Chiraan Fort Club, U.S Consulate Lane, Begumpet, Hyderabad, Andhra Pradesh
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room service to be improved. Takes more time. I deposited key at reception to get the room cleaned. But room was not cleaned till my return in the late evening.rest all fine.
Nandkishor
Stayed 1 night in Feb 2020
Response from Srinivas on 18 Mar 2020
Dear Guest,
Greetings !!!
Firstly i thank you for preferring and staying with us...
i regret for the experience you had during you stay with us.
i will inform the concern departments who shall look into this and will make sure it is taken care..
Please do let us know ur next day of trip to take care.
Warm Regards,
Srinivas
Asst. Front Office Manager
Flies everywhere in room, restroom especially in shower.
Praveen
Stayed 3 nights in Feb 2020
Response from Srinivas on 18 Mar 2020
Dear Guest,
Greetings !!!
Thank you for staying with us during your visit to Hyderabad.
I am pleased to know you had comfortable stay with us apart from few areas where we need to work. we shall take care on you observation points and will see it is taken care, so that no other guest will experience the same.
Assuring you the best services...
Regards,
A Srinivas
Excellent dining on rooftop and lobby cafe. Staff is very accommodating, even arranged for me to have a last-minute early morning breakfast (with coffee!) when checking out to go to the airport. Great hospitality.
Verified traveller
Stayed 4 nights in Feb 2020
Response from Srinivas on 18 Mar 2020
Dear Guest,
Greetings for the day !!!
It was pleasure hosting you with us during your visit to hyderabad !!!
We are delighted to know you had comfortable stay with us and all our team made sure you carried beautiful memories.
Thank you for taking time and sharing us your reviews online..
We look forward to see you again soon..
Regards,
Srinivas
Asst. Front Office Manager
WORST STAY .. 4 STAR ?? NO WAY ... I have a copy of all the ameniteis but nothing was provided. There were pictures of pool, but when checked in...they said its under maintenance.. then why would I pay around 10000 rupees for two nights? No iron board to iron my shirt.when asked..they said it will be on request..but that was no where mentioned... like how they mentioned (roll away bed on request) what kinf of logic is this???
No slippers provided... Refrigerator is there but not working.. all my food got spoiled.While checking out they were asking for id proofs....I questioned..but they said..it was their mistake.. like this..how many mistakes they do??? WORST WORST.. Coming to breakfast.this is really good. But I will never recommend close to 5 thousand rupees per night and only breakfast wil be good ..rest all horrible..
Gangadhar
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveller
27 Nov 2019
Verified traveller
Stayed 1 night in Nov 2019
Response from Srinivas on 28 Nov 2019
Dear Guest,
Greetings !!!
At outset i thank you for staying with Manasarovar The Fern, hyderabad during your recent visit to hyderabad...
i am glad to know you had comfortable stay with us and will assure the same in future..
looking forward to see you soon.
Regards
Srinivas
Front Office Manager
4/10 Poor
Anusha
Travelled with family
14 Nov 2019
Liked: Cleanliness
Disliked: Staff & service, room comfort
Lack of 5 star services.....
I booked this room assuming it would provide 5 star service,but i feel the reviews were not genuine, the bed in the room gave noisy sounds and it was pretty uncomfortable to sleep.I asked for king bed and they gave me2 twin beds which was not at all fine. I am even surprised how the hotel was treated as 5 star
Anusha
Stayed 1 night in Nov 2019
Response from Srinivas on 28 Nov 2019
Dear Guest,
Greetings !!!
i thank you for preferring and staying with Manasarovar The Fern, Hyderabad..
Kindly accept my sincere apology, towards the inconvenience you have faced during your stay..
i have discussed your concerns on all the areas you have mentioned and will be addressed ..
Assuring you the best services in your next visit kindly do let me know you plans to take care personelly.
Looking forward to see you soon.
Warm Regards
Srinivas
Front Office Manager
2/10 Terrible
Verified traveller
26 Oct 2019
Verified traveller
Stayed 2 nights in Oct 2019
Response from front Office Manager on 11 Nov 2019
Dear Guest,
We could not find out your details to know your exact concern on your feedback. kindly call us on the hotel no. and connect me.
