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Reviews of El Refugio del Mensú

2.5 out of 5
El Refugio del Mensú
Calle Eldorado 313, Puerto Iguazú, Misiones

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful, a relaxing stay
We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018
Response from JAZMIN. on 6 Mar 2018
Thank you very much! We hope to return to have them at some time, it will be a pleasure. best regards. The refuge of the mensu

8/10 Good

Randi, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Girl's Camp Revisited
These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fraco!
Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sem luxo, porém confortável
Ótimo custo benefício. Local sem luxo, porém confortável

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
Iguazu a eviter cote argentin....deception."..
Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lindo
Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.

10/10 Excellent

Juan, Cataratas, perfecta.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Muy comoda, excelente ubicacion

10/10 Excellent

Christian, Morcenx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres beau parc
bon hotel pour la visite des chutes, un peu eloigne

4/10 Poor

Andres Hugo, Bahia Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomiendo las cabañas e Mensu en Puerto Iguazu
Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lindo lugar, hermoso parque, cabañas cómodas
Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lindo hotel, más cerca del acceso a las cataratas.
Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.

10/10 Excellent

carlos alberto, Corrientes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semana en cataratas
Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet

8/10 Good

Peter

Liked: Cleanliness

8/10 Good

Yannick, Québec, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Voir les chutes d'Iguazu !
Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.