Minibar, blackout curtains, soundproofing, iron/ironing board

Reviews of Incheon Airport Hotel

3 out of 5
Incheon Airport Hotel
11, Sindosinam-ro 149beon-gil, Jung-gu, Incheon, Incheon

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1002 reviews" "
Rating 8 - Good. 392 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is surrounded by alot of stores, mini market, spa, restaurant and it's within a walk distance. Unfortunately, it is hard to search in the map. And it's a bit challenge for the taxi driver. But it's a good place. The room is not quite big. But it's enough. It has a corner bath tub and shower. In Korea the heat came out from the floor during winter. You will not find a HVAC unit in the room. But they have a wall AC unit, incase you feel hot. Very convenient. I will come back. It's 30 min to Incheon Chinatown. 10 min. To the airport.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and some friendly staff :)
Stayed 3 nights in Mar 2024

4/10 Poor

Chong, Los Angeles

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Overall average but moth flies all over bathroom shower area with bad odor. Floors need renovation.
Stayed 1 night in Mar 2024
Response from MIMI on 5 Mar 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you

4/10 Poor

Jose

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Outdated and too dark. Fair price for what you get. Could use some love in terms of decoration and the overall state of the room and building.
Stayed 1 night in Feb 2024
Response from MIMI on 28 Feb 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you

10/10 Excellent

Owen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, clean, very nice rooms. A hidden gem. Terrific restaurants right there. Fantastic value for the money
Stayed 1 night in Jan 2024
Response from MIMI on 18 Feb 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you

6/10 Okay

JinHyung Bryan

Not bad
Stayed 1 night in Jan 2024
Response from MIMI on 22 Jan 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

6/10 Okay

Richardson

Stayed 1 night in Jan 2024
Response from MIMI on 22 Jan 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Teing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. No issues at all.
Stayed 1 night in Jan 2024
Response from MIMI on 22 Jan 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

8/10 Good

Chao, Camarillo

Stayed 1 night in Jan 2024
Response from MIMI on 22 Jan 2024
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

8/10 Good

Bhupinder

Liked: Cleanliness, staff & service
Food options are limited
Stayed 1 night in Nov 2023
Response from FRONT on 4 Dec 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. Exactly as advertised.
Stayed 3 nights in Oct 2023
Response from MIMI on 30 Oct 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Yunchong

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating with our pet cat staying. 5 stars!
Stayed 1 night in Sep 2023
Response from MIMI on 23 Sept 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Peter

Travelled with partner
Service was amazing!!!! The staff is great, but the facility is old.
Stayed 1 night in Sep 2023
Response from MIMI on 23 Sept 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MIMI on 17 Sept 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

4/10 Poor

Yahui

Stayed 2 nights in Aug 2023
Response from MIMI on 17 Sept 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

6/10 Okay

Geoff

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok for one night. Room smelt strongly of cigarette smoke
Stayed 1 night in Aug 2023
Response from MIMI on 19 Aug 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Incheon airport
This is a great place to stay while in-transit to or from Incheon airport. It is a short walk from the Unseo Station and in an area with surprisingly good nightlife (restaurants, coffee shops, and music clubs open late). The hotel itself was very comfortable and the hotel staff were very friendly and helpful. There is an espresso machine in the lobby, which was a nice touch!
Stayed 1 night in May 2023
Response from MIMI on 27 May 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

cha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful.
Stayed 3 nights in Mar 2023
Response from FRONT on 15 Mar 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from MIMI on 26 Mar 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

6/10 Okay

Jack

Short distance to Inchon terminal2 was good. The property was just minimal.
Stayed 1 night in Jan 2023
Response from mini on 2 Feb 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a great value and easy location to everything.
Stayed 1 night in Jan 2023
Response from MIMI on 31 Jan 2023
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Amenities
It was an okay basic place to stay near the airport. Their staff was nice. The room was fairly clean. Overall, for a quick stay not bad. However, the only heat was from a radiator next to the bed and it didn’t spread though the room very well. I was a bit cold and slept in my winter jacket. Additionally, it should be noted this property doesn’t offer an airport shuttle service. Not a big deal, but I swear that it was advertised as such on Travelocity. It is close to the airport though and it wasn’t trouble getting a taxi.
Response from FRONT on 23 Dec 2022
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

6/10 Okay

Rumiko

Liked: Cleanliness, staff & service
Somehow I couldn't watch the TV in the morning. " no signal" kept coming up on the screen.
Stayed 1 night in Nov 2022
Response from FRONT on 19 Nov 2022
I'm sorry for the inconvenience

10/10 Excellent

Matilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are v friendly and nice
Response from FRONT on 6 Nov 2022
We strive to be a more friendly hotel

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Response from FRONT on 3 Nov 2022
Thank you very much for using our hotel.

