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Reviews of Hyatt Place Indianapolis Airport

3 out of 5
Hyatt Place Indianapolis Airport
5500 W Bradbury Ave, Indianapolis, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would rate even higher, but in the middle of construction to improve the hotel, so a little messy in areas. However, the remodeling looks very nice, and once completed will be a very nice hotel to stay. Impressive options for the included breakfast in the morning.
Stayed 1 night in Apr 2024
Response from Enock Karikari on 17 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Wadson

Travelled with partner
Liked: Staff & service, amenities
More than 45mns without the water
Stayed 2 nights in Apr 2024
Response from Enock on 17 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

6/10 Okay

Savanah

Travelled with family
There was no warning that it was under construction, so everything was a mess. The room was tiny for being a king suite, so wasn’t worth the cost. Breakfast was barely warm, but staff was all kind. Gas station right across the street was convenient, but not very clean and sketchy.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 18 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2024
Response from Enock Karikari on 18 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

2/10 Terrible

Gabriel

Liked: Staff & service
Nothing to do!!! And the “bar” and “restaurant” are laughable at best
Stayed 1 night in Apr 2024
Response from Enock Karikari on 18 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

8/10 Good

conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from Enock Karikari on 18 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We came to Indy for a concert and I was happy how close we were to downtown and how easily we could get to Lucas Oil Stadium.
Stayed 1 night in Apr 2024
Response from Enock Karikari on 17 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Our vehicle was broken into and they stole our luggage
Stayed 1 night in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent Breakfast nice staff
Stayed 1 night in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Lina

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly when checking in.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family checked in with ease. There was construction going on but it didn't disturb us and we used door closest to our car. There was a nice breakfast and the room was adequate size and clean. Fridge was in the room and a microwave in the lobby area so it wasn't bad since it was available in the hotel.
Stayed 2 nights in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk made quesadillas around 1 am for us. Staff very kind and helpful.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

KENICHIRO, Kyotanabe shi

Business traveller
Liked: Cleanliness, staff & service
スタッフ親切、たまたまリノベーションしていたので朝９時くらいからうるさかった。 施設は清潔で綺麗。ビジネス利用
Stayed 3 nights in Mar 2024
Response from Enock Karikari on 7 Apr 2024
ハイアットプレイスインディアナポリスエアポートでのご滞在に関するフィードバックをお寄せいただきありがとうございますあなたのコメントは、あなたがあなたの全体的な滞在に満足していたことを知ってうれしいので、私たちのスタッフ全員と共有されます。ハイアットプレイスインディアナポリスエアポートをお選びいただきありがとうございます。

2/10 Terrible

phil

Stayed 1 night in Mar 2024
Response from Enock Karikari on 18 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

8/10 Good

Tomasz

Business traveller
Liked: Cleanliness, staff & service
Ongoing construction which you find out about when you check-in. The information should be present during booking because If I was traveling with the kids, I would not have stayed there.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Cortrell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from Enock Karikari on 16 Mar 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Mengqi

Stayed 1 night in Mar 2024
Response from Enock Karikari on 7 Apr 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facility was under heavy construction and was given no prior warning. Workers were using the guest elevator so it was dirty and crowded. When I checked in the desk attendant warned me to park my car on other side to avoid break-ins.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 16 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

2/10 Terrible

RAYMOND

Business traveller
Liked: Cleanliness, staff & service
The shower water pressure was low when we checked in. The frontdesk said the plumber is still there fixing something so wait and try again after 15 mins. I waited for 2 hours and still the same. They moved us to another room but the room has no shower gel, no coffee table, no bed lights, no side tables. I called for the shower gel and never came.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 16 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

ESMERALDA, Aurora

Stayed 1 night in Jan 2024
Response from Enock Karikari on 16 Mar 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

CHOCKALINGAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 16 Mar 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Abigail

Liked: Staff & service
Rooms were clean and comfortable. The hotel is renovating, so there's a lot of dust in the main areas. Lots of noise from other guests slamming doors late at night. Walls are very thin.
Stayed 2 nights in Mar 2024
Response from Enock Karikari on 16 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

jean m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was easy to get to and convenient for our departure tomorrow.
Stayed 1 night in Mar 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Alisia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always one of 1st places to stay.
Stayed 2 nights in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 Okay

Eric

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and the breakfast options were great ! Definitely will be coming back!
Stayed 1 night in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Cedric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and quiet neighborhood
Stayed 6 nights in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities
They are remodeling and I was made aware of this when I booked the stay. There was hammering and other noise but only from 9am to 6pm. Unfortunately the exercise room was closed.
Stayed 5 nights in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Mary

Liked: Staff & service
This property is old. It’s being remodeled but it’s still old. I would say this is a three star hotel.
Stayed 1 night in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Sherrye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Mitzie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful
Stayed 1 night in Feb 2024
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect for my two kids and I. Hotel was very nice. Would stay again.
Stayed 3 nights in Dec 2023
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Ron

Because of renovations going on at the time of our visit, I rated the hotel lower on facilities and grounds.
Stayed 1 night in Jan 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Yes there was renovation going on but appropriate considerations were implemented. Clean spacious rooms (we had a king size) no bad odors. Hot breakfast with scrambled eggs potatoes French toast sticks sausage and fruit, cereal, bagels…. Not much around the area, near airport, overpriced gas station across the street but easy access to the interstate. Reasonable rate. I would return
Stayed 1 night in Jan 2024
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Michael, Buda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Jan 2024
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Paul

Liked: Amenities
Close to the airport and where I needed to visit
Stayed 2 nights in Jan 2024
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

2/10 Terrible

stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I need contacted.
Stayed 1 night in Jan 2024
Response from Enock Karikari on 2 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome last minute stay
Had a last minute stay and it is a wonderful room and close to airport. Airport transfer is provided if you ask.
Stayed 1 night in Jan 2024
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Brenda

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

6/10 Okay

Erik

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Enock Karikari on 13 Jan 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

HELGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Enock Karikari on 13 Jan 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Enock Karikari on 13 Jan 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Rodolfina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Enock Karikari on 13 Jan 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raider🏈🏈 getaway..
Would have given a *5*star, hotel was going through renovations. It was nice that signs were posted with times about renovations. Breakfast was so-so, microwave in area definitely a plus to reheat food. Other than that it was a great, quiet stay and definitely be back again for round 3!👍👍
Stayed 3 nights in Dec 2023
Response from Enock Karikari on 13 Jan 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

6/10 Okay

David, Plymouth

Business traveller
Liked: Staff & service
Not in keeping with the Hyatt brand expectations.
Stayed 2 nights in Dec 2023
Response from Enock Karikari on 13 Jan 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Tiesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year!
Enjoyed our stay, great customer service!
Stayed 1 night in Dec 2023
Response from Enock Karikari on 13 Jan 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there was a renovation occurring....we could really not tell. They had a separate elevator for contractors and one for guests. The hours of working were posted. Breakfast very tasty. Our room was one to eventually be updated...but is was great already !....so nice.
Stayed 1 night in Dec 2023
Response from Enock Karikari on 13 Jan 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

8/10 Good

Tim

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Enock Karikari on 2 Feb 2024
Thank you for the feedback on your stay at Hyatt place Indianapolis AirportYour comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay.Thank you for choosing Hyatt place Indianapolis Airport and we look forward to welcome you in the not too distant future!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here to run the Marathon and this was the perfect spot to stay away from the high prices downtown where I stayed on my previous trip to Indy run the marathon.
Response from Enock Karikari on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.