Reception was faultless; beautiful sea view from our room. Tasteful decor. Did bed and breakfast but lunch snacks great in hotel.. Good tapas restaurant just across the street otherwise fantastic Italian restaurants a short taxi drive away (just ask the driver where). Maintenance to be praised. Bed so big I couldn't find my wife!
Comment from Hotel Management
19-Apr-2017 by General Manager, Hotel Management
Dear Mr. Raymondo,
We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
We have also taken good note of your remarks on the dining experiences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team.
According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter.
We are also very pleased to read that you found our reception team to be knowledgeable, helpful and genuinely friendly at all times.
Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours.
Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.