REgards
Srinivas
It’s very near to US VISA consulate. The stay is excellent.
Verified traveller
Stayed 1 night in Oct 2019
Response from Front Office Manager on 1 Nov 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
A.Srinivas
There is need to improve quality of stand room for the price paid..especially the mattress is not good and makes noise when rolls on it..
Overall i am good with the stay.
tarak jagan
Stayed 1 night in Oct 2019
Response from Front Office Manager on 1 Nov 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
A.Srinivas
This is second time i have stayed here. The food is good including breakfast. But the standard room is ok. Bed is not comfortable to sleep and makes noise most of the time
when we move. Also all the bath towels smells bad.
Tjchad
Stayed 1 night in Oct 2019
Response from Front Office Manager on 12 Oct 2019
Dear Guest,
Thank you for sharing your valuable feedback with me. It is inspiring to know your enriching experience and comments on our facilities and services. . I have shared your feedback with the concerned department and will take further action on the matter
We look forward to welcoming you back for more enriching moments at Manasarovar The Fern, Hyderabad.
Warm Regards,
Srinivas,
10/10 Excellent
Verified traveller
30 Sept 2019
Verified traveller
Stayed 1 night in Sep 2019
Response from Front Office Manager on 12 Oct 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
A. Srinivas
This hotel is just a rip off and only convenient for people who are out of town and have work at the US embassy. It's just not the price that is bad but everything that comes with the price. The bed sheets are old and the room given for 4500 is very bad.
Venkata Suhas Kumar
Stayed 1 night in Aug 2019
Response from A.Srinivas on 30 Aug 2019
Dear Guest,
Greetings from Team Manasarovar The Fern, Hyderabad !!!
It was pleasure talking to you over phone..
Firstly i would like to thank you for preferring our hotel for your stay during your visit to Hyderabad.
as per our discussion over phone, i regret and have taken up your points to the concern department head. i shall make sure you wont feel this in future.
please do let me know your next date of visit to meet you and take care of your stay.
Warm Regards
A.Srinivas
Asst. Front Office Manager
8/10 Good
Verified traveller
Travelled with family and small children, Business traveller
2 Aug 2019
Liked: Cleanliness, staff & service, amenities
Property is near to us visa centre. Hence it is good. Otherwise shopping area is about two km from property.
Swimming pool is best and water is very clean and hygienic.
Verified traveller
Stayed 5 nights in Jul 2019
Response from A.Srinivas on 29 Aug 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
A.Srinivas
Asst. Front Office Manager
6/10 Okay
Verified traveller
Travelled with family, Business traveller
2 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the stay was kind of good , but bed and furniture was old, and it made too much noises.
Verified traveller
Stayed 2 nights in Jul 2019
Response from A. Srinivas on 29 Aug 2019
Dear Guest,
Greetings !!!
Thank you for staying with us and taking time to give review on Expedia.
i am pleased to know you had enjoyed your stay with us .
i have conveyed your regards to all the team members and also on the furniture to concern department.
Once again thank you and looking forward to see you soon.
Warm Regards,
A. Srinivas
Asst. Front Office Manager
10/10 Excellent
Tagore
Travelled with family and small children, Business traveller
Nice to stay with the family .clean place , humble staff
Tagore
Stayed 1 night in Jul 2019
Response from Srinivas A on 29 Jul 2019
Dear Guest, Greetings from Team Manasarovar The Fern, Hyderabad !!! It was pleasure hosting you in our hotel and i am delighted to get your positive feed back. i am happy to see all our team members made sure you enjoyed your stay with us and this is what we plan and deliver to our loyal guest. We always strive to deliver excellence in what we are doing to make sure every guest who leave from here will carry memorable moments with them. i am sure you will recommend us to other in your connection and same if you could write on Tripadvisor it will also will be great help to us. Once again thank you and looking forwar to see you soon. Warm Regards A.Srinivas Asst Front Office Manager
6/10 Okay
Verified traveller
14 Jul 2019
Verified traveller
Stayed 1 night in Jul 2019
Response from A.Srinivas - Asst Front Office Manager on 26 Jul 2019
Dear Guest
Thank you for your kind words of appreciation!
