All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I’m not someone to leave a review period but this place was gross. Stains on all the sheets and pillow cases, sheets so worn you could see thru them, plaster walls crumbling, shower scuffed and stained, dirty floor and the hardest mattress I’ve ever slept in. Also bullet proof glass at the front desk….
Matthew
Stayed 1 night in Apr 2024
Response from Management on 22 Apr 2024
Dear Matthew, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
4/10 Poor
Maribel
21 Apr 2024
Disliked: Staff & service
Ofrecen desayuno y no hay , tienes que activar tu tarjeta de la puerta todos los días.
Maribel
Stayed 3 nights in Apr 2024
Response from Management on 22 Apr 2024
Dear Maribel,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management
10/10 Excellent
Jessie
18 Apr 2024
Liked: Cleanliness, amenities
Love the pool and the rooms were clean
Jessie
Stayed 2 nights in Apr 2024
Response from Management on 22 Apr 2024
Dear Jessie,We are pleased to exceed your expectations.It is really nice to note that you liked the stay and services at our hotel during your recent visit.We look forward to having you with us again very soon.Thanks,Management
6/10 Okay
Karissa
Business traveller
17 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
If you're looking for a fair price then this site will meet your needs.
However, if you're expecting a real breakfast, a pool that is open, warm water in your tub, then keep looking.
Karissa
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Dear Guest,Thank you for sharing your feedback, Karissa. We appreciate your compliments on our pricing. We apologize for any inconvenience you experienced during your stay regarding the breakfast options, pool availability, and water temperature in your tub. Please know that we will address these issues with our team to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back again in the future.Thanks
The shower hadn't been clean, whoever stayed there before me had apparently dyed their hair, there were dark drops of hair coloring in the shower stall, and a very long strand of hair with a snarl of hair at the end that looked like a large spider. I managed a motel years ago, this room was not clean, the bed had been made, and that's about all.
Martha
Stayed 1 night in Apr 2024
Response from Management on 18 Apr 2024
Dear Martha,Thank you for choosing to stay with us during your business trip. We sincerely apologize for the cleanliness issues you experienced in your room, especially in the shower area. Please know that this is not the standard of cleanliness we uphold, and we will address this with our housekeeping team to ensure such oversights are not repeated in the future.We appreciate your feedback as a former motel manager, and we value your insights. Our goal is to provide all our guests with a comfortable and clean stay, and we regret that we fell short during your visit.If your travels bring you back to the area, we hope you will consider giving us another chance to provide you with the exceptional experience we strive to offer all our guests.Warm regards,Days Inn & Suites by Wyndham Northwest Indianapolis
The aesthetic was awful. Horrible paint job, mirrors hung crookedly. Grit found in the showers. Dirty breakfast area. Rude staff.
Kimmetha
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Dear Kimmetha,Thank you for taking the time to share your feedback with us. We are disappointed to hear that your experience did not meet your expectations. Please accept our sincere apologies for the issues you encountered during your stay.Your comments regarding the aesthetics of the room and cleanliness have been noted, and we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are rectified promptly. Additionally, we will investigate the matter of the dirty breakfast area and address it with our staff.We strive to provide excellent service and accommodations for all our guests, and we regret that we fell short in your case. Your feedback is invaluable to us as we work to improve the guest experience.We hope you will consider giving us another opportunity to exceed your expectations on a future visit.Warm regards,Days Inn & Suites by Wyndham Northwest Indianapolis
6/10 Okay
Tamra
8 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Tamra
Stayed 1 night in Apr 2024
Response from Management on 22 Apr 2024
Thanks
6/10 Okay
Cliff
7 Apr 2024
Did what it needed to do
Cliff
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Dear Guest,Thank you .We really appreciate that. We will work harder to make it better. Thank youManagement
Security is everywhere making sure everything is safe. It's beautiful and clean.
Sarah
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Sarah, I am happy to see that you had a satisfying experience looking at the comments.We are continuously working to improve our hospitality. Look forward to seeing you again.Thanks
Most horrifying place to stay for 2 nights.
The 1st night we suffered, we were attement about getting a better room, it was night & day, we would not even take a free stay!!!! It was terrible!
Mai
Stayed 2 nights in Mar 2024
Response from Management on 22 Apr 2024
Dear Mai, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
8/10 Good
Anna
29 Mar 2024
Liked: Cleanliness, staff & service
The breakfast would be better.
Anna
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Anna,Thanks for the stay and the feedback. We will work harder to make it better. Thanks
There was no towels by the pool and hardly any breakfast options. Otherwise decent stay.
Amber
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Amber,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Thanks,Management
2/10 Terrible
Allison
17 Mar 2024
Disliked: Property conditions & facilities
Would not recommend. Staff were not accommodating. Pulled up after dinner to 6 police cars in the parking lot and left instead of staying.
Allison
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Allison, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
8/10 Good
Janet
Travelled with partner
17 Mar 2024
Liked: Cleanliness, staff & service
Rooms were simple but clean and spacious although not enough drawers was only 1 in our room, and remote batteries were being held w scotch tape.
