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Reviews of The Golkonda Hyderabad

4 out of 5
The Golkonda Hyderabad
Banjara Hills, Masab Tank, Hyderabad, Andhra Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 276 reviews" "
Rating 8 - Good. 93 out of 276 reviews" "
Rating 6 - Okay. 51 out of 276 reviews" "
Rating 4 - Poor. 25 out of 276 reviews" "
Rating 2 - Terrible. 19 out of 276 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meenakshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though our check in was delayed way beyond the committed time of 1:00 PM, the stay at the hotel made up considerably for this rather bitter beginning. The rooms are clean and comfortable and very well maintained. The bathroom and closet too are clean and comfortable, also equipped with a hair dryer and a magnifying mirror. The breakfast spread was awesome and definitely something to write about! The tea is terrible with a few drops of oil floating and the staff took too long to give me an actually good cup of tea! But yet a minor snarl compared to the great stay my family and I had at the hotel! Will definitely return for another stay soon!
Stayed 1 night in Mar 2024

4/10 Poor

SEYED ABBAS

Disliked: Amenities
Too old property. Does not looks as shown on picture
Stayed 3 nights in Feb 2024
Response from Revenue Manager on 26 Feb 2024
Dear Guest We apologize for any inconvenience may have caused. We look forward to resolving this matter to our valued guests' satisfaction. Regards The Golkonda Hotel, Hyderabad !!

8/10 Good

Ameen khwaja

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Jan 2024
Response from Debasish Jana on 27 Jan 2024
Dear Mr. Ameen KhwajaGreetings from The Golkonda Hotel, Hyderabad!!Thank you for your recent stay with us and your subsequent valuable feedbackWe value your patronage and look forward to welcoming you back to The Golkonda Hotel Hyderabad soon.With kind regards,

10/10 Excellent

Sitarama Haragopal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Debasish Jana on 27 Jan 2024
Dear Mr. Haragopal SitaramaGreetings from The Golkonda Hotel, Hyderabad!!Thank you for writing such an encouraging review of your experience at The Golkonda Hotel, Hyderabad. We hope to remain your preferred hotel on all future visits to the city and look forward to welcoming you back soon!With kind regards,General manager The Golkonda Hotel, Hyderabad.

6/10 Okay

Bader

Liked: Amenities, property conditions & facilities
I was given a corner room which didn’t have hot water and also very limited internet. I had to go down to the lobby for proper internet acces. Informed the staff about the room. Also, the corner rooms on the floors were given to alcohol drinkers with staff providing them with Ice and water for groups.
Stayed 2 nights in Jan 2024
Response from Debasish Jana on 27 Jan 2024
Dear Mr. BaderGreetings from The Golkonda Hotel, Hyderabad!!Thank you for your recent stay with us and your subsequent valuable feedback.At the outset, please accept my sincere apologies for your experience at The Golkonda Hotel, Hyderabad.The Golkonda Hotel, Hyderabad takes pride for its highest quality service standards which are delivered by our team. Unfortunately, we were not able to create a similar experience for you.I have read your comments with deep concern and have taken up the matter with my senior team to take corrective action at the earliest. Rest assured we would take all necessary measures to ensure that there is no recurrence of the same in future.I sincerely hope that you will give us another opportunity to serve you better and look forward to welcoming you back soon.With kind regards,The Golkonda Hotel, Hyderabad

8/10 Good

Bader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Bader

Stayed 2 nights in Dec 2023

10/10 Excellent

SYED, KESWICK

Travelled with family
Liked: Cleanliness, amenities
Good rooms and clean and breakfast was excellent. Humble and friendly staff
Stayed 2 nights in Nov 2023
Response from Debasish Jana on 27 Jan 2024
Dear Guest,Greetings from The Golkonda Hotel, Hyderabad!!Thank you for writing such an encouraging review of your experience at The Golkonda Hotel, Hyderabad. Thank you yet again for sharing your appreciation of our team members, who make our hotel so unique and welcoming. We hope to remain your preferred hotel on all future visits to the city and look forward to welcoming you back soon!With kind regards,The Golkonda Hotel, Hyderabad.