We are very delighted to know that you had an excellent stay with us and your experience with our services was as per your expectations. At Manasarovar the Fern, An Ecotel, we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.
We believe in providing unparalleled experience in gracious living to all our guests.
Your appreciation and positive feedback is what encourages and motivates us in making every moment a 'WOW Experience’. We shall pass on your kind words of appreciation to our associates.
We look forward to welcoming you back to the warmth and indigenous hospitality of Manasarovar the Fern, in the ‘land of Pearl city'.
Warm Regards,
A. Srinivas
My brother came from the U.S. so I booked a stay here for my parents and my brother and they enjoyed their stay a lot! They enjoyed the spa services and the buffet breakfast and the customer service as well!! :D :) I recommend this hotel to everyone! :D
Verified traveller
Stayed 4 nights in Jul 2019
Response from Front Office manager on 14 Jul 2019
Dear Sir,
Greetings from Manasarovar the Fern, Hyderabad!!!
At onset on behalf of Manasarovar Team, I thank you for preferring our hotel for your stay, during your recent visit to Hyderabad.
Thank you for your valuable feedback and we are pleased to know that, you had a comfortable stay with us and give pleasure to here that we met your expectations and made your stay unique one.
We look forward to see you soon…
Warm Regards,
Srinivas
Asst. Front Office Manager
6/10 Okay
venkatesh
6 Jun 2019
Disliked: Staff & service
venkatesh
Stayed 1 night in May 2019
Response from Srinivas on 22 Jun 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad!!!
We are extremely happy to know that you found all our services up-to the mark and our facilities top notch.
Thanks for choosing Manasarovar The Fern, Hyderabad.
Do let us know about your next visit details to enable us to put our best foot forward.
Warm Regards,
Srinivas
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad!!!
We are extremely happy to know that you found all our services up-to the mark and our facilities top notch.
Thanks for choosing Manasarovar The Fern, Hyderabad.
Do let us know about your next visit details to enable us to put our best foot forward.
Warm Regards,
Srinivas
8/10 Good
Verified traveller
16 May 2019
Verified traveller
Stayed 2 nights in May 2019
Response from Srinivas on 22 Jun 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feed back . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
Srinivas
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feed back . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
Srinivas
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feed back . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
Srinivas
8/10 Good
Aj, Bangalore
Business traveller
10 Apr 2019
Liked: Staff & service
The staff was very professional. The gym and pool are a bit old and people who are not residing in the hotel are also allowed to use it so it gets crowded.
Aj
Stayed 3 nights in Mar 2019
Response from Srinivas on 19 Apr 2019
Dear Guest
Thank you for your kind words of appreciation!
We are very delighted to know that you had an excellent stay with us and your experience with our services was as per your expectations. At Manasarovar the Fern, An Ecotel, we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.
We believe in providing unparalleled experience in gracious living to all our guests.
Your appreciation and positive feedback is what encourages and motivates us in making every moment a 'WOW Experience’. We shall pass on your kind words of appreciation to our associates.
We look forward to welcoming you back to the warmth and indigenous hospitality of Manasarovar the Fern, in the ‘land of Pearl city'.
Warm Regards,
8/10 Good
Lohi, Hackensack, NJ
Travelled with family, Business traveller
9 Apr 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked the closeness to the US Consulate. It’s walking distance from the consulate. There’s standing drainage water on the road leading to the hotel. Couldn’t take auto/cab because it’s less than 1 km from the consulate which makes the whole experience “worse”.
Lohi
Stayed 1 night in Apr 2019
Response from Srinivas on 19 Apr 2019
Dear Guest
Thank you for your kind words of appreciation!
We are very delighted to know that you had an excellent stay with us and your experience with our services was as per your expectations. At Manasarovar the Fern, An Ecotel, we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.
We believe in providing unparalleled experience in gracious living to all our guests.
Your appreciation and positive feedback is what encourages and motivates us in making every moment a 'WOW Experience’. We shall pass on your kind words of appreciation to our associates.
