3 outdoor pools, pool umbrellas, pool loungers

Reviews of Empire Beach Resort

3 out of 5
Empire Beach Resort
2 Cornisch Street, Hurghada, Red Sea Governorate

Reviews

6.4
Rating 10 - Excellent. 8 out of 46 reviews" "
Rating 8 - Good. 11 out of 46 reviews" "
Rating 6 - Okay. 11 out of 46 reviews" "
Rating 4 - Poor. 11 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

4/10 Poor

Mohamad Al

Liked: Staff & service
Disliked: Cleanliness
It is
Stayed 14 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested more money during checkin
Stayed 3 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad experience
Everything was so bad ....Also food was so bad and the hotel is not all inclusive there was no snacks and so limited drinks and food and so bad attitude and so small beach .. rooms was not so bad ....also they took extra money from me over the room rate i paid...so bad experience.
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
So Disappointed
My stay was so disappointed i reserved 2 rooms for 3 nights and when i arrived and going for check in they told me that you must pay extra money so i told them i already payed throw hotels.com but they told me that this rate is for foreigners not for Egyptians so you must pay extra money about 20$ per night per room so i told them that i will stay only 1 night and i will check out next day and i need full refund for the remaining 2 nights in both rooms and they talked to the reservation department and confirmed with me that they will refund me so after a month now they don't refund me so i talked to reservation department and they told me that they will resolve the problem and refund me and nothing happend till now...so if you are Egyptian please call them before you reserve to know the difference that you will pay.
Stayed 3 nights in Jun 2023

2/10 Terrible

Hussien

Disliked: Cleanliness, property conditions & facilities
😔
Stayed 3 nights in Jul 2023

2/10 Terrible

Marwa, Alexandria

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What did we like? The Staff & Management. E.G. we arrived very late on our first night and the Management arranged some food for us & the restaurant staff look after us. This place is not the Ritzs, but room was always cleaned daily & the few Hick-ups we had were sorted asap & a understanding smile. The interaction we had with the staff made the stay seem like the Ritzs. Just ask & they would try hard to help you. The swimming pools were clean and often after snorkeling in the sea,shower & then to the pool couple beers and relax in the sun. I / we look forward to returning. For the price this wa a gem.
Stayed 14 nights in May 2023

4/10 Poor

Mohamed

Stayed 4 nights in Apr 2023

8/10 Good

Rodin Narciz

Stayed 8 nights in Mar 2023

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This should be advertised as “Some-Inclusive”. The bar regularly ran out of beer at 10.30pm, the only alternative was cheap spirits. When there was beer, it was served in plastic cups more like shot-glasses and they had nothing bigger (or weren’t allowed to serve beer in anything bigger). There were no snacks available anywhere throughout the day unless you paid extra. There was no real fruit juice at any time, just cheap overly-sweet mix that tasted like a child’s drink. The staff were amazing and quick to try to remedy issues. (No complaints about the staff team at all, all working hard with what they had). On my first night, I found my room had no hot water, the fridge made a noise like a washing machine, only one socket worked and the air conditioning remote had no batteries. They fixed all of this except the socket the next day. The restaurant food at dinner alternated very slightly but was pretty much the same every day. Chicken and fish. Cooked the same way every time. There is no real coffee served at this hotel. It’s all awful instant powdered rubbish that, like the “fruit juice”, tasted awful. This is not my first time in Egypt and I have seen it done well and properly previously. It’s all cheap shortcuts here that affect the overall experience. I popped to the hotel next door for lunch one day. A different world entirely.

8/10 Good

Holly

Liked: Cleanliness, staff & service
The staff were extremely helpful. Sometimes the female activities staff were a little aggressive in their approach. Lovely clean hotel, great pool & beach. It would be good if staff understood dietary needs such as vegan.
Stayed 3 nights in Jan 2023

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for one night hotel
Very old furniture in room, stains on bedding and towels, poor food- no choice, some staff at the beach bar rude, very old sunbeds, mattresses and tolews on the beach, all inclusive but snacks not exist, cold water under shower in night, friendly staff in the restaurant, very clean, amazing sea
Stayed 3 nights in Oct 2018

10/10 Excellent

Ayman, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel . Front office MGR , Mr Mena was always there to solve any issue . The food was great . Staff were wonderful . Awesome pool and beach . Rooms with great se view
Stayed 7 nights in Oct 2018
Response from Diana on 24 Oct 2018
Dear Mr. Ayman, Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. Wish see you soon at the Royal Star Beach Resort

6/10 Okay

Amr

Liked: Property conditions & facilities, room comfort
Not bad
It is ok for solo or friends but not for a family as the service and type of hotel is below average but the best thing they have is the beach.
Stayed 2 nights in Oct 2018
Response from Diana on 24 Oct 2018
Dear Mr. Amr, Thank you for choosing Royal Star Beach Resort! kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

4/10 Poor

Elisa, Berlin

Liked: Staff & service
Disliked: Property conditions & facilities
Very old and run down rooms. The food was horrible.
Stayed 1 night in Sep 2018
Response from Diana on 2 Oct 2018
Dear guest, We are apologizing for not being able to fulfill your expectation kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Empire Beach resort

8/10 Good

Abdelrahman, Cairo_egypt

Disliked: Staff & service
Stayed 3 nights in Sep 2018
Response from Diana - Ecommerce on 27 Sept 2018
Dear Mr. Abdelrahman, Empire beach resort is thanking you for your rating!