2/10 Terrible

SHAMSUDDIN

Disliked: Staff & service
They should keep up the tines or put the building in redevelopment, or atleast have some experience managing team, Ger rid of sai chsrsn guy at front desk

10/10 Excellent

farhan

Stayed 4 nights in Jul 2023

2/10 Terrible

Rajiv

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are so unhygienic bathroom was not clean enough… very compact rooms…food was so stale other customers complained same and manager was not bothered abt it ….i was charged 1400rs for one dinner and food was given cold and bad in taste…
Stayed 1 night in Jul 2023

10/10 Excellent

monomohon

Stayed 1 night in Feb 2023
Response from General Manager The Golkonda Hotel on 30 Mar 2023
Dear Mr. Ganguly, Greetings of the day! We Thank You for choosing The Golkonda Hotel for your recent experience and for sharing your valuable ratings with us. We are delighted to know that you had a pleasant experience with us. We look forward to an opportunity to welcome you back soon assuring you the best services always. Thanking You. Warm Regards, General Manager The Golkonda Hotel

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet and in house restaurant. My 6th visit to the Golkonda and I will return.
Stayed 6 nights in Jan 2023
Response from General Manager The Golkonda Hotel on 14 Feb 2023
Dear Mr. Ed Sachs,Greetings of the day! We Thank You for choosing The Golkonda Hotel for your recent experience and for sharing your valuable ratings with us. We are delighted to know that you had a pleasant experience with us. We look forward to an opportunity to welcome you back soon assuring you the best services always. Thanking You. Warm Regards, General Manager The Golkonda Hotel

10/10 Excellent

Raj

Stayed 1 night in Feb 2023
Response from General Manager The Golkonda Hotel on 14 Feb 2023
Dear Mr. Raj, Greetings of the day! We Thank You for choosing The Golkonda Hotel for your recent experience and for sharing your valuable ratings with us. We are delighted to know that you had a pleasant experience with us. We look forward to an opportunity to welcome you back soon assuring you the best services always. Thanking You. Warm Regards, General Manager The Golkonda Hotel

8/10 Good

Keertan

Liked: Staff & service, room comfort
Good hotel, not best. Shows age.
The hotel is fairly old now and needs some renovation. The space and amenities are good. But washroom was not that great.
Stayed 1 night in Nov 2022

10/10 Excellent

Mithun reddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

6/10 Okay

Ramana

Travelled with family
Disliked: Property conditions & facilities, room comfort
no value for money
Not so good
Stayed 1 night in Sep 2022

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 12 nights in Jun 2022

4/10 Poor

Nitin V

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was given a smoking room despite asking for a non smoking room
Stayed 2 nights in Jun 2022

2/10 Terrible

John

Business traveller, Travelled with partner
Disliked: Cleanliness
I strongly caution you to stay away from this hotel. My business partners and I got food poisoning from eating in their restaurant. We were up all night with violent motions and vomiting. The place looks good, but I would never go here again. I highly suggest that you chose the Novatel Hotel down the road and not risk get sicking. If you do get sick, don't say that I didn't warn you!!!!
Stayed 1 night in Jun 2022

2/10 Terrible

John

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Warning! Our group got violent food poisoning from the food served here at the buffet! I strongly advise to not stay at this hotel. Better to stay at the Novatel Hotel just down the road. For the price that you pay here, you expect clean and hygienic preparations with the food, but that was not the case here. Next time, I will definitely be going elsewhere, and if you don't want to get sick, I advise the same!
Stayed 1 night in Jun 2022

8/10 Good

James

Stayed 3 nights in May 2022

4/10 Poor

Surendar

Travelled with group
Disliked: Staff & service, property conditions & facilities
Pictures provided before buy doesn't reflect the latest.
Stayed 4 nights in Apr 2022

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing fantastic pleasant stay xxx
Stayed 9 nights in Feb 2022
Response from TGH on 15 Mar 2022
Dear Guest, Thank you for sharing your feedback. We are glad to know that you enjoyed the Golkonda facilities. Your words of appreciation have been shared with the team. We are committed to consistently provide warm, efficient and speedy services to our Guests and their appreciation is always a great reward. We look forward to the opportunity of welcoming you back in near future...

