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Reviews of Hotel Seattle Incheon Airport

3.5 out of 5
Hotel Seattle Incheon Airport
8, Sindosinam-ro 150beon-gil, Jung-gu, Incheon, Incheon

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 342 reviews" "
Rating 8 - Good. 141 out of 342 reviews" "
Rating 6 - Okay. 64 out of 342 reviews" "
Rating 4 - Poor. 23 out of 342 reviews" "
Rating 2 - Terrible. 10 out of 342 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Madeline, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent design and awesome staff. Very nice!
Stayed 1 night in Dec 2019
Response from 관리자 on 13 Jan 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 관리자 on 4 Dec 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about my stay. Clean room helpful front desk. Although he wasn’t perfect in English he was still very helpful. Great places to eat like Korean bbq around town. A lot of places accept card. Very close to Unseo station. Only negative I would say is that the bed was very hot. In the morning I noticed there was a heated bad but I couldn’t find anything on how to turn it off.
Stayed 1 night in Nov 2019
Response from 관리자 on 21 Nov 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 관리자 on 21 Nov 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 관리자 on 3 Nov 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from 관리자 on 24 Oct 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Klara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay before flight
Great place to stay the day before your flight. We had a super early flight so the shuttle wasnt available. The front had to order a taxi since there wasnt any at the taxi stand. So no taxis around 5am but a lot around 530am. There are resturaunts open super late until 2am and a 24hr convienece store.
Stayed 1 night in Sep 2019
Response from 관리자 on 8 Oct 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 관리자 on 9 Sept 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Paul, St. Louis

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It's a nice hotel with a good price nice, very good for staying the night before an early flight out of Incheon. It is is even very near the train station so it is easy to get to that way. Only complaints is that the front desk is not so friendly and their airport shuttle does not begin until 6AM. So those with very early flights might have to take a taxi...defeating part of the purpose for staying there
Stayed 1 night in Jul 2019
Response from 관리자 on 31 Jul 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place near airport. Clean, friendly
Nice hotel with airport shuttle. Good clean room with nice amenities. Very welcoming with early check in. Dozens of restaurants within easy walk. Terrific choice for a layover.
Stayed 1 night in Jul 2019
Response from 관리자 on 25 Jul 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but elegant.
This property has recently been upgraded with great amenities. The staff were exceptionally helpful; even changing their free shuttle service to the airport for me.
Stayed 1 night in Jun 2019
Response from 관리자 on 21 Jun 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A few fixes to be 5 of 5
Overall nice stay...rooms were nice...not as nice as the photos. Ceilings were not finished...not sure if this was meant to be but didn't seem to go with the new decor...which was nice...the shower sprayer hose worked but was the metal casing was separated from the fixture and the toilet kept clogging
Stayed 1 night in Apr 2019
Response from 관리자 on 14 Jun 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room.Easy access to airport and transport to Seoul City. Good restaurants nearby.
Stayed 1 night in Feb 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Young, LA

Liked: Staff & service, property conditions & facilities
It is convenient Motel near ICN airport with reasonable cost. Room cleanness is acceptable but no need to expecting certain level of hotel...…..Advance to stay this motel will be close to Airport and complimentary shuttle service from and to the Airport.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided free airport pickup and drop off, clean and nice service
Stayed 1 night in Dec 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Jaeha, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and staff was kind. Free shuttle bus from/to airport was excellent.
Stayed 1 night in Nov 2018
Response from Mr.han on 20 Nov 2018
Thank you for using our hotel. we will try to provide better service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing... i really enjoyed my stay. The surrounding are beautiful
Stayed 2 nights in Oct 2018

10/10 Excellent

Bea, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing... i really enjoyed my stay... Everyone was so helpful and friendly... I will definitely be booking again...
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, easy, comfortable
The room was comfortable, the location was easily found after departing the subway, and check-in was quick and simple.
Stayed 1 night in Oct 2018

6/10 Okay

CaptainHB.Park, Taiwan

Liked: Property conditions & facilities
Many restaurants near by but far from airport. Front desk person was need more friendly attitudes.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
I often stay in Unseo because it’s very close to the airport. About 10 minutes by subway as well as by car. I’ve stayed at several hotels in the area and Seattle is by far the nicest for the price. The interior is modern and really sets the mood to relax. Bed is comfy and I always get a good rest!
Stayed 1 night in Oct 2018

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7/10
For the price, this is a nice hotel. They provide free shuttle to the airport which is a huge plus. Also, there's a nice Japanese izakaya on the basement level. The interior of the rooms are new, remodeled and nicely decorated. On to the bad.. there is an old pipe smell coming from the bathroom, probably due to the remodeling of the old hotel. It smells like stale, wet cigarettes which is the classic smell of the love motel. I really hate this smell. It's a shame because the smell contrasts with the nicely decorated interior to ruin the experience. The bathroom itself is newly updated and very nice with a lighted mirror that you touch to turn on. If they can fix this smell, it would be 8/10. Would a ton of baking powder and vinegar poured down the drains fix it? A few bottles of nice perfume? I don't know. Personally, I would try everything. Also, my room had a strong bleach smell from the sheets and pillows, which made my first night of three a bit unpleasant to sleep in the bed. Even if the sheets are clean, the smell of bleach is not nice when you're trying to sleep. The service from the lobby is good though. Fix the smells and this place would be grand. But for the price, it's a great value.
Stayed 2 nights in Aug 2018
Response from HOTEL SEATTLE on 10 Oct 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Baheerathan

