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Reviews of Hotel Tagomago

2 out of 5
Hotel Tagomago
Playa S'Estanyol s/n, Bahia San Antonio, Sant Josep de sa Talaia, Ibiza

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 231 reviews" "
Rating 8 - Good. 104 out of 231 reviews" "
Rating 6 - Okay. 32 out of 231 reviews" "
Rating 4 - Poor. 21 out of 231 reviews" "
Rating 2 - Terrible. 8 out of 231 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gethin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really great hotel. Fantastic staff. Very nice pool area/bar area. Like other reviews have stated, the music can get a bit much but ends at midnight.
Stayed 7 nights in Aug 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Natasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute hotel which was quiet and very comfortable. The only thing missing that we’d have loved was a fridge in our room.
Stayed 3 nights in Jul 2023

4/10 Poor

Katie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area & most of the staff friendly and helpful, however we paid extra for a sea view and didn’t have this (we were given a room on the ground floor in the corner) we had a view of some railings and parked cars, politely asked the manager if we could have a sea view room as paid for, he was very sarcastic, he quickly drew the layout of the hotel and told us we won’t get a seaview from every room as it’s ‘on a bend’ and failed to understand we’d paid for a sea view, refused to put us in another room and laughed at us. The floor of our room always felt greasy, like an ice skating rink, there was an awful smell coming from a stream outside the balcony (smelled like sewage most the holiday), we were only given one towel for the first two days, had to ask for more. We come to ibiza nearly every year and never had an issue elsewhere, this is the only hotel we’ve ever had negative to say about unfortunately
Stayed 4 nights in Jul 2023

10/10 Excellent

Antonio, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place, love the ocean view, location, location, location
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Loved this hotel! Definitely should be higher than a 2 star. Rooms cleaned every day, breakfast choice was amazing, staff are friendly, location is fabulous, right on the beach, will definitely return.
Stayed 4 nights in Aug 2022

4/10 Poor

Room120, Scotland

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel was a nice hotel and was in a good area which was close to what we needed. Staff were rude and unhelpful. Wanted to charge me when I asked for ice for the room. No glass allowed back to room. We had no remote for air con and told us to figure it out ourselves. Asked for an ironing and said no have to go to laundry in the morning only,which would of been fine if staff did have attitude. And the shower was grim.
Stayed 2 nights in Oct 2019
Response from Lidia Cardona on 9 Oct 2019
we are sorry for your opinion , the client before you took the control from air and we are waiting the bring us the company ....now wehave it , the ice we buy it because water in Ibiza is a big problem as we dont have rains ........... if you want to iron you must go to our laundry we think you dindnt understand us ....... you didnt have light and a window iin your shower ............ then we dont understand what you mean

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness, very accommodating as I added my grandson to the booking after contacting the hotel direct due to unforeseen circumstances, Could not fault the hotel and staff
Stayed 7 nights in Sep 2019

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully clean and stylish with modern bathroom and lovely walk in shower ... Staff were very friendly and polite. Breakfast was gorgeous every option available. Location is superb .. quiet for sleep and daytime lounging but immediately near bus stop and bay bars including Kumharus and water taxi to Sant Antoni... great value a fabulous place.
Stayed 2 nights in Sep 2019
Response from luis on 23 Sept 2019
thanks

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The rooms didnt have a safe or a refrigerator. The staff was very nice. The halls smelled like cigarettes. The breakfast was great. It is next to the bus station. And the scooter rental next door was 35 euros wich I tought was great for 24 hours. I would stay here again if I had to. Its not bad.
Stayed 4 nights in Sep 2019
Response from Director on 23 Sept 2019
Thank you for your commentary

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibiza😊
Great holiday, ideal location.... second time in 2 months I have stayed at the Tagomago and would highly recommend. Staff are friendly, willing to help and every is lovely and clean. Rooms are basic but have everything you need... plus a magnificent sea view. Thank you
Stayed 7 nights in Aug 2019
Response from Director on 12 Sept 2019
Thank you for your comments , we hope to see you again ..............................Grettings

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near to Saint Antoni Beach, excellent service and staff.
Stayed 2 nights in Aug 2019
Response from Director on 23 Sept 2019
Thank you

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019
Response from Director on 23 Sept 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very welcoming. The people here are nice. They provide daily room service, pool/beach towels and every room has a balcony. I had the garden/beach view in the front of the hotel and it was amazing! Breakfast every morning was included in our price. It was fresh and tasty but we didn’t want to eat the same thing for 9 days.
Stayed 9 nights in Jul 2019
Response from Director on 23 Sept 2019
Thank you for your commentary

