the toilet and shower due to an elevated floor because they were too lazy to repair the plumbing correctly. Sheds and old travel trailers took up parking on the rear. Dogs on chains guarded the office door. Check in was a nightmare because the guy they had there was right out of Mad Max and was difficult to deal with. Two persons in the room (as reserved) but he refused to give us a second access card. Paid a premium price (due to the FCP National Championship Game that weekend) but this place is not worth $25 a night.
Stayed 2 nights in Jan 2022

4/10 Poor

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place wanted to charge me again for my room even though I already paid through pay pal. The charged me $30. Pet fee when their brochure states $15. For any size dog.
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They Scammed Me
After reading several reviews of this hotel stating that they had bed bugs, I contacted them and tried to cancel my reservation. They refused to give me a refund, so I lost a couple hundred bucks and ended up staying in another hotel. Don't book here unless you love bed bugs.
Stayed 1 night in Dec 2021

4/10 Poor

ERIC, CARO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. You also get casual racial slurs dropped by staff during check in when they try to dispense advice about where not to go nearby.
Stayed 1 night in Dec 2021

4/10 Poor

Tim

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost more than Hotels.com tells you!
Manager charged me an extra $80 upon checking in because “I paid hotels.com…not them” cigarette smoke smell and ashes all over the room. Hand towels were wet…and not from being washed. Bathroom was disgusting and had a nice “notch” cut out of the door so it could be closed. Absolutely unhappy after being forced to pay and extra $80 and not “go somewhere else and pay $400 for a room” as the manager told me. He was not a nice guy at all…and his barking dogs outside didn’t seem to bother him either.
Stayed 1 night in Dec 2021

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from johnnyb on 18 Aug 2021
thank you

2/10 Terrible

Karen L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Jeremy

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Ok, but could be a lot better
Room was comfortable, but cleanliness was a bit of an issue. The in room coffee maker had mold growing in it, and when I mentioned it to the manager at checkout he basically advised I should have just cleaned it myself. Also a little weird is that there are warning signs about loose police k9s all over the place. Just a little disconcerting. Check-in took longer than I’d normally expect, but there was only one person working the counter on an Indy racy weekend, so I guess it wasn’t too bad.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Aug 2021

10/10 Excellent

Inesia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from johnnyb on 18 Aug 2021
thankyou

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good
Stayed 1 night in Feb 2020

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good stay
Stayed 1 night in Feb 2020

10/10 Excellent

alanSimon, Indianapolis Columbus Ohio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great I always stay there when I am in town
Stayed 1 night in Dec 2019

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Not as advertised
No breakfast as advertised and the tv did not work.
Stayed 1 night in Dec 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Manager treated me like royalty and was super nice. I appreciated his kindness and professionalism
Stayed 1 night in Oct 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Where's the Pool
Booked on line. Didn't have record of it at motel. Used a handwritten form and tried to run my card a second time. Charged additional $20.00 for Kids (One of which was 8). Listed that hotel has pool on hotel.com. There is no pool. This was the main reason for choosing the hotel. My daughter is 8 and has to hang out when we travel for baseball tournaments for older sibling. Pool is a must for her. Was told by the manager that there was a pool around behind some trees. The pool was the neighboring hotels pool. Smell in the lobby was awful. Horrible experience even without the heatwave that weekend.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub was full of someone elses hair (SUPER obvious because there was TONS of it.) Bird nest above light at our door= under constant attack from mommy bird. Ate a late dinner, came back to the room and uncovered the bed to find a crap load of pubic hair/ hair/ stains all over sheets BECAUSE THEY WERE NEVER CHANGED. Confronted the owner about housekeeping being poor, and he just kept saying " I know, I know" and closed the door on me!!!!! While packing our crap up at 11:30 p.m. to start our frickin 5 hour trip back home, we also got to witness 2 drug deals right in the parking lot!!!!!!! MAYBE I SHOULD HAVE BOUGHT SOME CRACK TOO TO KEEP ME UP ALL THE WAY HOME!!!! I am demanding a full refund. I am contacting the Better Business Bureau, as well as the Indiana Health Department. TOTAL BS!
Stayed 1 night in Jun 2019

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go anywhere else!
The gentleman at the front desk was yelling at a woman when I walked in. It only went downhill from there. We actually sacraficed our payment and went somewhere else. Not a safe environment
Stayed 1 night in Jun 2019

6/10 Okay

Robert

Disliked: Cleanliness
Rooms were questionable when you got into them. Their office was a mess, the room for breakfast could have been better
Stayed 2 nights in May 2019

6/10 Okay

Vicky

No free complimentary breakfast as advertised!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
"Johnny B" (mgr) seems to be a one-man show, running a skeleton crew. Room was OK, nothing to write home about. WiFi is unsecured, so be careful. Cable TV had pretty good channel selection.
Stayed 2 nights in Apr 2019