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Reviews of Novotel Rennes Alma

4 out of 5
Novotel Rennes Alma
48 Avenue du Canada, Rennes, Ille-et-Vilaine

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 369 reviews" "
Rating 8 - Good. 153 out of 369 reviews" "
Rating 6 - Okay. 53 out of 369 reviews" "
Rating 4 - Poor. 15 out of 369 reviews" "
Rating 2 - Terrible. 7 out of 369 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ASHRAF

Stayed 1 night in Feb 2024
Response from Maxime on 20 Mar 2024
Bonsoir, Merci d'avoir pris le temps de noter votre séjour.Nous espérons vous revoir très vite au Novotel Rennes Alma !Bien cordialement, MaximeLa réception

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stop. Perfect location close to major highway. Good dinner and breakfast.
Stayed 1 night in Sep 2023
Response from Delphine on 22 Sept 2023
Chère Mary,Nous vous remercions pour vos commentaires suite à votre séjour au NOVOTEL RENNES ALMAC’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Delphine on 7 Sept 2023
Cher client,Nous vous remercions pour le super avis que vous avez laissé sur le NOVOTEL RENNES ALMANous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, cher client, nos salutations distinguées.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy transport links into the city and great value fo money.
Stayed 2 nights in Aug 2023
Response from Delphine on 28 Aug 2023
Dear jasonThanks so much for this very good review.I am very satisfied if you had apreciate your stay in NOVOTEL RENNES ALMA.Kind regards

8/10 Good

Alexander

Stayed 1 night in Aug 2023
Response from Delphine on 22 Sept 2023
Merci Alexander pour cette belle note laissée à l'issue de votre séjour au NOVOTEL RENNES ALMA.Cordialement,

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel for families with young children
We were delighted with the thoughtful provision and excellent facilities for children at this hotel. The staff were exceptionally friendly and goid with youngsters and this made our stay (as parents) flow smoothly. I would recommend this hotel for families in the highest possible terms.
Stayed 1 night in Aug 2023
Response from Delphine on 22 Aug 2023
Dear guest,We very much appreciate your comments regarding your stay at the NOVOTEL RENNES ALMAIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Great place to stay, rooms clean and well equipped. Food very good
Stayed 1 night in Aug 2023
Response from Delphine on 22 Aug 2023
Dear Matthew,We very much appreciate your comments regarding your stay at the NOVOTEL RENNES ALMA It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Sharon

Liked: Staff & service
Stayed 4 nights in Aug 2023
Response from Delphine on 22 Aug 2023
Dear Sharon,Thank you so much for this very good review.Kindest regards

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Delphine on 7 Aug 2023
Chère Claudia,Nous vous remercions pour vos commentaires suite à votre séjour au NOVOTEL RENNES ALMAC’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Good halfway point through France. Comfortable nice staff
Stayed 1 night in Jul 2023
Response from Delphine on 22 Aug 2023
Dear SueWe very much appreciate your comments regarding your stay at the NOVOTEL RENNES ALMA It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for stopover on route to hols in Brittany
Stayed 1 night in Jul 2023
Response from Delphine on 7 Aug 2023
Dear Paul,Thank you for your comments following your stay at the NOVOTEL RENNES ALMAIt is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe,Sir, in the expression of our best feelings.

10/10 Excellent

emma

Stayed 1 night in Jul 2023
Response from Delphine on 7 Aug 2023
Chère Emma ,Un grand merci pour avoir pris le temps de ce commentaire.Au plaisir de vous recevoir à nouveau,Cordialement,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel. We knew that it was being renovated. Great room and very friendly staff. Very good location and value.
Stayed 1 night in Sep 2022
Response from Delphine on 9 Sept 2022
Dear PaulWe very much appreciate your comments regarding your stay at the NOVOTEL RENNES ALMAIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job well
Stayed here on the way through with the family. Had a family room, the staff were friendly, spoke English which really helped. Check in was simple, the bar service was quick, would stay again on the way through.
Stayed 1 night in Aug 2022
Response from Delphine on 26 Aug 2022
Hello Ryan,Thank you very much for your very nice comment left at the end of your stay at the NOVOTEL RENNES ALMA.We are glad to read that you appreciated our staff.We hope to see you again soon in Rennes!

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really lovely hotel, really close to the mall- room was really clean and the staff is welcoming, polite and really helpful. The bar of the hotel has really nice cocktails and it is quite cheap for its quality. The swimming pool was a plus and it was nice in the morning to start the day right!
Stayed 2 nights in Aug 2022
Response from Delphine on 26 Aug 2022
Dear Marie,We really appreciate your comment when you left our hotel.we are delighted to read that the whole hotel and particularly the swimming pool during this very hot summer, won you over!We will be happy to welcome you again next year!Cordially,

8/10 Good

Ho Yan Rossetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Delphine on 26 Aug 2022
Merci pour cette note !

