Exterior detail

Reviews of Hotel Torre Del Mar

4.5 out of 5
Hotel Torre Del Mar
Calle Carlos Roman Ferrer S/N, Playa d´en Bossa, Ibiza Town, Ibiza

Reviews

9.0

Wonderful

Rating 10 - Excellent. 546 out of 912 reviews" "
Rating 8 - Good. 279 out of 912 reviews" "
Rating 6 - Okay. 60 out of 912 reviews" "
Rating 4 - Poor. 19 out of 912 reviews" "
Rating 2 - Terrible. 8 out of 912 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne Mary

Stayed 4 nights in Oct 2023
Response from Alba Garcia on 4 Dec 2023
Dear guest:Thank you for your high recommendation, we are looking forward to welcoming you back on your next trip to Ibiza.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Sep 2023
Response from Alba Garcia on 9 Nov 2023
Dear guest,Thank you very much for rating us and for your lovely words. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alba Garcia on 9 Nov 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Keanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property looked just how it was described. Very convenient and close to everything you would want to see or do in Ibiza
Stayed 2 nights in Oct 2023
Response from Alba Garcia on 9 Nov 2023
Thank you for your kind review. We are delighted to hear you had a comfortable stay with us and enjoyed your time in Ibiza. We hope you will come back again soon.Best Regards,

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , couldn’t really fault it . Shame the beech isn’t to great out front of hotel .
Stayed 3 nights in Oct 2023
Response from Alba Garcia on 9 Nov 2023
Dear guest:Thank you for your positive review of Hotel Torre del Mar. We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Best regards,

10/10 Excellent

Peter, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Halfway between Ibiza town and Ushuaia/Hi Ibiza. Easy access to all events and beaches. Not too touristy and busy.
Stayed 6 nights in Sep 2023
Response from Alba Garcia on 9 Nov 2023
Dear guest,Thank you very much for your kind comments and for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place is a 100 out of 100. Will be going back again.
Stayed 3 nights in Sep 2023
Response from Alba Garcia on 3 Oct 2023
Dear guest,Thank you very much for your kind comments and for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Ibiza and Torre Del Mar was the perfect base to explore. We wanted to be able to walk to old town as well as to beach clubs in the opposite direction. A superbly clean, modern hotel offering all amenities you could want for. We will certainly be returning!
Stayed 3 nights in Sep 2023
Response from Alba Garcia on 3 Oct 2023
Dear guest:Thank you for your positive review of Hotel Torre del Mar. We're thrilled to hear you had a great experience with us. We look forward to welcoming you back soon!Best regards,

10/10 Excellent

Anjeza

Stayed 2 nights in Sep 2023
Response from Alba Garcia on 3 Oct 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Alba Garcia on 9 Nov 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Melissa

Stayed 2 nights in Aug 2023
Response from Alba Garcia on 3 Oct 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Alba Garcia on 5 Sept 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room
Stayed 3 nights in Aug 2023
Response from Alba Garcia on 5 Sept 2023
Dear guest,Thank you very much for rating us.Please do not hesitate to contact us if you would like to provide us with more information. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

HANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff . Beautiful pool and views . Breakfast lovely with great views. No beach but 10 minutes walk to d’en bossa beach
Stayed 1 night in Aug 2023
Response from Alba Garcia on 5 Sept 2023
Dear guest:Thank you for your kind review. We are delighted to hear you had a comfortable stay with us and enjoyed your time in Ibiza. We want to take this opportunity to inform you that the hotel has direct access to Playa d'en Bossa from the swimming pool. It is a pity that you did not take advantage of this option and we hope you will do so on your next stay. We hope you will come back again soon.Best Regards,

10/10 Excellent

Hector

Stayed 3 nights in Aug 2023
Response from Alba Garcia on 5 Sept 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and friendly staff.
Stayed 3 nights in Jul 2023
Response from Alba Garcia on 5 Sept 2023
Dear guest:Thank you for your kind review. We are delighted to hear you had a comfortable stay with us and enjoyed your time in Ibiza. We hope you will come back again soon.Best Regards,

10/10 Excellent

Sharon

Stayed 3 nights in Jul 2023
Response from Alba Garcia on 5 Sept 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to
Stayed 3 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest,Thank you very much for rating us. We look forward to welcoming you again soon.Best regards.

