Standard Double Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains
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Reviews of Explorer Hotel Neuschwanstein

Explorer Hotel Neuschwanstein
An der Riese 45, Nesselwang, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 242 reviews" "
Rating 8 - Good. 106 out of 242 reviews" "
Rating 6 - Okay. 12 out of 242 reviews" "
Rating 4 - Poor. 2 out of 242 reviews" "
Rating 2 - Terrible. 1 out of 242 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Explorer on 7 Aug 2023
Servus Alexis, vielen Dank für Dein super Feedback, wir freuen uns auf ein Wiedersehen. Liebe Grüße, Jonas & Team

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2022
Response from Explorer Hotel on 31 Oct 2022
Servus Suzanne, vielen lieben Dank für Euer geniales Feedback. Wir haben uns alle sehr über Euren Besuch an der Alpspitze gefreut. Wir sagen einfach mal bis bald und senden Dir ganz liebe Grüße, Jonas und das ganze Team

10/10 Excellent

Georgia

Stayed 7 nights in Sep 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for ski & mountain biking
Great location and price, staff all super friendly and good quality of accommodation
Stayed 1 night in Oct 2019
Response from Explorer Hotel on 28 Oct 2019
Hello Simon, we would like to thank you very much for the nice feedback and we are curious when we will see each other again at the Alpspitze. Do not forget with us there is always something new to discover, both, in summer and winter. Greetings from Nesselwang, Jonas and the whole team

10/10 Excellent

Miguel, Puerto Rico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is unique. Excellent service, great location within the nature.
Stayed 1 night in Nov 2018
Response from Explorer Hotel on 30 Nov 2018
Servus Miguel, many thanks for the great feedback. We are allredy curious when we will see you again at the Alpspitze there is allways a beautifull spot to discover. Many Greetings, Kerstin, Ionela and the whole team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pleasant surprise. This hotel caters to the outdoor enthusiast. They have in house mountain bike rentals and storage for all of your outdoor toys. The rooms are very comfortable and modern. It would be nice if they explained all of the great options the hotle offers in English better.
Stayed 1 night in May 2018
Response from Explorer Hotel on 12 Jun 2018
Hello Mikael, wow, many thanks for the great feedback. We will take you feedback by hart and will work on a translation for the routs. We are looking forward to seeing you again at the Alpspitze. There is still much to discover here. Greetings from Nesselwang, Andrei, Ben and the whole team

10/10 Excellent

Marc W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nesselwang
Beautiful area and great view from room. Great staff.
Stayed 3 nights in May 2018
Response from Explorer Hotel on 22 May 2018
Hello Marc, we would like to thank you very much for your fabulous reply and the nice words about our team. We are already looking forward welcoming you once again. Kind regards, Nathalie, Elke and the whole team

10/10 Excellent

Maureen, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I would stay here again and again. The location was a little hard to find but sometimes the places are. The staff was very nice and the room was wonderful. While this find was completely by accident I now want to make a trip just to stay here again.
Stayed 1 night in Jul 2017
Response from Torsten on 5 Aug 2017
Hello Maureen, thank you very much for your fabulous reply and the pleasant words about the Explorer Hotel Neuschwanstein. We just looking forward welcoming you as soon as possible, so that you can enjoy the nature around Nesselwang even better. Best wishes from the Alpspitze, Florain, Christin and the whole team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful setting with breathtaking mountain views. Lacked basic amenities like shampoo and water glasses. Looked to be built for the outdoor adventurer that enjoys hiking, biking, and skiing.
Response from General Manager on 8 Sept 2016
Dear Guest, thank you very much for the nice response. We are very happy to give you a fantastic time in Nesselwang. Indeed the mountains are breathtaking, especially in the morning while enjoying the breakfast or in the evening with a cool drink. We do have glasses available for you at our bar, which you can take up into the rooms. Our soap which we provide is a cool 3 in one shampoo which can be used in the shower or just for washing hands. We are already looking forward welcoming you. Kind regards, Janine, Flo and the Explorer Hotel Team

10/10 Excellent

Traveller, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool, modern hotel - close to slopes.
Very well thought through hotel with lift to slopes in sight. Great breakfast buffet. Very accommodating staff. Lots of little details that make a stay - particularly a skiing stay - comfortable. Be prepared for warm rooms in the summer. Very attractively priced.
Response from Explorer Hotel on 8 Sept 2016
Dear Guest, fantastic, :-) thank you very much for the great response and the nice description about the our hotel. All Explorer Hotels give you a perfect home while experiencing the mountains. With our know how and the many technical supports, the cosy rooms and the good possibility store your equipment all our hotels are a perfect base to start your trip. We are looking forward to see you again. Kind regards Jonas, Janine and the Explorer Hotel Team