10/10 Excellent

Niall

Stayed 1 night in Aug 2022
Response from Delphine on 9 Aug 2022
Bonjour cher client, Merci pour votre retour et pour vos compliments ! Nous sommes très heureux que vous ayez passé un agréable moment avec nous. Au plaisir de vous revoir très bientôt,

8/10 Good

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable. And perfect location travelling north to Omaha beach.
Stayed 1 night in Jul 2022
Response from Delphine on 15 Jul 2022
Chère cliente Toute l'équipe vous remercie vivement pour votre très sympathique commentaire. Nous sommes ravis que vous ayez apprécié votre séjour et la localisation de l'hôtel. Cordialement,

4/10 Poor

Colin

Travelled with partner
Disliked: Property conditions & facilities
Consideration given to the refurbishment but access to the front office, check in was poorly signed. The english spoken was poor, even though this language was advertised. The rooms toilet was poorly cleaned. Stained from another guest.
Stayed 1 night in Jun 2022
Response from Delphine on 25 Jun 2022
Dear Colin, We thank you very much for taking time to relate us your stay in NOVOTEL RENNES ALMA. I am sorry to read that your experience wasn't as good as wanted. It is true renovation works are going on in the hotel and we are trying to reduce the impact to our guests. In contrast, this not normal that your toilets wans't very clean. You should have told us, we would have gave you another room. For that, I hope you accept our excuses. I thank you for your understanding, Regards

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still building works but rooms were modern, clean and comfortable
Stayed 3 nights in Mar 2022
Response from Delphine on 22 Mar 2022
Dear Matthews, We thank you very much for your comment regarding your stay at NOVOTEL RENNES ALMA. Hope to recieve you again soon ! Sincerely,

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Pleasant stay, overwhelmed by a very busy period in Rennes and subsequently overstreched at (all) hotel(s)
Stayed 3 nights in Sep 2021
Response from Delphine on 20 Sept 2021
Bonjour cher client, Un grand merci pour cette très bonne note laissée à l'issue de votre séjour au NOVOTEL RENNES ALMA. Nous serons ravis de vous accueillir de nouveau ! Cordialement

2/10 Terrible

Henry

Stayed 1 night in Aug 2021

10/10 Excellent

Yuho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Delphine on 19 Jul 2021
Cher client, C'est avec grand plaisir que nous comprenons que votre séjour s'est parfaitement déroulé au NOVOTEL RENNES ALMA. En effet, nous nous efforçons de recevoir nos hôtes de la meilleure des façons ! Au plaisir de vous recevoir à nouveau , Cordialement,

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Rennes Alma
I have stayed at the hotel several times in the past. It is a nice facility and the staff is great. The rooms seem in need of some renovation and updating - the carpet was stained.
Stayed 2 nights in Nov 2019

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really decent hotel on edge of Rennes - only 10 min walk to metro so could get to city very easily. Loads of parking available and enjoyed the outdoor pool.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable and friendly in a good location.
A great place to stay, close to the main roads, but in a quiet location. Beside shops and restaurants. It is an ideal transit stop.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were superb best sleep for ages. Our only disappointment was the Steaks served to us for Dinner. Very poor but rest of meal excellent suggest a change of Butcher
Stayed 1 night in Sep 2019

8/10 Good

Chris

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Catherine, Menasha, WI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don't eat the breakfast buffet as it is NOT included with the room. It is expensive at $16.50 euros per person. They inform you at checkout!
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast, good parking, short drive to city centre.
Stayed 2 nights in Aug 2019

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover hotel
Had a lovely stay here, everything very clean, staff friendly and helpful, good size family room.amd bonus outdoor pool to keep kids entertained. We will definitely visit again!
Stayed 1 night in Aug 2019

8/10 Good

LondonTraveller, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and modern. The rooms were spacious and clean. The only down side is that the hotel is about 15 mins walk from the metro, and there is not much to eat in the area after 8pm. But the hotel restaurant is available and the offerings are international.
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The girl at the front desk was barely courteous. The guys were nice and helpful.
Stayed 1 night in Jun 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and convenient to shopping, restaurants and roads. A good way to see Rennes or just passing through.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great stop off on way down South or back to ferry.
Stayed 1 night in Aug 2018

8/10 Good

Abdel

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel in Nantes.
Happy with the hotel. New, clean, good size bedroom and bathroom. Hotel near shopping mall and metro station. Free parking. Will definitely go back.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Smelly pillows and sheets.
The hotel common areas are very clean and comfortable, however, the room has very dirty carpets, and stinky pillows and sheets. It was also not very accesible for the cart with our bags, we had to transfer the bags because there is no ramp available.
Stayed 1 night in Jun 2018

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, needs better wifi
Overall this hotel is quite nice. Family of four in one room was good value. The main downside was the wifi which was terrible. The little kids area under the stairs was a simple but useful space which they enjoyed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family experience with found tourism information given by staff
Stayed 3 nights in Apr 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Cannot comment on the local area as arrived late at night and left 1st thing in the morning, however, the room was clean, comfortable and in good condition. The receptionists were friendly and helpful. We would certainly stay here again if in the area.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice reception room was average
Nice reception diner was great breakfast was awful powdered milk coffee and in edible scrambled eggs
Stayed 2 nights in Jan 2018

8/10 Good

Rafael, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel, very good breakfast, parking, children playing area
Stayed 1 night in Dec 2017

8/10 Good

Neil

Liked: Staff & service, room comfort
Novotel hotel
The hotel is hidden a little, but in a good location for the area's biggest shopping mall and Rennes' ring Road. The staff are attentive & friendly. The room decor is a little dated, but clean and the bed is comfortable. Wifi was included in the price and is decently fast.
Stayed 3 nights in Aug 2017

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and tidy. The accommodation was good. My only complaint is that the menu for the evening meal was very limited and far over-priced. If we should stay here again we would dine in the local shopping centre.
Stayed 1 night in Jun 2017

8/10 Good

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely family hotel
Lovely hotel with great facilities for children.
Stayed 1 night in Jun 2017