A comfortable, clean and pleasant hotel. Staff are friendly, housekeeping are great and provide excellent turn down service. The grounds have wonderful views and the Wifi is great! We had one irritating issue on three occasions with our umbrella being removed and given to other guests while we were having a short swim or had stepped away from our bed. This was annoying as we were using it and had deliberately selected beds with an umbrella, when we told the pool staff they didn't seem too bothered or apologetic despite having done it a few times but did bring another umbrella. Overall, this is a solid hotel.
Just returned from a great week. The staff were so accommodating for the duration of the stay and should be proud of the fact they really do go the extra mile. A great place to relax. We ate in some nights but also wanted to explore the ports around. Overall very impressed.
The hotel was excellent. In terms of presentation, helpfulness of the staff, facilities and location it could not be faulted. Everything you would expect a 'German' hotel to be.
We ate lunch in the Chumbo pool bar most lunchtimes and a couple of evenings during our stay and the food was always of an acceptable standard. Plenty of options for the kids with respect to activities and the crèche service was an excellent touch.
All in all a pleasant stay in a well run hotel / resort
We arrived and were pleasantly surprised to get a welcome drink on the house. Despite one night without air conditioning which made it difficult for my girlfriend to sleep, the room was clean and relaxing, with a great view onto the pool. The pool is good with sufficient sun lounges to relax on as well as a raised terrace where you can have a look at the sea.
Close your eyes and dream of your holiday in Majorca. Enjoy the glamour of minimalism taste the fusion food in our beautiful …More
really enjoyed our stay at the hotel. staff were very friendly and any problems were sorted out straight away by the manager Natalie. beautiful rooms with elegant furniture and good air conditioning. beautiful setting with a few steps to the beach. the hotel swimming pool is great with a bar and small restaurant. great bus into palma from outside the hotel went every 10 mins. i read a number of reviews before booking and thought they did not do the hotel justice. the staff are very friendly and the food is great and varied. entertainment was provided some nights on the terrace and it was fun it was a lovely experience and all the family felt welcomed- highly recommend this hotel in beautiful setting.
This is our 5th stay in three years at this wonderfully run family establishment. It makes such a pleasant change from the corporate run hotels. The service levels are first class, genuinely discharged with the guests at the very heart of everything they do. Each member of the team, at all levels,exudes confidence and friendliness not exhibited in many other places. Nothing is too much trouble and they appear to have anticipated every need. Delivered with a smile on everyone's face it's not hard to see why guests come back time and time again. Perhaps what is just as impressive is that they appear not to be complacent and frequently request feedback to drive further improvement. Genuinely hard to beat, don't miss out, give it a go, you won't be disappointed .
Traveller from Wraxall
Hotel Bonsol is an exclusive and cosy property located in the residential area of Illetas , in Palma de Mallorca, and …More
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