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Reviews of Hostería Cabañas del Lago

3.5 out of 5
Hostería Cabañas del Lago
Orillas del Lago San Pablo, Sector Araque, San Pablo del Lago, Imbabura

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 113 reviews" "
Rating 8 - Good. 36 out of 113 reviews" "
Rating 6 - Okay. 2 out of 113 reviews" "
Rating 4 - Poor. 3 out of 113 reviews" "
Rating 2 - Terrible. 0 out of 113 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso sitio.
Stayed 1 night in Mar 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is the best Hostería (Inn) in the place, with a wonderful view of the lake and very friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend getaway! The room was beautiful and cozy, and the food and activities were great.
Stayed 2 nights in May 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service
Todo bien, gente amable. El lugar y la vista muy bonita
Stayed 2 nights in Apr 2022

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente, gran plan
Stayed 1 night in Jan 2022

10/10 Excellent

Sonia

Stayed 2 nights in Dec 2021

10/10 Excellent

Stephen, Smithfield

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and relaxing place. There's an excellent staff, a tasty restaurant on site, and many things to do if your decide to hang out on the grounds. It was a very romantic setting with incredible attention to detail. The gardens are amazing. The room was comfortable. They built a fire each night in our room and provided cool hot water bottles to go under the blankets at night, though we never found it particularly cold when we went in October. But seriously, with Cerro Imbabura rising majestically on one side, and the tranquil waters of Lago San Pablo on the other, it's hard to ask for more. Just don't get too worried as you drive through a very common Ecuadorian neighborhood on the way there. You may think, "where am I going?" But once you arrive, you'll feel like you found a piece of heaven. I sure did!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a magical place. I had this beautiful cabin right in front of the lake. Gorgeous view, gorgeous room. Food is delicious. I don’t like they don’t have phones or any other way in the rooms to call for room service so if you need something you have to walk to the reception and at night it is very cold. So that’s the only thing I did not like. Other that that the place is absolutely amazing.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular lo unico era que las personas que van al restaurant asi no esten hospedadas usan todas las intalaciones no nos parecio oor el tema de seguridad. El resto personal y comida excelente
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Mashon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful relaxing birthday getaway
Spent a night here in December to celebrate my birthday. The hotel did a great job of providing security measures for Covid-19. It was very peaceful and calm. The rooms are beautiful and loved the fireplace! My only negative was that the workers started sawing right outside our room at 7 AM. To me, when people come on vacation they want to sleep in, not be awoken that early. I did speak with reception and they were super apologetic and stopped immediately.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Katherine, West palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marina should open on weekdays for interested visitors on the water sports. The food could be more tasty. It is overpriced for the portion size and for its mid-quality.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Cabañas del Lago at various occasions over yhe past 30vyrars. The property has been well maintained over the years. Loved our stay and cabin. My only disappointment was in terms of the food quality and quantity. I would've liked to have stayed on the property for all our meals; but with a party of five the cost was significant.
Stayed 2 nights in Apr 2019

10/10 Excellent

Laura, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
A beautiful spot. Stayed in the family cabin and it was a complete apartment. Only wish the kids cabin and water activities were open during the week, they are only open on weekends and holidays. Overall great experience and delicious food.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and the view of the lake is magnificent.
Stayed 1 night in Apr 2018

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort
Beautiful place, well kept, but pricey extras
Great place, beautiful sights, flowers everywhere. We borrowed a board game and played around our fire place. And we had nice hot water bottles in the beds waiting when we got back from dinner. We did not want to leave our beds in the morning. The wi-fi is good, the water was hot. A nice place to bed down for the night! The water activities are closed except for weekends and holidays. I must've missed that detail. The only thing I was a little surprised about was the cost. The restaurant was as expensive as if I was eating in downtown Chicago. $100 for a family of 5. And I saw the prices for the water activities.. $45 for 20 mins on the wave runner. That's Miami pricing but you'd get an hour. The only other thing I'd advise you is that driving out of the cabanas into Otavalo or Cotacachi, you will need to navigate the neighborhoods as the main street suddenly has a road block that causes you to go up and over a few blocks to get back on the main drag again. WAZE worked for us but did not pick up the road blocks. Last thing, if your kids are staring at their phones instead of at the surroundings, try this game. They had to spot at least 50 stray dogs before they could go back to their ipads. That kept them looking around for at least a good 20-30 mins.
Stayed 1 night in Jun 2018

