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Reviews of Egarak Residence

2 out of 5
Egarak Residence
#406 (4th Floor) O'Vill Bldg, 72 Gonghang-ro 424beon-gil, Jung-gu, Incheon, Incheon

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 100 reviews" "
Rating 8 - Good. 43 out of 100 reviews" "
Rating 6 - Okay. 24 out of 100 reviews" "
Rating 4 - Poor. 7 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

lch, Mtl, QC

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like home. The place was clean and the staff was very nice and his English is perfect! I was afraid that they didn't understand me. Perfect spot for stay 12hrs before your flight.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
There is no TV remote controller and no coffee but it’s ok
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

MA ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pick up service was very nice and polite. He loaded our bags into the car and showed us to our room. Check in was very easy and so was check out. The room it’s self was dingy and needs to be cleaned better. The walls windows cabinets and shower all need a good scrubbing . The amenities were OK . The bed was clean and the room was secure .
Stayed 1 night in Mar 2019

6/10 Okay

Justin

Disliked: Cleanliness, property conditions & facilities
While the place is nice and easy to find, the room was quite dirty and hair was all over the floor.
Stayed 1 night in Sep 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casual relaxation
Great place to relax before or after a long flight.
Stayed 1 night in Dec 2017

6/10 Okay

Christopher

Disliked: Staff & service
It seems like a condo that is for rent. It took us a while to find the hotel. Good thing about this is that we were able to wash our clothes because there was a washing machine available and it is also close to the Airport

6/10 Okay

Wing Kei Ruth

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Nice
Chose this hotel because of advertised free shuttle to the airport and "discounted" price on the family room we needed. We've stayed in two other establishment in the area with similar offerings and had not had any troubles but wanted to save some money with their "sale" price for more nicely described family room. Well, when they came to pick us up in their van, they had already picked up two other people and scanned at the five of us and our luggage and told us we should have called a "call van" with so much luggage. Our reservation was obviously for their biggest unit with 5 people clearly indicated and luggage expected for that number of people. He challenged us to get on if we can fit the luggage in the van, and my husband did. We got to the floor of the building where the office is and some people were waiting to check in. EVERY person had a large suitcase and a small bag - I paid attention to it because of what just happened when he came to pick us up. We had 2 large, 3 medium, and 4 small. When we tried to arrange for the shuttle back to the airport for next morning, he said the shuttle was for passengers and not for luggage! He told us he couldn't take us and that we should get a "Call Van" and pay to get to the airport. He dissuaded us from splitting up and taking some of us and the rest of us paying for a taxi. Well whatever we saved on their discounted price of the family room, we paid on the ride back to the airport and more. As for the room not good at all et

8/10 Good

Matt, Auckland

Liked: Staff & service, property conditions & facilities, room comfort
Good for the purpase.
in transit, close to airport.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Not bad for an early flight or short stay.
I needed a place to stay overnight for an early flight. The "hotel" is actually a room/s being rented out as a hotel room (common in Korea)...The owners are nice and gave me a free ride to the airport. This was the 2nd time I stayed there and it's a pretty decent room for a one or 2 night stay. The location is very close to the airport BUT there is nothing happening in the area...only about 5 restaurants, a few convenient stores and an Emart.

4/10 Poor

Verified traveller

Not a hotel.
This is not a hotel, it is a number of residential apartments scattered through a residential block. The fellow running this business is pleasant and helpful. The building is handy to Incheon Int and a free shuttle bus is easily available. The room accommodated our family of 5 comfortably and economically. Apartments are accessed by entering a code into a keypad on the door of the apartment. The business owner warned us to lock our door from the inside which we must have forgotten after returning from dinner. To my dismay I noticed that someone had opened the door in the night and left a slipper in the door to keep it ajar. Fortunately we were not robbed but this demonstrates that security is an issue at the Egarak.