8/10 Good

Johann, Burlington, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay great price.
Stayed here a few times now. Wifi is ok. Breakfast is normal for hotels in area. Only underground parking requires payment. Overall happy with cost of room and cleanliness.
Response from General Manager on 7 Sept 2016
Thank you John for your great feedback. We loved to have you with us in the Explorer Hotel Nesselwang. Yes, you are right our garage costs 5€ per day, but therefor the car is parked safely. Outside we have lots of free parking additionally the breakfast, the WIFI and the usage of our Spa area is always included. We are already looking forward welcoming you. Kind regards from Chiara, Herbert and the Explorer Hotel Team

10/10 Excellent

Jason, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great Breakfast and good location to get to all the Ski areas
Response from General Manager on 7 Sept 2016
Hello Jason, thank you very much for the great feedback to us. There is basically nothing more to say. We are awaiting this winter in the beautiful Nesselwang ski area. Kind regards Laura and the explorer Hotel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Rooms were a bit small, especially if you have a child, but they were clean. The included breakfast was one of the best we've had in a hotel. Staff was friendly and accommodating.
Response from Torsten on 5 Sept 2015
Thank you for your great review. We look forward to your next visit. Greetings from Nesselwang, Torsten and Team

10/10 Excellent

Douglas, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Awesome, Amazing.... where do I stop.
Only 1 down for me, that was no air con and no fan in room. There was a summer heat wave happening but at least the eco design meant that the room wasn't tooo stuffy. Apart from that, what a COOL place to stay. Staff were amazing and extremely helpful, hotel was really 'Funky' and a breath of fresh air for this 49'er. Great breakfast spread with a very 'do it yourself' approach which suited me (Not the oldie next door who couldn't stop moaning that he had to do everything himself). Very much the place for the modern traveller and a really great base to explore the bottom or Germany. Great price and extremely good value for money. Will definitely be on my list if I return to Europe.
Response from Torsten on 1 Aug 2015
Thank you for your great review. We look forward to your next visit. Greetings from Nesselwang, Torsten and Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel
The hotel is very clean and new. Our room outlooked the ski hill which was amazing. Each room has a balcony which is nice. The breakfast was nice, you can cook your own eggs which is a plus. The hotel is next to the ski hill which is perfect as you could just walk over. They also offer a kids ski school which is amazing. You can buy lessons at the hotel. For my son we paid 38€ for 2 hours in the morning and then 2 hours in the afternoon. He loved it and learned a lot, giving us time to enjoy the slopes.
Response from Torsten on 7 Jul 2015
Thank you for your kind review. We hope to welcome you soon again. Best regards, Torsten and Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean, modern hotel in a quaint little town with a great breakfast spread. About 20 minutes driving to Neuschwanstein.

10/10 Excellent

Rachael, SLC, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive!
We loved our stay at the Explorer Hotel Neuschwanstein. The location is beautiful. The room was exceptionally clean and had plenty of room for all our needs. The breakfast is amazing. Definitely the best of our travel through Belgium, Germany, and Italy. The hotel staff were wonderful. Attentive, friendly, and went above and beyond to recommend not only a delightful restaurant for dinner, but the most delicious dish. We would definitely recommend and would love to return for a longer stay!

8/10 Good

ten9eighty, Vagabond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
We initially had some problems with the check in, but the problem was quickly fixed by the bartender. This is a nice hotel in a nice location. The breakfast buffet is absolutely amazing.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice rural surrounding
For Euro 103 (3 persons), a great price for the main season. Room was a bit small, but clean and in pleasant and original style (e.g. foto of forrest on the ceiling). Staff very friendly. Breakfast buffet (for 3) was included in price and was amazingly good (you can fry eggs and bacon yourself and have to “explore” where things are; that was a great thing for my kids). Located on a hill with surrounding sheep, cows (and a fox). A pleasant 10 min walk brings you to the nice village Nesselwang where we had for an amazing and inexpensive dinner at the “Hotel Post”. Highly recommendable.

