Hyatt Place Indianapolis/Keystone

Star Rating
3 out of 5
Photo gallery


4.3 / 5Very Good
1,109 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly


What's nearby

  • Popular Location
    Fashion Mall at Keystone
    9 min walk
  • Popular Location
    Castleton Square
    6 min drive
  • Restaurant
    The Cheesecake Factory
    10 min walk
  • Restaurant
    10 min walk
  • Airport
    Indianapolis, IN (IND-Indianapolis Intl.)
    39 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-12-06. Try updating your dates to see prices for your trip.

    About this area


    In the city centre, Hyatt Place Indianapolis/Keystone is in an area with good shopping. Children's Museum of Indianapolis and Indianapolis Art Center are cultural highlights, and travellers looking to shop may want to visit Fashion Mall at Keystone and Castleton Square. Traders Point Creamery and Post Road Recreation Center are also worth visiting.

    4.7/5 guest location rating

    Guests like it for

    • Easy parking (314 reviews)
    • Great shopping (281 reviews)
    • Good places to eat (231 reviews)

    What's nearby

    • Popular Location
      Fashion Mall at Keystone - 9 min walk
    • Popular Location
      Castleton Square - 6 min drive
    • Popular Location
      Dave & Buster's - 7 min drive
    • Popular Location
      Caribbean Cove Indoor Water Park - 13 min drive
    • Popular Location
      Butler University - 15 min drive

    Getting around

    • Indianapolis Station - 28 min drive
    • Indianapolis, IN (IND-Indianapolis Intl.) - 39 min drive


    • The Cheesecake Factory — 10 min walk
    • Sullivan's — 10 min walk
    • Piada — 12 min walk
    • Seasons 52 — 12 min walk
    • Fleming's — 17 min walk

    About this property

    Hyatt Place Indianapolis/Keystone

    A fitness centre, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site. All 124 rooms feature comforts such as premium bedding and down comforters, while conveniences include sofa beds and sitting areas. Guests will also find complimentary wireless Internet access, MP3 docking stations and flat-screen TVs.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 0.00 per person
    • 1 coffee shop/cafe
    • 1 bar

    Things to do

    • Fitness centre
    • Seasonal outdoor pool

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Fridge
    • Seasonal outdoor pool
    • Sofa bed


    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service

    Languages spoken

    • English

    Business services

    • Meeting rooms
    • Conference space


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Smoke-free property
    • TV in reception

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Free cots/infant beds
    • Premium bedding
    • Sofa bed


    • Bathroom (partially open)
    • Designer toiletries
    • Hairdryer
    • Shower/bathtub combination


    • 42-inch flat-screen TV
    • TV/satellite channels
    • MP3 dock
    • pay films
    • premium channels

    Food and drink

    • Coffee/tea maker
    • Fridge


    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Separate sitting area

    Frequently asked questions


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    We're thankful for you!

    Whether we're in town visiting family or friends, we love staying at the Hyatt Place near the Fashion Mall. The front desk is always helpful and accommodating and super friendly. Thanks again for making our visit a restful, peaceful one!

    Stayed 2 nights in Nov 2019


    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    Power was out all night until 1-2 am. We had no hot water or wifi all night. We were supposed to get a discount but no one called me about a discount

    Stayed 1 night in Nov 2019


    • Liked: Property conditions & facilities, room comfort
    • Disliked: Staff & service

    Rude front desk staff

    My friends stay at Hyatts frequently so I stayed at this hotel to be near them. They had a late check out. I routinely stay at Marriotts and I can always get a late check out and the front desk staff are always very nice. At this Hyatt on a Sunday morning, I called down to the front desk at 12 pm to ask for a bit later check out. The woman that answered was very rude and said that management would not authorize any late checkouts and that I would be charged a fee. There was absolutely no reason for me to be charged a fee for leaving the room a few minutes late. I had to argue with the rude woman and she gave me 45 minutes or then she would charge me. I will NEVER stay at a Hyatt again.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect get away spot

    It was a very clean and accommodating room. The room was quiet despite having tons of teens everywhere.The bar and breakfast was also perfect.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 9 nights in Nov 2019

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