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found our trip to be really great! Not needing to pay for an extra meal every morning was nice and having a lot of vegetarian options made it even better. My only issue is with the dining room arrangement. Certain people are assigned seats while we were not, resulting in our sitting in someone else's assigned seats several times (awkward) and being told to move in the middle of eating so someone else could sit at a table exactly the same as the one we were moved to was bizarre. (90% of the seating is exactly the same). Other than that, the pool was great, Rose at the front desk was extremely helpful and kind, and the rooms with a little seating area was a nice way to unwind from the chaos that is Ibiza.
Stayed 7 nights in Jul 2019
Response from Luis Cardona on 1 Aug 2019
thanks we take notice

4/10 Poor

skander

Disliked: Staff & service, property conditions & facilities, room comfort
Very upseting stay
Water salted. Very bad acoustic isolation very noisy. Fight in the next room all the night no one came from the reception. Very noisy cleaning staff the morning you can't sleep later than 7am. Nice breakfast. Nice pool.
Stayed 5 nights in Jul 2019
Response from Luis Cardona on 28 Jul 2019
Good morning , we are sorry you didnt enjoyed your stay with us .......................... we must inform you that unfortunately Ibiza doesnt have good water it doesnt rain and the watr comes from the sea is a genral problem in the island ....... the cleaners until 9,30 am they dont go to the floors because they clean reception salons bar terraces ............ reference to the people next to you we are sorry but we cant educate them , in recpetion is allways somebody the 24 hours but sometimes from reception we dont listen what happens upstairs fort these you have a phone in recpetion from where you can call us ................. we are sorry

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Luis Cardona on 15 Jul 2019
gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful Hotel , spotlessly clean, friendly staff and amazing views
Stayed 3 nights in Jun 2019
Response from Luis Cardona on 11 Jun 2019
thanks

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from Luis Cardona on 4 Jun 2019
gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Luis Cardona on 1 Jun 2019
gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Luis Cardona on 1 Jun 2019
gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views, relaxed and friendly staff
Stayed 3 nights in Sep 2018
Response from Luis Cardona on 27 Sept 2018
thanks

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
A nice hotel with a lovely view over the bay. Good location close to all facilities. Plenty of restaurants and bars within a short walk.
Stayed 7 nights in Sep 2018
Response from Luis Cardona on 20 Sept 2018
thanks

8/10 Good

Nicedogsking, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with swimming pool, by the beach
First time in Ibiza, very glad and happy to choose this hotel, there were many available. Nice views, swimming pool by the beach, deserves 3 stars for sure.
Stayed 7 nights in Aug 2018
Response from luis on 18 Sept 2018
thanks

8/10 Good

Dan, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Very helpful staff
Stayed here for a long weekend, perfect for what we needed.
Stayed 3 nights in Aug 2018
Response from Lidia Cardona on 28 Aug 2018
We really appreciate your opinion. We are working on the soundproofing of the rooms. We hope to see you soon. Salutations.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
All round great stay! clean and tidy great pool fantastic barman and location is Perfect, it’s has fast access to the beach and only 15 minutes walk to noisy part of the bay. Hotel manger did complain because apparently we left the room in a mess, if you call messy bed sheets and 10 or 12 empty bottles in bags then they should state that customers get the mop out after before leaving.
Stayed 4 nights in Jul 2018
Response from Lidia Cardona on 5 Aug 2018
Thank you for your comment. We hope to see you again. Salutations.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Hotel Tagomago was an amazing, beautiful hotel. We were very impressed with the accommodations and the breakfast buffet offered each morning. It is located right on the water and near many shops.
Stayed 2 nights in Jul 2018
Response from Lidia Cardona on 5 Aug 2018
Thank you for your comment. We hope to see you again. Salutations.

