The Location of the hotel is nice but the rooms are terrible though they have renovated but you will find the rooms are dirty at the corners the carpets are also in pretty bad shape etc... Bathroom also has the same story fixtures are not working properly. I think Justa management should really look into it may be the renovation did not work but can rebuild the whole property for good reasons. i have stayed in other Justa hotels in different cities and those are good. Customer should feel satisfied for the bucks they charge. Hotel Justa Hyderabad should raise the bar to compete.
Comment from Hotel Management
29-Apr-2016 by juSTa Hotels & Resorts, Hotel Management
We truly thank you for sparing time to write your feedback in Expedia. Your feedback is important to us.
Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.
We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. We also have forwarded the same to the management and assure you that the necessary measures will be taken.
I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.
jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.
Head of Operations
jüSTa Hotels & Resorts