8/10 Good

The Travellers, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Castle visit
Very much a young, active peoples hotel, felt a bit like an upmarket youth hostel for a couple of over 60's. Good front desk staff. Bed comfortable. Bathroom good. Parking good. Wifi good. Breakfast a bit of a bun fight but very nice to have the option of cooking fresh eggs at the egg station myself, other breakfast options available.

10/10 Excellent

Paireyedocs, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip & Fun
Little touches like a 'cook your own eggs' station, shared balconies with neighboring rooms, recycled barn wood in our room, a pinterest-style electronic wall and RFID controlled espresso machines made this a fun, young hotel. Wish we had more time to spend there!

10/10 Excellent

Oscar, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible eco-friendly hotel in Nesselwang
To start with, if you're a fan of buffet breakfasts, you will love Explorer Hotel. It had an outstanding range of options (make your eggs/omelettes, breads/rolls, cold meats, cheese, fresh fruit, yoghurts, cereals, incredible coffee machine free in the mornings) and was continually stocked throughout the breakfast. The room was spacious, all appliances were modern, and the bathroom and shower was great. We visited in summer, but I can see how the place would be thriving in winter, with skiing and other snow sports literally on the doorstep of the hotel and other facilities like ski lockers etc in the reception. There was also a gym and sauna which we didn't get to. Would definitely stay again, even though Nesselwang itself is pretty quiet in the summer months.

8/10 Good

IDD, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than we expected
We stayed overnight in this hotel on our way to neuschwanstein castle. We arrived around 1130 pm but the front desk was very gracious and helpful. The room design was unique yet comfy. The glass wall and door let you see the beautiful view outside like you re in the middle of wilderness. Breakfast was excellent for a budget hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New lovely hotel, well located
Scenic surroundings close to the ski lifts, very friendly staff compared to what you see in Germany, decent cafe and bar and sauna, looks completely new, no full fledged restaurant though. Only downside was some insect probably in the wooden wall making noise in the night which sounded louder given the level of quietness of the area but thankfully i am a heavy sleeper - reception took a serious note of it when we mentioned it. Definitely recommended and will plan to stay in other explorer hotels as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and views.

10/10 Excellent

Johnny, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
The location of the hotel is beautiful. It had an amazing spa and the breakfast in the morning was way more than we expected. The staff was friendly and the rooms were spotless. We will be back!

10/10 Excellent

Roberto, Saronno, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Forest" hotel: design and tradition meet
Very nice idea, these Explorer eco-hotels: lot of wood, solar power, design furnishing, rooms not giant but with style and offer very reasonable prices. Big and complete spa, with two saunas and steam bath, and great views on the hills. Breakfast was complete, with traditional bread, ham and cheese. Hotel bar is nice.

10/10 Excellent

Frank, Parets del Valles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The hotel is pretty new so it is easy for things to be still OK. However it was good.

8/10 Good

Ron, Shelburne VT

Liked: Cleanliness, staff & service, property conditions & facilities
Stay at the explorer
Very clean nice quite place to stay in the spring.

10/10 Excellent

Michael, SouthEast USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for active vacations
Great modern hotel with rustic charm tailored towards people on active vacations. Nice amenities, offers many services like mountain bike rentals, ski rentals etc. Great healthy breakfast. Hotel is very reasonably priced.

10/10 Excellent

Paul, San Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience at the Explorer
New, clean, nice. It's set up for skiing, but we stopped by in mid October.It's a beautiful setting with green fields and mountains. Cows grazing. It's a ski resort, set up for young people, there were no glasses, shampoos or soap. The breakfast was very good. We enjoyed our one-night stay. Off season rates were very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hotel
Stayed here because it was cheap at the time. Extremely happy I ended up staying here. Hotel was comfortable, very modern and new. Front desk service was excellent, however restaurant service was, just say there was none. I went down to grab something to eat however I ended up leaving and just going back to my room as there was no one around to order from. There were a few other people there eating and having drinks so I am unsure how they managed but after 15 minutes I just went back to my room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip and Modern.
Great location. Beautiful scenery! Very new and modern accommodations. Really nice bathroom. Beds were comfortable. Good breakfast. Easy parking- no extra charge.

10/10 Excellent

Elizabeth, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very green
The staff was very friendly and helpful. The room was large and comfortable but would have benefitted from a fan. Since this hotel would be most popular in the winter, the lack of air conditioning should not be a problem.

8/10 Good

Steve, Edmonton, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing location with great access to outdoor activities. Close to lakes, mountains and wonderful restaurant next door. Friendly staff and great breakfast. Rooms had not air conditioning but that was the only fault albeit a small one.