10/10 Excellent

Benandjacksmamm, County Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If Carlsberg did Holidays.....................
This hotel is absolutely fantastic. Location is just wonderful, staff who we met (we were only there 3 days) were all friendly and the breakfast was amazing, something for everyone (and more!). I would love to visit this hotel again one day.
Stayed 3 nights in May 2018
Response from luis on 15 Jul 2018
Good afternoon, we are so happy with your opinion, thank you so much. We hope to see you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great, cleanliness not
2nd year in a row we have stayed here, fantastic location right on the beach in San Antonio Bay. We really liked it last year which is why we stayed here again. Breakfast had worsened, overcooked and although there's a big selection it's not good. First impressions of room weren't great, ground floor and a bit grubby throughout, mainly due to it being dated and badly in need of a refurb. 2nd day we were getting ready to head out, room had just been serviced, fresh towels in bathroom and my fiancee lifted her towel up to find a cockroach sat underneath it! Immediately got the manager down who promptly flattened it with his bare hand, apologised to us and said he was getting someone to put some repellant down while we went out for the day. I requested a room change but they said they were full, maybe tomorrow. Went for breakfast Tuesday and came back to find a guy in the room who was putting repellant down, he said you won't have any more issues. Came back that night after going out and found another cockroach on its back in the bathroom dying because of the repellant! Night manager couldn't speak English so left a note for the morning after and I immediately said we wanted to move. Manager reluctantly agreed and we finally got to move to a much nicer, modern room on the first floor. We had a nice rest of our holiday but was tarnished by the experience and we still saw 2 more cockroaches in the hotel corridor while we were there. Won't stay here again!
Stayed 5 nights in Jul 2018
Response from Lidia Cardona on 19 Jul 2018
Good morning. We really regret what it happened. We are so sorry about it. We are working with a national company that is called Serkonten that is specialized in that area, and we unknonw the reasons of what it happened. We cannot attach you the document that verifies it because is not possible to upload photos on the answer. We hope to improve your impressions and thoughs next time, because it was something puntual. Sorry again, Salutations Hotel Tagomago

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great spot , clean and friendly , staff were lovely and polite , beach/s were a minute walk from hotel sea was lovely and warm beach very clean . Downfall of this hotel was that it was advertised as a 'Smoke Free hotel' but there were a lot of smoking going on and ash trays around , it did not bother me but if you book it because of that you will be disappointed . Breakfast was lovely and plenty of variety . We would defo stay there again .
Stayed 3 nights in Jun 2018
Response from Director on 6 Jul 2018
Good morning, Thank you for your opinion. We will try to improve the menu of the bar. We hope to see you again, Hotel Tagomago

6/10 Okay

chirayu, india

Disliked: Cleanliness, room comfort
dont recommend this hotel
There is no room service,no refrigerator,no tea cattle in room.there is no shower working in bathroom with hot & cold water.was called many time at reception for my shower problem at room no 209 but till my check out me & wife took shower with cold whater only.,,highly disappointed from service
Stayed 2 nights in Jun 2018
Response from Director on 6 Jul 2018
Good morning, At first, we want to say you that we really regret your opinion. However, we are interested to know which was your room number, because any client of Expedia has been in room 209. Moreover, we have to point that in the shower you can use both hot and cold water. There is not any general issue of water, only the pressure. Salutations, Hotel Tagomago

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2018
Response from l on 11 Dec 2018
gracias

10/10 Excellent

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location.
The manager & staff absolutely brilliant. Worked incredibly hard to ensure you enjoyed your holiday. The hotel was very clean and the location is superb. Would return happily
Stayed 5 nights in May 2018
Response from luis on 30 May 2018
thanks

6/10 Okay

Verified traveller

Liked: Cleanliness
Not able to pay with card at the bar, not allowed to eat outside. Had a wonderful view towards a palm tree. the hotel is fine with great views but the staff should be more friendly.
Stayed 5 nights in May 2018
Response from luis on 30 May 2018
good morning , the problem to pay with card is that the minimum amount allowed for the bank is 25 euros and sometimes the bill is not so high and we cant say to you yes and to you not ,,,,,,,,,,,,,,,,,, we have a terrace overlooking the bay where you can eat but out of the se terrace you can drink cofees and what ever but not eat because we dont have capacity for do it to all our guets ,,, and we try always to be friendly and happiness with our clients

8/10 Good

Ken, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach with lovely view of the bay.
Very good breakfast and supper at only 15 euros for both meals. Walking distance to the town centre.
Stayed 9 nights in Sep 2017

2/10 Terrible

SABRINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel!
I stayed in the Tagamogo Hotel with my friend (spring chickens at the ripe age of 30 & 38 lol!) we loved our stay. The hotel looks refurbished and was definitely much nicer than a basic 2 star hotel that we were expecting. We loved the quietness of the hotel and the greenery around the grounds and pool. The hotel was right next to the beach too, it was great to lie in the hotel grounds and enjoy the pool. We would also walk over for a swim in the sea (literary 1 minute from lounger to sea!) to cool off then back to the loungers in the grounds to relax in the quiet under the palm trees. This hotel, with the quiet beach and Tapas bar beside it, was a relaxing place in amongst the usual hustle n bustle of this area of Ibiza. Near enough to all of the fun and excitement but also a place to escape from it.
Stayed 4 nights in Aug 2017