Liked: Cleanliness, property conditions & facilities, room comfort
Unexpectedly good!
The room was really good. Only problem was sign language with reception but that was a bit expected since travelled a lot.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Hyesun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
I was honestly very surprised by how nice this hotel room was! It was really clean, comfortable and convenient plus it had a very cool hipster vibe (like something you’d see in Seattle/Portland). I highly recommend it!
Stayed 1 night in Aug 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I was in the area for a business related trip. The hotel was clean and the receptionist was very helpful. They had a shuttle to and from the airport as well which made transportation simple. There was a lot of places to eat and shop nearby. The only con was that I wasn't familiar with the language and the receptionist did not know much English. Overall it was a great stay for the money spent. Would definitely stay here again.
Stayed 1 night in Apr 2018

8/10 Good

Lovell

Liked: Cleanliness, property conditions & facilities
No frills hotel with free shuttle and WiFi
Had a layover at ICN airport and needed a hotel that slept 4 with a free shuttle. The information desk at baggage claim contacted the shuttle for pick-up which was VERY helpful. However, the return shuttle stops at noon which wasn't so helpful. The local area is walkable but the shops are not for tourists so language was a challenge. This is a no frills hotel but satisfactory for 1 night at this price. WiFi was free but only 1 key is available per room and must be inserted to activate lights which can be a problem when the group splits up. Also, the elevator doesn't require a key to get up to the floor but we didn't feel unsafe at all. Our room was very quiet.
Stayed 1 night in Jun 2018

10/10 Excellent

Mandar, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a quick stopover/ transit
Definitely recommended- This hotel is perfectly located about 15-20 mins drive away from the airport. They have a free shuttle at convenient timings to the airport. More importantly, the hotel itself is quite good- friendly staff, a little compact, but decent rooms, and a wide variety of restaurants right in the neighborhood. All these factors make it perfect for a stopover/ transit near to the hotel.
Stayed 1 night in May 2018

4/10 Poor

Susan Tallberg

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a place you can get good rest
Bed was as hard as a rock. Room smelled like stale cigarettes. I would not stay here again or recommend it.
Stayed 1 night in Oct 2017

10/10 Excellent

Asad

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Awesome place. Great for transitting. Bathroom smelled weird thou
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose Sevilla because of it's proximity to the airport and the free shuttle service. It did not disappoint. Soon as I landed at Incheon, I called the hotel to request the shuttle. It picked me up curbside about 15 minutes later. For the price paid, the room was excellent. It has all the required necessities and amenities you would expect for the low price. Bed was decent, air condition was strong, and the cable offered more channels than most other hotels I've stayed in while in Korea. Local area is good for a 1 night stay as there are many restaurants. Otherwise, nothing else really to see. Great transit hotel for 1 night.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and good location. Shuttle to airport is quite convenient.
Stayed 2 nights in Jun 2017

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Sunyoung

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Stay
The room was roomy and bathroom huge. They gave me basic toiletries and free shuttle ride to the airport. I asked for no morning call but got one at 6am but that was the only drawback. I would stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good for the one who has morning flight next day. The hotel provides free airport shuttle and it took only 10 min to the airport.

4/10 Poor

PB, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Broken expectations
It was my second stay in thnis _motel_ - level hotel. It was very disappointing. Once in the past in 2009 I stayed there and it was clean comfortable small hotel - very pleasing. That's why I booked it at this time. But now - it is old facility. Room was smelled as in bad motel. All complains go to hotel upper managemengt who makes decisions on how to run this place. They are ruining theor business. Currently this is old smelled place, I do not recommend to most of the people go there.

8/10 Good

Justin, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, near airport, free shuttle
Arrived in the evening, called them for a shuttle, and they came immediately. All interactions with all staff were in English, which was very helpful. Restaurant in hotel, several others within walking distance, but no shopping to speak of in the area.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great for an over night stay. Very comfortable beds. Clean. Wonderful (and English) staff. Close to airport.
Response from General Manager on 10 Feb 2017
I hope to see you again. Have a nice day. Thank you

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap clean !close from airport, very good for staying for one night
Response from General Manager on 10 Feb 2017
I hope to see you again. Have a nice day. Thank you

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic 3-star hotel. Floor is dirty but ok for a night stay for an early next day flight since hotel provide shuttle to airport.

8/10 Good

Sarah, Australia

Liked: Cleanliness, staff & service, room comfort
Convenient hotel for an overnight stay.
Very efficient airport transfers. Small room but all we needed. Comfy beds. Good buffet breakfast selection.

8/10 Good

Madeleine

Liked: Staff & service, room comfort
Convenient Hotel for Airport
Overnight stay in order to catch morning flight the next day. Rooms were big, but the hotel is older and you can tell. The airport shuttle was helpful, and the area had restaurants as well as a Lotte Mart within a 5 minute walk. For the price paid, it was worth it.