4/10 Poor

Matthew, Washington, DC

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not exactly what we were expecting
As others have discussed, this isn't really a "hotel"; it's a few floors of apartments. There's no sign for the place, there's no reception, etc. We rolled into Incheon around 11:15pm, made the (longer than it looks on Google maps) walk to the hotel's address since we had no information on the shuttle, and were at a complete loss. The cashier at a 7/11 in the building directed us to the 8th floor, which consisted of nothing but closed doors as in the hallway of an apartment building; the cashier otherwise was unfriendly and had no help to give. A local was kind enough to call, and only then did we receive our room number and keycode. Upon settling in our room, however, there was no wifi, and when we used international calling to get login information we were directed to check our email. We finally got internet access, and only then I saw an email containing information regarding the Residence timed at 8am on the day of check-in -- not particularly well-suited for a hotel that people in transit will use, marketed to people who don't have local data. The room itself was fine; sparsely and uncomfortably filled but clean and big enough. The towel policy is odd, and the toothpaste was a communal tube that my partner was uninterested in using. If we had gotten the email prior to arrival perhaps we would have felt differently about our experience, but ultimately what was a low-cost option to give us a more comfortable overnight layover ended up causing stress, not taking it away.

8/10 Good

Jennifer , modesto, ca

Liked: Cleanliness, staff & service, room comfort
Convenient location to Incheon Airport
Family of five. One room had enough beds to accommodate all of us. Beds were also comfortable. Newer building and the restaurants down below were all pretty good. One of them was excellent. Managements are very friendly and helpful. It's not high end but with 3children we prefer to have rerigerator, microwave, sink, and stove for conveniences.

6/10 Okay

Wai Ki, Hong Kong

Liked: Cleanliness
Good hotel choice around airport
Very close to Incheon airport, good deal price.

6/10 Okay

Lian Seng, Singapore

Hotel near Incheon Airport
Wanted a hotel near the airport, so this hotel was convinence for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Stayed one night for a next day departure.

8/10 Good

Mike, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near airport
Great place to stay that is close to the transportation hub at the airport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel near the airport
This is a great stop over location or a place to stay while touring. Close to the airport where you can catch any train or bus you need

8/10 Good

Mike, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay close to the airport
This is a very nice place especially for the price.Don't worry about it being on the 8th floor and a bit confusing.It is a very clean hotel!

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!!
Everything was clean great staff and a great price!!!!!!!!
Response from EGARAK on 10 Jan 2015
Dear. Guest. Thank you for your stay and review! We feel really great you had a nice stay ! Hope you see you next time in Korea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport rest
Showered and took a cat nap...fresh start when in long airport wait.
Response from EGARAK on 13 Sept 2014
Dear. Guest. Thank you for your stay and review ! Hope you see you next time!

2/10 Terrible

Wayne, Perth WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to find & check in
The hotel is located in a multi-tenated building without signage or clear notice of where to check in. After arriving at the building (no signage for Egarak residence visible) my Korean taxi driver talked to a number of people was told that it was on the 8th floor. I thanked him a proceeded to the 8th floor to find there was no visible check in desk, only rooms and no staff. Thinking I was on the wrong floor I went to others however no check in facility was available. After an hour of this went to another hotel for the night.

8/10 Good

Bob T., Boise, ID

Liked: Room comfort
Easy access using airport shuttle bus
The hotel is reasonably decent for the price. It is actually a series of rooms on the 8th floor of a larger building. The office is in Room 845. The office manager was out when I arrived, but one of the guests called the manager for me and he came shortly after to give me a key to my room. I found the office by inquiring in the 7 eleven type shop in the downstairs lobby area. The beds were clean but the bathroom needed some additional cleaning when I arrived.

10/10 Excellent

Steve M, Chingqing, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
I liked it. It was a little difficult to find, on the 8th floor. But clean. And friendly staff. Great for a layover.

2/10 Terrible

Agrace, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay
I booked this hotel at over $125/night for triple beds because of its convenient location. When I got to the 8FL as instructed, there was no office nor front desk. A guy in his sweatpants showed up just to hand over the room number and entry key passcode then told us to simply close the door when leaving the next day. Absolutely no check in or check out process to assure security. Be aware, there is no phone in the room so you need to walk over to this guy's home (so called office) to ask questions. His response was to just call his number. I was lucky to have an international phone plan, otherwise there wasn't any way to be in touch with this guy. When we got inside, comforters were full of hair (I highly doubt if they washed it) and there weren't any bath towels. When asked the guy, his response was bath towels are not included but we are to use hand towels??? This was the most ridiculous response. After dropping the baggage we wanted to get into the Incheon city by taxi. When I asked this sweatpants guy how to catch the taxi, he said he doesn't know. We creatively took the shuttle back to the airport and took taxi from there. This was the worst ever stay in terms of room cleanliness, amenities, security, and service. Stay away!!!