8/10 Good

Joachim

Business traveller
Stayed 4 nights in Dec 2023

8/10 Good

Franck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Explorer Hotel on 22 Nov 2023
Servus Frank, vielen lieben Dank für Dein superschönes Feedback. Wir freuen uns auf ein Wiedersehen. Ganz liebe Grüße Jonas & Team

10/10 Excellent

Ralf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Explorer Hotel on 22 Nov 2023
Servus Ralf, wow genial. Vielen lieben Dank für Dein fantastisches Feedback. Wir freuen uns auf ein Wiedersehen. Ganz liebe Grüße Jonas & Team

10/10 Excellent

Martin

Stayed 2 nights in Aug 2023
Response from Explorer Hotel on 1 Sept 2023
Servus Martin, vielen Dank für Deinen Besuch im Explorer Hotel Neuschwanstein und Deine geniale Bewertung. Wir freuen uns auf ein Wiedersehen. Ganz liebe Grüße, Jonas & Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not good for non-smoker
No air-conditioning in the room. Only one door/window in the room. Next door was smoking at the balcony, and the smoke went into our room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Laila

Stayed 1 night in Jul 2023
Response from Explorer on 7 Aug 2023
Servus Laila, vielen Dank für Dein geniales Feedback, wir freuen uns schon auf ein Wiedersehen. Ganz liebe Grüße, Jonas und Team

8/10 Good

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön gelegene, moderne Unterkunft.Preisleistungsverhältnis stimmt!! Empfehlenswert
Stayed 1 night in Apr 2023
Response from Explorer Hotels on 23 Apr 2023
Servus Stefanie, genial, was was wollen wir mehr :-). Wir möchten uns herzlich für das großartige Feedback bedanken und freuen uns auf ein baldiges Wiedersehen. Ganz liebe Grüße, Jonas und das ganze Team

10/10 Excellent

Schmitt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Explorer Hotels on 23 Apr 2023
Hallo lieber Gast, wir möchten uns herzlich für das großartige Feedback bedanken und freuen uns auf ein baldiges Wiedersehen. Ganz liebe Grüße, Jonas und das ganze Team

10/10 Excellent

Udo, Worms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut und unkompliziert. Alles was man benötigt.
Stayed 1 night in Mar 2023
Response from Explorer Hotel on 6 Apr 2023
Servus Udo, genial :-) Vielen lieben Dank für Deine großartige Weiterempfehlung. Es hat uns alle sehr gefreut Dich bei uns an der Alpspitze zu sehen. Wir sagen mal bis bald und ganz liebe Grüße, Jonas und das ganze Team

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from Explorer Hotel on 13 Mar 2023
Servus Alexander, vielen lieben Dank für Deine super Bewertung, wir freuen uns auf ein Weiteres Mal bei uns im Explorer Hotel Neuschwanstein an der Alpspitze, Ganz liebe Grüße, Jonas und das ganze Team

10/10 Excellent

Sergej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Explorer Hotel on 1 Mar 2023
Servus Sergej,genial :-) Vielen lieben Dank für Deine großartige Weiterempfehlung. Es hat uns alle sehr gefreut Dich bei uns an der Alpspitze zu sehen. Wir sagen mal bis bald und ganz liebe Grüße, Jonas und das ganze Team

8/10 Good

Sergej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Explorer Hotel on 1 Mar 2023
Servus Sergej,genial :-) Vielen lieben Dank für Deine zweite :-) großartige Weiterempfehlung. Es hat uns alle sehr gefreut Dich bei uns an der Alpspitze zu sehen. Wir sagen mal bis bald und ganz liebe Grüße, Jonas und das ganze Team

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben uns sehr wohlgefühlt. Das Hotel hat einen tollen Standort direkt am Berg, so dass man kein Auto nehmen muss, wenn man Wandern oder Skifahren möchte. Alles war in Ordnung.
Stayed 2 nights in Jan 2023
Response from Explorer Hotel on 1 Mar 2023
Servus Christine,vielen lieben Dank für Deine großartige Rückmeldung. Es hat uns alle sehr gefreut Dich an der Alpspitze zu sehen. Stimmt, egal ob im Sommer oder Winter in Nesselwang kann man immer etwas erleben. Wir freuen uns auf jeden Fall auf ein Wiedersehen. Ganz liebe Grüße, Jonas und das ganze Team