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour!! Amazing!
Absolutely amazing! This hotel is in the perfect location. The pool is phenomenal, rooms divine and the view was spectacular !
Stayed 4 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest. Thank you very much for taking the time to share a review following your recent stay at Hotel Torre del Mar.I am incredibly glad that you have been left with a positive impression of our hotel. Your comments regarding your experience are greatly appreciated and have been shared with the team.We are looking forward to welcoming you back on your next trip to Ibiza.

6/10 Okay

Jason

Stayed 2 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here! The staff was amazing and I loved the pool area and amenities. We had an 8pm flight home and it was super convenient to store our luggage, lay by the pool all day, and then shower and change with their locker rooms. We would definitely stay again!
Stayed 4 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guestWe are very happy to know that you had such a memorable stay with us.Thank you very much for your kind comments and for rating us. We look forward to welcoming you again soon.Best regards,

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Bandar

Stayed 3 nights in Jul 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am late reviewing this but that doesn’t represent my stay. I stayed the weekend of my Birthday, end of May 2023. Hotel Torre Del Mar is such an amazing hotel. From the customer service, to the attentiveness of staff to the beautiful updated modern hotel, I loved it! So beautiful. I only stayed for one day but still 5 out of 5! We shopped/ate/enjoyed the pool! Had drinks at the bar! Amazing! I would def book this hotel again and tell everyone.
Stayed 1 night in May 2023
Response from Alba Garcia on 27 Jul 2023
Dear guest:Thank you for sharing your 5 star rating regarding your recent stay at hotel Torre del Mar. It is wonderful to read that you enjoyed the hotel. I look forward to sharing your kind comments with the entire team and I hope that your travel plans bring you back to the hotel soon.Best regards.

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamy stay in Ibiza
Had a wonderful stay here, was in Ibiza for a friends wedding on the other side of the island, so got the best of both worlds with this location. Right on the beach with a great pool, and walkable to the Old Town in one direction, super clubs in the other. The staff couldn’t have been more friendly or welcoming - would come back in a heartbeat.
Stayed 5 nights in Jun 2023
Response from Alba Garcia on 29 Jun 2023
Thank you for your kind review. We are delighted to hear you had a comfortable stay with us and enjoyed your time in Ibiza. We hope you will come back again soon.Best Regards,

8/10 Good

Sabina

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I stayed at Hotel Torre Del Mar with a group of friends and all of us enjoyed our stay however there were a few issues that we feel could be addressed to make future stays much better. The 'Partial Seaview Room' -was just that, partial and rather disappointing considering we upgraded to a superior room. The view overlooked the parking area and road and wasn't a pleasant view at all. There is no pool service in terms of drinks or snacks as you have to go to the bar yourself or go to the restaurant if you want to eat, which again would be nice if you could enjoy your Pina colada or daiquiri on your sun lounger. The food in the restaurant was very disappointing. Most of the orders were deeply saturated in fats and the cheese was that terrible plastic cheese you see squirted out of a bottle. The Poke bowl would have been lovely if it were not for the copious amounts of mayonnaise it was drowning in. Overall, I would have expected a much better quality for this hotel. Staff were very friendly and helpful and the actual grounds are lovely and kept to a high standard. Overall I think this hotel is very nice however the food really let it down as you can't always just pop out when you want to be poolside.
Stayed 4 nights in Jun 2023
Response from Alba Garcia on 29 Jun 2023
Dear guest:thank you for your feedback about your recent stay with us, we are glad you found our hotel convenient for your trip and I will share your comments with the appropriate areas. We will be happy to have you back and make your trip as memorable as it could be.Kind Regards,