Janet
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Janet,Thank you .We really appreciate that. We will work harder to make it better. Thank you
The entire room was old and out dated. The sheets were stained and had holes in them. The pillows were old and worn out. The bath towels had holes and were dingy. The room doesn’t look like it cleaned very well at all. Would not recommend.
Casey
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear Casey,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Thanks
4/10 Poor
K
9 Mar 2024
Disliked: Cleanliness, staff & service, amenities
The bathtub is really dirty and the pillows are very bad quality, the clock in the room was dirty. All the room really not just needs cleaning but sanitize it. Not happy at all, I need my refund.
K
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Dear K,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management
Dear Markel,Thank you so much for doing a review. We really appreciate your feedback. We will work harder to resolve your issue. Thanks and have a great day.
The hotel next door had dog feces everywhere when walking through
Stephanie
Stayed 3 nights in Feb 2024
Response from Management on 1 Mar 2024
Dear Stephanie,We are pleased to exceed your expectations.It is really nice to note that you liked the stay and services at our hotel during your recent visit.We look forward to having you with us again very soon.Thanks,Management
Dear Latiana,Thank you for the stay and the generous appreciation.Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you.Looking forward to welcoming you again.Thanks,MAnagement
Nothing work at breakfast time no juice machine because it was broke both datz pancake machine wasnt working second day. Had cereal but no milk .
Kim
Stayed 2 nights in Feb 2024
Response from Management on 8 Apr 2024
Dear Kim,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.Thanks
The staff was excellent. The room needs repairs in the bathroom. Not thoroughly clean. The walls were thin so noise from the hallway was loud. I would not stay here again.
The location of this hotel is great. They should repair and maintain the rooms.
Chris
Stayed 1 night in Feb 2024
Response from Management on 24 Feb 2024
Dear Chris,Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again.Thanks
The room was disgusting!! Stains all over the comforter and couch, trash along the baseboards, hair on towels, some type of liquid running down the door, straws on the floor, spill mark on the walls and electrical outlets. Not to mention homeless people at the entrance to the building trying to get into the building.
Jonathan
Stayed 1 night in Feb 2024
Response from Management on 24 Feb 2024
Dear Guest,Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again.Thanks
It's definitely not the nicest property around there but ya get what ya pay for I suppose at around $65 a night. Definitely some shady characters wandering up and down those halls, hanging around outside. I made sure to lock myself in the room as securely as possible just in case.
Emily
Stayed 2 nights in Feb 2024
Response from Management on 12 Feb 2024
Dear Emily,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks
10/10 Excellent
Breanna
7 Feb 2024
Great stay
Breanna
Stayed 2 nights in Feb 2024
Response from Management on 12 Feb 2024
Dear Breanna,Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again.Thanks,Management
It seems like they’re remodeling, the rooms looked very nice just very loud
Laura
Stayed 1 night in Feb 2024
Response from Management on 6 Feb 2024
Dear Laura,Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and that you felt like you had an apartment rather than a hotel room. We strive to make sure our guests have the best experience possible, and it's great to know that we achieved that. We'll certainly pass along your compliments to the staff and breakfast team. Thank you again for taking the time to share your experience and we look forward to welcoming you back in the future!Thanks
Dear Guest,I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you againThanks
We did not even end up staying. When we walked in to check in, the lobby reeked of marijuana. People were cutting other people’s hair in the lobby. We went up to the room and saw a large bug go across one of the beds within a minute of being up there. We grabbed our things and left. Never again!
Brittney
Stayed 1 night in Jan 2024
Response from Management on 6 Feb 2024
Dear Guest, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks
The hotel was very dirty. The bedding was in terrible condition with cigarettes holes everywhere. Staff was very unfriendly. They assumed that I brought visitors to the hotel to swim but my reservation was for seven.
Andrea
Stayed 1 night in Jan 2024
Response from Management on 20 Jan 2024
Dear Andrea,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
6/10 Okay
Anthony
8 Jan 2024
Anthony
Stayed 1 night in Jan 2024
Response from Management on 11 Jan 2024
Thanks
2/10 Terrible
Lawryn
7 Jan 2024
The property is in terrible condition the room was not clean they was hair an blood stain on the sheets the shower was falling apart and the lining had mold on it the shower was not clean at all
Lawryn
Stayed 2 nights in Jan 2024
Response from Management on 11 Jan 2024
Dear Lawryn, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
It was just an overnight, budget conscious stay. The price was right, the room was very clean, and it was quiet
Christopher
Stayed 1 night in Dec 2023
Response from Management on 6 Feb 2024
Dear Guest,Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again.Thanks
My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.
Very dirty inside and out. I get that it may be an older building, but cleanliness is not their top priority. pillows were not really pillows more like balled up sheets in a bag. Very very dirty
M
Stayed 1 night in Dec 2023
Response from Management on 21 Dec 2023
Dear Guest,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.Thanks,Management