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location but an old facility
Tight space in rooms and bathroom shower fixture is not good
Stayed 2 nights in Feb 2022
Response from TGH on 15 Mar 2022
Dear Guest, Thank you for sparing the time and sharing your experience. Our sincere apologies for not meeting your expectations, we have made a note of your concerns and corrective steps have been taken. It is our endeavor to provide best services at all times. We assure you to meet the levels of expectations of all our esteemed guests. We look forward to the opportunity of welcoming you back to our hotel.

6/10 Okay

Neeraja, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite small. The shower was leaking every time we used it and The water was leaking onto the floor. The bathroom floor was very outdated with many stains on the floor. The comforter on the bed had a strong smell. The housekeeping was done daily and the buffet in the restaurant was awesome.
Stayed 5 nights in Jan 2022

8/10 Good

Avinash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 19 nights in Dec 2021

8/10 Good

Vilas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was excellent. Breakfast was good. Nice location
Stayed 1 night in Nov 2021
Response from TGH on 1 Dec 2021
Dear Guest, Thank you for sharing your feedback. We are glad to know that you enjoyed the Golkonda facilities. Your words of appreciation have been shared with the team. We are committed to consistently provide warm, efficient and speedy services to our Guests and their appreciation is always a great reward. We look forward to the opportunity of welcoming you back in near future...

8/10 Good

GADDAM

Liked: Cleanliness, staff & service, amenities
X
Stayed 3 nights in Oct 2021
Response from TGH on 1 Dec 2021
Dear Guest, Thank you for sharing your feedback. We are glad to know that you enjoyed the Golkonda facilities. Your words of appreciation have been shared with the team. We are committed to consistently provide warm, efficient and speedy services to our Guests and their appreciation is always a great reward. We look forward to the opportunity of welcoming you back in near future...

8/10 Good

Jagan Mohan Rao, vijayawada

Travelled with family
Liked: Cleanliness, property conditions & facilities
Morning breakfast was so delicious and quick response at the time of allotment and vacation of rooms
Stayed 1 night in Jan 2021
Response from TGH on 3 Feb 2021
Thanks

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely helpful staff in general. Folks at reception fail to follow through on requests. Wi-fi service is very weak and stops connection even when two concurrent devices are connected Technician had to be called to fix issues. Breakfast is OK but service during breakfast is terrible. The corridors are ugly. Food is not safe. Staff touches cooked food with bare hands.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staffs are very very co operative & other facilities are good.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The amenities were adequate ad the staff was very courteous
Stayed 1 night in Dec 2019

6/10 Okay

Salif

Travelled with family
Standard room that could've done soo much better
It was pretty standard. I must say, a little effort could've made this experience memorable. There is no doubt that the property is old, and it seems they are making an effort to renovate. The bathrooms were decently clean, but there were annoying leaks that flooded the bathroom. The linen had a few stains, although seems clean off the laundry. The items listed in the 24 hour menu were not available, which was disappointing. Food was above average for sure, no complains there. Breakfast served at lobby was pretty good, decent spread. Coffee was substandard and cups were not present any of the days at the buffet and had to be asked for. Don't get me wrong, the rooms were clean and stay was comfortable. Lastly, i was asked to check out early at 11:30am because "they were overbooked"
Stayed 3 nights in Nov 2019

8/10 Good

RegulerVisiter, USA

Travelled with family
Liked: Cleanliness, staff & service
Like: Excellent Location Excellent staff ( well mannered and fluent in English) Food is good. Bath tissues are provided adequately Internet is good. Dislike: The room is well furnished, but could have been improvised with time. There is no pedestal lamp at all Unless requested the electric iron and board are not provided. Linen is good/average, but needs more attention. Bathroom: The shower water spills outside the cubicle through the gap at the door hinge. This was reported on almost all occassions of my stay but never attended to (simple/temp solution of blanking the gap with a plastic flexible sheet would resolve the issue). I am sure to stay in this hotel in future visits to Hyderabd
Stayed 10 nights in Nov 2019