We look forward to welcoming you back to the warmth and indigenous hospitality of Manasarovar the Fern, in the ‘land of Pearl city'.
Warm Regards,
Room maintenance is not upto the mark. The suite room bed sheets are torn and also the mattress is not upto the standards.
RAMAKRISHNA
Stayed 1 night in Mar 2019
Response from Srinivas on 19 Apr 2019
Dear Guest,
Greetings!!!
Firstly I thank you for preferring “Manasarovar the Fern, Hyderabad” for your stay during your visit to Hyderabad and for taking your time and sharing me the feedback.
Thank you for sharing your feedback and observations during your stay and I regret to hear we have not met yours expectations & I have already discussed with concern department head and will make sure this is been taken care.
Once again thank you and looking forward see you again.
Warm Regards,
Rooms clean and good. Restaurant service was good but food was lacking. View from the too floor restaurant was enjoyable.
Verified traveller
Stayed 1 night in Mar 2019
Response from Srinivas on 19 Apr 2019
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
I am pleased to see your positive feedback . Feedback from discerning guests like you encourages us to strive harder. We enjoyed serving you as much as you enjoyed the experience and I assure you of consistently high quality and service. Thank you once again for the opportunity and do come back again soon!
Regards
The stay was pleasant. Very convenient in terms of location. The amenities could be made better. Especially some of the furniture in the room like the chairs can be improved. They seem to be broken.
Vighnesh
Stayed 2 nights in Jan 2019
Response from Srinivas on 22 Jan 2019
Dear Guest,
Greetings !!!
Thank you for staying with us .
We are happy to hear you had a pleasant stay at "Manasarovar The Fern" Hyderabad.
we have noted your feed back on on the improvement of furniture. we shall certainly rework on those areas.
Thank you once again for your time to writ to us and letting us know on this.
Best Regards,
Srinivas,
The property was good and staff was courtes. It was mentioned that taxi will be provided by hotel from airport to/from hotel. As I booked the taxi, the hotel reception forgot to mention about the charges when I checked in as well as when I checked out. The result of all this blunder was that I had to pay taxi driver a surpise amount specially when I didn’t have Indian currency with me.
Verified traveller
Stayed 1 night in Dec 2018
Response from Srinivas on 11 Jan 2019
Dear Guest,
Greetings !!!
Firstly i regret for the average experience you had regarding the Travel desk services.
But may i know you booking details, name and contact no. to check from my end, what went wrong.
Awaiting for your details.
Warm Regards
Very friendly and accommodating staff. I got a free room upgrade.
Verified traveller
Stayed 2 nights in Dec 2018
Response from A Srinivas on 19 Dec 2018
Dear Guest,
Greetings!!!
Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Manasarovar the Fern, Hyderabad.
We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available.
Your valuable comments always help to motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.
Thanking you and assuring you of our best attention at all times,
Best Regards,
A Srinivas
I have stayed twice in this hotel its very nice place to stay had a good experience during stay very comfortable good room the only thing I did not like is the food
Verified traveller
Stayed 2 nights in Nov 2018
Response from A Srinivas on 19 Dec 2018
Dear Guest,
Greetings!!!
Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Manasarovar the Fern, Hyderabad.
We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available.
Your valuable comments always help to motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.
Thanking you and assuring you of our best attention at all times,
Best Regards,
Dear Guest,
Greetings for the day !!!
Thank you for taking your valuable time and sharing your feed back on Expedia.
we are delighted to know you very impressed on all our services we have extended, with which you were comfortable and had memorable stay.
we look forward to see you again soon.
Warm Regards,
Srinivas
Response from Asst. Front Office Manager on 8 Nov 2018
Dear guest,
Greetings for the day !!!
Thank you for staying with us and taking your time in reviewing on our services.
We are delighted to know you found all our services, and facilities to the satisfactory level.
Guest reviews will be very valuable for us as these will let us team to do more better in future.
Once again, thank you for our Encouraging and appreciation words.
Looking forward to welcome you again soon.
Warm Regards,
Srinivas
Dear Guest,
Greetings for the day !!!