6/10 Okay

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel in very nice place and location.the owner of hotel don't care about it . I f care about renewing rooms and caring about food and drinks then it will be very nice
Stayed 1 night in Sep 2018
Response from Diana - Ecommerce on 27 Sept 2018
Dear Sam, Empire Beach Resort would like to Thank you for your rating, your comment are important to us in order to improve our service and it will be addressed to our Hotel Management

8/10 Good

Mostafa

Liked: Staff & service
Disliked: Cleanliness, room comfort
Outdated hotel with good service
Very outdated hotel, real rooms doesn't have anything in common with hotel listing. I was impressed by the friendly staff which made my stay much better and even made me extends my stay for an additional night
Stayed 1 night in May 2018
Response from Lusine Shirinian (e-commerce) on 16 May 2018
Dear Mostafa Thank you for choosing Royal Star Empire Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. We would like to inform you that hotel is under scheduled renovation.

8/10 Good

june

Liked: Cleanliness
Disliked: Staff & service
Fabulous hotel, just small niggle about rooms.
Normally love this hotel. Fourth visit. However, for some reason we were given rooms on the side of the complex which were nothing as nice as the ones I've stayed in previously. There we're vacancies in the nice ones so don't understand. Room a bit small and a bit run down. Disappointing as I had taken my son and our friend this time. Otherwise, as always, my favourite hotel in Hurghada.

4/10 Poor

Clair, UK

Disliked: Property conditions & facilities
Disappointing stay
The hotel lacked atmosphere as a solo traveller. There wasn't a all day bar/drinks facility where you could hang out. The food lacked variety and was overcooked and dry. I really didn't enjoy it. The all inclusive was only beer and spirits and they didn't have a cocktail menu. Personally I prefer to drink wine and was very disappointed that it wasn't an option. I've not had that before. Some of the bar staff were unfriendly and you had to ask to get a drink, whereas as others were the complete opposite. The entertainment wasn't well advertised, even the fitness classes in the day I didn't know about. I certainly will not go back here again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was really very nice time we enjoyed the pool and the beach with fantastic music in the background

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to life in Egypt
If you want to experience holidays with egyptian families- It is a Great Place to feel the puls of life in Egypt how it is now. We liked it. Our son played with Egyptian boy and it just showed that children have no boundaries or prejudices. They had great fun without a common language. Good experience for both.

10/10 Excellent

June, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel in Hurghada
Second time I've stayed here. Stayed on my own and felt comfortable and safe throughout. Beautiful setting right on the Red Sea with its own beach. Water activities and trips available on site. All set within lovely tropical gardens and with three different size swimming pools and a few on site small shops for beach and gift purchases. Staff extremely helpful, kind and polite. All inclusive so meals and drinks there when needed them so didn't have to go and look for places to eat. Busy, friendly,local shopping area just a minute or two over the road for gifts, clothes, chemists, etc. A lovely relaxing holiday in a safe and tranquil setting. Wouldn't go anywhere else in Hurghada. The atmosphere beats the more modern, upmarket hotels hands down.

10/10 Excellent

Ezzat Abdel

Liked: Staff & service, property conditions & facilities
4
Stayed 9 nights in Jun 2023

4/10 Poor

Gamal

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Alle kamers zijn NIET voorzien van een telefoon. Als ik wat wil vragen, moest ik naar de receptie lopen! Onhandige maatregel.
Stayed 12 nights in May 2023

6/10 Okay

ludivine

Stayed 7 nights in Sep 2022

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 10 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Personnel très gentil Beaucoup trop de locaux dans l’hôtel ne respectant pas la propreté du restaurant et de la plage Nourriture pas bonne du tout
Stayed 13 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Vasat
Sadece deniz ve güneş için tercih edilebilir bir bölge otelden bir beklenti içinde olmayın
Stayed 8 nights in Oct 2018

2/10 Terrible

Manok, Göteborg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
för eran kunder skull rekommenderar jag att ni ta bort detta 3 stjärnig hotellet från bokning listan, hotellet borde rivas ned och byggas om, det enda fördelen är välvilliga personal, vid havet och hyfsad måltider som matchar och hotells nivån, man får inte förvänta sig mer än de hade serverat. Själv kunde jag inte sova två nätter p.g.a. dundrade luftkonditionering sen fick jag flytta till ett annat rum och där saknades varm vattnet, blev jag förkyld när jag duschade två dagar med kallt vatten , så ni ser hela resa loppet var ett slag av tortyr och inget annat. Tack EXPEDIA.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Jonas