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD
Stsyed 1 night yesterday but spent 2 weeks at the Golkinda two years ago and had a pleasant stay. All the staff are very helpful and breakfast has a good choice with reasonable quick service. We requested and were allowed a late check out. I recommended the Golkonda.
Stayed 1 night in Nov 2019

6/10 Okay

Ross, Chicago

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food from the breakfast buffet to dinner at Jewel of Nizam was excellent. Staff was pleasant. Rooms need updating. Mold in the shower. Towels are stained. Furniture is outdated. They were painting the hallways while I was there. It came to a point where I requested a room change.
Stayed 6 nights in Oct 2019
Response from FOM on 22 Oct 2019
Dear Guest, At the outset, please accept our sincere apologies for the unpleasant experiences you went through, while you stayed with us recently. We hope you will treat this experience as an aberration to otherwise high standards of services, we strive to maintain. We hope you will give us another opportunity to reinstate your lost confidence in us. With regards, Front Office Manager The Golkonda Hotel Hyderabad

10/10 Excellent

Sukeshini, alifornia

Staff and food are excellent, Clean premises showers need to be maintained example shower doors don’t close well, soap dish in the shower is not anchored well, water serps out thrpugh the shower door and makes the restroom wet.
Stayed 6 nights in Oct 2019
Response from FOM on 23 Oct 2019
Dear Guest, At the outset, please accept our sincere apologies for the unpleasant experiences you went through, while you stayed with us recently. We hope you will treat this experience as an aberration to otherwise high standards of services, we strive to maintain. We hope you will give us another opportunity to reinstate your lost confidence in us. With regards, Front Office Manager The Golkonda Hotel Hyderabad

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from JOSEPH on 22 Oct 2019
Dear Guest, Thank you so much for recommending The Golkonda Hotel, Hyderabad. As a hotel we pride ourselves with feedback that our guests and enjoyed their dining experience, coupled with warm and efficient services. We look forward to your continued patronage and support. With regards, Front Office Manager The Golkonda Hotel Hyderabad

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick process, hotel was clean and good.
Stayed 1 night in Aug 2019

2/10 Terrible

Philip

Travelled with family
Disliked: Staff & service
The staff is unfriendly and trained to deny any request. I would not recommend this place.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not 4 star as Expedia states. It is really awful with moldy hallways, rooms, mold in the bathrooms and all kinds of marks on the furniture in the room. We booked for a week and ended up switching the hotel after 1 night. I would have done that sooner if not for our late checkin which meant we could not get a hotel sooner
Stayed 7 nights in Jul 2019

10/10 Excellent

SamFam3

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience staying at this hotel. Their food is good too.
Stayed 8 nights in Jun 2019

6/10 Okay

srinivas

Liked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Had an issue with the drain in the shower. I did inform the front desk when I checked out
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Will not come back to the hotel ever again.
Check in: Front office people weren't trained enough to give the kind of room that was booked. Check out: This wasn't smooth either. The guy told that he will have the bills ready in half hour and we can go for breakfast. When we went to the front office after the breakfast, the bills weren't ready and check out took another 20 minutes. Room service: Not prompt Others: Telephone wasn't working, TV remote dirty Overall, not worth coming back again. It wasn't a pleasant experience
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
The Golkonda hotel is a nice building, that could do with a facelift. The front of house staff, are very presentable, and helpful. The food was very good, and I looked forward to the breakfast buffet in the mornings. Unfortunately, the people who serviced our room let the hotel down badly. The standard of cleaning was poor, they spent more time folding the towels into animal shapes for tips, and I noticed someone had been looking at our possessions, instead of working on the room. It wasn't until we returned to England that I discovered my tablet was missing. I've made the hotel manager aware of this. If you decide to stay at the Golkonda keep a good watch on your things!
Stayed 8 nights in Apr 2019

8/10 Good

Vasudevan, Pondicherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Room was very small. There was smell of kitchen all over the lobby and even inside the lift which was nauseating to vegetarian like me.
Stayed 2 nights in May 2019