2/10 Terrible

Kevin

Disliked: Staff & service
Terrible service with a nice view
While the hotel property is very nice, they apparently did not put as many resources into training their staff. Not sure if others had this experience as well but our feeling is that the staff was poorly trained (had trouble checking in for no good reason, they wouldn’t accommodate the fact I had skin cancer by giving us shade, room service barely responsive) and had trouble with English. The breakfast, aside from omelette station, was also very mediocre with some of the worst fruit I’ve had in Spain.
Stayed 2 nights in Jun 2023
Response from Alba Garcia on 29 Jun 2023
Dear guest:Thank you for taking the time to share your feedback following your stay. I am sorry to read that your stay did not meet your expectations. Please allow me to express my sincerest apologies as this does not reflect our usual service standards. We value all your feedback and please rest assured we have passed this to the relevant departments to continue improving. We hope to have the opportunity of welcoming you back in the near future.Kind regards,

10/10 Excellent

Martha C

Beautiful resort. Very central. All forms of transportation available. There were a group of noisy teens that got into an altercation with a senior couple but they checked out the following day. Parents need to watch their kids. Otherwise, very nice and helpful staff. Excellent food options. Rooms cleaned but not thoroughly dusted. Splurge on a balcony room.
Stayed 5 nights in Jun 2023
Response from Alba Garcia on 29 Jun 2023
Dear guestI am glad you enjoyed your time in Ibiza and your stay in our hotel. We are delighted to know that you had such a memorable stay with us.Thank you very much for your kind comments and for rating us. We look forward to welcoming you again soon.Best regards,

10/10 Excellent

Joseph T

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I previously stayed here in 1989-90, the property has been updated and is absolutely beautiful. Breakfast was very good. It is within walking distance to the port, about 15-20 minutes.
Stayed 4 nights in May 2023
Response from Alba Garcia on 5 Jun 2023
Dear guest:I am glad to know that you enjoyed your time in Ibiza and your stay in our hotel 34 years after your first visit!We are very happy to know that you had such a memorable stay with us.Thank you very much for your kind comments and for rating us. Welook forward to welcoming you again soon.Best regards,

10/10 Excellent

Tom

Stayed 1 night in May 2023
Response from Alba Garcia on 29 Jun 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Adrian Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel and staff (best Negroni’s in Ibiza!). The only downside was that we had to pay extra 18 EUR per person for the access to the SPA as we booked with Expedia … bummer. Should have been mentioned on the Expedia booking.
Stayed 4 nights in Apr 2023
Response from Alba Garcia on 5 Jun 2023
Dear guest:Thank you for sharing your 5 star rating regarding your recent stay at hotel Torre del Mar. It is wonderful to read that you enjoyed the hotel. I hope that your travel plans bring you back to the hotel soon.Best regards.

10/10 Excellent

Jacinta Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful. As the taxi drew up we couldn’t believe our luck!! The view from the bedroom is magnificent. The place is spotless. We didn’t eat there but the bar was good. Loved the jacuzzi
Stayed 4 nights in Apr 2023
Response from Alba Garcia on 5 Jun 2023
Dear guest:Thank you for your kind review. We are delighted to hear you had a comfortable stay with us and enjoyed your time in Ibiza. We hope you will come back again soon.Best Regards,

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Alba Garcia on 5 Jun 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
I had a fantastic stay at this hotel. It was my first visit but it wont be my last. Service of everyone was fantastic, its spotless everywhere, the cleaners are so hard-working. Food in breakfast and other restaurant was great, a great selection and the setting for both restaurants was stunning. There was music by the pool every day and mostly was perfect for ibiza (one day was a small band that played older music which wasnt pleasant and very loud). The gym was goid and so was spa. The only negative i could find was air con in room was really poor, i wouldn't want to stay in height of summer if it was the same.
Stayed 4 nights in Apr 2023
Response from Alba Garcia on 3 May 2023
Dear guest,Thank you very much for your kind comments and for rating us. We are glad to know that you enjoyed your stay with us. Regarding de air-con, please note that windows must be closed to operate. We look forward to welcoming you again soon.Best regards.

