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Reviews of Unirea Hotel & Spa

4 out of 5
Unirea Hotel & Spa
Str. Piata Unirii No. 5, Iasi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 364 reviews" "
Rating 8 - Good. 120 out of 364 reviews" "
Rating 6 - Okay. 24 out of 364 reviews" "
Rating 4 - Poor. 7 out of 364 reviews" "
Rating 2 - Terrible. 1 out of 364 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Bashar, Amman

Business traveller
Disliked: Amenities, property conditions & facilities
Night staff were amazing ,,hotel location is perfect. Bed mattress is very old and you can feel the springs coming up your back while sleeping, the offer i paid for includes a bottle of wine and despite i asked for it it was never delivered and at check out when i asked again the recipient told me next visit maybe u will get one ,so rude and its not what i paid for
Stayed 1 night in Apr 2024

8/10 Good

Maybritt

Stayed 4 nights in Nov 2023

4/10 Poor

peter

Stayed 2 nights in Nov 2023

8/10 Good

Stefan

Stayed 10 nights in Sep 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean and the personnel was polite and friendly. Since we checked out really early in the morning, they even gave us a breakfast bag with very healthy food choices, like real yoghurt with no sugar and a delicious sandwich. The AC was working well, the windows were blocking the outside noise making the room quiet and perfect for sleeping. The only unusual part was having to insert the room card to turn the lights on, but this is a minor detail. Overall, a very pleasant experience.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Constantin

Stayed 2 nights in Sep 2023

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, always my first choice in Iasi
Great Hotel, in the centre of the old town, very good breakfast buffet
Stayed 3 nights in Aug 2023

10/10 Excellent

Silviu

Stayed 1 night in Jul 2023

8/10 Good

Marko

Stayed 1 night in Jun 2023

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be BACK!!
Incredibly friendly staff. Wonderful amenities, delicious breakfast and great SPA!
Stayed 1 night in Jun 2023

10/10 Excellent

DAN

Stayed 9 nights in May 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel rooms are very aged and contrasting with the very modern hallway. The breakfast options are limited and there’s barely any fresh fruit or options for people with dietary requirements. The bathroom was very aged as well and the toilet brush was dirty and very visibly so. Everything is wrapped in plastic, even individual toilet rolls or glasses. The room was very stuffy and we had to figure out a way to get it to cool down whilst maintaining some sort of fresh air flow which was very difficult. The reception staff wasn’t very friendly or welcoming - they did their job and nothing more. The location is very good and whenever we needed something from housekeeping they were very fast in providing it to us which was nice. Overall still one of the best options in Iasi but either the pricing / star rating needs adjusting or the rooms / facilities need refreshing to account for the price and rating.
Stayed 4 nights in May 2023

6/10 Okay

Christian

Stayed 1 night in May 2023

8/10 Good

Riccardo

Stayed 2 nights in Mar 2023

10/10 Excellent

MARC

Stayed 3 nights in Mar 2023

10/10 Excellent

Adeel

Stayed 1 night in Mar 2023

6/10 Okay

Manish

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Mutaz

Stayed 1 night in Mar 2023

10/10 Excellent

ADRIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 5 nights in Feb 2023

8/10 Good

Michael

Stayed 1 night in Feb 2023

8/10 Good

Gwendeline

Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2022

8/10 Good

ITSHAK

Stayed 4 nights in Dec 2022

10/10 Excellent

Garry

Stayed 4 nights in Nov 2022

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in the old quarter of the city, excellent buffet bret
Stayed 9 nights in Nov 2022

10/10 Excellent

Silviu

Stayed 13 nights in Sep 2022

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Vincentiu

Travelled with partner
Liked: Cleanliness, staff & service
Great location, clean, and plenty of walking distance landmarks nearby.

10/10 Excellent

Laurentiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soon after checking in, a hotel staff member came to our room with a nice bottle of wine and two glasses wishing me a ‘Happy Birthday’. That was a very nice surprise. And one more thing: their breakfast is the best in town.
Stayed 1 night in Nov 2022

10/10 Excellent

Catalin

Stayed 1 night in Oct 2022

6/10 Okay

Stuart

Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very nice staff.
Stayed 2 nights in Sep 2022

8/10 Good

Aldis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Sep 2022

10/10 Excellent

Laurentiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel with a great breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

YEHUDA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Evry thing was OK. but taols werent chagnged
Stayed 2 nights in Sep 2022

10/10 Excellent

Aurelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
It was amasing stay!
Stayed 4 nights in Sep 2022

8/10 Good

jørgen

Stayed 7 nights in Aug 2022

8/10 Good

AVADANI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and they staff was very friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Stayed 2 nights in Aug 2022

10/10 Excellent

Nicusor

Stayed 1 night in Aug 2022

10/10 Excellent

Mihaela

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Stayed 1 night in Jul 2022

6/10 Okay

Robin

Disliked: Cleanliness, staff & service
Dated hotel with comically rude staff
Great location but not much else to recommend it. Room wasn’t cleaned during our 4 night stay, we were informed on the last day we needed to put a sign outside before 11am if we wanted the room cleaned. Reception staff seemed angry to be bothered by any minor request and were rude, even by Romanian standards. My suit was taken to be dry-cleaned, returned uncleaned without explanation but they still tried to charge me on checkout and argued with me when I asked for it to be taken off the bill. Pool area is also pretty poor especially as it is used for childrens’ swimming lessons which go on all day meaning it’s noisy and half the already small pool is off limits.
Stayed 4 nights in Jul 2022

10/10 Excellent

Laurence

Stayed 4 nights in Jul 2022

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, amenities
Passed it’s prime but clean. Friendly staff.
Stayed 1 night in Jul 2022

8/10 Good

nimrod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

robert

Stayed 1 night in Jun 2022

8/10 Good

David, DPO AE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property albeit a bit passed its prime. Rooms clean but in need of updating…especially bathrooms and AC which was noisy. Gym and spa very nice…and a great pool and sauna area. Waited one hour for Dinner to arrive at outdoor cafe: waiter forgot to pick up our order. Breakfast: very good variety but I have a problem with sliced white bread from a plastic bag when so many better options are available in Romania. Front desk staff friendly. Given the amenities available and location, would likely stay here again…but the hotel needs to upgrade to maintain its edge.
Stayed 4 nights in May 2022

10/10 Excellent

BENEDICTE

Stayed 4 nights in May 2022