At onset we thank you for preferring our hotel for your stay and we are pleased to know you have comfortable stay with us and will be assured the same all the time.
Looking foward to see you again soon.
Regards,
8/10 Good
DV, USA
15 Oct 2018
Liked: Cleanliness
Disliked: Room comfort
This is my second experience staying in this Hotel in last 3 years and really disappointed to share the "not so good" review. My first experience was terrific and compared to that this time I was very disappointed. Airport shuttle is not available and when I asked staff said book it your self, Booking through hotel will cost you almost double. Roof top restaurant has lots of issue (waiters+mosquito). Only advantage of this Hotel is that it is near to US consulate.
DV
Stayed 1 night in Sep 2018
Response from Asst. Front Office Manager on 8 Nov 2018
Dear Guest,
Greetings !!!
Regret for the experience you had with us. i tried to explain the situation but review not accepting..
However please do let me know during you next visit, to take personnel care..
Warm Regards,
A. Srinivas
Asst. Front Office Manager
Perfect hotel while going for US Visa appointment- walking distance. Metro station is not far either. Good view of the lake from the roof top restaurant.
Verified traveller
Stayed 3 nights in Aug 2018
Response from Srinivas on 1 Sept 2018
Dear Guest,
Greetings !!!
Thank you for preferring to stay with Manasarovar The Fern.
We are delighted to know you had comfortable stay with us during your visit to Hyderabad. We will make sure the same will continue in future as well.
Thank you once again.
Regards
Srinivas
Not a great locality. The approach road looked like it is going to a residential area with narrow roads.
KK
Stayed 1 night in Aug 2018
Response from A Srinivas - FOM on 22 Aug 2018
Dear Guest,
Greetings for the day !!!
Thank you for taking time and giving your feedback on Expedia.
I have noted your feed back on the location part. we are located 300 mts inside from Main road to be away for Noise pollution , But i am glad you were able to enjoy your stay. It is a pleasure to read such a positive comment and to know that we were able to showcase the true standards of our hospitality. Such feedback serves as a great motivation for our team....
Warm Regards,
A.Srinivas
8/10 Good
kulbhushan, jaipur
12 Aug 2018
Liked: Cleanliness, staff & service, room comfort
Nice hotel with superb staff but location is poor.
Fairly satisfactory. But to each there is difficult.
kulbhushan
Stayed 1 night in Aug 2018
Response from A Srinivas on 22 Aug 2018
Dear Guest,
Greetings !!!
Thank you for taking you time and reviewing our property and letting us know your concern.
Reaching Hotel i very easy by Map and most of the taxi know . We are located in Begumpet area which is prime location and 300 mts away from Main road which is in Very Calm and Noise free area, which give every guest a pleasant and peaceful, relaxing stay with us.
We are truly thankful to you for writing this wonderful review.
We are glad you were able to enjoy your stay. It is a pleasure to read such a positive comment and to know that we were able to showcase the true standards of our hospitality. Such feedback serves as a great motivation for our team.
Looking forward to see you again or other guest whom you refer...
Warm Regards,
Nice hotel very conviniently located near US consulate.
Verified traveller
Stayed 1 night in Jun 2018
Response from A Srinivas on 3 Jul 2018
Dear Guest,
Greetings!!!
Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Manasarovar the Fern, Hyderabad.
We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available.
Your valuable comments always help to motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.
Thanking you and assuring you of our best attention at all times,
Best Regards,
6/10 Okay
Raghu Gundapaneni
13 Dec 2017
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Raghu Gundapaneni
Stayed 1 night in Dec 2017
Response from Mallikarjun on 23 Dec 2017
Dear Guest,
Greetings !!!
thank you for giving your feedback on Expedia.com .
As per the rating given *** We would be very happy is we could know where we need to improve.
Looking forward to hear from you.
Warm Regards,
Srinivas A
Property is spacious and has all facilities required for business travellers. It offer good breakfast with live dosa counter as well as eggs made to order. Rooms are probably largest I have seen in Hyderabad hotels. Staff is very courteous and always smiling. Only negative is the location. Not many restaurants near by. So either you walk couple of kilometres or take a cab in case you want to have dinner outside.