8/10 Good

Douglas

Stayed 1 night in Apr 2023
Response from Alba Garcia on 5 Jun 2023
Thank you rating us. We hope you will come back again soon.Best Regards,

10/10 Excellent

Sarah

Stayed 4 nights in Apr 2023
Response from Alba Garcia on 3 May 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Kelly

Stayed 5 nights in Apr 2023
Response from Alba Garcia on 3 May 2023
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a wonderful place to stsy
Stayed 2 nights in Apr 2023
Response from Alba Garcia on 19 Apr 2023
Dear guest,Thank you very much for your kind comments and for rating us. Welook forward to welcoming you again soon.Best regards.

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely stunning and situated in a great place just a few minute walk to some bars and restaurants. It has great facilities and we specifically liked the pool area. The only downside is that the service is so slow and even being out of peak season it wasn’t busy so expected it to be a bit quicker. All in all a really lovely hotel though.
Stayed 3 nights in Apr 2023
Response from Alba Garcia on 19 Apr 2023
Dear guest,thank you for your feedback about your recent stay with us, we are glad you found our hotel convenient for your trip. I will share your comments about the service with the appropriate areas. We look forward to welcoming you again soon.Best regards.Kind Regards,

10/10 Excellent

Mei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff friendly and helpful. Nice walk along prom to old town. Would recommend this hotel for a relaxing stay.
Stayed 3 nights in Mar 2023
Response from Alba Garcia on 19 Apr 2023
Dear guest:I am glad to know that you enjoyed your time in Ibiza and your stay in our hotel. Thank you very much for your kind comments and for rating us. Welook forward to welcoming you again soon.Best regards,

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Really nice rooms, great view to the sea. Excellent breakfast. Beautiful facilities and scenery. Pool area is fantastic. Short walk to the town where you can find all the nice restaurants etc.
Stayed 2 nights in Oct 2022
Response from Alba García on 2 Nov 2022
Dear guest:Thank you for sharing your feedback regarding your recent stay at hotel Torre del Mar. It is wonderful to read that you enjoyed the hotel. I look forward to sharing your kind comments with the entire team and I hope that your travel plans bring you back to the hotel soon.Best regards.

8/10 Good

Carmen

Stayed 4 nights in Oct 2022

10/10 Excellent

michael

Stayed 3 nights in Aug 2022
Response from Alba García on 2 Nov 2022
Dear guest,Thank you very much for rating us. Welook forward to welcoming you again soon.Best regards.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, excellent spa treatments, rooms a little small, the staff was very helpful and professional at all times. I would definitely stay there again!
Stayed 4 nights in Oct 2022
Response from Alba García on 2 Nov 2022
Dear guest:Thank you for your review. We are delighted to read you had a comfortable stay with us and enjoyed your time in Ibiza. We hope you will come back again soon.Best Regards,

10/10 Excellent

Cecily

Stayed 2 nights in Oct 2022

10/10 Excellent

johana p

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to like … staff, location, breakfast, view. All was fantastic!
Stayed 4 nights in Sep 2022
Response from Alba García on 10 Oct 2022
Dear guest,Thank you very much for your lovely words and for rating us. We look forward to welcoming you again soon.Best regards.

10/10 Excellent

Tanya

Stayed 1 night in Sep 2022
Response from Alba García on 10 Oct 2022
Dear guest,Thank you very much for rating us. We look forward to welcoming you again soon.Best regards.

8/10 Good

Eleanor

Stayed 3 nights in Sep 2022
Response from Alba García on 10 Oct 2022
Dear guest,Thank you very much for rating us. We look forward to welcoming you again soon.Best regards.