Liked: Room comfort
Disliked: Cleanliness, staff & service
Das Hotel war nicht sauber, für den Preis kann man nicht allzuviel erwarten, aber ich selbst stelle nicht sehr hohe Ansprüche, weil ich ein günstiges Hotel gesucht habe. Das Personal war halbwegs freundlich. Das Bad war eine katastrophe, die Dusche war voll mit Schimmel, vielleicht hab ich ein Montagszimmer erwischt..
Stayed 2 nights in Oct 2018

4/10 Poor

hussein

Disliked: Staff & service, property conditions & facilities, room comfort
سئ عدا الشاطئ و الموقع
الخدمة سيئة و الطعام الاصناف قليلة جداو مستوى العمالة غير مدرب الفندق يحتاج صيانة كاملة فالحمامات متهالكة
Stayed 2 nights in Oct 2018
Response from Diana on 30 Oct 2018
Dear guest, We are apologizing for not being able to fulfill your expectation kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отдых в отеле мне очень понравился. Была окружена заботой и вниманием, Отель понравился,питание отличное. Обслуживающий персонал трудился на 10 с плюсом.
Response from Lusine Shirinian (e-commerce) on 1 May 2018
Dear Valentina Thank you for choosing Royal Star Empire Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. Looking forward see you again at the Royal Star Empire Beach Resort

6/10 Okay

Mattias, Malmö

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Slitet hotell men med perfekt läge
Jag har varit många gånger på detta hotell , och kan se hur allt blir sämre...
Stayed 21 nights in Nov 2017

6/10 Okay

Emilio

Disliked: Cleanliness
Helt okej inte mycket mer.
Helt ok i pris och läge. Inget att rekommendera för par utan detta är mer för vänner och familj med all inklusive. Helt okej service men slitna rum. Maten var helt okej också.
Stayed 7 nights in Nov 2017

6/10 Okay

Sara

Liked: Cleanliness
habitaciones limpias pero dterioradas, el agua de la ducha inundaba todo el cuarto de baño. comida muy monotona
Stayed 1 night in Sep 2017

6/10 Okay

ahmed samy

Stayed 2 nights in Jul 2017

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Et total super godt hotel, med rigtig god service

10/10 Excellent

Ina, Greve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg kommer helt sikkert igen!!
Jeg boede på dette skønne hotel 6.-14. april. Hotellet har 2 dejlige pools, en børnepool og en dejlig strand. Jeg sov en enkelt nat i et værelse på 1. sal, hvor køleskabet brummede konstant, men så opdagede jeg værelserne i stueplan med større terrasse i de andre bygninger overfor og opgraderede for 10 Euro extra pr. nat. (Prisen kan evt. variere efter årstid, eller hvis I er 2) Dette køleskab var lydløst. Maden er sund og udvalget er ok, men for tiden har de ikke mange gæster, hvorfor frokosten skal indtages på nabo-hotellet. Hvis du har booket med all inclusive, går du ikke rundt med penge, men hav alligevel småsedler med, for du får en bedre betjening og flere smil i Egypten, hvis du giver lidt drikkepenge her og der. Safety boksen på værelset koster ikke ekstra. Jeg kunne ønske mig et væghængt tørrestativ på terrassen.

10/10 Excellent

Mattias och Wan, Malmö

Liked: Staff & service
ett litet mysigt hotell
det var inte så mycket gäster men vi blev sammansätta med stort fint hotell ROYAL (50 m ifrån oss).Utmärk mat, fina barer .All inclusive är ett måste... för dem som vill koppla av och vila är det perfekt ställe. Har varit där 7 gånger och känner mig som hemma där. Glad att det inte fanns stökiga ryssar. Mattias och Wanda

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probleme bei der Abrechnung, ansonsten zufrieden
Es gab ein Problem beim einchecken, die Administration hatte Buchungen verwechselt und durcheinandergebracht, so dass uns ein ziemlich höherer Preis verrechnet wurde als bei der Buchung und Bestätigung angegeben. Es dauerte den ganzen ersten Tag, bis sie den Irrtum endlich aufgeklärt hatten, und wir mussten immer wieder nachfragen und darauf bestehen, dass sie der Sache nachgingen, damit überhaupt etwas unternommen wurde. Das war etwas mühsam und nervig, ansonsten waren wir mit dem Aufenthalt im Hotel zufrieden.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

cerisier, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
のんびりと快適に過ごせるホテル
エジプト旅行の半ばにこのホテルに3泊し、旅の疲れをいやすことができた。食事もビュッフェ形式の3食付きなので、栄養補給できた。ホテルのスタッフもすごくフレンドリーで、快適に過ごせる。ゆっくりと海の美しさにふれるホテルライフを楽しむことができた。

8/10 Good

Corinne, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel bien situé à Hurghada
Hotel confortable et bien situé, la fois proche du centre et en bord de mer. Bonnes prestations hotelières, buffets de qualité, personnel efficace et souriant. Seul bémol : envahi par des russes très bruyants !