6/10 Okay

Kent, Costa Rica

Liked: Cleanliness, staff & service, room comfort
Beautiful Place... but overly expensive!
Cabanas los Lagos is a place that left me a bit torn. We really enjoyed our stay--but also felt like it was too expensive for what it was. The location on the edge of San Pablo lake is gorgeous--but you're also captive, as the nearest town requires a 15 minute taxi ride. Thus, you're forced to eat at their restaurant--which is beautiful, with great service--but the menu leaves a LOT to be desired--especially for the prices. (We spent $65 on breakfast one day for 2 adults and 2 little girls!) The gardens are immaculate--but there is some serious deferred maintenance on all of the buildings. There are a bunch of fun activities--but everything costs more money, and it felt like we were being nickel-and-dimed. For example--it's $5 each person for each round of mini golf--on a very poorly designed course. $50 for 15 minutes in the inflatable globe, and more for other water activities. Even going out on their ferry for 30 minutes cost $12 each (including children). Also--the walls were terribly thin, and with no phones in the room I was forced 2 nights to get out of my warm bed, get dressed, and go next door to ask the neighbors to quiet down. Lastly--the resort (especially the restaurant) seem to be a local destination for weekend-goers, and it became unbearably busy Saturday and Sunday. We had to wait 45 minutes for a table at the restaurant despite staying at the resort. In the end, we enjoyed our stay--but wouldn't recommend it to a friend.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place next to the lake. Great staff and services. Pure nature. Highly recommended
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We loved it. Great place for our family of 5 (three children). There was so much to do, we wish we had had more time there. The restaurant with the view over the lake was excellent and we ate there several times.
Stayed 1 night in Jan 2018

10/10 Excellent

Maranatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean, peaceful.
Upon arrival, we were welcomed and shown to our room, which was a lovely cabin, which was one unit in a building of 5 or 6 "cabin-units" despite having units on either side of us, we heard no noises. The cabin has a very nicely done loft with two twin beds, which were perfect for our boys. TV had plenty of channels and the Internet worked quite well, every thing was very clean and hot water worked well. My youngest loved feeding the rabbits and seeing the chickens and fish that are in the courtyard area. I secretly feared I would hear the chickens in the early hours, but was pleased that our rest was so quiet! (We were there mid-week) We opted for breakfast in the restaurant, and although it was not included, the price was very reasonable for "resort food". We were very happy with the variety of foods and fresh juices. Parking was quite secure with a 24-hour guard, the place is fairly remote and tranquil. On the property they have a nice mini-golf course, it cost $5 per person per game, but we were happy to have just one round on the cute and creative course.
Stayed 1 night in Feb 2018

8/10 Good

Sue, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice setting on the lake
We enjoyed your stay very much!! The view from our room was breathtaking 😊 From the dinner at the restaurant, to the jacuzzi tub and fireplace in our room, all were very nice. One place for improvement was the food was not as hot as it should have been. The same was true of the Jacuzzi, it did not hold the temperature. Overall, a very nice stay!!
Stayed 1 night in Oct 2017

8/10 Good

Jonathan, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Get What You Pay For
Ecuadorian hotels are typically cheap, and this one is certainly not. It's very well-located on a beautiful lake with volcanic mountain views, but because it's so remote from Otavalo you'll end up dining in the hotel restaurant, which is definitely not cheap. In a lot of ways this felt like a Mexican resort I went to months ago, only the resort was all-inclusive and this was not. Drinks were fairly pricey for Ecuador, but the real killer was the breakfast. $43 for a breakfast buffet for two. The food was good but nowhere near $43 good. It's definitely a nice place, but I can't imagine staying more than a day or two.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff
very helpful staff; they answered every question (even pre-booking). We arrived early, but arranged us a room as soon as possible. the only detail i would like to point out is that the floor in our room was dirty. suggest for families. hot water was nice. not an issue for us, but it can get a little noisy since the rooms are located between the play area and the parking lot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel by the lake
Beautiful hotel right on the shores of the lake San Pablo. Very nice rooms with fireplace and outdoors seating area. Great local food and extraordinary service and staff

10/10 Excellent

Sheryl, Manitou Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get-away!
Perfect little hide-away. Interesting scenic drive from Otavalo on the backroads to get to the hotel. If you drive it, do so in daylight hours! Landscaping around the grounds is wonderful. Breakfast not included as is most typical of hotels in the area. Food and service in the restaurant is good however. Loved our 1 night stay.