Else everything is perfect.. swimming pool is a cherry on the top.
Abhijeet
Stayed 4 nights in Oct 2017
Response from Mallikarjun on 27 Nov 2017
Dear Guest,
Greetings for the day !!!
Thank you for staying with us.
We are delighted to know you had comfortable and memorable stay with us during your visit to Hyderabad.
We are very much happy to know we met your expectations in all aspects and your feedback will cheer up our employees.
thank you once again for sharing your feedback and look forward to see you again soon.
Warm Regards,
Srinivas. A
6/10 Okay
Subramaniam , New Zealand
4 Nov 2017
Liked: Cleanliness, room comfort
Disliked: Staff & service
Average hotel and has great scope for improvement
My experience was quite average. Found lack of passion with the staff while dealing with customers.
Subramaniam
Stayed 2 nights in Oct 2017
Response from Srinivas A on 29 Nov 2017
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad !!!
Firstly I would like to thank you for staying with us and giving you feed back which is very valuable.
I will personally look into your observations you shared with me and will rectify asap.
thank you once again and looking forward to see you again soon.
Warm Regards,
Srinivas A
Dear Guest,
Greetings for the day !!!
Thank you for your valuable feedback on your stay with us.
your feedback will encourage our team to do much more in future and I am sure you will experience the same in future to.
Regards,
Srinivas A
There were signs of water leaks and mold in the bathroom.
Overall, the hotel room desperately needed renovation.
The staff was good and the location is convenient.
Verified traveller
Stayed 10 nights in Oct 2017
Response from Srinivas A on 27 Nov 2017
Dear Guest,
Greetings from Team Manasarovar The Fern. !!!
Thank you for sharing your valuable feed back on your observations during your stay with us.
I have communicated to the concern department on these points and we have already rectified it.
will make sure this issues will not repeat again in future.
Thanks and regards,
Srinivas A
Not the kind of standard u would expect after paying such high price, the positive is good location.
The food is overpriced and the facilities at hotel are pathetic.
A
Stayed 1 night in Oct 2017
Response from A Srinivas on 27 Nov 2017
Dear Guest,
Greetings !!!
Kindly allow me to express my gratitude for your continuous patronage to our hotel and sharing your feedback.
At the outset, allow me to offer my most sincere apologies for the inconvenience you have faced. It is our endeavor to look after our guests and provide them with the highest levels of service.
To encourage your stay with us again & being a valued guest we make sure that these will not repeat and give us an opportunity to serve you again.
We look forward to meet you again
Warm Regards
Srinivas A
Once inside the hotel, it is very nice. The only problem is its location - very far from the main road and no market nearby.
Rakesh
Stayed 1 night in Oct 2017
Response from Srinivas A on 27 Nov 2017
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad!!!
Thank you for sharing your kind words of appreciation with us. We are delighted to read that you had a wonderful stay and enjoyed our services. On behalf of the entire team at Manasarovar, we wish to place it on record our sincerest gratitude for sharing the feedback and we are looking forward to welcoming you back during...
Warm Regards,
Srinivas A
Dear Guest,
Greetings !!!
Thank you for staying with us.
We are very happy to see your rating on our services which you personally felt during your stay.
This will motivate our team to do much more to make every guest stay a unique and memorable.
thank you once again and please do let us know your next day of journey to take care ..
Warm Regards,
Srinivas A
Hotel is closest to us consulate. Ideal for family stay. Staff are excellent and helpful.
nagarajan
Stayed 3 nights in Sep 2017
Response from A Srinivas on 27 Nov 2017
Dear Guest,
Greetings from Manasarovar The Fern, Hyderabad!!!
We are extremely happy to know that you found all our services up-to the mark and our facilities top notch.
Thanks for choosing Manasarovar The Fern, Hyderabad.
Do let us know about your next visit details to enable us to put our best foot forward.
Warm Regards,
Srinivas A
Mosquitos in room, remote not working... bathroom also pipes and mirror all rusted.. wall paint coming off.. bathroom not cleaned well before handing over the room.. not a good feeling