4/10 Poor

steven

Disliked: Cleanliness, property conditions & facilities
Have a look about first
Hotel location was excellent, parking was always easy however things are getting a little tired. Breakfast was odd, plated used soooo much the logo has faded off (Buy some new ones) there was no clear seating as all tables had reserved on them so people end up walking about trying to find places to sit. Biggest disappointment was the shower, it was a trickle and with no hot water, told reception on day one whilst i used the public shower (Dirty shower!), told them again on day two again whilst using the public shower, then on day three i gave up and just asked for the key to the public shower.....
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Clean and tidy hotel. Pleasant staff and a beautiful view across the bay. Rooms are basic but spacious and more than adequate. The breakfast was great with plenty of variety.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb 2 star hotel.
The hotel is improving all the time and the position is great. The breakfast is excellent.
Stayed 4 nights in Jul 2017
Response from l on 22 Jul 2017
gracias

10/10 Excellent

graham, S Edinburgh UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location right on the beach
The perfect location. Nothing was a problem and the staff weee very helpful. 2 minutes from the ferry to San Antonia town.
Stayed 4 nights in Jul 2017
Response from Luis on 15 Jul 2017
Thanks

10/10 Excellent

Gail, Buckley UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room on the first floor overlooking bay
Very welcoming and pleasant staff. Room excellent spacious and clean with good air con. Nice balcony with lovely views overlooking San Antonio Bay and San Antonio. Free beach towels for beach direct access through hotel grounds. Free loungers around pool and terrace area. Great choice at breakfast, near cafes and restaurants for meals if you don't want full board. Good pool bar menu includes ice cream, snacks and beers, wines, spirits and a good choice of cocktails reasonably priced. Would recommend!
Stayed 7 nights in Jun 2017
Response from Luis on 15 Jul 2017
Thanks

8/10 Good

Emma, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with option of beach or swimming pooo
My boyfriend and I stayed here through a recommendation. We were on a budget and apprehensive but the hotel was perfect and exceeded expectations. Great location, clean and fab pool but also near the beach. Comfy beds too. Ismael and Jesus were absolutely fabulous, couldn't have asked for nice staff! Thank you!
Stayed 7 nights in Jun 2017
Response from LUIS on 8 Jul 2017
THANKS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Went to Ibiza for a week , the hotel had good reviews and I wasn't disappointed Staff were excellent, breakfast buffet was good, rooms spacious and very clean , pool was good , no trouble at the hotel I don't think it attracts the clubbers being so far away from the strip however I did overhear someone talking about some noise in the night but that's to be expected it is San Antonio The location is lovely right on the beach but it is a good walk to the strip west end and 50 mins to cafe mambos - would recommend the steak restaurant across the road casita the fish restaurant further down the road Es pescatre and the Mexican in front of the hotel would recommend this hotel to anyone very pleased it is a little dated but you get far more than u pay for well I did anyway

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwear Stolen From Hotel Room - Beware!
This hotel the worst hotel we have ever stayed in!! I was dismayed when I realized that all of my underwear’s were stolen from our room on second day. I have been travelling all over the world I have been to poorer countries and never have I had an item stolen from my room. You pay good money and the room is horrible, very noise. Scandalous staff and the manager is the worst I ever seen anywhere in the world the worst manager ever!!! Stay there at your own risk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Levi, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Cancelled. Moved to different (worse) hotel.
We arrived and was told that Hotels.com/Expedia should have messaged us a month ago telling us that our booking has been cancelled. Was told this was because we had a similar name to somebody else who cancelled... although our name has 5 more letters. We were moved to a 'similar' hotel. Which was the opposite to what we wanted. A lot louder at night, not on the beach and more to the strip. The hotel had 18 sun beds for way over 100 rooms so was never available. Was offered free dinner back at Tagomago which was not the worst although the dining room had cockroaches. Obviously we aren't happy with this. We would not have paid what we did for the new hotel and free dinner didn't make up for that as we like to eat out and experience the island, that's still all what was offered. Staff were rude and repeatedly lied to us. We were told the room was broke and could be fixed tomorrow, then told it's overbooked then the blame was shifted to Hotels.com. Wouldn't book this again obviously as might end up somewhere I never would have wanted to stay.
Response from General Manager on 24 Sept 2016
dear client , we had a problem the day you arrived and next day when you came we show you a room for if you desire to stay with us and change of hotel .......... but you told you wanted to stay were you were .................... all your others reference ......

6/10 Okay

miri, texas

Disliked: Room comfort
Good location, not great hotel
If you don't plan to spend time in your room, then go for it. A lot to do walking distance. Shops, bars and good restaurants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tagomago
Excellent hotel all round only minor thing is no kettle in room.