8/10 Good

Schirn

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2022
Response from mini on 19 Dec 2022
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

JAMSHID

Stayed 1 night in Sep 2021
Response from MIMI on 28 Sept 2021
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very kind. The room was clean, quiet, and comfortable. I would use them again.
Stayed 2 nights in Aug 2021
Response from MIMI on 12 Sept 2021
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and had smoking rooms which was great that is why I picked this hotel A big pluse
Stayed 1 night in Jun 2021
Response from MIMI on 1 Jul 2021
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness
A
Stayed 1 night in Jun 2021
Response from MIMI on 29 Jun 2021
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front service person was very accommodating and gave us a free upgrade due to all our excess baggage giving us more room. Also the website stated free shuttle but that wasn't available. The room was clean, lots of restaurants in the area so food is not an issue. I appreciate the staff and thanks for an enjoyable trip!
Stayed 2 nights in Jun 2021
Response from MIMI on 29 Jun 2021
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Mark joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from MIMI on 8 Jun 2021
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

8/10 Good

Holly

Liked: Cleanliness, staff & service
Hotel was nice and room was clean but there was no airport shuttle as advertised and the HVAC unit on the wall didn’t work so there was no air circulation.
Stayed 1 night in Apr 2021
Response from INCHEON AIRPORT HOTEL on 29 Apr 2021
Thank you for your evaluation. We will prepare and check facilities more carefully. Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from INCHEON AIRPORT HOTEL on 23 Feb 2021
저희호텔을 이용해 주셔서 감사드립니다 더욱더 친절한 호텔이 되도록 하겠습니다

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to from the Unseo train station, very convenient location to the airport, nice desk staff, wonderful service.
Stayed 1 night in Jan 2021
Response from INCHEON AIRPORT HOTEL on 10 Jan 2021
Thank you for using our hotel.

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place near Incheon airport
Very good place. English friendly.
Stayed 1 night in Dec 2020
Response from MIMI on 20 Dec 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks

6/10 Okay

Clarence E

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Honesty issues
The overall all stay was good they offered free Airport Shuttle but once you get there tell you that you have to take a taxi at your expense so had a fight over that probably won’t stay there again
Stayed 1 night in Nov 2020
Response from INCHEON AIRPORT HOTEL on 6 Nov 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020
Response from MIMI on 4 Oct 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from MIMI on 30 Sept 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Service was wonderful, staff were very wonderful and helpful especially Welwyn trying to get a taxi service
Stayed 3 nights in Aug 2020
Response from INCHEON AIRPORT HOTEL on 30 Aug 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from MIMI on 28 Jul 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars!
Super friendly staff and the room was huge and clean. Great location within walking distance of food and convenience stores. Highly recommended for folks flying out of Incheon.
Stayed 1 night in Jul 2020
Response from MIMI on 23 Jul 2020
Thanks for staying with us. We appreciate your feedback! We hope see you again and we will improve our service by reflecting your feedback. Thanks.

4/10 Poor

David

Business traveller
Disliked: Cleanliness
Not great
Bad water leak in the bathroom. Almost slipped and fell on the floor. Used the free shuttle to the airport. Driver ran 3 red lights and was in a hurry because he left the counter unattended back at the hotel.
Stayed 1 night in Jun 2020
Response from INCHEON AIRPORT HOTEL on 1 Jul 2020
Sorry for the inconvenience. We will make it right reflecting your reviews and make sure that this will not happen again. Thanks.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from INCHEON AIRPORT HOTEL on 2 Jul 2020
Thank you for using our hotel

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel specifically for the airport shuttle as we had an early morning flight with lots of luggage. Not only was the shuttle not available as per advertised on the website, we had to pay an extra $20 to get to the airport.
Stayed 1 night in May 2020
Response from INCHEON AIRPORT HOTEL on 29 May 2020
Sorry for the inconvenience. We are suspending shuttle service due to the COVID-19. but you might asked for shuttle service, We could surely. Again, we apologize for having inconvenience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from INCHEON AIRPORT HOTEL on 22 May 2020
저희호텔을 이용해 주셔서 감사드립니다 늘 친절하고 꺠끗한 호텔이 되도록 하겠습니다~~

2/10 Terrible

Clarence E

Disliked: Staff & service
Stayed 1 night in Apr 2020
Response from INCHEON AIRPORT HOTEL on 30 Apr 2020
Thank you for using our hotel and we will be a friendly hotel.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Helpful
We had lots of luggage and pets, Incheon Airport Hotel gave us a bigger room at no extra charge and helped arrange a special shuttle for all the luggage and pets to the airport. They also helped take luggage up and down, and took the several bags of excess garbage we had after repacking. Amazing service and a great stay, Thank you!
Stayed 1 night in Feb 2020
Response from han on 3 Mar 2020
Thank you for using our hotel and we will be a friendly hotel.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Perfectly sufficient for the price. Breakfast was great
Stayed 1 night in Feb 2020
Response from Incheon Airport Hotel on 22 Feb 2020
Thank you for staying our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Incheon Airport Hotel on 21 Feb 2020
Thank you so much for your feedback.