8/10 Good

Ana, Cali, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cabins on the lake
We loved the views of the lake and the comfort of the room. The chimney and the lounge area in the super family cabin is awesome. The restaurant views are magnificent. The food in the restaurant is ok but not fantastic that's why I don't give the hotel a five stars.

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Nice relaxing stay near the water. Loved the in room fire place. Nice food options in the restaurants.

8/10 Good

Stef, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Relaxing cabins. Nice scenarios. Loved the chimney in the room.

4/10 Poor

Paul, Miami, FL

Disliked: Cleanliness, property conditions & facilities, room comfort
Way overpriced
When we got to the room we found there is no way to communicate with the front-desk but actually walking outside the bungalows to the main office. No telephone, bell or anything. We found bugs and even a frog in our cabin. Then we found the close everything at 9 PM and actually leave the premises. One afternoon we run out of wood for the fireplace and requested a heater. We came back to the bungalow close to 9 PM and found the heater was not working. I had to go outside in a cold night an walk around trying to find any staff person but no luck. Restrooms in the restaurant area were smelly and dirty. Never went back there. Restaurant areas had "no smoking" signs but some people actually smoked there, and staff didn't take any action even having kids around. They use a especial kind of straw in the ceiling but not properly treated as there were tiny bugs in there actually falling to your bed. Pricey rooms for the quality of rooms/services received.

10/10 Excellent

Shelly, Urcuqui, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service in the Andes
All the things you would want from a hotel experience were found at Cabañas del Lago. First of all, everything is clean--the rooms, the restaurant, the public bathrooms. Secondly, the customer service is unlike any found in Ecuador. You can tell that the staff care about each visitor and the quality of the experience they are providing you. The restaurant has some of the finest food we have had in this region. The beauty of the natural surroundings is amazing, and the beauty of the created surroundings are stunning as well. There are plenty of water activities, and land activities (putt-putt golf, trampoline, bunnies...) to keep our family entertained.

10/10 Excellent

Lynda, Encinitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
We spent one night at the hotel. It is very beautiful, located right on the lake. We had a lovely dinner at the restaurant that sits out over the water. The staff was very friendly and helpful. They lit the fire in the fireplace in our room in the evening and brought us 2 hot water bottles to heat our bed. We were amazed at how well they heated our bed for the entire night. The only negative were the towels. They did not reflect the quality of the rest of the hotel. We wished we could have stayed for longer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and nice views
HOTEL WAS GREAT, GREAT VIEWS OF BOTH LAKE SAN PABLO AND THE FAR SIDE OF IMBABURA, AN EXTINCT VOLCANO OF WHICH THE PROVINCE IS NAMED. CLOSE TO CONDOR PARK,TOO! THE FIREPLACE INSIDE THE ROOM WAS GREAT AND THE ATTENDANT CAME TO START THE FIRE AND BROUGHT WOOD. DURING DINNER, A STAFF MEMBER PLACED HOT WATER BOTTLES IN OUR BEDS, A NICE TOUCH. FOOD WAS GOOD AND NOT OVERPRICED! ONE COMMENT,THOUGH, THE INTERNET SERVICE WAS POOR INSIDE THE CABANAS.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
The only issue is that when I booked the room I selected the Superior Room and my confirmation came back as such. When I arrived that was not what I received, informed that the Superior was not available. I was not charged for a Superior but it just would have been nice to know this in advance as it caused some confusion while there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the lake!
Right on the lake which is quite nice but darn near impossible to find. The area around the hotel is more rundown but we had no problems. The TV did not work but we weren't concerned about it. Also there is not much close so if your looking for something else to do, somewhere else to eat, etc you'll have to get a taxi. Otavalo is roughly 15-20 min away. The staff were very friendly & helpful though!

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Muy buena comida
Stayed 1 night in Mar 2024

10/10 Excellent

LUIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dolores

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sebastian

Travelled with family
Liked: Staff & service
Exagerados los precios
Precio no incluye desayuno.., los costos del restaurante exagerados en contesto entre hospedaje y comida es muy elevado el precio para lo que es …….
Stayed 1 night in Dec 2023