8/10 Good

Rochelle, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, no frills place to sleep
There is nothing fancy here. You get a comfortable bed, a clean bathroom and mini kitchen. However, if a room is needed before an early morning flight out of Incheon Int'l Airport or after a late flight has arrived, this is perfect. It's easy to get to (2nd stop on the free airport shuttle) in the OVille building. I would highly recommend.

8/10 Good

Irina, Incheon

Liked: Cleanliness, property conditions & facilities, room comfort
that was nice for it's price
this hotel holds only 2 floors of the building, the only thing you will need to knpw that where are no reception in the main floor (hall). You have to get to the 8th floor and find the room #845. Egarak "reception" is there (basically there is a guy who will assign you the room and password for wifi). Our room was on the sixth floor, it was clean and quiet, the only thing I didn't like that the gas stove in there didn't work.

10/10 Excellent

ronald, vancouver canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
I was picked and dropped from airport and the customer service was beyond my expectation

8/10 Good

JUYOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Jihye

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
청소가깨끗하지는안아요 ..숙소앞건너공항무료셔틀버스가다녀요
Stayed 1 night in Dec 2019

10/10 Excellent

yunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Korean style condo
Clean. Well groomed. Korean condo. You can cook. Wash ur clothes also nice temperature as well. No bathtub.
Stayed 3 nights in Jun 2019

10/10 Excellent

JUNGSU, 강릉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하룻밤 잘 자고 다녀가요
인천공항 이용할때마다 오는데 만족스러운 편입니다. 침대도 괜찮고요. 실내에 디퓨저 같은걸 두어 좀 더 향기가 나면 좋겠더라고요.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

YEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good good
밤늦게 도착해서 체크인 없이 입실 했는데 문자로 너무 친절하게 설명해주셔서 편하게 머물다가 갑니다 두명이서 묵었는데 큰 침대 두개가 있는 방이어서 정말 편하고 아늑했습니다~
Stayed 1 night in May 2019

6/10 Okay

Ki joo

Disliked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

Daru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항셔틀 이용해서 찾아가기 쉬웠고 직원분이 친절해서 좋았어요ㆍ비행시간 잠깐 쉬어가기에 저렴하게 이용하기 좋아요 그리고 공항과 가까워서 셔틀 타면 10분내로 도착해요
Stayed 1 night in Jan 2019

8/10 Good

Gyung soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이가락 레지던스 2018년 마지막 주말
샤워실의 배수구가 맘에 들지 않았습니다. 배수가 잘 안됩니다 비행기가 착륙하는 뷰가 매우 만족합니다 주위가 조용하고요
Stayed 1 night in Dec 2018

4/10 Poor

D, 横浜市

Disliked: Cleanliness, room comfort
5名で申し込んだのに4名分の用意しかされていなかった。
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

JUNGSU, 강릉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통이 편리해서 괜찮네요.
공항 이용하려고 하룻밤 잤는데 만족합니다.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2018

8/10 Good

JONG HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

KIYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
広い部屋
広々とした部屋でオーシャンビュー、清潔でとても快適に過ごせた。Wi-Fiも早い。徒歩圏内にスーパーがあります。空港には１０分以内に迎えに来てくれた。空港送りはないので、無料のシャトルバスを使うことになります。乗り場も５分以内です。但し、第一ターミナル使用でないと不便です。第二ターミナルへは更にシャトルバスを乗換え１５分かかります。
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
깔끔하진 않아요
이정도 가격의 숙소에 호텔급의 청결상태를 요구하는건 아니지만 일단 바닥이 너무 드러웠어요 먼지가 막 굴러다녀서 슬리퍼 안신으면 양말이 까매지는 수준 비치되어있는 수건은 아예 색깔이 걸레 색깔이더라구요. 사진 찍어오려다가 그냥 구찮아서 놔두었구요 침구가 깨끗하지 않았어요 자주 세탁을 안하는 느낌 다신 이용 안할듯 합니다
Stayed 1 night in Jan 2018