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Great location for WIN stadium, Haley at the front desk was amazing a real asset to Sage, room was clean, bed comfortable but for the price of the hotel it’s not value for money, 2 small cups no saucers, 2 small glasses, 2 coffee pods, small room, we had the executive room, around 500 for a night, just everything seem to be minimal.
Loved the proximity to eateries, parking and great service.
Helen
Stayed 1 night in Mar 2024
Response from The Team at Sage Hotel Wollongong on 2 Apr 2024
Thanks Helen for the perfect review score! Our location within Wollongong is ideal for anyone who wants to enjoy all that Wollongong has to offer - especially the wonderfully eateries! We are glad to know you enjoyed your stay and that we provided excellent customer service.
Lovely spacious room, friendly professional staff, easy walkable area. We also had delicious breakfast via room service.
Allison
Stayed 1 night in Mar 2024
Response from The Team at Sage Hotel Wollongong on 2 Apr 2024
Thanks so much Allison for your wonderful review of your stay at the Sage Hotel Wollongong. We agree with your assessment of your stay, all our staff are incredible and our rooms are both spacious and comfortable. We are incredibly fortunate to be as well situated as we are within the wonderful city of Wollongong, and we are pleased to know you made the most of our central location. We will let the chef know about your wonderful feedback about dinner!
10/10 Excellent
Patricia
10 Mar 2024
Patricia
Stayed 1 night in Mar 2024
Response from The Team at Sage Hotel Wollongong on 2 Apr 2024
Thank you Patricia for the perfect review score! We are happy to hear you enjoyed your stay and look forward to welcoming you back to the Sage Hotel Wollongong.
Its a new hotel in a great location. Beautiful and friendly staff. We will be back
Jason Foote and Catherine
Stayed 2 nights in Mar 2024
Response from The Team at Sage Hotel Wollongong on 24 Mar 2024
Thank you so much Jason and Catherine! We agree with your sentiment - our staff are beautiful and friendly and always go above and beyond to ensure our guests have a quality stay. We cannot wait to welcome you both back to the Sage Hotel Wollongong!
Staff at Reception were great. I turned up early and was able to check in
Sara
Stayed 1 night in Feb 2024
4/10 Poor
Torsten
Business traveller
25 Feb 2024
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
At check in, I asked for an upgrade as Expedia VIP. I was told that I already goe it (which was not true). I also asked for a view room and got a parking lot. My colleague who checked in right after me and has no status whatsoever got an upgrade to a suite because his booked room type (same as mine) was not available. That's your VIP benefit expedia :-).
Furthermore, there was no room service at all during the day.
Location was nice - near the beach, walkable.
The worst was that the water stopped working on the last day, so I had to leave on a 24 hour trip without being able to take a shower.
Not recommended, really ...
Clean & Tidy place to stay, paying for car parking is a bit average, otherwise fine
Darryl
Stayed 1 night in Feb 2024
Response from The Team at Sage Hotel Wollongong on 19 Feb 2024
Thank you Darryl for your support and the perfect review score! We are sorry to hear that the paid onsite car parking was off-putting. There are nearby off-site car parking options available if required. We are happy to know you enjoyed your stay and the cleanliness of our rooms. We hope to welcome you back again in the future.
8/10 Good
Anthony
18 Feb 2024
Liked: Staff & service
Anthony
Stayed 1 night in Feb 2024
Response from The Team at Sage Hotel Wollongong on 19 Feb 2024
Thank you Anthony for the 4 out of 5 review score! We appreciate your support and hope to have you stay with us again at the Sage.
8/10 Good
Jiaan
11 Feb 2024
Liked: Cleanliness, staff & service
Jiaan
Stayed 1 night in Feb 2024
Response from The Team at Sage Hotel Wollongong on 18 Feb 2024
Thank you Jiaan for the 4 out of 5 star review! We are happy to know you enjoyed your stay and hope to secure a perfect score during your next stay.
Nice staff, secured underground parking at $20 per day, good location to access everything, good view from the room
Go Eun
Stayed 1 night in Feb 2024
Response from The Team at Sage Hotel Wollongong on 11 Feb 2024
Thank you Go Eun for the perfect review score! We are happy to know you enjoyed the view from your room and that you made the most of our central location in Wollongong. We look forward to welcoming you back in the future.
Response from The Team at Sage Hotel Wollongong on 5 Feb 2024
Thanks Cazelle for your review and the perfect score! We really appreciate your support and hope you keep us in mind next time you plan on visiting the beautiful city of Wollongong.
10/10 Excellent
Jason
29 Jan 2024
Jason
Stayed 3 nights in Dec 2023
Response from The Team at Sage Hotel Wollongong on 23 Mar 2024
Thanks so much Jason for the perfect review score! We are happy to know you enjoyed your stay and hope to welcome you back again in the future.
Great location, dining options on premise and off. Walk to bike track and beach. Rooms nice, clean.
Michelle
Stayed 1 night in Jan 2024
Response from The Team at Sage Hotel Wollongong on 27 Jan 2024
Thank you so much Michelle for your thoughtful review. We are glad to know you made the most of our central location and fully explored all the options that Wollongong has to offer. We take great pride in providing clean and comfortable rooms and are pleased that we met your expectations.
Rooms have been updated and was clean and spacious. We got a room that has an adjoining door to the room next door and this door was not soundproof. Noise from the hallway and neighbouring rooms travel.
Also, the 'King' bed is just two twin beds joined together, I wish housekeeping added a pillow topper or additional bedding so you didn't notice the gab in between. We were only staying 1 night, so made do. But if we were staying longer, we would have requested a room change or additional padding from housekeeping.
Response from The Team at Sage Hotel Wollongong on 27 Jan 2024
Thank you Josephine for your kind review! We are glad to know you made the most of our central location. We hope to welcome you back again in the future.
The staff were very welcoming on arrival, check I was easy and quick. Parking is on street unless you pay for it. This can be a bit tricky when there is an event on at the stadium, then expect to walk.
The room was fairly clean the bed and pillows were comfortable. Rooms have basic hotel facilities, would have like to have some small bowls in room as there was only cups and spoons
Two disappointments on the stay, breakfast menu for the Buffett was very limited no hot food and definitely not worth the $25 . Went to another hotel to have breakfast instead.
The pool area was never cleaned we stayed 2 nights and always had rubbish in the area , food scraps and containers around the seating area in the evening. When we reported that there was food multiple food scraps in the pool, paper, chips, look like toilet paper and other food scraps in the pool to the evening staff seemed attentive and wanting to assist, come the morning and still wanting to go for our last swim with my child. Pool was still filthy and I had to report it to the reception again which they were completely unaware. Disappointed to say the least !!
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thank you Michelle for the perfect review score! No doubt your next stay at the Sage will be just as good.
8/10 Good
Dan
21 Jan 2024
Liked: Property conditions & facilities
Notice staff. Excellent barista coffee in the dining room. Nice breakfasts.
Dan
Stayed 1 night in Jan 2024
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thank you Dan for taking the time to review your stay at our hotel. Our staff will be pleased to know that you found them to be approachable and that you enjoyed our wonderful barista coffee. Next time you need somewhere to stay in Wollongong, we hope you keep us in mind.
8/10 Good
andrew
21 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
andrew
Stayed 2 nights in Jan 2024
Response from The Team at Sage Hotel Wollongong on 27 Jan 2024
Thank you Andrew for your support! We are glad to know you enjoyed your stay and hope to welcome you back again in the future.
Response from The Team at Sage Hotel Wollongong on 27 Jan 2024
Thanks Linda for the perfect review score! We look forward to seeing you again in the future.
6/10 Okay
Fiona
20 Jan 2024
Fiona
Stayed 1 night in Jan 2024
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thank you Fiona for taking the time to review your stay at the Sage Hotel Wollongong. We are glad to know you had a good stay and hope to make your next stay with us a great one!
Lovely out of the way location with all the amenities and facilities you could want
Heidi
Stayed 1 night in Jan 2024
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thank you Heidi for taking the time out of your day to review our hotel. We are glad to know you made the most of our central location and really appreciate your support!
Very friendly staff at all levels. Clean, fuss free and convenient location. Ammenities very good.
Andrew
Stayed 2 nights in Jan 2024
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
We really appreciate the perfect review score and kind feedback concerning your stay at the Sage Hotel Wollongong. All our staff are incredible and can take great pride in knowing that they helped make your stay a great one. We are especially glad to hear you made the most of our central location within Wollongong. We hope to welcome you back again soon!
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
We really appreciate the perfect review score Troy! We are always pleased to hear when our guests had an amazing stay at the Sage. We hope you keep us in mind next time you plan on visiting Wollongong.
8/10 Good
Louise
16 Jan 2024
Louise
Stayed 1 night in Jan 2024
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thanks Louise for the positive review! We hope to welcome you back again in the near future.
8/10 Good
Ivano
15 Jan 2024
Liked: Cleanliness, staff & service
Ivano
Stayed 1 night in Jan 2024
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thank you so much Ivano for the 4 out of 5 review score! We hope you visit again in the future. No doubt, we will provide you a 5 out of 5 experience next time.
10/10 Excellent
JULIE
14 Jan 2024
JULIE
Stayed 2 nights in Jan 2024
Response from The Team at Sage Hotel Wollongong on 15 Jan 2024
Thank you so much Julie for the perfect review score! We hope to welcome you back again in the future for another perfect stay.
Price wasnt too bad.
The king bed was 2 singles joined kept parting in the middle.
Could of had better sheets they were stained and gross looking.
Other than that good value for money in a good area right beside the beach.
It was all good
Close and convenient to beach shopping and great food choices
My son and I had a great time
We will be back soon
Cheers
Sarah
Stayed 2 nights in Jan 2024
Response from The Team at Sage Hotel Wollongong on 15 Jan 2024
Thank you for the perfect review score Sarah! We are especially glad to hear that both you and your son had a great time and made the most of our convenient location in Wollongong. We look forward to welcoming you both back in the future!
Front office reception staff very friendly. Cleaning staff responded to my request for extra condiments. All up I had a wonderful stay, together with a simple easy checkout.
Effie
Stayed 2 nights in Jan 2024
Response from The Team at Sage Hotel Wollongong on 15 Jan 2024
Thank you so much Effie for the wonderful review! All our staff are amazing and we are always happy when their hard work is acknowledged. Our entire reception team are incredible people who always go above and beyond for our guests. Similarly, our housekeeping staff are hard workers who always ensure all our rooms are spotless and are always accommodating to the needs of our guests. We hope to welcome you back again in the future!
Brilliant location, beautiful stay, great value for money and service with a smile.
Emma
Stayed 3 nights in Dec 2023
Response from The Team at Sage Hotel Wollongong on 15 Jan 2024
Thanks Emma for the perfect review score! Our comfy rooms and great location ensure that the Sage Hotel Wollongong is great value for money. We hope to welcome you back again in the future!
Asked for a seaview room celebrating our anniversary on booking about a week before our stay.
I have stayed 6 nights in the last few weeks due to work.
didn't get a Seaview room. woke up 1st morning to jackhammer and grinds. had to chase up to get our room serviced then 3rd day room not serviced again
this hotel has so much going for it but think could do with some training from top down.
staff in restaurant are great real good service nice meals
Glenn
Stayed 3 nights in Jan 2024
8/10 Good
Jelka
Travelled with partner
5 Jan 2024
Liked: Cleanliness, staff & service
We choose to stay at Sage as it's close to the beach and an easy walk to eateries and shopping
It could do with a fresh coat of paint in the room
Jelka
Stayed 2 nights in Jan 2024
Response from The Team at Sage Hotel Wollongong on 15 Jan 2024
Thank you so much Jelka for your thoughtful feedback about your stay at our hotel. We are glad to hear you enjoyed a relaxing walk along the coast and enjoyed the wonderful nearby eateries. We hope to welcome you back again in the future!
the only fault was the position of reception which was not
user friendly nd quite busy and awkward atbusy times ..
at the time we were there the sliding glass. door was squealing for the want of some maintainance
BUT WE STILL ENJOYED OUR STAY....very much thank you
Rob
Stayed 2 nights in Dec 2023
8/10 Good
Anna
30 Dec 2023
Anna
Stayed 1 night in Dec 2023
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thanks Anna for the 4 out of 5 review score! We are glad to know you enjoyed your stay and will do our best to earn a perfect score if you visit again in the future.
8/10 Good
steven
Travelled with family
29 Dec 2023
Liked: Cleanliness, staff & service
Resent Stay!
Room was nice but the air conditioning was not working so the two nights we stayed we did not sleep very well!
steven
Stayed 2 nights in Dec 2023
Response from The Team at Sage Hotel Wollongong on 21 Jan 2024
Thank you Steven for your positive feedback concerning your stay at our hotel. We are sorry to hear that aircon was having issues during your stay. We have looked into the issue and it has been fixed. We hope you visit us again in the future.
Great position
Close to beach and shops
Ok price
Good restaurants
Glenn
Stayed 2 nights in Dec 2023
Response from The Team at Sage Hotel Wollongong on 15 Jan 2024
Thanks Glenn for your thoughtful review of your stay at the Sage Hotel Wollongong! We are very fortunate to be as well positioned as we are within the beautiful city of Wollongong. We are glad to know you made the most of our central location.